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Focus Group
Focus Group fully scalable Wildix enterprise-class hosted IP telephony service, with CRM systems integration, reporting and call recording, providing a fully managed voice service for organisations looking to leverage the power of cloud-based voice services and remote working without the management overhead.
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Prolinx Ltd
Prolinx Above Official Sensitive Collaborative Working Environment (CWE) is an assured, fully managed service including remote access, MS Office and collaboration tooling. This includes core Microsoft applications such as MS Outlook, Word, Excel, PowerPoint, OneNote, SharePoint/File Storage and a unified communications option.
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SCB Global Ltd
Resilient Number Manager Platform delivers a wealth of call features including routing, queuing, recording, hunt group, multi-level IVR and blacklisting/whitelisting. Great for disaster recovery scenarios, capturing insights and analytics to help continually enhance and perfect inbound calling experience.
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UK IT Networks Limited
Unified Communications service from 8x8's X-Series (1 to 8), increases productivity, delivering a full communications solution, including telephony, voicemail, collaboration via web chat, video, email, IM, conference calls, data sharing, Microsoft Teams integration; call recording, customer analytics. Inclusive Call plans, per user per month (Local National and Mobile)
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Rowden Technologies Ltd
Rowden's Managed TAK Server enhances our TAK Server offering with robust cloud hosting on AWS or Azure, featuring advanced security, Docker flexibility, and a PostgreSQL database with recovery options. Includes support for OFFICIAL-SENSITIVE data and additional file and map hosting services, making it suitable for more demanding operations.
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Fordway
Ongoing support, management, optimisation and security of Microsoft Office 365 E3, E5 and F3 subscriptions. Includes 24 x7 support, optional O365 backup and device management (where licensed), user and subscription management
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Six Degrees Technology Group Limited
An enterprise-level, omnichannel cloud contact centre solution designed to enhance collaboration with agents and elevate customer experiences. It features skills-based routing, supports various digital and voice channels seamlessly, provides customer journey analytics, and incorporates conversational AI for self-service tasks and automated call management.
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CDW Limited
E3 (Office applications and Exchange, Teams for Business, IM, voicemail, video dial-in conferencing, SharePoint collaboration and team sites, OneDrive, Yammer, enterprise social networking, Encryption, DLP, Rights Management) plus Phone System call management, PSTN-Conferencing, Business Intelligence, PowerBI-Pro, Delve Analytics, Personal-Org Analytics, Advanced Threat Protection, Advanced Security Management, Customer Lockbox, Advanced eDiscovery.
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Snelling Business Systems Ltd
BSN.cloud is BrightSign’s cloud based Digital Signage Software (SaaS). It includes powerful authoring software to publish digital signage content to an unlimited number of BrightSign devices and also offers real-time player health and control independent of your CMS.
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OpenText Corporation
OpenText Exstream is the market-leading customer communications management (CCM) solution. It enables organisations to create ultra-personalised, compliant communications delivered across a variety of channels.
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Digital Space Cloud Services Limited
Flexible, cost effective cloud based Contact Centre suited to the public sector bringing together an omni-channel experience along with the ability to integrate with other Digital Space solutions such as Automated Answer, Softphone, Wallboard, Webchat and Autodialler.
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GCI Network Solutions Ltd
Cisco Webex Suite bundles calling, meetings, messaging, webinars, video messaging, polling, whiteboarding and events into a single platform. It simplifies collaboration with features like noise cancellation, closed captioning, real-time translations, AI features and 24/7 availability, aiming to boost productivity and improve the hybrid work experience.
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Wavenet Ltd
Our RingEX secure solution enables customers to set up and unify business calls, SMS, fax, and more in a single app with powerful AI tools accessible across devices. It has powerful real-time analytics for better decision-making and 300+ pre-built integrations to easily automate workflows and tasks. multi-level IVR and more.
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MMG Mobile Marketing Group
MMG offers messaging alert-services via Multi- Channel communication including: SMS, RCS, Whatapp, Apple Business Chat, Email, Voice. Alongside a Multi-Channel Campaign Manager. Renowned for security, we hold UKAS Accredited ISO-27001, ISO9001, Cyber Essentials, Cyber Essentials Plus, and Secure Digital Transactions Kitemark accreditations. MMG delivers unparalleled SMS messaging volume and reliability.
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EBO
A digital patient communications platform which uses conversational AI (chatbot), integration, workflow & BI components to automate patient- facing processes- increasing capacity and reducing costs.
Used for FAQs, Elective Recovery, Waiting List Validation, Reminders, Digital Letters, PIFU, Appointments, Self-Referral & Assessment, Consent to Treatment, PROMS/PREMS, etc. Enhances your patient portal.
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MMG Mobile Marketing Group
MMG's SMS services for the NHS offer secure, efficient communication. High deliverability ensures prompt messages to patients and staff. Personalized messaging boosts engagement and attendance rates. Analytics optimize strategies, while automation streamlines scheduling. Two-way communication handles queries. Integration ensures system cohesion, and security protects patient data.
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dsi Billing Services
Docstore is our cloud-based digital document archive and retrieval system. Your digital documents can be uploaded into the system for secure viewing by your customers and your customer services team, via a web browser. Documents can also be indexed and bulk-uploaded into your local DMS.
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Charterhouse Voice & Data
An enterprise-level, omnichannel cloud contact centre solution designed to enhance collaboration with agents and elevate customer experiences. It features skills-based routing, supports various digital and voice channels seamlessly, provides customer journey analytics, and incorporates conversational AI for self-service tasks and automated call management.
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Virgin Media Business
Cisco Webex is a video conferencing and collaboration platform, while Webex Contact Center is a customer service solution offering omnichannel support through voice, chat, email, and social media channels, both designed to enhance communication and productivity within organisations.
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EBO
An EBO AI-powered Virtual Assistant for signposting, offering end user support and self-management. This will be another way to engage with service users that are not in crisis to support them with quick and easy way to access mental health support, 24 x 7.
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Pure IP
Fully managed enterprise voice service delivered 'as a service' for integration with various 3rd-party Call and Contact Centre applications to provide a seamless and consolidated telephony service for the entire business. Secure, resilient, reliable SIP service. Contact Centre applications can be also be recommended or supplied.
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CDW Limited
Cloud Enterprise Mobility + Security. Licensing suite includes Azure Active Directory Premium P2, Windows Server CAL, Microsoft Intune, Azure Information Protection Premium P2, Microsoft Advanced Threat Analytics and Microsoft Cloud App Security
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Ve3 Global Ltd
VE3 provides BAU support for Oracle Cloud, facilitating the Programme-BAU transition and assisting end-users and the Business/Operations team with Oracle Cloud Functional and Technical incidents. We oversee BAU Service desk, including incident triaging, and manage entire Incident to Deployment lifecycle. Collaborating closely with Business ensures robust enablement throughout the process.
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Glemnet Ltd
A telephony calling plan for Microsoft teams and enabling incoming and outgoing calls via users Microsoft teams tenancy.
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INTUITY COMMUNICATIONS LIMITED
8x8 Meetings are integral to the Unified Communications services provided through 8x8's X Series user plans. These services support video-based meetings, events, and team collaboration, featuring functionalities like whiteboarding for enhanced interaction and productivity.
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GOTO TECHNOLOGIES UK LIMITED
GoToMeeting enables users to schedule, convene and moderate meetings using the GoToMeeting web site, mobile application, or executable customer software.
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Wavenet
Teamslink is a MS teams direct routing platform that is owned and developed by Wavenet that allows a versatile solution for many additional features inclusively of configuration, reporting and call recording along with ability to integrate with many third party solutions.
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MMG Mobile Marketing Group
MMG offers messaging alert-services via Multi- Channel communication including: SMS, RCS, Whatapp, Apple Business Chat, Email, Voice. Alongside a Multi-Channel Campaign Manager. Renowned for security, we hold UKAS Accredited ISO-27001, ISO9001, Cyber Essentials, Cyber Essentials Plus, and Secure Digital Transactions Kitemark accreditations. MMG delivers unparalleled SMS messaging volume and reliability.
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NG Bailey IT Services Limited
NG Bailey offers Unified and Contact Centre Communications with SIP services.
Our Services are delivered with varying hosting options including Private, Public and Hybrid Cloud.
Working with world leading providers such as, Gamma, Ring Central and Mitel.
Our Services can be integrated with Microsoft, Amazon or Google Platforms
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AES Group
This service implements a variety of open-source components, web services and in-house developed components to transform organisational applications/systems from standalone data silos to integrated applications/systems enabling more efficient communications within an organisation thereby increasing value these applications/systems provide.