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547 results found

547 results found in Lot 2: Cloud software in the category Telephony (including VOIP and SIP connectivity)

  • Fusion - Private Cloud Voice and Contact Centre powered by Mitel

    Charterhouse Voice & Data

    The Private Cloud Voice and Contact Centre service is based on the Mitel Unify OpenScape portfolio and leading partner products to provide a robust and reliable integrated voice, contact centre and collaboration services with optional on-site survivability.

  • Managed Video for Multi Disciplinary Teams (MDT) in Healthcare

    Cinos

    Elevate healthcare collaboration with our managed MDT video conferencing solution, seamlessly integrating legacy video endpoints and online meetings. Enhance teamwork efficiency by incorporating Audio Visual (AV) integration within MDT rooms, ensuring a cohesive experience. Improve patient outcomes with secure, HIPAA-compliant video conferencing and seamless integration with Microsoft Teams.

  • Microsoft Teams PSTN Conferencing

    Phoenix Software Ltd

    With Audio Conferencing, participants use a regular phone to take part in Teams meetings—either by dialling in to the meeting from their phone or by using dial-out functionality from within the meeting.

  • Teams Attendant Console

    TeleWare Plc

    Teams Attendant Console provides intuitive caller panels for attendant consoles in Microsoft Teams, offering an efficient and user-friendly interface for managing calls. With easy access to features such as transfer, hold, and mute, users can handle calls with ease, improving productivity and enhancing the overall communication experience.

  • Webex Contact Centre

    Cinos

    Revolutionise customer service with Webex Contact Centre, an all-in-one cloud Customer Contact solution combining CPaaS, Workforce Optimisation, and Artifical Intelligence. Manage omnichannel interactions with advanced features like call recording, quality management, workforce management and analytics. Leverage AI-driven self-service for personalised customer experiences, elevating contact centre efficiency and customer service.

  • Cisco SD WAN with SASE Managed Service by SCC

    Specialist Computer Centres plc

    The service utilises Cisco-Catalyst SD-WAN(formerly Viptella) or Meraki SD-WAN depending on the requirement with full managed-service underpinned by SCC’s certified-managed-service-resources. SD-WAN enables convergence of security and network-connectivity technologies for enterprise users. Secure-Access-Service-Edge (SASE) is a security framework supporting convergence of networking and network security enabling business transformation, edge-computing, and workforce-mobility.

  • Zoom Workplace

    Zoom Video Communications, Inc.

    Zoom Workplace is an AI-powered collaboration platform designed to reimagine teamwork by streamlining communications, increasing employee engagement, optimising in-person time, and improving productivity across flexible work. It’s Zoom’s core communications products, combined with employee engagement, spaces, and productivity solutions, all within the Zoom experience, with AI woven throughout.