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INTUITY COMMUNICATIONS LIMITED
8x8 XCaaS delivers UCaaS, CCaaS and CPaaS services from VoIP telephony (X-Series X1), full voice, chat, and video collaboration (X4) up to contact centre (X8). 8x8’s omnichannel contact centre includes skills-based routing, self-service automation, conversational AI, media recording, analytics and dashboard reporting, customisable wallboards, quality management and open API integration.
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Puzzel Limited
Puzzel Digital Engagement is a digital-first customer engagement solution. Segment your web visitors based on behaviour, journey or value, and offer each the most efficient resolution to their problem: guiding them to web pages, fetching information, documents, or connecting them with an agent over chat, voice or video.
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PHOENIX SOFTWARE LIMITED
There are several add-ons that extend the capabilities of Dynamics 365 Customer Service such as Chat, Digital Messaging, and Voice channels.
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8x8 UK Limited
A powerful, user-friendly, conversational AI solution that enables organisations to create self-service experiences that automate call handling and first contact resolution for voice and digital channel interactions.
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AGILISYS LIMITED
Nava is a GenAI-powered chatbot that helps users navigate information and verified data sources. Acting as an interactive guide, Nava empowers users to access information quickly and easily.
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ARCUS GLOBAL LIMITED
Salesforce Health Cloud uses the power of the cloud, social and mobile technologies to give healthcare professionals the tools they need to collaborate more efficiently, understand patients more deeply, and build 1-to-1 relationships across entire care journeys. SFDCA2024GC14
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Bullet Web Development
A chat assistant, harnessing the power of artificial Intelligence (AI) to engage with people on a training or development journey. Our tool delivers conversations through a range of communication channels (e.g. web, sms, Whatsapp, app). Offering tailored, personalised advice through an AI powered coach.
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BRIGHTWIRE TECHNOLOGY SERVICES LIMITED
Brightwire helps organisations plan and deliver ClickDimensions based on Microsoft Dynamics365 - a fully customisable platform that is easy to use and manage, and which enables marketing automation through a single interface. ClickDimensions includes email marketing, campaign automation, surveys, web forms and insights on data to improve engagement with clients.
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8x8 UK Limited
8x8 CPaaS empowers clients to seamlessly integrate real-time communications such as voice, chat, bots, and video into their current business applications. With low-code options and pre-packaged use-case templates, 8x8 simplifies the process, facilitating easy access and implementation of these API-based integrations.
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Six Degrees
An intuitive, Direct Routing-as-a-Service solution, based on Azure, seamlessly integrates native PSTN calling into Microsoft Teams through the 8x8 XCaaS platform. It offers access to local PSTN replacement in nearly 60 countries. 8x8 calling plans offer various unmetered outbound calling choices for up to 48 international destinations.
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INSIGHT DIRECT (UK) LTD
Transform customer service with a single view of a customer's activity and tools for field service, messaging, bots, voice, social service and AI in workflow. Work faster and more productively across all channels on one platform making customer service frictionless, improving your efficiency and customer satisfaction whilst reducing costs. SFDCI2024GC14
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MOZAIC-SERVICES LTD
A Digital Service Management (DSM) enabler, this service is for the purchase of ServiceNow Subscriptions. This service typically works in concert with our ServiceNow Tooling Implementation Service and provides a managed procurement of any ServiceNow modules including: ITSM, ITOM, SPM, SAM, GRC, DevOps, SecOps, HR, App Engine and CSM.
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INSIGHT DIRECT (UK) LTD
8x8 Meetings are included in the Unified Communications services offered through 8x8's X Series user plans. These services facilitate video-based meetings, events, and team collaboration, complete with features such as whiteboarding for enhanced productivity and interaction.
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SOFTCAT PLC
Transform customer service with a single view of a customer's activity, tools for field service, messaging, bots, voice, social service, AI in workflow. Work faster and more productively across all channels on one platform making Sales CRM customer service frictionless, improving your efficiency and customer satisfaction whilst reducing costs. SFDC2024GC14
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ACADIANT LIMITED
Maternity Direct: Secure telehealth text chat app connects pregnant women with your NHS midwives for non-urgent queries; stores those chats in your Trust's databases. Supports digital midwives, digitising maternity services. Includes Interactive Personalised Care and Support Plan; Health Information; Data Analytics. EMR interoperability. Immutable audit trail. Supports QI, Patient safety.
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Cinos
Genesys Cloud CX, a robust cloud omnichannel contact center solution offering a faster more personalised customer experience. With subscription-based licensing, enjoy Opex efficiency and scalability for seasonal demand. Cinos offers design, deployment, integration, migration and support services to ensure successful implementation. Elevate your contact center capabilities today.
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8x8 UK Limited
8x8 Meetings are included in the Unified Communications services offered through 8x8's X Series user plans. These services facilitate video-based meetings, events, and team collaboration, complete with features such as whiteboarding for enhanced productivity and interaction.
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ENTSERV UK LIMITED
DXC Technology Unified Communication Services (MS Teams) improves productivity and reduces the communications complexity, serving as the underlying platform for the full range of collaboration capabilities services. It is delivered on a ‘per-seat’ basis incorporating voice, desktop video,unified messaging, presence management, mobility, and automation services from a single unified platform.
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MRI SOFTWARE LIMITED
As consumers, we have all come to expect instant online service delivery and your residents are no different. They expect personalised experiences along with control and transparency around service appointments. FindMyEngineer fills in the gaps along the customer journey using real-time technician data and location technology to automate customer communications.
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YUDU Sentinel
An independent communication and collaboration tool designed to replace social media chat applications. It is a corporate chat application that maintains records of all chats on central cloud servers for compliance with point to point encryption and encryption of stored chats. Used by senior management and crisis management teams.
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Premier IT Partnership Ltd.
HeART is an e-Portfolio built to manage appraisal, revalidation and education for nurses, midwives and other staff. Benefit from an RCN accredited framework to manage your NMC revalidation and appraisals. Facilitate improvement and deliver high-quality patient care, ensuring staff are fully trained, highly skilled, up-to-date and fit to practice.
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EBO.AI (UK) LTD
The solution offers a 24x7 digital front door to clinical women's services, ensuring accessibility, education and inclusivity are at the centre.
Powered by conversational-AI, it offers omni-channel reach for the widest impact in the shortest time and helps join up services at ICB level.
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SOFTCAT PLC
Salesforce Health Cloud uses the power of the cloud, social and mobile technologies to give healthcare professionals the tools they need to collaborate more efficiently, understand patients more deeply, and build 1-to-1 relationships across entire care journeys. SFDCS2024GC14
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220452345
BrightSafe is an online health & safety software that offers you smart tools, advisory, and support services that help you protect your business against over 600 potential health & safety risks.
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INSIGHT DIRECT (UK) LTD
CRM Analytics Is the most effective and accessible way to see and understand data. With AI-powered insights, to find actionable predictions and valuable insights across Salesforce and legacy data. Intelligent data prep, intuitive data exploration, sharing & collaboration with industry-leading governance. Enterprise-grade analytics anyone can use. SFDCI2024GC14
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BRIDGEALL LIMITED
Power Platform, Power Apps, Power Automate, Power BI and Power Virtual Agents. Power Platform is for building sophisticated business solutions quickly, easily and at significantly reduced costs. Bridgeall is a leading Microsoft Power Platform partner.
Power Platform delivers efficiency improvements by modernising and automating key business processes.
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SABIO LTD
Genesys Cloud CX, a leading cloud-based contact centre solution, empowers businesses with omnichannel capabilities, workforce engagement tools, analytics, and automation. Built on microservices architecture, it ensures scalability and flexibility to meet modern contact centre demands, driving exceptional customer experiences across voice, chat, email, and social media channels.
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Business Systems (UK) Ltd
Cloud Contact Centre Solutions from Business Systems unifies best-in-class Omnichannel Routing, Analytics, Workforce Management, Automation and Artificial Intelligence built on an open Cloud foundation to protect previous investments. These products are tailor made to offer flexible solutions for inbound, outbound, and blended contact centre environments.
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INTUITY COMMUNICATIONS LIMITED
XCaaS supports Unified Communications services through 8x8’s X Series user plans (X1-X4), offering telephony, voicemail, messaging, group chat, video meetings, call recording, AI-powered analytics, internet fax and more. Each user licence includes a calling plan that provides zone-based unmetered calling to domestic and international destinations.
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ICS.AI LTD
Revolutionise education with SMART Teaching & Learning Copilot, blending technology with pedagogy to empower educators and students. Integrated with generative AI and grounded in institutional content, it enhances curriculum development, lesson planning, and offers personalised virtual tutoring. It ensures dynamic, interactive learning environments, improving student outcomes through tailored educational experiences.