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Wavenet Ltd
Our RingEX secure solution enables customers to set up and unify business calls, SMS, fax, and more in a single app with powerful AI tools accessible across devices. It has powerful real-time analytics for better decision-making and 300+ pre-built integrations to easily automate workflows and tasks. multi-level IVR and more.
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Redwood Technologies Ltd
Redwood Technologies provides an Omni-Channel Cloud Contact Centre solution, known as storm®. storm® is a multi-channel CCaaS (Contact Centre as a Service) solution for inbound and outbound interactions, providing a range call center-related technologies for any size of organisation. These services can be layered over and integrated with existing technology.
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Charterhouse Voice & Data
An enterprise-level, omnichannel cloud contact centre solution designed to enhance collaboration with agents and elevate customer experiences. It features skills-based routing, supports various digital and voice channels seamlessly, provides customer journey analytics, and incorporates conversational AI for self-service tasks and automated call management.
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NG Bailey IT Services Limited
NG Bailey offers a Contact Centre Communications service
Our Services are delivered with varying hosting options including Private, Public and Hybrid Cloud.
Working with world leading providers such as, Gamma, Ring Central and Mitel.
Our Services can be integrated with Microsoft, Amazon or Google Platforms
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ICS.AI LTD
Introducing the SMART: AI Omnichannel Contact Centre solution, a unified platform that integrates SMART: AI-driven services including Website, Live Chat, Phone, and Email. This comprehensive solution leverages pre-trained human parity AI language models to enhance user self-service, significantly reduces agent demand across all communication channels and delivers ROI <6 months.
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YUDU Sentinel
Keep vital business communications running in a crisis, when all other systems fail.
Sentinel delivers mass notification, document hosting and collaboration tools to help manage an incident remotely from any device, to keep crisis response teams and key stakeholders updated throughout the life cycle of any critical event.
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Wordskii Labs
On-Demand video interpreting system at the point of need.
Wordskii-on-Wheels is Word360's dedicated device that enables hands free access to an interpreter via on-demand video interpreting technology in any language 24 hours a day.
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GLOBAL 4 COMMUNICATIONS LIMITED
Direct routing as a service allows you to Leverage your Microsoft Teams deployment to make and Receive PSTN Calls Via Global 4- hosted SBC infrastructure. Through the iPilot Portal, you can quickly and easily manage users.
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ALTODIGITAL NETWORKS LIMITED
Utilise existing Microsoft Teams functionality by combining with Xerox IT Services highly reliable & available Direct Routing platform powered by Gamma so you can make and receive phone calls making Teams a full cloud based Unified Communication solution.
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GIGASTREAM LIMITED
Gigastream offer the full range of Microsoft Teams Phone products, with pricing models for government, business, education and non-profits. We support Direct Routing or Microsoft Calling Plans. Solution offerings include SIP trunks and integrations to existing telephony platforms. Our managed service optimises licensing and provides access to premium support channels.
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WARP Technologies Ltd.
As a Microsoft Partner, Warp provide license management services for Microsoft Office 365, Microsoft Office 365 Consultancy and Microsoft Office 365 licensing. Office 365 is a cloud-based subscription service that combines powerful cloud services like OneDrive and Teams, with best-in-class productivity software including Excel, Outlook, Publisher, PowerPoint and Word.
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UK Allied Associates
Hypnos is a software product to perform mediation---the encapsulation of lawfully intercepted(LI) network traffic and its delivery to a Law Enforcement Agency(LEA) compliant with ETSI and other delivery standards. The software activates warranted intercepts at the authorised time, delivers intercepted traffic to LEAs, and deactivates when authorised time elapses.
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GAMMA NETWORK SOLUTIONS LIMITED
Contact Centre (CCaaS) is a scalable cloud based omni channel platform, integrating voice, email and webchat into the Horizon Unified Communications service providing collaborative features. Including call recording, queuing, call backs, surveys, CRM integration, reporting and analytics, wallboards, IVR, auto-attendants (ACD), administrators, supervisors and agents level access, delivered over WebRTC.
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Charterhouse Voice & Data
XCaaS supports Unified Communications services through 8x8’s X Series user plans (X1-X4), offering telephony, voicemail, messaging, group chat, video meetings, call recording, AI-powered analytics, internet fax and more. Each user licence includes a calling plan that provides zone-based unmetered calling to domestic and international destinations.
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Arrow Business Communications Limited
Our industry-leading RingEX secure solution enables customers to quickly set up and unify business calls, SMS, fax, and more in a single app with powerful AI tools accessible across devices. It also has powerful real-time analytics for better decision-making and 300+ pre-built integrations to easily automate workflows and tasks.
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Cinos
Cinos Cloud Unified Communications leverages best-of-breed, open-standards Cisco technology.
A Cisco-powered cloud delivering robust, always-on IP telephony, video conferencing, instant messaging, switchboard, omni-channel contact centre and full reporting, recording and billing for users in any location on any device. Public, private and hybrid cloud options delivered from UK-sovereign data centres.
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Unilink Software Ltd
Unilink's IP telephony solution facilitates secure communication for inmates, enabling them to call approved contacts. The service is managed through an administrative portal, offering comprehensive analytics, account management, and robust security monitoring features. This helps maintain inmate well-being while ensuring regulatory compliance and operational oversight.
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ANYWHERE CARE LIMITED
The Anywhere Care GPS Tracking & Telecare Service provides a secure portal that captures data from GPS tracking devices, and forwards it to Alarm Receiving Centres. It is a management system for managing users, carers and devices and is used within Health & Social Care and for Lone Worker protection.
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GOTO TECHNOLOGIES UK LIMITED
GoToConnect combines the power and reliability of cloud VoIP phone systems with web, audio and video conferencing into one simple, reliable and flexible solution.
Your employees can meet, talk, chat, text and collaborate seamlessly through a single application.
IT has one simple-to-manage solution for one simple, affordable price.
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Acceleraate Limited
Zoom Contact Center is a native cloud omnichannel solution which provides all of the tools organisations need to deliver more meaningful customer and employee interactions. Incorporating hundreds of enterprise features, and providing the ability to deliver integrated unified comms, Zoom offers Voice, Video, Webchat, SMS, Email, and Social channels.
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DATASUMI LTD
Generative AI for Content Creation and Curation represents a groundbreaking service that transforms content production using Generative AI algorithms. Our state-of-the-art solution streamlines content creation processes, providing organisations with an effortless and effective method to generate and curate content.
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Route 101 Ltd
NICE CXone is an analyst top-rated and market-leading cloud contact centre platform, delivered by Route 101 - Certified Implementation Partner with NICE CXone. Flexible, scalable and highly resilient, CXone offers voice & digital channels, WEM, analytics, self-service & automation, knowledge management, conversational and analytical AI, and much more.
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CHESS ICT LIMITED
A fully Microsoft certified solution, enables our customers to satisfy all of their compliance and quality needs for Teams Call Recording. It comes with flexible options and peace of mind that their data is secure within UK based data centres
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Core
Liberty Create Workflow Automation: Liberty Create is an enterprise low-code development platform that simplifies digital service creation as well as system, process, and operational integration. Liberty Robotic Process Automation: Liberty RPA provides enterprise intelligent automation platform Liberty Converse Call Centre Software: Liberty Converse, next-generation AI-powered cloud contact centre solution.
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Southern Communications Corporate Solutions T/A SCG Corporate
3CX hosted by SCCS is a modern, IP-based alternative to a traditional PBX system and works by transferring voice/video data over internet lines(VoIP). 3CX works using SIP Trunks, provided by SCCS’ independent carrier grade network, as a 3CX Certified SIP Trunk Provider, to make and receive calls over the internet.
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DEEP-MEDICAL LTD
AI tool to help scheduling of outpatient appointments
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Thales UK Ltd
Thales Data in Motion Encryption solutions offer flexible, vendor-agnostic network connectivity. They support a range of security objectives and network environments, adaptable to evolving requirements. The HSE product range supports Encryption network speeds up to 100Gbps, and platforms range from single to multi-port appliances, available in hardware and virtual solutions.
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Helicon Health Ltd.
The Teladoc Health platform transforms how people access and experience healthcare. The recognised world leader in virtual care technology, we provide cloud software, purpose-built hardware, and services to enable the virtualisation of services across acute, outpatients, mental health and primary care. Use cases include Stroke, Critical Care, and Elderly Care.
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HCL Technologies UK LImited
Mobile application that enables operational support for police officers. It is device/platform agnostic, to connect to operational systems from remote locations and is integrated with force local/national systems. Based on SOA (Service Oriented Architecture) principles it provides officers with access to all critical information needed via handheld mobile/other devices.
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Central Networks and Technologies Ltd
8x8 XCaaS delivers UCaaS, CCaaS and CPaaS services from VoIP telephony (X-Series X1), full voice, chat, and video collaboration (X4) up to contact centre (X8). 8x8’s omnichannel contact centre includes skills-based routing, self-service automation, conversational AI, media recording, analytics and dashboard reporting, customisable wallboards, quality management and open API integration.