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NEO TECHNOLOGY LIMITED
Neo Technology's Supplier Management Solution offers features such as work order management, real-time updates, communication tools, scheduling system, document management, and performance analytics to streamline operations, optimise costs, improve communication, and enable data-driven decision making.
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Insight
Revenue Cloud helps you take control of revenue growth, across every channel. As part of Salesforce Customer 360, Revenue Cloud unifies data across the entire revenue lifecycle. Connect all your revenue processes, on a single platform. Launch new revenue streams. Optimize revenue efficiency. And ultimately, transform the B2B buying journey.
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SUPPECO LIMITED
Supplier Relationship Management Cloud Software. Supplier Contract Management Cloud Software. Suppeco leverages the potential in relationships to solve key challenges facing the customer-supplier ecosystem
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OSTRATTO LTD
Zoho CRM is an online customer relationship management software that manages your sales, marketing and support in one platform.
As a SaaS based CRM solution it helps to improve lead conversion and revenue as well as customer retention.
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Civica UK Limited
A highly configurable and scalable SaaS solution deployed securely upon Amazon Web Services (AWS) which allows the recording and management of data for multiple purposes, especially for regulated and appeals processes. The system supports complex workflows and the production of branded documentation from templates, in both electronic and printed form
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Computacenter (UK) Ltd
IBM Watson Discovery makes it possible to identify patterns, trends and actionable insights that drive better decision-making. Securely unify structured and unstructured data with pre-enriched content, and use a simplified query language to eliminate the need for manual filtering of results.
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Pegasystems Limited
Pega is a low-code platform for AI-powered decisioning and workflow automation. We enable organisations to get work done using apps that are secure, scalable, governed, and maintainable. We offer solutions for business process management, digital process automation, and customer/citizen engagement. Licence Application Processing is a central use case of Pega.
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Elected Technologies
CaseworkerGov provides a simple, easy to use platform for organisations to automate and improve workflows. Whether you're looking to handle elected member casework, complaint or public enquiries, CaseworkerGov is a system built to manage all your processes; complaints to compliments, from SARs to FOIs
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Th3rd Curve Ltd
Collaborative web platform for document management, real-time collaboration, and data storage. Facilitates internal and external team collaboration on various devices. Ideal for intranet creation, business processes, and project management. Offers both out-of-the-box and tailored solutions for diverse business needs. Can implement enhanced security features to ensure data protection and compliance.
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KONSOLUTE
Transform your document and records management with our Microsoft SharePoint EDRMS Services. Tailored to enhance productivity and collaboration, our solution integrates seamlessly with existing systems, providing secure, scalable, and customisable document management capabilities to meet your organisational needs
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Sunrise Software Limited
Sunrise IT Service Management (ITSM) Healthcare is an adaptable and comprehensive Service Management and Service Desk solution configured around ITIL best practice, offering Enterprise Service Management (ESM) across your business. A single platform enables companies to take full control of IT operations and offer exceptional customer service (ITSM/ ESM/ ITIL).
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WPC Software Ltd
Core-Vet is a web-based system designed to manage the entire vetting process, from notification that vetting is required; to the receipt of an application; to the checking process; through to the post-clearance after-care. Core-Vet provides an efficient and streamlined approach, ensuring that vital vetting data is available and managed appropriately.
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Fivium Limited
IR Case Manager for Public Services is specifically designed for public bodies with low volume or simple case management needs. Process Freedom of Information requests, Subject Access Request, Complaints, Enquiries & Compliments in one simple and ease to use system.
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Digital Space Cloud Services Limited
X-Series provides UCaaS, CCaaS and CPaaS services from VOIP telephony (X1), through text, voice and video media support up-to full contact centre (X8). 8x8’s omnichannel contact centre includes speech analytics, AI, skills-based routing, Intelligent IVR, predictive campaign dialler, dashboards, customisable wallboards, quality management and media recording with open API integration.
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AIRE INNOVATE LIMITED
AireFrameHR provides a fully digital solution for HR including the core staff record as well as dynamic HR processes such as appraisal management or performance management. It provides staff centric longitudinal legal record for the staff member & supports proactive HR processes, appraisals and formal or informal reviews
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XMA Limited
Transform customer service with a single view of a customer's activity and tools for field service, messaging, bots, voice, social service and AI in workflow. Work faster and more productively across all channels on one platform making customer service frictionless, improving your efficiency and customer satisfaction whilst reducing costs. SFDCX2024GC14
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TRANSUNION INTERNATIONAL UK LIMITED
TransUnion uses CRA data to create consumer affordability solutions and insight. These solutions identify why a customer may have entered into arrears, possible financial vulnerability and whether a current or proposed repayment term is affordable for them.
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Charterhouse Voice & Data
Charterhouse's Fusion Horizon is a hosted UCaaS Platform providing features such as; voice/video conferencing, IM, presence, desktop and file sharing, integration with CRMs and IP telephony (VoIP). Operated through handsets, mobile or desktop apps. Web/App interfaces allow realtime access and changes to the many features available on a user basis.
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ARETEANS TECHNOLOGY SOLUTIONS UK LTD
Streamlined tool to schedule, manage, monitor, and evaluate your client appointment. Manual calendaring, rostering and scheduling appointments. Areteans Meet is an integrated Pega application that enables your organisation to manage hassle-free business transactions. It is useful across multiple service industries where client meetings become vital in running business operations successfully.
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Arcus Global Limited
Arcus Selective Licensing is a flexible and intuitive cloud-based solution helping housing licensing teams manage the full lifecycle of a licence including application, inspection, enforcement, and renewals. With the capability for online applications and public registers to be supported. The included mobile app supports full access and offline remote working.
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Softcat Limited
Extending Salesforce services is easy with a host of powerful add-ons. Pre-integrated, adding extra functionality and services is fast and easy. The add-ons listed give you the extra capability, tools and capacity you need to configure your Salesforce service the way you want. SFDCS2024GC14
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Kick ICT
Your customers are at the heart of your business and your relationship with them is key to your success. With Dynamics 365 Customer Service you can focus on building these relationships, improve your service and drive satisfaction.
Our service includes developing, consulting, migrating, deploying and supporting Dynamics 365 Customer Service
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Arcus Global Limited
The Arcus Local Government CRM builds on the industry leading Salesforce Service Cloud to deliver a comprehensive set of CRM features and functionality tailored to the specific needs of UK local government. This includes enhanced views of citizens and addresses, service catalogue, and integration to the Arcus Digital Service Hub.
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Plentific
The Plentific Resident Portal (formerly Active Housing portal) is a social housing focused self-service customer portal brimming with features and integration options, designed to help residents manage vital aspects of their tenancy. Built on one of the world’s most powerful CMS, Resident Portal offers landlords a secure and flexible solution.
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TechLabs London
iProperty Cloud is a complete Housing platform including HMS and Portals for Local Authorities and Housing Associations built on Microsoft Dynamics 365 CRM, Power Platform and Azure cloud. Our expert team includes Microsoft Most Valuable Professional (MVP) provide consultancy services for housing providers implementing Dynamics 365 CE (Customer Engagement)
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Brightwire
Brightwire helps organisations plan and deliver ClickDimensions based on Microsoft Dynamics365 - a fully customisable platform that is easy to use and manage, and which enables marketing automation through a single interface. ClickDimensions includes email marketing, campaign automation, surveys, web forms and insights on data to improve engagement with clients.
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Orlo
Orlo, the leading UK social media management platform tailored for public sectors, is trusted by over 400 organisations, including 80% of UK constabularies, 30% of local councils, and numerous housing associations. Leveraging Orlo's AI technology, they enhance community connections through digital channels, elevating engagement, measuring trust, and managing reputation effectively.
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Civica UK Limited
A highly configurable and scalable SaaS solution deployed securely upon Amazon Web Services (AWS) which supports complaints management (recording, customer complaints handling and complaints tracking with integrated workflow) and other feedback to deliver statutory and regulatory requirements across local government, central government, the NHS and private sectors.
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Zendesk Inc
Zendesk is a beautifully simple customer service platform. It's designed for companies that want to create customer relationships that are more meaningful, personal and productive. We start by helping companies to provide great support and then mature with self-service and proactive engagement.
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Abavus.co.uk
Our Website Content Management System (CMS) offers a full corporate website replacement for local authorities based on GDS standards. This solution is no-code, enabling staff to build, configure, and update the CMS. Includes standard SEO features.