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562 results found

562 results found in Lot 2: Cloud software in the category Telephony (including VOIP and SIP connectivity)

  • Disclosures Manager - Disclosure and Barring Service (DBS) services

    Atlantic Data

    Atlantic Data's Disclosures service provides organizations with an online platform for processing, administering, and managing criminal record checks. This service connects directly to the DBS through its eBulk service. Disclosures Manager is highly configurable with a comprehensive suite of management tools to assist organisations to manage and oversee these checks.

  • Global 4's 8x8 Voice for Microsoft Teams

    GLOBAL 4 COMMUNICATIONS LIMITED

    Global PSTN access via 8x8's native voice for Microsoft Teams integration. Increase productivity with a full communications solution, including telephony, voicemail; video, email, conference calls, data sharing, online meetings; call recording, customer analytics, internet fax. Call plans, per user per month: UK local, national and mobile numbers.

  • BlackBerry AtHoc Critical Communication & Event Management

    BlackBerry UK Limited

    BlackBerry® AtHoc is trusted by 2000+ organizations globally to unify their crisis communications. It offers a whole new level of protection for your people and gives leaders the information they need to make critical safety decisions.

  • Global 4's Callswitch One VoIP Telephony Phone System

    GLOBAL 4 COMMUNICATIONS LIMITED

    CallSwitch One is Global 4's industry leading unified communications platform. Underpinned by a powerful VoIP telephony system, including a range of advanced call handling and management features, alongside chat, SMS, integrations and more. All managed centrally through our secure administration dashboard, and deployed through proprietary mobile, desktop, and web applications.

  • Self-managed TAK Server

    ROWDEN TECHNOLOGIES LTD.

    Rowden's Self-managed TAK Server offers a foundational, cost-effective cloud solution on AWS or Hybrid platforms with custom security design, Docker-based deployment and basic PostgreSQL database features. Perfect for teams requiring straightforward, secure communication with minimal support.

  • 8x8 Operator Connect for Microsoft Teams

    Six Degrees

    A purpose-built solution, certified through the Microsoft Operator Connect program, that quickly enables native PSTN connectivity in Microsoft Teams and increases admin efficiency. The service is powered by the 8x8 XCaaS platform to provide reliable and flexible calling options and DID numbers for Microsoft Teams Phone users in 20 countries.

  • SCC Voice for Teams

    SPECIALIST COMPUTER CENTRES PLC

    Effortlessly integrate PSTN calling into Teams across desktop and mobile. Our comprehensive solution, including SIP, contact centre, call recording, and devices is designed to replace outdated PBXs and ISDN reliance. Enjoy ongoing management automation, referenceable deployment, expert support and innovative integration for a seamless transition to cloud communications.

  • Five9 Intelligent CX Platform

    Britannic Technologies

    The Five9 Cloud Contact Centre provides a comprehensive suite of services for in and outbound customer service and support, to help you make more customer connections. With a full omni-channel suite of services. Britannic augment the service offering with additional omni-channel capabilities.

  • PACO Connect

    Blinx Solutions (Blinx Healthcare)

    PACO Connect extends PACO GP functionalities to support healthcare delivery at scale, empowering Primary Care Networks, Federations, or ICBs to operate efficiently and distribute demand across resources. Cross-organizational appointment booking and consultations streamline patient journeys and enhance collaboration.

  • IP Voice (SIP Trunking) from Virgin Media O2 Business

    Virgin Media Business

    SIP Trunking offers a migration path from ISDN for Buyers who wish to retain a PBX. The Supplier’s SIP Trunking service can be provided over ‘any access’ with multiple access resilience configuration options available. An optional SIP Trunking Portal provides Buyers with web-based access to a configuration and reporting portal.

  • 8x8 XCaaS Experience Communications as a Service

    Digital Space Cloud Services Limited

    X-Series provides UCaaS, CCaaS and CPaaS services from VOIP telephony (X1), through text, voice and video media support up-to full contact centre (X8). 8x8’s omnichannel contact centre includes speech analytics, AI, skills-based routing, Intelligent IVR, predictive campaign dialler, dashboards, customisable wallboards, quality management and media recording with open API integration.

  • 8x8 Contact Centre as a Service (CCaaS)

    Six Degrees

    An enterprise-level, omnichannel cloud contact centre solution designed to enhance collaboration with agents and elevate customer experiences. It features skills-based routing, supports various digital and voice channels seamlessly, provides customer journey analytics, and incorporates conversational AI for self-service tasks and automated call management.

  • Interactive Voice Response IVR

    TEMPLE INTERACTIVE MEDIA LIMITED

    Automated telephone call handling and IVR (Interactive Voice Response). Our systems are used for credit card payments, voicemail, voting and information services. Voice interface using telephone keypad or Speech Recognition to connect to databases and APIs. Call centre overflow and routing.

  • Insight - 8x8 Work - UCaaS Hosted PBX

    INSIGHT DIRECT (UK) LTD

    XCaaS supports Unified Communications services through 8x8’s X Series user plans (X1-X4), offering telephony, voicemail, messaging, group chat, video meetings, call recording, AI-powered analytics, internet fax and more. Each user licence includes a calling plan that provides zone-based unmetered calling to domestic and international destinations.

  • Focus Group SIP Trunking

    Focus Group

    SIP Trunking directly provided by Focus Group. The SIP service is designed as an ISDN replacement for the PSTN switch-off, compatible with all IP/SIP enabled telephone systems and Session Border Controllers (SBCs). Delivering enhanced cloud features; automatic failover (SIP PING) and flexible SIP channels.

  • Fusion - Private Cloud Voice and Contact Centre powered by Mitel

    Charterhouse Voice & Data

    The Private Cloud Voice and Contact Centre service is based on the Mitel Unify OpenScape portfolio and leading partner products to provide a robust and reliable integrated voice, contact centre and collaboration services with optional on-site survivability.

  • Managed Video for Multi Disciplinary Teams (MDT) in Healthcare

    Cinos

    Elevate healthcare collaboration with our managed MDT video conferencing solution, seamlessly integrating legacy video endpoints and online meetings. Enhance teamwork efficiency by incorporating Audio Visual (AV) integration within MDT rooms, ensuring a cohesive experience. Improve patient outcomes with secure, HIPAA-compliant video conferencing and seamless integration with Microsoft Teams.

  • Microsoft Teams PSTN Conferencing

    PHOENIX SOFTWARE LIMITED

    With Audio Conferencing, participants use a regular phone to take part in Teams meetings—either by dialling in to the meeting from their phone or by using dial-out functionality from within the meeting.

  • Teams Attendant Console

    TeleWare Plc

    Teams Attendant Console provides intuitive caller panels for attendant consoles in Microsoft Teams, offering an efficient and user-friendly interface for managing calls. With easy access to features such as transfer, hold, and mute, users can handle calls with ease, improving productivity and enhancing the overall communication experience.

  • Webex Contact Centre

    Cinos

    Revolutionise customer service with Webex Contact Centre, an all-in-one cloud Customer Contact solution combining CPaaS, Workforce Optimisation, and Artifical Intelligence. Manage omnichannel interactions with advanced features like call recording, quality management, workforce management and analytics. Leverage AI-driven self-service for personalised customer experiences, elevating contact centre efficiency and customer service.

  • Cisco SD WAN with SASE Managed Service by SCC

    SPECIALIST COMPUTER CENTRES PLC

    The service utilises Cisco-Catalyst SD-WAN(formerly Viptella) or Meraki SD-WAN depending on the requirement with full managed-service underpinned by SCC’s certified-managed-service-resources. SD-WAN enables convergence of security and network-connectivity technologies for enterprise users. Secure-Access-Service-Edge (SASE) is a security framework supporting convergence of networking and network security enabling business transformation, edge-computing, and workforce-mobility.

  • Zoom Workplace

    Zoom Video Communications, Inc.

    Zoom Workplace is an AI-powered collaboration platform designed to reimagine teamwork by streamlining communications, increasing employee engagement, optimising in-person time, and improving productivity across flexible work. It’s Zoom’s core communications products, combined with employee engagement, spaces, and productivity solutions, all within the Zoom experience, with AI woven throughout.