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Betasoft Limited
SharePortals is a contact / customer / case record management (CRM) interface for Microsoft's SharePoint Online service, which enables relational records for business application scenarios.
SME organisations investing in Microsoft Office 365 needing CRM can leverage licensing to manage record lifecycles, and centralise content e.g emails, documents, notes
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DBAX LTD
We provide bespoke software tailored for the NHS, solving business challenges through digital solutions. We leverage open-source technology and adhere to stringent security rules. Our cloud-based applications integrate seamlessly with NHS systems and offer advanced features like machine learning, supported by a team with extensive NHS experience.
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FLEXRM LIMITED
Microsoft Gold partners providing business analysis, development, training, consultancy, implementation and support for Dynamics 365. Microsoft Dynamics 365 specialists and licensing provider. FlexRM have extensive experience integrating Dynamics CRM with Veolia (CIS/Echo).
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LEIDOS INNOVATIONS UK LTD
Leidos offers comprehensive Microsoft Dynamics and Power Platform Cloud Services, meticulously aligning with your strategic cloud objectives. Our end-to-end services span system analysis, design, and integration to development, customisation, and ongoing support. We specialise in tailored solutions that enhance public sector operations and drive effective digital transformation across organisations.
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PAX Systems Ltd
PaxQR is our cloud-based school contract and passenger transport management system with QRoutes software included. Built for SEND transport and Mainstream passenger transport departments to deliver safe and efficient home to school transport. A modern, integrated passenger transport solution supporting operational management, financial outcomes and integrations with other software systems.
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TRANSUNION INTERNATIONAL UK LIMITED
A web journey, web and mobile app SDK to integrate with app or submission API to deliver global GIID and biometric comparison via passive liveness and likeness checks. Assess the validity of GIIDs with signs of tampering and forgery. Full OCR capture and detailed output providing suggested responses also delivered.
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InJenuity
Mobile Crime Scene application to allow agile working for CSI's. Back-end cloud services allow synchronisation of data, images and tasking via our forensic portal.
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TRANSUNION INTERNATIONAL UK LIMITED
TransUnion and TruValidate enable clients to undertake digital verification and risk assessment in real time. Three solutions exist. ‘Risk’ to assess the fraud risk of an email, mobile or device. ‘Trust’ to find associations between identities and emails and/or mobiles. Device ‘Authentication’ to link a device to a customer account.
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CIVIC COMPUTING LIMITED
ACM is a Case, Workflow and Document Management system providing comprehensive capabilities to deliver efficiency improvements while ensuring compliance with policies, procedures and legislation. It's proven "in service" scalability and security with Central and Local Government and Financial enterprises combines rich usability with functionality on Open, Microsoft and IBM infrastructures.
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Verint Systems Inc.
Verint Text Analytics helps organisations uncover actionable insights from text-based customer engagement, such as email, web chat, social media, surveys, and customer forums. Deployed in addition to Verint Speech Analytics, it ensures organisations can analyse/report, and take action on every spoken and text interaction with an organisation, not just voice.
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Consent Kit
A CRM and participant management platform built specifically for user research, design research and Research Ops.
Focusing on inclusive and accessible participant experiences
Create powerful workflows to automate your research (research panels, communication, informed consent, data governance and scheduling)
The infrastructure you need to run your own research at scale.
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Tribal Education Limited
Tribal Dynamics is a consultancy and development service which specialises in implementing Microsoft Dynamics 365, in the Education market. The Tribal solution builds on Dynamics to deliver SaaS solution in Student Recruitment and Marketing, Business Engagement and Student Support and Wellbeing.
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CEOX SERVICES LTD
Ceox’s Power Automate Robotic Process Automation (RPA) enables Public Sector Organisations to do more with less. Microsoft’s Power Automate, part of Power Platform, enables users to quickly build secure and scalable Intelligent Automation (RPA) workflows, enabling the automation of mundane tasks, freeing team members up to perform higher-value activities.
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GRANICUS-FIRMSTEP LIMITED
govService is a digital services solution that provides intelligent online forms, process and customer portals with integrations for Local and Central Government, Health, Housing, Blue Lights and other Public Sector organisations to easily create online services. The low-code solution combines forms, process, customer portals that integrates citizen request management (CRM).
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BOOMERANG I-COMMS LTD
Boomerang delivers a robust two-factor authentication (2FA) messaging service, bolstering account security with one-time passcode (OTP) verification. Our solution equips developers with seamless integration tools for heightened protection against unauthorized access. Leveraging Boomerang's platform fortifies accounts, reducing risks and ensuring compliance with ISO 27001, Cyber Essentials, and Cyber Essentials Plus.
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BECHTLE LIMITED
A Sales Enterprise license takes your organization beyond sales force automation to meet the needs of more
complex sales processes. In addition to all the functionality available with a Sales Professional license, Sales
Enterprise capabilities include customization, extensibility, embedded intelligence, and manual forecasting.
Also includes Copilot in Dynamics 365 Sales
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Abavus.co.uk
Service Desk enables administrative teams to manage service requests in line with the SLA for their service area. This can be relevant when assisting external or internal customers and when managing any process (e.g. client request, support ticket, incident or case). Service Desk can also be considered as CRM-lite.
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CEOX SERVICES LTD
Ceox’s Tribunal & Appeals Management solution offers a modular Case Management solution built upon Microsoft Dynamics 365 with innovative features that enable organisations to administer hearings, tribunals, courts and appeals effectively and efficiently. The service gives organisations a platform to streamline processes, improve customer service and increase productivity.
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DAVIES GROUP LIMITED
The Complaints Management proposition from Davies Technology Solutions (Caresmart), is a templated product within the Foundation Platform. Caresmart makes it easy for organisations to capture, manage, track and report on complaints across the entire business network, ensuring customers experience a consistent and concise approach to resolving their problem within.
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ITS COMPUTING LIMITED
Case management built on Microsoft Dynamics 365 and hosted within the Azure cloud. Encapsulates all flavours of case management including complaint, investigation, inspection and grant management. Automation and digitisation of processes, citizen interaction through a public portal and comprehensive reporting and BI capability.
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SmartCitizen Limited
SmartRewards gives local authority staff the ability to manage a rewards and incentives scheme for their residents. Activities are created within the system which earn points when performed; these points can then be redeemed against defined prizes, or collected to reach certain targets as required.
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BRIDGEALL LIMITED
Dynamics 365 Sales is a customer relationship and case management solution from Microsoft. Offering class leading capability, integration and flexibility. Manage customers, volunteers, citizens, employees and more. Dynamics 365 Sales provides the ability to offer self service portals, extended reporting with Power BI and more.
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MOODY'S ANALYTICS UK LIMITED
Orbis offers unparalleled firmographic data on over 590 million global companies, blending and standardising information from 200+ sources for comparability across jurisdictions. Orbis enables enhanced decision-making and efficiency through features such as bulk upload, analysis, comparison, and API integration for data enrichment and workflow optimisation
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FLEXRM LIMITED
Microsoft Gold partners providing business analysis, development, training, consultancy, implementation and support for Dynamics 365. Microsoft Dynamics 365 specialists and licensing provider. FlexRM have extensive experience integrating Dynamics CRM with Veolia (CIS/Echo).
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TASIKA LIMITED
We are an Intelligent Automation organisation providing end to end, and targeted Process Automation Software licenses and professional services. We also provide Business Process Management software and associated professional services.
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BOOMERANG I-COMMS LTD
Boomerang’s RESTful API ensures a secure, functional, high-performance messaging experience. With substantial throughput and redundancy, it meets enterprise needs for instant global messaging. Boomerang's built-in intelligence ensures accurate message matching, empowering developers to create automated conversational workflows seamlessly. ISO 27001, Cyber Essentials, and Cyber Essentials Plus Accredited.
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CEOX SERVICES LTD
Ceox’s Mobile App Development using Power Apps enables Public Sector Organisations to build native Mobile Apps for iOS and Android using the Power Platform. Power Apps provides an easy, quick way to build Mobile Apps, for internal use and engaging with citizens. Build Native Apps, Responsive Apps or PWAs.
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INTELLIGENT ENTERPRISE PRODUCTS LTD
Advanced solution supporting case management. Fully traceable and reportable contact management and case handling with a range of collaboration features. Designed to deliver efficient complaints management and to ensure compliance with statutory requirements. Includes recording, handling, workflow, correspondence management, case tracking and reporting. Compliance with GDPR, FOI and EIR legislation.
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Panacea Applications Limited
Intuitive, comprehensive customer relationship management. Applicable to all stakeholder relationships. Efficient maintenance of contact database, monitor and manage pro-active and reactive interactions. Messaging, emailing, notifications, e-newsletters. Project and task management, resource allocation, planning, progress monitoring. Interactive collaboration tools. Management reporting and dashboards. Cuts 80% of administration and supports strategic priorities.
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ZOOCHA LIMITED
This is a cloud CMS built using Drupal, and enables Drupal integrations with third party systems like single sign-on and CRM. Drupal 11 is the very latest support version of Drupal, released in mid 2024.