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Wavenet
Teamslink is a MS teams direct routing platform that is owned and developed by Wavenet that allows a versatile solution for many additional features inclusively of configuration, reporting and call recording along with ability to integrate with many third party solutions.
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Digital Space Managed Services Ltd
Global PSTN access via 8x8's native voice for Microsoft Teams integration. Increase productivity with a full communications solution, including telephony, voicemail; video, email, conference calls, data sharing, online meetings; call recording, customer analytics, internet fax. Call plans, per user per month: UK local, national and mobile numbers.
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NG BAILEY IT SERVICES LIMITED
NG Bailey offers Unified and Contact Centre Communications with SIP services.
Our Services are delivered with varying hosting options including Private, Public and Hybrid Cloud.
Working with world leading providers such as, Gamma, Ring Central and Mitel.
Our Services can be integrated with Microsoft, Amazon or Google Platforms
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CHARTERHOUSE VOICE & DATA LIMITED
8x8 XCaaS delivers UCaaS and CCaaS services from VoIP telephony (X-Series X1), full voice, chat, and video collaboration (X4) up to contact centre (X8). 8x8’s omnichannel contact centre includes skills-based routing, self-service automation, conversational AI, media recording, analytics and dashboard reporting, customisable wallboards, quality management and open API integration.
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8X8 UK LIMITED
A powerful, user-friendly, conversational AI solution that enables organisations to create self-service experiences that automate call handling and first contact resolution for voice and digital channel interactions.
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REDCENTRIC SOLUTIONS LIMITED
Redcentric’s Call Recording & AI service powered by Dubber, enables the recording, capture and analysis of conversations, unlocking insight and value. The recording service is compatible with both Redcentric’s Unity IP Voice and Microsoft calling services.
30-day FREE Call Recording Trial available. Email: tenders@redcentricplc.com, subject: G-Cloud FREE TRIAL Call Recording.
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Unity World Ltd
Unity World offers hosted cloud VoIP telephony services that come with a mobile app as standard to allow for call access from anywhere with an internet connection. Designed for singular sites that require less than 10 seats it allows for a cost effective WLR switch off replacement.
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CREATIVE NETWORKS LIMITED
Gamma Horizon is a cloud-based business communication service offering features like voice calls, conferencing, and messaging. It boosts productivity and connectivity by providing accessible tools for collaboration across devices, aiming to streamline and enhance communication within organisations.
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CINOS LIMITED
Seamless cloud communications with Webex Calling. Improve your organisation's connectivity with a cloud-based calling solution, enabling secure and reliable voice communication across devices. Benefit from advanced features like HD audio, voicemail-to-email, and seamless integration with other collaboration tools. Transform your business communications with Webex Calling.
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WAVENET LIMITED
Our RingEX secure solution enables customers to set up and unify business calls, SMS, fax, and more in a single app with powerful AI tools accessible across devices. It has powerful real-time analytics for better decision-making and 300+ pre-built integrations to easily automate workflows and tasks. multi-level IVR and more.
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Redwood Technologies Ltd
Redwood Technologies provides an Omni-Channel Cloud Contact Centre solution, known as storm®. storm® is a multi-channel CCaaS (Contact Centre as a Service) solution for inbound and outbound interactions, providing a range call center-related technologies for any size of organisation. These services can be layered over and integrated with existing technology.
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CHARTERHOUSE VOICE & DATA LIMITED
An enterprise-level, omnichannel cloud contact centre solution designed to enhance collaboration with agents and elevate customer experiences. It features skills-based routing, supports various digital and voice channels seamlessly, provides customer journey analytics, and incorporates conversational AI for self-service tasks and automated call management.
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NG BAILEY IT SERVICES LIMITED
NG Bailey offers a Contact Centre Communications service
Our Services are delivered with varying hosting options including Private, Public and Hybrid Cloud.
Working with world leading providers such as, Gamma, Ring Central and Mitel.
Our Services can be integrated with Microsoft, Amazon or Google Platforms
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ICS.AI LTD
Introducing the SMART: AI Omnichannel Contact Centre solution, a unified platform that integrates SMART: AI-driven services including Website, Live Chat, Phone, and Email. This comprehensive solution leverages pre-trained human parity AI language models to enhance user self-service, significantly reduces agent demand across all communication channels and delivers ROI <6 months.
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YUDU Sentinel
Keep vital business communications running in a crisis, when all other systems fail.
Sentinel delivers mass notification, document hosting and collaboration tools to help manage an incident remotely from any device, to keep crisis response teams and key stakeholders updated throughout the life cycle of any critical event.
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Wordskii Labs
On-Demand video interpreting system at the point of need.
Wordskii-on-Wheels is Word360's dedicated device that enables hands free access to an interpreter via on-demand video interpreting technology in any language 24 hours a day.
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GLOBAL 4 COMMUNICATIONS LIMITED
Direct routing as a service allows you to Leverage your Microsoft Teams deployment to make and Receive PSTN Calls Via Global 4- hosted SBC infrastructure. Through the iPilot Portal, you can quickly and easily manage users.
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ALTODIGITAL NETWORKS LIMITED
Utilise existing Microsoft Teams functionality by combining with Xerox IT Services highly reliable & available Direct Routing platform powered by Gamma so you can make and receive phone calls making Teams a full cloud based Unified Communication solution.
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GIGASTREAM LIMITED
Gigastream offer the full range of Microsoft Teams Phone products, with pricing models for government, business, education and non-profits. We support Direct Routing or Microsoft Calling Plans. Solution offerings include SIP trunks and integrations to existing telephony platforms. Our managed service optimises licensing and provides access to premium support channels.
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WARP TECHNOLOGIES LIMITED
As a Microsoft Partner, Warp provide license management services for Microsoft Office 365, Microsoft Office 365 Consultancy and Microsoft Office 365 licensing. Office 365 is a cloud-based subscription service that combines powerful cloud services like OneDrive and Teams, with best-in-class productivity software including Excel, Outlook, Publisher, PowerPoint and Word.
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REDHORSE INTERNATIONAL LIMITED
Hypnos is a software product to perform mediation---the encapsulation of lawfully intercepted(LI) network traffic and its delivery to a Law Enforcement Agency(LEA) compliant with ETSI and other delivery standards. The software activates warranted intercepts at the authorised time, delivers intercepted traffic to LEAs, and deactivates when authorised time elapses.
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GAMMA NETWORK SOLUTIONS LIMITED
Contact Centre (CCaaS) is a scalable cloud based omni channel platform, integrating voice, email and webchat into the Horizon Unified Communications service providing collaborative features. Including call recording, queuing, call backs, surveys, CRM integration, reporting and analytics, wallboards, IVR, auto-attendants (ACD), administrators, supervisors and agents level access, delivered over WebRTC.
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CHARTERHOUSE VOICE & DATA LIMITED
XCaaS supports Unified Communications services through 8x8’s X Series user plans (X1-X4), offering telephony, voicemail, messaging, group chat, video meetings, call recording, AI-powered analytics, internet fax and more. Each user licence includes a calling plan that provides zone-based unmetered calling to domestic and international destinations.
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ARROW BUSINESS COMMUNICATIONS LIMITED (Trading under the brand name ARO)
Our industry-leading RingEX secure solution enables customers to quickly set up and unify business calls, SMS, fax, and more in a single app with powerful AI tools accessible across devices. It also has powerful real-time analytics for better decision-making and 300+ pre-built integrations to easily automate workflows and tasks.
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CINOS LIMITED
Cinos Cloud Unified Communications leverages best-of-breed, open-standards Cisco technology.
A Cisco-powered cloud delivering robust, always-on IP telephony, video conferencing, instant messaging, switchboard, omni-channel contact centre and full reporting, recording and billing for users in any location on any device. Public, private and hybrid cloud options delivered from UK-sovereign data centres.
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UNILINK SOFTWARE LIMITED
Unilink's IP telephony solution facilitates secure communication for inmates, enabling them to call approved contacts. The service is managed through an administrative portal, offering comprehensive analytics, account management, and robust security monitoring features. This helps maintain inmate well-being while ensuring regulatory compliance and operational oversight.
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ANYWHERE CARE LIMITED
The Anywhere Care GPS Tracking & Telecare Service provides a secure portal that captures data from GPS tracking devices, and forwards it to Alarm Receiving Centres. It is a management system for managing users, carers and devices and is used within Health & Social Care and for Lone Worker protection.
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GOTO TECHNOLOGIES UK LIMITED
GoToConnect combines the power and reliability of cloud VoIP phone systems with web, audio and video conferencing into one simple, reliable and flexible solution.
Your employees can meet, talk, chat, text and collaborate seamlessly through a single application.
IT has one simple-to-manage solution for one simple, affordable price.
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ACCELERAATE LIMITED
Zoom Contact Center is a native cloud omnichannel solution which provides all of the tools organisations need to deliver more meaningful customer and employee interactions. Incorporating hundreds of enterprise features, and providing the ability to deliver integrated unified comms, Zoom offers Voice, Video, Webchat, SMS, Email, and Social channels.
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DATASUMI LTD
Generative AI for Content Creation and Curation represents a groundbreaking service that transforms content production using Generative AI algorithms. Our state-of-the-art solution streamlines content creation processes, providing organisations with an effortless and effective method to generate and curate content.