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INSIGHT DIRECT (UK) LTD
Transform customer service with a single view of a customer's activity and tools for field service, messaging, bots, voice, social service and AI in workflow. Work faster and more productively across all channels on one platform making customer service frictionless, improving your efficiency and customer satisfaction whilst reducing costs. SFDCI2024GC14
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PRIME DOCUMENT LIMITED
Unifiedpost Group is a global FinTech providing digital and printed transactional communication and document solutions. Hybrid mail is a cost-efficient alternative to in-house print and post. Accessible anywhere at the touch of a button. Our hybrid mail solution supports the transition to e-documents, multichannel document delivery and remote working practices.
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MOZAIC-SERVICES LTD
A Digital Service Management (DSM) enabler, this service is for the purchase of ServiceNow Subscriptions. This service typically works in concert with our ServiceNow Tooling Implementation Service and provides a managed procurement of any ServiceNow modules including: ITSM, ITOM, SPM, SAM, GRC, DevOps, SecOps, HR, App Engine and CSM.
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EQUINE REGISTER LIMITED
Enables members of the public to view a limited (i.e non-personal) portion of canine and feline identification data held on The National Canine and Feline Database. Can also support secure access for authorised users. The animals microchip number is required to view this information. Supports single point of search requirements.
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SOFTCAT PLC
Transform customer service with a single view of a customer's activity, tools for field service, messaging, bots, voice, social service, AI in workflow. Work faster and more productively across all channels on one platform making Sales CRM customer service frictionless, improving your efficiency and customer satisfaction whilst reducing costs. SFDC2024GC14
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BOOMERANG I-COMMS LTD
Boomerang’s Email-to-SMS and Email-to-Voice services enable organizations to send 1-Way or conversational SMS and voice messages from a local email client. With 'Intelligent' messaging, 2-way conversations are automated, and threads are grouped by subject, ensuring easy management and compliance. ISO 27001, Cyber Essentials, and Cyber Essentials Plus accredited.
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CINOS LIMITED
Genesys Cloud CX, a robust cloud omnichannel contact center solution offering a faster more personalised customer experience. With subscription-based licensing, enjoy Opex efficiency and scalability for seasonal demand. Cinos offers design, deployment, integration, migration and support services to ensure successful implementation. Elevate your contact center capabilities today.
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Peoplesafe
Peoplesafe Alert is a simple mass notification software platform. Effectively communicate with your workforce by sending emergency messages via app, SMS, email and desktop. Proactively manage the safety of your workers to warn and inform them of sudden risks and emergencies, increasing operational resilience to daily risks.
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EQUINE REGISTER LIMITED
Enables organisers to manage equine, livestock, dog and cat biosecurity and traceability at their events. The service enables owners, keepers and other users to provide vaccination details at the time of event registration to protect against transmittable disease spread at co-mingling sites. Equine/animal location is provided to trace movements.
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Premier IT Partnership Ltd.
HeART is an e-Portfolio built to manage appraisal, revalidation and education for nurses, midwives and other staff. Benefit from an RCN accredited framework to manage your NMC revalidation and appraisals. Facilitate improvement and deliver high-quality patient care, ensuring staff are fully trained, highly skilled, up-to-date and fit to practice.
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Rapid X
Rapid X is a dedicated Atlassian Silver Solution Partner specializing in Jira Service Management, a robust platform designed for IT and service teams. With Jira Service Management, you can efficiently receive, track, manage, and resolve requests from your team's customers. Choose Rapid X to purchase or renew your JSM licenses.
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EBO.AI (UK) LTD
The solution offers a 24x7 digital front door to clinical women's services, ensuring accessibility, education and inclusivity are at the centre.
Powered by conversational-AI, it offers omni-channel reach for the widest impact in the shortest time and helps join up services at ICB level.
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ABM INTELLIGENCE LIMITED
Altia Covert Operations Solution (ACOS) Intelligence is a fully National Intelligence Model (NIM) compliant system to record intelligence with 3x5x2 evaluation. This includes Intelligence log creation, sanitisation and dissemination, with the ability to create and link entities to ensure data quality. It also includes data visualisation charting and tasking.
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XCESSION LTD
4me is the Complete Service Management platform that enables internal departments, like IT and HR, to work together seamlessly with external service providers. 4me supports ITIL and fully integrates knowledge management, time tracking and project management capabilities. 4me provides full visibility of Service Costs, Service Risks and Customer Satisfaction.
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PYREXIA LTD
Automated Incident and Complaints Management leverages AI to not only streamline complaint processing but also provide actionable insights, allowing for real-time identification of systemic issues. Reducing administrative burden and refocusing staff on patient care. Ensures comprehensive issue resolution, enhances patient and staff satisfaction, and directs quality improvement efforts effectively.
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SOFTCAT PLC
Salesforce Health Cloud uses the power of the cloud, social and mobile technologies to give healthcare professionals the tools they need to collaborate more efficiently, understand patients more deeply, and build 1-to-1 relationships across entire care journeys. SFDCS2024GC14
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KERV EXPERIENCE LIMITED
VoxivoCX is a cloud Contact Centre platform, providing a fully feature voice only contact centre platform optimised for supervisors, agents and customers including browser based agent portal, supervisor tools, performance reporting, wallboards and integrations capability. VoxivoCX comes with a full suite of telecommunication, implementation and support services from Kerv.
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BOOMERANG I-COMMS LTD
Boomerang's Broadcast Bulk Messaging Surveys service provides versatile survey distribution via SMS, voice, and email channels. Our platform enables seamless scheduling of dynamic surveys, adjusting paths based on respondent answers for personalised interactions. Generate comprehensive reports for insightful analysis. Accredited with ISO-27001, Cyber Essentials, and Cyber Essentials Plus
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MAZIK GLOBAL LIMITED
Mazik Global is a Microsoft solution Partner, providing an established Dynamics 365 support service. We provide clients with a proven approach, offering a seamless transition into a personalized, omni-channel support service adhering to strict SLAs.
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ROUTE 101 LIMITED
Experts in cloud systems integration, Route 101 delivers contact centre and customer experience solutions from market-leading technology vendors. Including NICE CXone CCaaS, Zendesk, PolyAI and Omilia conversational AI, Calabrio, Gamma connectivity, Key IVR and Sycurio PCI-DSS compliance and DTMF masking, as well as self-service, conversational chatbots, and much more.
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BOOMERANG I-COMMS LTD
Boomerang’s Email-to-SMS and Email-to-Voice services enable organizations to send 1-Way or conversational SMS and voice messages from a local email client. With 'Intelligent' messaging, 2-way conversations are automated, and threads are grouped by subject, ensuring easy management and compliance. ISO 27001, Cyber Essentials, and Cyber Essentials Plus accredited.
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BRIGHTWIRE TECHNOLOGY SERVICES LIMITED
Brightwire helps organisations plan and deliver business applications based on Microsoft Power Platform - including PowerAutomate, PowerApps, PowerBI and model driven apps. Connected together with Office 365, Dynamics 365, Azure, and hundreds of other apps, we rapidly build end-to-end solutions that make a difference to our clients and their users.
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KERV EXPERIENCE LIMITED
Genesys Cloud delivers a feature-rich omnichannel contact centre solution for customer engagement. The modern intuitive UI provides advanced routing of omnichannel interactions, AI, speech-enabled IVR, Workforce Management, Quality Management, social channels and reporting. The solution delivers a full suite of telecommunication, consultancy, implementation and support services for improved digital experiences.
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FormusPro
FormusPro is a certified Microsoft Partner who specialises in the implementation, configuration and development of software, primarily on the Microsoft Dynamics 365 (D365) platform. In addition, we also offer data migration, system integration, continuous system development, software licensing, consultancy, training, training documentation and support.
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MOSAIQUE LIMITED
Aspyre is a cloud-based, portfolio, programme, project & PMO management software tool with a proven track-record of: increasing the visibility of your portfolio of programmes and projects; ensuring consistent, standardised and real-time reporting; achieving significant financial savings; enabling seamless, collaborative working with external organisations; promoting innovation by capturing ideas.
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MLL TELECOM LTD.
MLL’s contact centre as a service (CCaaS) is based on Liberty Converse CX, an AI powered advanced omnichannel CCaaS solution. Converse CX enables the management and reporting of customer engagements using telephony, email, chat, SMS, and social channels, with multiple ways to connect the contact centre depending on your requirements.
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INFOPAD LTD
InfoPad's Dynamics 365 CRM for SMEs is a cloud-based solution designed to streamline customer relationship management. It offers comprehensive tools for sales, marketing, and service operations, tailored to the unique needs and growth demands of small to medium-sized enterprises, enhancing efficiency and customer engagement.
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ZOHO CORPORATION LIMITED
Zoho Assist is a secure cloud-based remote support and remote access software to deliver customer support experiences. Establish secure, web-based, on-demand connections with remote PCs, laptops, mobile devices, and servers easily.
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BOOMERANG I-COMMS LTD
Boomerang’s RESTful API ensures a secure, functional, high-performance messaging experience. With substantial throughput and redundancy, it meets enterprise needs for instant global messaging. Boomerang's built-in intelligence ensures accurate message matching, empowering developers to create automated conversational workflows seamlessly. ISO 27001, Cyber Essentials, and Cyber Essentials Plus Accredited.
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SPECTRUM GROUPE LIMITED
Spectrum provide consultancy, training, support, hosting, licence management and marketplace apps for all Atlassian products in JIRA, Confluence, JIRA Service Management, Opsgenie, Bitbucket, Trello and Bamboo.