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APPLIED NETWORK SOLUTIONS LIMITED
247lib.com is a complete web library asset and online resource management system. 247lib.com is a library management system for government institutions. 247lib.com offers easy management and discovery portals for many different resources including books, documents and sensitive collections. All applications are backed by full training, migration, implementation and support services.
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AGILISYS LIMITED
Cura is a tool that helps citizens navigate adult-social-care services whilst supporting local councils to manage inbound requests. Cura helps signpost citizens to useful resources and information, empowering them to self-help as well as optimise social care resources by streamlining triaging to the most appropriate services within the council.
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BUSINESS SYSTEMS (U.K.) LIMITED
ConnectPro is a fully integrated Microsoft Teams advanced call handling application, that allows users to create and manage call queues and call handlers within Teams. With real time statistics and integrations in to 3rd party systems such as CRM, and meaningful data insights with integration into PowerBI.
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FARTHEST GATE LIMITED
The Liberator CAZ solution is a market leading module forming part of the Liberator suite of products. Liberator CAZ can be used independently of other Liberator products. It is very easy to set up, configure and use and offers clients and their customers great efficiencies.
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DIGITAL INTERACTIVE LIMITED
Infreemation is an advanced online cloud based application for processing Police disclosure requests. This is a dedicated module designed to process this type of request only.
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BLUE PRISM LIMITED
SS&C Blue Prism Process Intelligence deeply integrates best-of-breed process mining and task mining with intelligent automation and BPM to facilitate decision-making and deliver a unified workforce with the ability to monitor, respond and predict future outcomes. The solution is delivered for self-installation and configuration within your own cloud instance.
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Stopford Information Systems Limited
Stopford's online appointment booking and diary management system allows councils to offer online appointment booking for council services, including MOT appointments.
As a bespoke solution, the system can be configured to the requirements of the organisation, enabling custom admin features, diaries, calendars, and online fields.
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ECOONLINE UK LIMITED
Info Exchange is a ‘multi-application’ software platform which provides organisations with both top- level and tailored views of their business data from a central source. This allows them to pre-empt and mitigate potential risks, meet legal compliance obligations and ultimately make more informed management decisions based on robust data.
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BRITANNIC TECHNOLOGIES LIMITED
Bizvu Messaging allows clients to bring together webchat, chatbot, social channels and messaging platforms (both Public comments and Direct Messaging) into a single hub, giving agents the opportunity to respond across channels without needing multiple interfaces. The platform can also provide targeted routing into any contact centre or CRM system.
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PEGASYSTEMS LIMITED
Pega is a low-code platform for AI-powered decisioning and workflow automation. We enable organisations to get work done using apps that are secure, scalable, governed, and maintainable. We offer solutions for business process management, digital process automation, and customer/citizen engagement. Streamlining and improving Recruitment is a central use-case of Pega.
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Kumoco
Kumoco are a fully accredited Affectli Sales and Service partner. Our Affectli Licensing Service provides our Government Customers with the ability to purchase licensing across the platform. Kumoco 's Certified Affectli professionals, have the skills to advise on your licensing requirements to optimise your spend.
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GRANICUS-FIRMSTEP LIMITED
govService is a digital services solution that provides intelligent online forms, process and customer portals with integrations for Local and Central Government, Health, Housing, Blue Lights and other Public Sector organisations to easily create online services. The low-code solution combines forms, process, customer portals that integrates citizen request management (CRM).
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SAGLOBAL (EUROPE) LTD
D365 CRM offers a set of CE solutions that improve how you interact and do business with your customers. Designed to help you manage your client relationships by streamlining processes, centralizing client information, providing analysis, and enabling responsive customer service, the solutions cover Sales, Customer Service, Marketing and Field Services.
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VE3 GLOBAL LTD
VE3's Customer Engagement Solution, formerly known as Dynamics CRM, encompasses Sales, Marketing, Customer Service, Field Service, and Project Service Automation (PSA).
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ZIPPORAH LTD
Utilise the Zipporah Event Booking system for all your HAF programme bookings. Book for events and activities which your suppliers organise. Allowing you to advertise all events equally and maintain your records of multiple suppliers. Allows supplier access or Integrate data with their systems and send out attendance lists easily.
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Th3rd Curve Ltd
Th3rdcurve excels in mega programme and business solutions with Microsoft Power Platform, offering robust reporting through Power BI and bespoke applications with Power Apps.
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ARCUS GLOBAL LIMITED
For users requiring combined capabilities of both Salesforce Service and Sales Clouds, provides class-leading Automation and Service Management in a single license. Sales allows you to track relationships, manage activities and opportunities. Service provides for management of Cases, Complaints, Contact Centres or Back Office teams and processes. SFDCHA2024GC14
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NICE SYSTEMS UK LIMITED
NICE WFM/EEM addresses all WFM needs: accuracy, simplicity, reliability, visibility, engagement. NICE WFM includes forecasting, planning, scheduling, daily management and communication, transforming operational efficiency while engaging employees across the entire operation. Value Realization Services leverages the full depth of NICE functionality, helping organisations drive business impact, the faster, the better.
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Merkle, a trading division of Dentsu UK
Merkle provides CDP implementation and management services. These services are often taken up alongside our fully managed service offering, which allows clients to outsource the production of omnichannel marketing campaigns. We are agnostic on partners and have experience with Adobe, Salesforce, Bloomreach, Braze, TreasureData, Tealium, and others.
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SABIO LTD
Amazon Connect is a mature, enterprise contact centre solution, providing an excellent customer omni-channel experience. It is a tightly coupled capability alongside Salesforce and Salesforce Service Cloud and has more than 10 billion interactions per year. It has been deployed at scale for many organisations, including in the public sector.
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INFOPAD LTD
InfoPad’s Dynamics 365 CRM for Charities and Non-Profits is designed to enhance the efficiency and effectiveness of non-profit organisations. This CRM solution supports the unique needs of the sector, such as donor management, fundraising campaigns, volunteer coordination, and event planning, ensuring that these organisations can focus more on their mission.
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Merkle, a trading division of Dentsu UK
Google Analytics 360 is a hosted, SaaS web analytics platform used for measurement of websites and marketing channels.
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ARCUS GLOBAL LIMITED
For users requiring combined capabilities of both Salesforce Service and Sales Clouds, provides class-leading Automation and Service Management in a single license. Sales allows you to track relationships, manage activities and opportunities. Service provides for management of Cases, Complaints, Contact Centres or Back Office teams and processes. SFDCA2024GC14
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Appian Software International LLC
The Appian low-code application platform (LCAP) provides dynamic case management, robust process automation, and powerful AI integration. Its enables rapid development of sophisticated applications through data fabric integration, setting it apart as a comprehensive solution for organisations seeking agility, innovation, and efficiency in application development. APP24GC14
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ARCUS GLOBAL LIMITED
Deliver citizen-first digital experiences. Build connected government interactive websites, self-service portals, and applications. Make it easy for citizens to submit forms, search knowledge, access their data and take action. Launch and adapt scalable experiences fast using clicks or code and extend with a broad ecosystem of easy-to-use tools. SFDCA2024GC14
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FARTHEST GATE LIMITED
The Liberator Fixed Penalty Notice (FPN) solution is a market leading module forming part of the Liberator suite of products. Liberator FPN software can be used independently of other Liberator products. It is very easy to set up, configure and use and offers clients and their customers great efficiencies.
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JADU CREATIVE LIMITED
Jadu, a platform for self-service and the 'Digital Layer' for organisations, provides web publishing, CRM, case management, payments, forms, and MyAccount. It serves licence holders via subscriptions, including per-user cost models for Jadu Connect and Jadu Digital Platform Lite, or individual platform modules such as Jadu Forms or Content only.
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OPUS BUSINESS SYSTEMS LIMITED
8x8 X-Series provides UCaaS, CCaaS, CPaaS services from VOIP telephony (X1), through text, voice and video media support up-to full contact centre (X8). 8x8’s omnichannel contact centre includes speech analytics, AI, skills-based routing, Intelligent IVR, predictive campaign dialler, dashboards, customisable wallboards, quality management and media recording with open API integration.
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TRANSUNION INTERNATIONAL UK LIMITED
TransUnion's batch processing asset reunification tool uses sophisticated address link logic to identify an individual’s true residency and ascertain the most likely residential address, to locate your customer. Contact information, propensity to contact, confidence segmentation, public level and financial supporting evidence is also returned, along with other customer insight.
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EBO.AI (UK) LTD
Powered by Conversational AI, EBO’s portal enables two-way patient engagement, providing 24/7 access to automated appointment management, assessments and more. Fully EPR-interoperable and available via the NHS App, EBO prioritises inclusivity by supporting multi-lingual conversation, voice capability and reading age detection. The result? Increased efficiency, access and workforce capacity.