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NG Bailey IT Services Limited
NG Bailey offers a Contact Centre Communications service
Our Services are delivered with varying hosting options including Private, Public and Hybrid Cloud.
Working with world leading providers such as, Gamma, Ring Central and Mitel.
Our Services can be integrated with Microsoft, Amazon or Google Platforms
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EASIPC SERVICES LTD
EasiPC Microsoft CSP Licensing – A5, provides Microsoft’s Cloud Solution Provider (CSP) which is a cloud-focused Volume Licensing program from Microsoft.
It allows customers to purchase Online Service Subscriptions, Azure Services and specific on-premises software through the Microsoft Cloud Agreement.
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Anson Resolution
Secure Desktop delivers a secure, managed, desktop including Office 365 and business specific applications. Accessible from desktops, laptops, tablets, phones and thin clients it is appropriate for government security needs.
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VISIONABLE UK LTD
The Collaborator module brings specialist teams together using native resolution multi-stream technology to facilitate effective and efficient collaboration and deliver timely triage and specialist decision support. Our video collaboration provides tools for new Public Sector models by supporting Multi-feed, Multi-image, secured with 256-bit encryption and multi-camera for any device feed.
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ICS.AI LTD
Introducing the SMART: AI Omnichannel Contact Centre solution, a unified platform that integrates SMART: AI-driven services including Website, Live Chat, Phone, and Email. This comprehensive solution leverages pre-trained human parity AI language models to enhance user self-service, significantly reduces agent demand across all communication channels and delivers ROI <6 months.
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Wavenet Ltd
RingCentral Events is an all-in-one event platform which supports up to 100,000 attendees and makes planning, producing, and attending virtual, hybrid, and onsite events easier than ever. RingCentral Events has attendee plans supporting up to 100,000 attendees and offers a scalable licensing model based on event format.
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GIGASTREAM LIMITED
Gigastream offer the full range of Microsoft Teams Phone products, with pricing models for government, business, education and non-profits. We support Direct Routing or Microsoft Calling Plans. Solution offerings include SIP trunks and integrations to existing telephony platforms. Our managed service optimises licensing and provides access to premium support channels.
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Direcht
Direcht Appoint is an extensive but easy to use appointment management system to book multiple, as well as bulk appointments for organisations such as hospitals, clinical trial units, and other care settings. It also enables the addition and management of patients and volunteers, customised time slots, and appointment reminder alerts.
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WARP TECHNOLOGIES LIMITED
As a Microsoft Partner, Warp provide license management services for Microsoft Office 365, Microsoft Office 365 Consultancy and Microsoft Office 365 licensing. Office 365 is a cloud-based subscription service that combines powerful cloud services like OneDrive and Teams, with best-in-class productivity software including Excel, Outlook, Publisher, PowerPoint and Word.
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Charterhouse Voice & Data
XCaaS supports Unified Communications services through 8x8’s X Series user plans (X1-X4), offering telephony, voicemail, messaging, group chat, video meetings, call recording, AI-powered analytics, internet fax and more. Each user licence includes a calling plan that provides zone-based unmetered calling to domestic and international destinations.
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ARROW BUSINESS COMMUNICATIONS LIMITED (Trading under the brand name ARO)
Our industry-leading RingEX secure solution enables customers to quickly set up and unify business calls, SMS, fax, and more in a single app with powerful AI tools accessible across devices. It also has powerful real-time analytics for better decision-making and 300+ pre-built integrations to easily automate workflows and tasks.
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Cinos
Cinos Cloud Unified Communications leverages best-of-breed, open-standards Cisco technology.
A Cisco-powered cloud delivering robust, always-on IP telephony, video conferencing, instant messaging, switchboard, omni-channel contact centre and full reporting, recording and billing for users in any location on any device. Public, private and hybrid cloud options delivered from UK-sovereign data centres.
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GOTO TECHNOLOGIES UK LIMITED
GoToConnect combines the power and reliability of cloud VoIP phone systems with web, audio and video conferencing into one simple, reliable and flexible solution.
Your employees can meet, talk, chat, text and collaborate seamlessly through a single application.
IT has one simple-to-manage solution for one simple, affordable price.
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Acceleraate Limited
Zoom Contact Center is a native cloud omnichannel solution which provides all of the tools organisations need to deliver more meaningful customer and employee interactions. Incorporating hundreds of enterprise features, and providing the ability to deliver integrated unified comms, Zoom offers Voice, Video, Webchat, SMS, Email, and Social channels.
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BT PLC
BT Genesys Cloud Contact Centre is an all-in-one cloud-based contact centre software built to improve the user experience. It’s a suite of cloud services for enterprise-grade communications, collaboration, and contact centre management. It’s scalable, quick, and easy to set up. It is an evergreen platform with rapid innovation.
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CDW LIMITED
Classify and label data at the time of creation - protection (encryption + authentication + use rights) can then be applied to sensitive data.
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SOUTHERN COMMUNICATIONS CORPORATE SOLUTIONS LIMITED
3CX hosted by SCCS is a modern, IP-based alternative to a traditional PBX system and works by transferring voice/video data over internet lines(VoIP). 3CX works using SIP Trunks, provided by SCCS’ independent carrier grade network, as a 3CX Certified SIP Trunk Provider, to make and receive calls over the internet.
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DEEP-MEDICAL LTD
AI tool to help scheduling of outpatient appointments
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HELICON HEALTH LIMITED
The Teladoc Health platform transforms how people access and experience healthcare. The recognised world leader in virtual care technology, we provide cloud software, purpose-built hardware, and services to enable the virtualisation of services across acute, outpatients, mental health and primary care. Use cases include Stroke, Critical Care, and Elderly Care.
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HCL TECHNOLOGIES UK LIMITED
Mobile application that enables operational support for police officers. It is device/platform agnostic, to connect to operational systems from remote locations and is integrated with force local/national systems. Based on SOA (Service Oriented Architecture) principles it provides officers with access to all critical information needed via handheld mobile/other devices.
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Central Networks and Technologies Ltd
8x8 XCaaS delivers UCaaS, CCaaS and CPaaS services from VoIP telephony (X-Series X1), full voice, chat, and video collaboration (X4) up to contact centre (X8). 8x8’s omnichannel contact centre includes skills-based routing, self-service automation, conversational AI, media recording, analytics and dashboard reporting, customisable wallboards, quality management and open API integration.
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Panacea Applications Limited
Language service booking management. Simple, automated options include: single/multiple-language translation, one-off/series bookings (online, face-to-face, telephone interpreting). Languages, braille, BSL. DBS qualification checks. In-house, freelance or agency suppliers. Instant pricing, RFQs, attendance confirmation, timesheets, expenses supplier invoicing and client charging. Reminders. Approvals. Interface options with finance system. Client and supplier portals.
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GLOBAL 4 COMMUNICATIONS LIMITED
Unified Communications service from 8x8's X Series (1-8). Full communications solution, including telephony, voicemail; collaboration via web chat, video, email, IM, conference calls, data sharing, online meetings; call recording, customer analytics, internet fax. Call plans, per user per month: UK local, national and mobile numbers. Universal Teams Messaging. Increased productivity.
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MEDIHIVE UK LIMITED
A scalable digital platform that optimises healthcare providers' workflows and releases time efficiencies across pharmacy services, with extensive experience in booking and scheduling systems at scale, two-way integrated video consultation and messaging, and capturing configurable consent and pre-screening triage across the UK and Europe.
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BYTES SOFTWARE SERVICES LIMITED
Our industry-leading RingEX secure solution enables customers to quickly set up and unify business calls, SMS, fax, and more in a single app with powerful AI-tools accessible across devices. It also has powerful real-time analytics for better decision-making and 300+ pre-built integrations to easily automate workflows and tasks. bssgc
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Kerv Experience Limited
Direct Routing is a simple and cost effective solution, allowing you to make and receive calls to external landlines and mobile phones from Microsoft Teams. Kerv's Direct Routing for Teams allows you to connect to the public telephone networks saving you time and money when compared to Microsoft Calling Plans.
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Cinos
Experience unparalleled resilience and reliability with Cinos Cloud Communications (UC) for Blue Light and Emergency Services, purpose-built for critical national infrastructure. A fully-managed cloud service built on Cisco Calling and Genesys Contact Centre ensuring continuous, secure, always-on communications and supporting the carrying of 999 and 101 calls.
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OPEN LINE VITALY LIMITED
Our Vitaly Platform helps NHS professionals connect different systems, care teams and patients, allows them to collaborate more efficiently and improves the patient healthcare experience. Our solution connects regional physicians and diagnosticians involved in multidisciplinary teams (MDTs) to ensure they can make the best treatment recommendation for their patients' care.
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INTUITY COMMUNICATIONS LIMITED
An enterprise-level, omnichannel cloud contact centre solution designed to enhance collaboration with agents and elevate customer experiences. It features skills-based routing, supports various digital and voice channels seamlessly, provides customer journey analytics, and incorporates conversational AI for self-service tasks and automated call management.
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ITGL Limited
Cisco Webex is a collection of cloud-based collaboration services: Calling, Meetings, Messaging, Devices and Contact Center. All services are unified through a common admin interface (Webex Control Hub) and a single end user application (Webex App). ITGL Onboarding and Lifecycle services for Webex.