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BYTES SOFTWARE SERVICES LIMITED
Phone System in Office 365 gives you PBX capabilities, but without the complicated and expensive equipment. Phone System allows you to replace your existing on-premises PBX system with a set of features delivered from Office 365 that is tightly integrated into your cloud experience. bssgc
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Content Formula
We help organisations get the best value out of their SharePoint intranet with a service that covers requirements gathering, information architecture, UX design, branding, configuration, QA testing, content planning and migration, training, and launch support. Add-on WebParts are also available for enriching the employee experience.
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Amazon Web Services EMEA Sarl, UK Branch
Amazon Connect is a self-service, cloud-based contact-centre service that makes it easy for any business to deliver better customer service at lower cost. The self-service graphical interface in Amazon Connect makes it easy for non-technical users to design contact flows, manage agents, and track performance metrics.
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VOICESCAPE LIMITED
Voicescape’s Caseload Manager and Agreements Manager solutions combine predictive analytics, data science, AI, machine learning and behavioural insights to allow social landlords to engage with residents. Products drive Rent Income Collection, Risk Based Arrears Management, Satisfaction and Feedback gathering, Wellbeing and Compliance. Automating tasks delivers operational efficiencies, optimising customer outcomes.
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FORDWAY SOLUTIONS LIMITED
Fordway offer a comprehensive range of services ensuring best use of Microsoft 365 Enterprise Subscriptions, specifically E3, E5 and F1/F3, aligned to NCSC Blueprint, we can then maintain operational management and security for the environment.
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Kerv Experience Limited
Voxivo is a cloud Unified Communications and Collaboration (UC&C) platform, providing a fully-featured cloud phone system plus an integrated set of voice, video and collaboration tools for the modern workplace. Voxivo comes with a full suite of telecommunication, implementation and support services from Kerv.
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INSIGHT DIRECT (UK) LTD
8x8 CPaaS empowers clients to seamlessly integrate real-time communications such as voice, chat, bots, and video into their current business applications. With low-code options and pre-packaged use-case templates, 8x8 simplifies the process, facilitating easy access and implementation of these API-based integrations.
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ROWDEN TECHNOLOGIES LTD.
Rowden's Fully Provisioned TAK Server Ecosystem delivers top-tier performance across cloud platforms, with Kubernetes-driven scaling and failover, comprehensive support, and extensive add-ons like VoIP and video re-streaming. Designed for complex missions with multiple user demands, it ensures uninterrupted operations with full data security and support. Accredited to OFFICIAL-SENSITIVE.
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CDW LIMITED
Zoom is an all-in-one collaboration platform that makes connecting easier, more immersive, and more dynamic for people and businesses. Our team chat, phone, meetings, omnichannel contact centre, whiteboard, workspace, and AI solutions help hybrid teams collaborate and get more done.
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Business Systems (UK) Ltd
Mobile call recording and SMS recording enables your organisation to record inbound and outbound calls, together with SMS communications. Providing your mobile workforces with all the benefits of office based communications.
Capture every detail with Mobile Voice and SMS Recording with Business Systems Mobile Voice recording solutions.
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ZIVVER
Zivver automates email security, allowing organisations to avoid data leaks and ensure compliant communications. Providing thousands of organisations worldwide with a native email security tool that combines; contextual AI-powered human error prevention, best-in-class AES 256-bit email encryption, recipient verification, email revocation, verified proof of delivery, 5TB file exchange and eSignatures.
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SOFTCAT PLC
An enterprise-level, omnichannel cloud contact centre solution designed to enhance collaboration with agents and elevate customer experiences. It features skills-based routing, supports various digital and voice channels seamlessly, provides customer journey analytics, and incorporates conversational AI for self-service tasks and automated call management.
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Geomant
Geomant's call recording service for Microsoft Teams offers a flexible and cost-effective approach to interaction recording and transcription. Utilising market leading Verint VFC technology, along with our Azure hosting experience, we offer fully managed software as a service (SaaS) and hybrid packages to suit all business requirements.
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TeleWare Plc
Teams Dialler for Salesforce adds inbound and outbound call capability within the Salesforce Lightning interface, allowing users to leverage Microsoft Teams telephony system as their call capability within Salesforce - making them more productive and workflows easier. Automating call actions and logging activity against accounts and opportunities.
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Democracy Counts Limited
Our Elector Centre suite offers a modern electoral management system tailored for UK local authorities, supporting Electoral Registration, Election Management, and Election Day & beyond activities. With on-premise and cloud-hosted SaaS, it's designed to accommodate Elections Act changes, empowering electoral administrators with the tools they need to efficiently manage elections.
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Silver Lining Convergence Limited
Silver Lining Network Management services install and manage networks across the UK from our centralised NOC manned 247/365 by qualified, experienced engineers and project managers.
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Wavenet
True cloud omni-channel contact centre with workforce engagement management, AI enabled self-service for speech and chat-bot. This solution supports specialised Customer Relationship Management Integration capabilities and Robotic Process Automation tools.
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Business Systems (UK) Ltd
Simplify communications compliance and consolidate records for a single pane of glass view of your data. Unify interaction data and unlock value with leading Record Keeping and Call Recording Management solution, Wordwatch. Engineered to streamline highly regulated organisations’ approach to managing, accessing, and extracting value from interaction recordings.
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Focus Group
Focus Group fully scalable Wildix enterprise-class hosted IP telephony service, with CRM systems integration, reporting and call recording, providing a fully managed voice service for organisations looking to leverage the power of cloud-based voice services and remote working without the management overhead.
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Prolinx Ltd
Prolinx Above Official Sensitive Collaborative Working Environment (CWE) is an assured, fully managed service including remote access, MS Office and collaboration tooling. This includes core Microsoft applications such as MS Outlook, Word, Excel, PowerPoint, OneNote, SharePoint/File Storage and a unified communications option.
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SCB Global Ltd
Resilient Number Manager Platform delivers a wealth of call features including routing, queuing, recording, hunt group, multi-level IVR and blacklisting/whitelisting. Great for disaster recovery scenarios, capturing insights and analytics to help continually enhance and perfect inbound calling experience.
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UK IT Networks Limited
Unified Communications service from 8x8's X-Series (1 to 8), increases productivity, delivering a full communications solution, including telephony, voicemail, collaboration via web chat, video, email, IM, conference calls, data sharing, Microsoft Teams integration; call recording, customer analytics. Inclusive Call plans, per user per month (Local National and Mobile)
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ROWDEN TECHNOLOGIES LTD.
Rowden's Managed TAK Server enhances our TAK Server offering with robust cloud hosting on AWS or Azure, featuring advanced security, Docker flexibility, and a PostgreSQL database with recovery options. Includes support for OFFICIAL-SENSITIVE data and additional file and map hosting services, making it suitable for more demanding operations.
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FORDWAY SOLUTIONS LIMITED
Ongoing support, management, optimisation and security of Microsoft Office 365 E3, E5 and F3 subscriptions. Includes 24 x7 support, optional O365 backup and device management (where licensed), user and subscription management
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Six Degrees
An enterprise-level, omnichannel cloud contact centre solution designed to enhance collaboration with agents and elevate customer experiences. It features skills-based routing, supports various digital and voice channels seamlessly, provides customer journey analytics, and incorporates conversational AI for self-service tasks and automated call management.
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CDW LIMITED
E3 (Office applications and Exchange, Teams for Business, IM, voicemail, video dial-in conferencing, SharePoint collaboration and team sites, OneDrive, Yammer, enterprise social networking, Encryption, DLP, Rights Management) plus Phone System call management, PSTN-Conferencing, Business Intelligence, PowerBI-Pro, Delve Analytics, Personal-Org Analytics, Advanced Threat Protection, Advanced Security Management, Customer Lockbox, Advanced eDiscovery.
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Business Systems (UK) Ltd
Calabrio Cloud Contact Centre Workforce Management Solutions from Business Systems is a unified suite - including call recording, quality management, workforce optimisation, multichannel analytics and advanced reporting.
With 30 years' Workforce Optimisation experience, we offer full consultancy, project management, implementation and support services empowering teams to move faster, work smarter.
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Snelling Business Systems Ltd
BSN.cloud is BrightSign’s cloud based Digital Signage Software (SaaS). It includes powerful authoring software to publish digital signage content to an unlimited number of BrightSign devices and also offers real-time player health and control independent of your CMS.
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OpenText Corporation
OpenText Exstream is the market-leading customer communications management (CCM) solution. It enables organisations to create ultra-personalised, compliant communications delivered across a variety of channels.
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Digital Space Cloud Services Limited
Flexible, cost effective cloud based Contact Centre suited to the public sector bringing together an omni-channel experience along with the ability to integrate with other Digital Space solutions such as Automated Answer, Softphone, Wallboard, Webchat and Autodialler.