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BYTES SOFTWARE SERVICES LIMITED
Zoom is an all-in-one collaboration platform that makes connecting easier, more immersive, and more dynamic for people and businesses. Our team chat, phone, meetings, omnichannel contact centre, whiteboard, workspace, and AI solutions help hybrid teams collaborate and get more done. bssgc
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Digital Space Cloud Services Limited
X-Series provides UCaaS, CCaaS and CPaaS services from VOIP telephony (X1), through text, voice and video media support up-to full contact centre (X8). 8x8’s omnichannel contact centre includes speech analytics, AI, skills-based routing, Intelligent IVR, predictive campaign dialler, dashboards, customisable wallboards, quality management and media recording with open API integration.
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BYTES SOFTWARE SERVICES LIMITED
"Microsoft Teams Rooms provides a complete meeting experience that brings HD video, audio, and content sharing to meetings of all sizes, from small huddle areas to large conference rooms.
This is a dedicated SKU licensing meetings and calling on a per-device basis for meetingroom devices and includes managed services.
bssgc
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Exchange Communications Installations Ltd
Exchange Communications SIP Trunks are more cost effective and provide more flexibility than a traditional phone service. They are quicker to install and offer comprehensive disaster recovery options to help protect your business. Our SIP service is backed up by a dedicated 24/7 support available 365 days a year.
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Hostcomm Limited
We provide clients with the ability to communicate with their service users over their choice of channel. Our cloud contact centre solution includes an inbound call ACD, predictive dialler, Interaction analytics, PCI-DSS payment IVR, AI voice assistant, natural language IVR, reporting and analytics, voice recording and CRM intergation.
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ARROW BUSINESS COMMUNICATIONS LIMITED (Trading under the brand name ARO)
The Arrow Ola Nhanced Telecommunication Solution offers an easy-to-use, multi-tenanted, independent and reliable Cloud telephony platform for all Public Sector organisations
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Wavenet Ltd
Our RingEX secure solution enables customers to set up and unify business calls, SMS, fax, and more in a single app with powerful AI tools accessible across devices. It has powerful real-time analytics for better decision-making and 300+ pre-built integrations to easily automate workflows and tasks. multi-level IVR and more.
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Wavenet Ltd
Elevate public engagement with Cirrus's contact centre: AI-enhanced, omnichannel solutions seamlessly integrated with Microsoft Teams. Experience unparalleled communications across voice and digital channels with advanced AI automation, smart routing, and analytics. Effortlessly scalable, our CCaaS (Contact Centre as a Service) platform ensures top-tier service with end-to-end encryption and data sovereignty.
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Atlas Cloud Ltd
Microsoft 365 Teams Phone allows you to replace your existing VoIP system with features directly delivered from Microsoft 365. Calls between users within your organization are handled internally, removing long-distance costs on internal calls. It’s like having a digital phone system integrated seamlessly with your collaboration tools.
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GCI NETWORK SOLUTIONS LIMITED
Teamwork Analytics from Nasstar is a software driven insight tool that proactively measures, collates detailed usage and activity data of your Microsoft Teams environment. Through a series of agile reports, provides instant visibility of adoption, utilisation levels, trends, actionable insights, helping enterprises drive collaboration improvement initiatives and greater business value.
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TRUSTMARQUE SOLUTIONS LIMITED
Trustmarque's Inbound Service delivers ‘inbound’ calls from advertised numbers of choice (01/02/03/08 - including existing numbers).
Forwarded to a destination telephone number of choice, regardless of location or device.
The platform offers multiple cloud call control features managed through web or app interfaces including; call-queuing and auto attendant / IVR.
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Britannic Technologies
Seamlessly deliver external PSTN access / Telephony to your Microsoft Teams environment.
Fully resilient and with 99.999% uptime SLA.
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Six Degrees
The Microsoft Teams Customer Experience Platform combines all your important communications channels including voice, phone system, webchat services, social media messaging and WhatsApp, and makes it available on a single platform, Microsoft Teams.
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ECKOH UK LIMITED
CardEasy enables you to de-scope your contact center environment from PCI DSS, including voice and digital engagement channels. Seamless integration with your existing telephony and IT infrastructure reduces the risks and costs associated with managing compliant card payment transactions in your contact centers, whilst improving customer experience and trust
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EXPONENTIAL-E LIMITED
Exponential-e's SIP trunking service offers organisations a flexible, scalable, and cost efficient way to connect their PBXs to the PSTN network. Our SIP Trunking can enable Direct Routing with in Teams or as a replacement for legacy ISDN services and supports all major IP PBXs and SBCs.
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SOUTHERN COMMUNICATIONS CORPORATE SOLUTIONS LIMITED
A telephony calling plan for Microsoft teams and enabling incoming and outgoing calls via users Microsoft teams tenancy.
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Maintel Europe Limited
The Genesys Cloud CX Software as a Service (SaaS) solution is a web-based suite of cloud services for enterprise-grade customer experience (CX). Built on a microservices architecture and delivered via Amazon Web Services (AWS), which provides scalability and resilience. Fully featured including Voice, digital channels, WEM and AI solutions.
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4Sight Communications Ltd
A managed communications solution built on a leading public cloud platform. Improving collaboration and business productivity. Unified communications as a service with omnichannel routing. Providing instant messaging and video collaboration to anyone from back office staff to contact centre agents. Real time monitored with engineers providing pro-active fault resolution.
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Frequentis (UK) Limited
LifeX-as-a-Service provides a full web-based omnichannel communications solution including contact center, ICCS and Recording functionality, integration to telephony, BT EISEC, TETRA (Airwave) ESN (when available) and Analogue. Together with a host of features tailored to safety critical control rooms it provides a highly available solution to base your operations on.
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Six Degrees
8x8 Meetings are included in the Unified Communications services offered through 8x8's X Series user plans. These services facilitate video-based meetings, events, and team collaboration, complete with features such as whiteboarding for enhanced productivity and interaction.
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NICE SYSTEMS UK LIMITED
This platform delivers omni channel recording & quality management that ensures processes and agents’ performance align with business initiatives. The platform can ingest any data from 3rd party solutions data, automate all your quality processes, including front and back-office, delivers greater efficiency, agent performance. Real Time Voice Biometrics/Fraud options.
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ICS.AI LTD
SMART Phone AI Assistants transform user engagement with personalised, efficient AI-powered phone support. By reducing inbound calls, waiting times and streamlining communication, staff are freed to focus on complex issues. SMART Phone leverages advanced speech recognition and natural language understanding to empower users with self-service, optimising the overall experience.
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Exchange Communications Installations Ltd
Exchange have entered into a strategic UK partnership with Content Guru, the only UK headquartered provider to feature on the 2023 Gartner Magic Quadrant for CCaaS. storm CCaaS is Europe’s leading cloud communications solution and the only platform in the UK to be trusted to operate 999 calls.
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Synergi Software Limited
Office 365 provides industry leading productivity and collaboration tools for Office based and remote workers. Delivering the power of cloud productivity to organisations of all sizes, combining Microsoft Office desktop suite with cloud-based versions of next-generation communications and collaboration services, including Exchange, SharePoint, Teams & OneDrive, MS Entra.
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Content Guru Ltd (Redwood Technologies)
Content Guru provides an Omni-Channel Cloud Contact Centre solution, known as storm®.
storm® is a multi-channel CCaaS (Contact Centre as a Service) solution for inbound and outbound interactions, providing a range call center-related technologies for any size of organisation. These services can be layered over and integrated with existing technology.
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Wavenet
Mitel is a versatile PBX solution that offers on premise and private cloud solutions with feature and functionality for unified communication and contact centres for business needs.
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INTUITY COMMUNICATIONS LIMITED
XCaaS supports Unified Communications services through 8x8’s X Series user plans (X1-X4), offering telephony, voicemail, messaging, group chat, video meetings, call recording, AI-powered analytics, internet fax and more. Each user licence includes a calling plan that provides zone-based unmetered calling to domestic and international destinations.
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INTUITY COMMUNICATIONS LIMITED
Elevate provides UCaaS, CCaaS and CPaaS services from VOIP telephony , through text, voice and video media support up-to full contact centre . Intermedia’s omnichannel contact centre includes speech analytics, AI, skills-based routing, Intelligent IVR, predictive campaign dialler, dashboards, customisable wallboards, quality management and media recording with open API integration.
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SOFTCAT PLC
Sophos Mobile is a Unified Endpoint Management (UEM) and Mobile Threat Defense (MTD) solution that helps businesses spend less time and effort to manage and secure traditional and mobile endpoints. Sophos Mobile manages and secures iOS, Android, Chrome OS, Windows 10, and macOS devices.
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Central Networks and Technologies Ltd
Meraki SDWAN provides full mesh site-to-site IP connectivity across one or more Internet connections and allows granular control over traffic flows and link selection. One touch deployment simplifes large scale deployments into a quick and managable solution. Integrated firewall and content filtering solutions ensure a secure environment.