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Zoom Video Communications, Inc.
Zoom Phone is a cloud phone solution with support for internal extension-to-extension calling, inbound and outbound PSTN calling in over 45 countries and territories, DDI phone number management, and seamlessly integrated telephony features that allow our customers to replace their legacy PBX system with a future-proof and resilient solution.
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Zoho Corporation Limited
Zoho Voice: Complete business communications via Cloud telephony and contact centre solutions. Ensure seamless business operations by making incoming and outgoing calls over VOIP and WebRTC. This service offers call centre features like Call Groups, multi-level IVR, Call Recording, Call Monitoring.
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Howell Technology Group Limited
Decisions offers a solution to improve meeting value for your organisation, leveraging the Office 365 investment you've already made. Decisions is the only meeting solution built entirely into Microsoft Teams for an easy-to-use and secure solution for better meetings, leveraging your daily tools.
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ADVANIA UK LIMITED
Advania have a proprietary fully hosted, fully managed, globally hosted, UC platform, HALO, that provides Teams Direct Routing and Operator Connect services. This Highly Available, Latency-Optimised infrastructure enables our customers to remain agile and deploy new services at speed whilst ensuring that all resilience, regulatory and compliance needs are met.
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Boomerang I-Comms Ltd
Customer service SMS solution with the ability to dynamically triage customer support requests through an engagement tree, automatically passing each customer service enquiry to the correct department, using either Email, SMS or by connecting a call. Reduce calls received and handling time. ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited
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GCI Network Solutions Ltd
Nasstar Talk is a flexible, customisable Unified Communications system, that makes life easier and better for your users and your customers. Tailored to individuals, it meets the needs of all staff and it’s easy to make changes without the worry of adding or removing physical lines.
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Wavenet Ltd
Our RingEX secure solution enables customers to set up and unify business calls, SMS, fax, and more in a single app with powerful AI tools accessible across devices. It has powerful real-time analytics for better decision-making and 300+ pre-built integrations to easily automate workflows and tasks. multi-level IVR and more.
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Boomerang I-Comms Ltd
Customer service communication solution with the ability to dynamically triage customer support requests through an engagement tree, automatically passing each customer service enquiry to the correct department, using either Email, SMS or by connecting a call. Reduce calls received and handling time. ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited
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Leicestershire Health Informatics Service
On line responsive mobile friendly real time surveys for data collection, feedback forms; suitable for service users, patient and staff, such as Friends and Family Test, Patient Experience; Equality and Diversity Monitoring, Service and Customer Satisfaction, Organisational Performance, for Continuous Improvement and Quality, Internet and Intranet / Secure Encrypted Forms
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Phoenix Software Ltd
A Calling Plan is an add-on telephone service that, when combined with Phone System in Office 365, can become the voice solution for your entire organization. A Calling Plan provides people with a primary phone number and lets them make and receive phone calls.
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Millersoft Ltd
Kubernetes is a portable, extensible, open source platform for managing containerized workloads and services, that facilitates both declarative configuration and automation. It has a large, rapidly growing ecosystem.
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BOXXE LIMITED
A Calling Plan is an add-on telephone service that, when combined with Phone System in Office 365, can become the voice solution for your entire organization. A Calling Plan provides people with a primary phone number and lets them make and receive phone calls.
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VOICESCAPE LIMITED
Voicescape’s services allow Local Authorities to drive huge improvements in resident engagement and debt collection. Through greater insight, Authorities can deliver operational efficiencies throughout all stages of the collection of Council Tax, NNDR and Housing Benefit overpayments. We remove non-value-added tasks and deliver engagement, maximising payments, income and customer satisfaction.
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Boomerang I-Comms Ltd
Customer service communication solution with the ability to dynamically triage customer support requests through an engagement tree, automatically passing each customer service enquiry to the correct department, using either Email, SMS or by connecting a call. Reduce calls received and handling time. ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited
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WR LOGIC LIMITED
The Application Development Teams work in squads to develop next generation cloud-based applications. Specialising in integration with PaaS services, the team develop responsive and feature rich applications that utilise the best technologies the cloud has to offer. Including PowerApps, PowerPlatform supporting the common data platform Dynamics 365
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Verint Systems Inc.
An add-on to Engagement Data Management (EDM – listed separately), the PII Redaction Bot provides redaction of Personally Identifiable Information (PII) from recordings.
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Exponential-e Ltd
Exponential-e's Hosted Cloud Telephony / Unified Communications as a Service provides users with Private Branch Exchange (PBX) functionality from our centralised, resilient voice application servers. Our Hosted UCaaS Service is a Cloud-based Unified Communications Service which is delivered over our business-only, reliable and low latency network.
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4net Technologies Ltd
FourNet offers omni-channel contact centre services from a native cloud contact centre solution, with a world class, expert implementation and support. It combines the AI-powered, collaborative WebEx Contact Centre platform with strategic, expert consultation and flexible levels of service from a Gold Certified Cisco Master Collaboration Partner.
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Millersoft Ltd
Apache Superset is a modern, enterprise-ready business intelligence web application. It is fast, lightweight, intuitive, and loaded with options that make it easy for users of all skill sets to explore and visualize their data, from simple pie charts to highly detailed deck.gl geospatial charts
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Millersoft Ltd
Apache Kafka is a distributed event streaming platform that is capable of ingesting and processing trillions of rows per day. It allows a client to handle many different sources and create event queues for a variety of topics whilst scaling to process any amount of data.
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Computacenter (UK) Ltd
Under an agreement between Amazon Web Services (AWS) and the UK government, Computacenter are able to offer AWS billing services and OGVA agreements to accelerate adoption of cloud computing in the public sector.
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NG Bailey IT Services Limited
Native Teams dialing. Direct Routing for Microsoft Teams works behind the scenes to power reliable calling and an expanded global reach, all while users leverage the familiar Teams interface
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Node4
Teams Calling Recording offers a fully integrated solution within Microsoft Teams to record, store, and manage call audio and video. Designed for compliance, training, and quality monitoring, it ensures secure and accessible recordings, complete with advanced search, playback, and sharing options, transforming communication management across organisations.
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Bytes Software Services
RingCX is RingCentral's AI-powered customer service platform that integrates all communication channels (voice, chat, video) into a single system for agents and customers. It aims for easy use, fast deployment, and improved customer experience through features like chatbots and analytics. bssgc
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Millersoft Ltd
Apache Druid is a column-oriented, open-source, distributed datastore written in Java. It quickly ingests massive quantities of event data, and provides low-latency queries on top of the data. We support cloud and on-prem with Superset for analysis, Kafka for ingestion, and Millersoft Sheetloom SaaS for integration with Excel.
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Arrow Business Communications Limited
A secure cloud based telephony service utilising Mitel PBX software and handsets. Customers can add Contact Centre functionality, Compliant call recording, Call Analytics, Remote workers, mobile and soft clients and collaboration tools. The service is managed, monitored around the clock and customers can manage services via an online portal.
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Virsae UK Ltd
VSM keeps the technology that underpins customer interactions running flawlessly.
We provide our partners and customers with insights via:
Proactive alerting (alarms, events, threshold breaches),Tailorable thresholds, Real-time dashboards, Historic reports, Interactive drill-down troubleshooting.
VSM uses the latest in Artificial Intelligence and Machine Learning to identify and resolve issues quickly.
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4Sight Communications Ltd
An Enterprise-grade, omnichannel customer experience management platform hosted from a private cloud call centre. Voice Contact Centre, Video Contact Centre, Email Contact Centre, SMS Contact Centre with Social Media Integration. Advanced Agent Reporting and detailed Management Reports. Our all-in-one Contact Centre solution improves customer interaction, on their preferred device.
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Softcat Limited
Amazon Chime is a communications service that lets you meet, chat, and place business calls inside and outside your organization, all using a single application. Developers can add audio calling, video calling, and screen sharing capabilities directly to their applications using the Amazon Chime SDK.
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WR LOGIC LIMITED
Azure Data Lake Manager provides a comprehensive-service for creating, managing, utilising datalakes, leveraging Azure Data Lake Storage and Azure Databricks. Designed to handle vast-volumes of data, offering organisations a robust, scalable-platform for advanced-analytics, data-science, and AI implementations. Ensuring secure, compliant, and accessible data-management from ingestion to transforming data into actionable-insights.