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Medallia, Inc.
Medallia Ideas: an innovation crowdsourcing platform. Harness employee's knowledge to innovate, problem-solve, remove barriers. Target challenges at broad audiences or specific groups based on feedback, expertise, interests, experience. Capture ideas for new processes and services or how to improve your existing ones. Empower staff and create sustainable change for citizens.
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BOXXE LIMITED
ThousandEyes helps customers see all the networks and services, that create user experience in a single view, from synthetic transactions and service availability to network paths and global Internet routing feeds. Patented cross-correlation algorithms and interactive visuals to plan service rollouts, isolate problems and resolve issues faster.
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GRANICUS-FIRMSTEP LIMITED
The Granicus Government Experience Cloud is a comprehensive cloud-based platform for communications, citizen engagement, digital services, and service delivery. It’s designed to enable stronger relationships, improve trust, and provide excellent government customer experiences for citizens.
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Insight
Tableau is your self-service (SaaS or Private Cloud) visual analytics platform fully-hosted in the cloud. Keywords: Pulse, Copilot, Hanrahan, Stolte, Chabot, .TDE, BI, Dashboard, VizQL, Hyper, In-Memory, Hybrid, Live, Bridge, Desktop, Prep, Creator, Explorer, Viewer, Viz Table, Database, File, Big, Data, Secure, Governed, Audited, Intuitive, Ease-of-use, People, Everyone, TCO. SFDCTBI2024GC14
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Panacea Applications Limited
End-to-end intuitive stakeholder management solution. Plan projects, allocate tasks and review progress against milestones and KPIs. GDPR Compliant. Manage calendars and schedules, events, enquiries and interactions. Create and distribute interactive communications, emails, newsletters and track their reach. Link activity to contacts, subjects and campaigns. Dashboards. CRM. Analysis and reporting tools.
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Mastercard
The Mastercard Geo insights data feed delivers spend insights and data trends. This helps policy makers understand and assess customer journey and support. Provided across macro and micro-geographies over extensive periods of time up to the present/across various industries, it supplies a view into the micro-economics of an area
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BlackBerry UK Limited
BlackBerry® AtHoc is trusted by 2000+ organizations globally to unify their crisis communications. It offers a whole new level of protection for your people and gives leaders the information they need to make critical safety decisions.
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Farthest Gate Limited
The Liberator Landlord Registration and Homes Inspections olution is a market leading module forming part of the Liberator suite of products. Liberator Landlord can be used independently of other Liberator products. It is very easy to set up, configure and use and offers clients and their customers great efficiencies.
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Novoville Ltd
Novoville’s Shared Repairs Management Platform (SRM) is an out-of-the-box solution to integrate the local market for building maintenance and repairs, and streamline the process for achieving repairs in buildings where mixed ownership makes collaboration difficult.A "mobile-first" approach, fully customisable to address different needs. Awarded by the Scottish Government.
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Trustmarque Solutions Limited
The Microsoft Dynamics 365 product sets (see Pricing) from Microsoft Partner (7 Designations). Our subscription plans offer cost effective options providing ultimate flexibility for users to have access to any Dynamics 365 product including but not limited to, Dynamics 365 for Sales, Field Service, Customer Service, and Project Service Automation.
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Temple Interactive Media
Automated telephone call handling and IVR (Interactive Voice Response). Our systems are used for credit card payments, voicemail, voting and information services. Voice interface using telephone keypad or Speech Recognition to connect to databases and APIs. Call centre overflow and routing.
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AGILE SOLUTIONS (GB) LTD
Master Data Management MDM hub with data quality, integration and governance enabling central control and mastering of data from any systems.
Creates master (golden record) for: patient, clinician, employee, claimant, suspect, POLE, person of interest, customer, reference data, citizen, supplier, contract. AI-driven data matching, history, workflows and role-based security.
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GRANICUS-FIRMSTEP LIMITED
govDelivery is a digital communications solution providing email marketing, campaigns, internal communications, text, two-way text, alerts, RSS and social media integration. govDelivery offers personalisation, automation, targeted messaging, high deliverability, best-in-class security, advanced analytics, customised templates and a network of 16 million+ UK subscribers to help organisations reach segmented audiences.
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Cinos
Revolutionise customer service with Webex Contact Centre, an all-in-one cloud Customer Contact solution combining CPaaS, Workforce Optimisation, and Artifical Intelligence. Manage omnichannel interactions with advanced features like call recording, quality management, workforce management and analytics. Leverage AI-driven self-service for personalised customer experiences, elevating contact centre efficiency and customer service.