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BCS GLOBAL NETWORKS LIMITED
Deliver a committed and consistent video experience for every user, every time with New Era Technology’s Manage - Cloud service.
With behind the scenes monitoring and performance optimisation,
we ensure the best possible video experience for your users as well as
providing maximum up-time for your video conferencing services.
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VERSEONE GROUP LTD
Easily collaborate through frictionless digital interactions.
Vocoll drives productivity through empowering collaboration between internal teams and external customers, through Live Support/Chat, Knowlege bot. Vocoll customer experience is further enhanced through a native Android or iOS mobile application, enabling true on-the-go interactions via push notifications.
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ARCUS GLOBAL LIMITED
CRM Analytics Is the most effective and accessible way to see and understand data. With AI-powered insights, to find actionable predictions and valuable insights across Salesforce and legacy data. Intelligent data prep, intuitive data exploration, sharing & collaboration with industry-leading governance. Enterprise-grade analytics anyone can use. SFDCA2024GC14
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Intercity Technology Limited
Intercity’s digital engagement platform is a digital-first solution & part of Contact Centre, offering omnichannel customer interaction, personalised marketing, analytics, and CRM integration. It enhances customer relationships, streamlines marketing efforts, and optimises user experiences across web, mobile, and social channels. Ideal for businesses seeking scalable and effective digital engagement solutions.
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NEO TECHNOLOGY LIMITED
Neo Technology's Employee & Contractor Portals offer efficient platforms for managing workforce activities and contractor interactions within housing management. These portals facilitate streamlined communication, task management, and collaboration, enhancing operational efficiency, governance and service delivery in housing management.
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Scarce IT
Flexible and scalable managed service desk, incident management, request fulfilment, enhancements, strategy advice & best practice guidance for your ServiceNow platform. UK core and extended hours available. Committed SLA response and resolution times, service reviews and dedicated account manager support, Draw-down hours based model providing ultimate flexibility and value.
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BRIGHTWIRE TECHNOLOGY SERVICES LIMITED
Brightwire helps organisations plan and deliver Microsoft Dynamics 365 applications - a fully customisable platform that is easy to use and manage, and which enables contact management, and marketing automation through a single interface. Get a 360 degree view of your customer, improve engagement and realise value.
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WR LOGIC LIMITED
WR Logic offers a comprehensive Microsoft Power Automate implementation service, delivering extensive expertise and engagement for the design, implementation, and adoption of Power Automate, an integral component of the MS Power Platform. Our services encompass discovery, strategic planning, configuration, integration, deployment, adept change management, comprehensive training, and steadfast support services.
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BRIGHTWIRE TECHNOLOGY SERVICES LIMITED
Brightwire helps organisations plan and deliver Microsoft Dynamics 365 applications - a fully customisable platform that is easy to use and manage, and which enables contact management, and marketing automation through a single interface. Get a 360 degree view of your customer, improve engagement and realise value.
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EBO.AI (UK) LTD
The e-Correspondence product offers hospitals a seamless and secure method to notify patients when new documents are added to their medical records.
Utilizing AI-driven automation and secure messaging protocols, an SMS containing essential (yet limited) information is sent to the patient, ensuring confidentiality while maintaining ease of access.
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e18 Consulting Ltd
e18 Innovation is a Healthcare specialist provider of RPA/AI software solutions & services. With over 300 live NHS processes and NHS experienced staff, we support automation in clinical and corporate admin functions. Key areas: outpatient, transformation, cancer pathways, diagnostics, coding, data migration & cleansing, EPR readiness, and Corporate Services optimisation.
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Generation Digital
Conversational Search Assistant with the Added Power of LLMs and Generative AI. Deliver better search relevance, more comprehensive and complete answers, and contextually personalized search results by combining the power of Kore.ai's leading conversational search capabilities, Large Language Models (LLMs) and Generative AI (GenAI) technologies.
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ANS GROUP LIMITED
Our Power Platform Solution Implementation Services is a comprhensice service designed to empower organisations by creating custom applications, automating workflows, and analysing data incorporating the right Power Platform technology stack for the business problem identified as a suitable candidate for Low Code.
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EBO.AI (UK) LTD
Accurate demographic data collection is essential for hospitals to provide personalised care, understand their patient population, and allocate resources effectively.
The EBO solution:
- automates the process of updating patient demographic data
- collects essential age, gender, address, contact details
- identifies data inconsistencies or missing data
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Townbase
Building a new website every 3-4-years to keep up with changes in technology? Building new because you don't know anymore how much old and outdated content your website hosts? No need with Townbase. Our technology automatically ensures your content is up to date,packed with the latest innovations&compliant with new regulations
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SABIO LTD
Sabio CONSOLE is a solution developed by SABIO to help companies in their AI&Automation journey. It is based in three pilars: Knowledge Managment, Analytics and AI&Automation.
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4Sight Communications Ltd
A managed communications solution built on a leading public cloud platform. Improving collaboration and business productivity. Unified communications as a service with omnichannel routing. Providing instant messaging and video collaboration to anyone from back office staff to contact centre agents. Real time monitored with engineers providing pro-active fault resolution.
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FORMAT14 CRM LTD
Creatio Sales enables superior Account & Contact Management by providing users with a complete control panel to manage records and key relationship information for customers, constituents, partners, and other stakeholders.
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Freshworks Inc.
Freshservice is a SaaS based IT Service Management product from Freshworks. Affordable, configurable, ITIL4 aligned, IT Service Desk software solution. Featuring an intuitive UI, robust ticketing - Incident, Problem, Change and Release Management, powerful self-serve portal with service catalogue & knowledge management, reporting, integration capabilities, smart automation and GenAI capabilities.
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Six Degrees
8x8 Meetings are included in the Unified Communications services offered through 8x8's X Series user plans. These services facilitate video-based meetings, events, and team collaboration, complete with features such as whiteboarding for enhanced productivity and interaction.
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NICE SYSTEMS UK LIMITED
This platform delivers omni channel recording & quality management that ensures processes and agents’ performance align with business initiatives. The platform can ingest any data from 3rd party solutions data, automate all your quality processes, including front and back-office, delivers greater efficiency, agent performance. Real Time Voice Biometrics/Fraud options.
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Blacklight Software
Blacklight work with Microsoft Dynamics 365 to allow combined authorities to improve customer service and operational efficiency by better managing stakeholder information and organisational processes such as employment, business and education support, grants and inward investment.
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ICS.AI LTD
SMART Phone AI Assistants transform user engagement with personalised, efficient AI-powered phone support. By reducing inbound calls, waiting times and streamlining communication, staff are freed to focus on complex issues. SMART Phone leverages advanced speech recognition and natural language understanding to empower users with self-service, optimising the overall experience.
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LEIDOS INNOVATIONS UK LTD
Leidos' service consists of providing consultancy and expertise in aspects related to policies, processes and standards. We help to establish an organisational structure to support enterprise data management. Leidos provides support to our customers’ data governance programmes enabling the understanding, quality, security, privacy and trust around data among its stakeholders.
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CDW LIMITED
Automate service interactions/operations across your organisation with Hornbill's ESM/ITSM SaaS solution, boosting productivity 80%-90%. Our digital portal/catalog gives users a compelling alternative to costly one-to-one interactions. Pre-built templates and drag-and-drop tools let you create services/automations in minutes. AI-driven tools for agents and a virtual agent boost productivity to new levels.
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PHOENIX SOFTWARE LIMITED
The SMART AI IT Helpdesk Assistant uses AI technology and self-service to improve IT support 24/7 while reducing service delivery costs. Human Parity AI let’s user log tickets, check for updates and order equipment via natural language and chat. No training needed and simplifies self-service support issues.
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ACF Technologies (UK) Limited
ACF offer market-leading event booking solutions which combine the following components: Online event booking solution, event aggregation page, automated reminders, easy-to-use web user interface, various check-in options, digital event tickets, multi-language, webform data & document collection, room booking, surveying, integrations and more.
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Content Guru Ltd (Redwood Technologies)
Content Guru provides an Omni-Channel Cloud Contact Centre solution, known as storm®.
storm® is a multi-channel CCaaS (Contact Centre as a Service) solution for inbound and outbound interactions, providing a range call center-related technologies for any size of organisation. These services can be layered over and integrated with existing technology.
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INTUITY COMMUNICATIONS LIMITED
XCaaS supports Unified Communications services through 8x8’s X Series user plans (X1-X4), offering telephony, voicemail, messaging, group chat, video meetings, call recording, AI-powered analytics, internet fax and more. Each user licence includes a calling plan that provides zone-based unmetered calling to domestic and international destinations.
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TOTAL ENTERPRISE SOLUTIONS LIMITED
Microsoft Gold Partner deployment and license management of Microsoft Dynamics D365 Customer Relationship Management (CRM) capability, helping organisations to engage more effectively with their stakeholders creating targeted and insight driven communications, delivering more productive relationships, and improving oversight and automation of operational processes that deliver service efficiency and effectiveness gains.