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Exponential-e Ltd
Exponential-e's SIP trunking service offers organisations a flexible, scalable, and cost efficient way to connect their PBXs to the PSTN network. Our SIP Trunking can enable Direct Routing with in Teams or as a replacement for legacy ISDN services and supports all major IP PBXs and SBCs.
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Southern Communications Corporate Solutions T/A SCG Corporate
A telephony calling plan for Microsoft teams and enabling incoming and outgoing calls via users Microsoft teams tenancy.
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Maintel Europe Limited
The Genesys Cloud CX Software as a Service (SaaS) solution is a web-based suite of cloud services for enterprise-grade customer experience (CX). Built on a microservices architecture and delivered via Amazon Web Services (AWS), which provides scalability and resilience. Fully featured including Voice, digital channels, WEM and AI solutions.
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4Sight Communications Ltd
A managed communications solution built on a leading public cloud platform. Improving collaboration and business productivity. Unified communications as a service with omnichannel routing. Providing instant messaging and video collaboration to anyone from back office staff to contact centre agents. Real time monitored with engineers providing pro-active fault resolution.
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Frequentis (UK) Limited
LifeX-as-a-Service provides a full web-based omnichannel communications solution including contact center, ICCS and Recording functionality, integration to telephony, BT EISEC, TETRA (Airwave) ESN (when available) and Analogue. Together with a host of features tailored to safety critical control rooms it provides a highly available solution to base your operations on.
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Six Degrees Technology Group Limited
8x8 Meetings are included in the Unified Communications services offered through 8x8's X Series user plans. These services facilitate video-based meetings, events, and team collaboration, complete with features such as whiteboarding for enhanced productivity and interaction.
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NICE SYSTEMS UK LIMITED
This platform delivers omni channel recording & quality management that ensures processes and agents’ performance align with business initiatives. The platform can ingest any data from 3rd party solutions data, automate all your quality processes, including front and back-office, delivers greater efficiency, agent performance. Real Time Voice Biometrics/Fraud options.
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ICS.AI LTD
SMART Phone AI Assistants transform user engagement with personalised, efficient AI-powered phone support. By reducing inbound calls, waiting times and streamlining communication, staff are freed to focus on complex issues. SMART Phone leverages advanced speech recognition and natural language understanding to empower users with self-service, optimising the overall experience.
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Exchange Communications Installations Ltd
Exchange have entered into a strategic UK partnership with Content Guru, the only UK headquartered provider to feature on the 2023 Gartner Magic Quadrant for CCaaS. storm CCaaS is Europe’s leading cloud communications solution and the only platform in the UK to be trusted to operate 999 calls.
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Synergi Software Limited
Office 365 provides industry leading productivity and collaboration tools for Office based and remote workers. Delivering the power of cloud productivity to organisations of all sizes, combining Microsoft Office desktop suite with cloud-based versions of next-generation communications and collaboration services, including Exchange, SharePoint, Teams & OneDrive, MS Entra.
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Content Guru Ltd (Redwood Technologies)
Content Guru provides an Omni-Channel Cloud Contact Centre solution, known as storm®.
storm® is a multi-channel CCaaS (Contact Centre as a Service) solution for inbound and outbound interactions, providing a range call center-related technologies for any size of organisation. These services can be layered over and integrated with existing technology.
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Wavenet
Mitel is a versatile PBX solution that offers on premise and private cloud solutions with feature and functionality for unified communication and contact centres for business needs.
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INTUITY COMMUNICATIONS LIMITED
XCaaS supports Unified Communications services through 8x8’s X Series user plans (X1-X4), offering telephony, voicemail, messaging, group chat, video meetings, call recording, AI-powered analytics, internet fax and more. Each user licence includes a calling plan that provides zone-based unmetered calling to domestic and international destinations.
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INTUITY COMMUNICATIONS LIMITED
Elevate provides UCaaS, CCaaS and CPaaS services from VOIP telephony , through text, voice and video media support up-to full contact centre . Intermedia’s omnichannel contact centre includes speech analytics, AI, skills-based routing, Intelligent IVR, predictive campaign dialler, dashboards, customisable wallboards, quality management and media recording with open API integration.
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Softcat Limited
Sophos Mobile is a Unified Endpoint Management (UEM) and Mobile Threat Defense (MTD) solution that helps businesses spend less time and effort to manage and secure traditional and mobile endpoints. Sophos Mobile manages and secures iOS, Android, Chrome OS, Windows 10, and macOS devices.
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Central Networks and Technologies Ltd
Meraki SDWAN provides full mesh site-to-site IP connectivity across one or more Internet connections and allows granular control over traffic flows and link selection. One touch deployment simplifes large scale deployments into a quick and managable solution. Integrated firewall and content filtering solutions ensure a secure environment.
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GLOBAL 4 COMMUNICATIONS LIMITED
8x8 XCaaS delivers UCaaS, CCaaS and CPaaS services from VoIP telephony (X-Series X1), full voice, chat, and video collaboration (X4) up to contact centre (X8). 8x8’s omnichannel contact centre includes skills-based routing, self-service automation, conversational AI, media recording, analytics and dashboard reporting, customisable wallboards, quality management and open API integration.
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Unify Business Solutions Limited
The Unify PICS Solution is designed to provide simple cost-effective access to Applications or Resources from either Unify PICS Terminals or Handheld devices. User Applications available via the system are presented as “Tiles” on the lobby screen.
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Amillan Ltd
The enterprise-grade UCaaS solution (Amillan Anywhere and Amillan Everywhere), provides businesses with a unified communications solution from remote to the in-office environments or hybrid approach.
Our decade-long partnership with Cisco for hosting Cisco telephony solutions enables us to provide service, support, and the latest features that no other provider can.
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Bytes Software Services
RingCentral Embedded Dialler for Microsoft Teams, brings our robust, enterprise-grade communications and collaboration capabilities to the Microsoft Teams app. Natively integrating functionality from RingEX into Teams, users can make calls and schedule, start and join meetings, view call history, and access our RingCentral Bot without leaving Teams.
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Bytes Software Services
Native Teams dialing powered by RingCentral. RingCentral Direct Routing for Microsoft Teams works behind the scenes to power reliable calling and an expanded global reach, all while users leverage the familiar Teams interface. bssgc
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GCI Network Solutions Ltd
Alcatel Rainbow HUB UC is a flexible, customisable Unified Communications system, that makes life easier and better for your users and your customers.
Tailored to individuals, it meets the needs of all staff and it’s easy to make changes without the worry of adding or removing physical lines.
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Chess CyberSecurity Ltd
A fully Microsoft certified solution, enables our customers to satisfy all of their compliance and quality needs for Teams Call Recording. It comes with flexible options and peace of mind that their data is secure within UK based data centres
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Bytes Software Services
Phone System in Office 365 gives you PBX capabilities, but without the complicated and expensive equipment. Phone System allows you to replace your existing on-premises PBX system with a set of features delivered from Office 365 that is tightly integrated into your cloud experience. bssgc
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Amazon Web Services EMEA Sarl, UK Branch
Amazon Connect is a self-service, cloud-based contact-centre service that makes it easy for any business to deliver better customer service at lower cost. The self-service graphical interface in Amazon Connect makes it easy for non-technical users to design contact flows, manage agents, and track performance metrics.
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VOICESCAPE LIMITED
Voicescape’s Caseload Manager and Agreements Manager solutions combine predictive analytics, data science, AI, machine learning and behavioural insights to allow social landlords to engage with residents. Products drive Rent Income Collection, Risk Based Arrears Management, Satisfaction and Feedback gathering, Wellbeing and Compliance. Automating tasks delivers operational efficiencies, optimising customer outcomes.
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Kerv Experience Limited
Voxivo is a cloud Unified Communications and Collaboration (UC&C) platform, providing a fully-featured cloud phone system plus an integrated set of voice, video and collaboration tools for the modern workplace. Voxivo comes with a full suite of telecommunication, implementation and support services from Kerv.
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Insight
8x8 CPaaS empowers clients to seamlessly integrate real-time communications such as voice, chat, bots, and video into their current business applications. With low-code options and pre-packaged use-case templates, 8x8 simplifies the process, facilitating easy access and implementation of these API-based integrations.
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Rowden Technologies Ltd
Rowden's Fully Provisioned TAK Server Ecosystem delivers top-tier performance across cloud platforms, with Kubernetes-driven scaling and failover, comprehensive support, and extensive add-ons like VoIP and video re-streaming. Designed for complex missions with multiple user demands, it ensures uninterrupted operations with full data security and support. Accredited to OFFICIAL-SENSITIVE.
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CDW Limited
Zoom is an all-in-one collaboration platform that makes connecting easier, more immersive, and more dynamic for people and businesses. Our team chat, phone, meetings, omnichannel contact centre, whiteboard, workspace, and AI solutions help hybrid teams collaborate and get more done.