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Digital Space Cloud Services Limited
X-Series provides UCaaS, CCaaS and CPaaS services from VOIP telephony (X1), through text, voice and video media support up-to full contact centre (X8). 8x8’s omnichannel contact centre includes speech analytics, AI, skills-based routing, Intelligent IVR, predictive campaign dialler, dashboards, customisable wallboards, quality management and media recording with open API integration.
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AIRE INNOVATE LIMITED
AireFrameHR provides a fully digital solution for HR including the core staff record as well as dynamic HR processes such as appraisal management or performance management. It provides staff centric longitudinal legal record for the staff member & supports proactive HR processes, appraisals and formal or informal reviews
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XMA LIMITED
Transform customer service with a single view of a customer's activity and tools for field service, messaging, bots, voice, social service and AI in workflow. Work faster and more productively across all channels on one platform making customer service frictionless, improving your efficiency and customer satisfaction whilst reducing costs. SFDCX2024GC14
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Charterhouse Voice & Data
Charterhouse's Fusion Horizon is a hosted UCaaS Platform providing features such as; voice/video conferencing, IM, presence, desktop and file sharing, integration with CRMs and IP telephony (VoIP). Operated through handsets, mobile or desktop apps. Web/App interfaces allow realtime access and changes to the many features available on a user basis.
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ARETEANS TECHNOLOGY SOLUTIONS UK LTD
Streamlined tool to schedule, manage, monitor, and evaluate your client appointment. Manual calendaring, rostering and scheduling appointments. Areteans Meet is an integrated Pega application that enables your organisation to manage hassle-free business transactions. It is useful across multiple service industries where client meetings become vital in running business operations successfully.
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ARCUS GLOBAL LIMITED
Arcus Selective Licensing is a flexible and intuitive cloud-based solution helping housing licensing teams manage the full lifecycle of a licence including application, inspection, enforcement, and renewals. With the capability for online applications and public registers to be supported. The included mobile app supports full access and offline remote working.
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SOFTCAT PLC
Extending Salesforce services is easy with a host of powerful add-ons. Pre-integrated, adding extra functionality and services is fast and easy. The add-ons listed give you the extra capability, tools and capacity you need to configure your Salesforce service the way you want. SFDCS2024GC14
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Kick ICT
Your customers are at the heart of your business and your relationship with them is key to your success. With Dynamics 365 Customer Service you can focus on building these relationships, improve your service and drive satisfaction.
Our service includes developing, consulting, migrating, deploying and supporting Dynamics 365 Customer Service
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ARCUS GLOBAL LIMITED
The Arcus Local Government CRM builds on the industry leading Salesforce Service Cloud to deliver a comprehensive set of CRM features and functionality tailored to the specific needs of UK local government. This includes enhanced views of citizens and addresses, service catalogue, and integration to the Arcus Digital Service Hub.
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Plentific
The Plentific Resident Portal (formerly Active Housing portal) is a social housing focused self-service customer portal brimming with features and integration options, designed to help residents manage vital aspects of their tenancy. Built on one of the world’s most powerful CMS, Resident Portal offers landlords a secure and flexible solution.
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TECHLABS LONDON LTD
iProperty Cloud is a complete Housing platform including HMS and Portals for Local Authorities and Housing Associations built on Microsoft Dynamics 365 CRM, Power Platform and Azure cloud. Our expert team includes Microsoft Most Valuable Professional (MVP) provide consultancy services for housing providers implementing Dynamics 365 CE (Customer Engagement)
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BRIGHTWIRE TECHNOLOGY SERVICES LIMITED
Brightwire helps organisations plan and deliver ClickDimensions based on Microsoft Dynamics365 - a fully customisable platform that is easy to use and manage, and which enables marketing automation through a single interface. ClickDimensions includes email marketing, campaign automation, surveys, web forms and insights on data to improve engagement with clients.
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Orlo
Orlo, the leading UK social media management platform tailored for public sectors, is trusted by over 400 organisations, including 80% of UK constabularies, 30% of local councils, and numerous housing associations. Leveraging Orlo's AI technology, they enhance community connections through digital channels, elevating engagement, measuring trust, and managing reputation effectively.
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CIVICA UK LIMITED
A highly configurable and scalable SaaS solution deployed securely upon Amazon Web Services (AWS) which supports complaints management (recording, customer complaints handling and complaints tracking with integrated workflow) and other feedback to deliver statutory and regulatory requirements across local government, central government, the NHS and private sectors.
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Zendesk Inc
Zendesk is a beautifully simple customer service platform. It's designed for companies that want to create customer relationships that are more meaningful, personal and productive. We start by helping companies to provide great support and then mature with self-service and proactive engagement.
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Abavus.co.uk
Our Website Content Management System (CMS) offers a full corporate website replacement for local authorities based on GDS standards. This solution is no-code, enabling staff to build, configure, and update the CMS. Includes standard SEO features.
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PRESS OFFICE SOLUTIONS LIMITED
COLIN® is an AI-infused secure online collaboration tool specifically designed for use by UK Government Press Offices. It benefits press officers by providing accurate up to date information to external requests from media outlets; an audit trail of conversations with journalists; and increases efficiency amongst the Media team.
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NEO TECHNOLOGY LIMITED
Neo Technology's solution empowers organisations to effectively manage damp and mould issues. Features include customer reporting, clear repair timelines, automated texts, and vulnerability capture, ensuring compliance, customer satisfaction, operational efficiency, and data-driven decision-making.
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Farthest Gate Limited
The Liberator Commercial licensing solution is a market leading module forming part of the Liberator suite of products. Liberator Commercial licensing can be used independently of other Liberator products. It is very easy to set up, configure and use and offers clients and their customers great efficiencies.
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NEO TECHNOLOGY LIMITED
Neo Technology's Open APIs empower contractors with seamless access and integration capabilities. Contractors can initiate repairs, access data, and upload documentation securely. Features include comprehensive API documentation, authentication, scalability, and developer support. This fosters enhanced contractor engagement, improves operational efficiency, encourages innovation, and cultivates ecosystem partnerships.
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NEO TECHNOLOGY LIMITED
Propsys360 streamlines every stage of the repairs lifecycle, from logging faults and triaging priorities to scheduling operatives, tracking progress and analysing data, ensuring faster first-time fixes, reduced downtime and happier residents. Automated workflows, mobile apps and intuitive dashboards unite teams, optimise parts usage, drive compliance and protect long-term asset value.
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SOFTCAT PLC
Supporting government’s drive for intelligent revenue generation and comprehensive stakeholder management, Salesforce’s citizen 360 allows tracking of relationships, activities and tasks and easy process automation. From stakeholder to grant and opportunity management, empower your teams to collaborate and succeed, boosting productivity with trusted AI, whilst comprehensive reporting provides transparency. SFDCS2024GC14
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SOFTCAT PLC
For users requiring combined capabilities of both Salesforce Service and Sales Clouds, provides class-leading Automation and Service Management in a single license. Sales allows you to track relationships, manage activities and opportunities. Service provides for management of Cases, Complaints, Contact Centres or Back Office teams and processes. SFDCS2024GC14
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VE3 GLOBAL LTD
Provides statistics that help people understand how they spend their time at work. Users discover trends for the most important aspects of their day including meetings, email, focus time, after hours. They can use this information to assess how to most effectively rebalance their schedule, and be more productive.
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European Electronique
Microsoft Office365 provides organisations of any size a comprehensive collaboration and productivity platform delivered as a SaaS solution. EE is a Microsoft Gold Cloud and Productivity Partner and can provide full Office365 licencing options. Includes monthly Office365 billing with flexibility to change your Office365 licence requirements on a monthly basis
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ARCUS GLOBAL LIMITED
Arcus Private Sector Housing, built on the Salesforce platform, supports Grants, Loans, Complaints, Inspections, and Enforcements including financial management and schedules of works. Locally configurable to add other types of assistance. Complaints and Enforcements include configurable process flows, fully mobile HHSRS risk assessment, and notices or prosecution.
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Zipporah Ltd
Zipporah's Impact Plus brings functionality from Room, Sport, Environment, Registrars, Hotdesk and Appointment systems and adds our Course & Events solution. With hundreds of bookings making up your corporate interactions each year you need a single solution bringing together everything whether a course/meeting/pitch/appointment booking in one solution. Includes full APIs
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LEXISNEXIS RISK SOLUTIONS UK LIMITED
LexisNexis® Bankers Almanac Validate facilitates accurate setup, routing and processing of domestic and cross-border payments to achieve seamless and straight-through-processing. It prevents operational delays and failed payment charges. The ISO20022 aligned bank information makes enriched payment instructions error-free. Safe Payment Verification supports UK (outbound CoP) and cross-border payee confirmation.
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ARCUS GLOBAL LIMITED
Arcus Taxi Licensing is a flexible and intuitive cloud-based solution helping licensing teams manage the full lifecycle of a licence including application, inspection, enforcement, and renewal. Online licensing public register with online application and renewal support. The included mobile app supports full access and offline remote working.
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QUORUM NETWORK RESOURCES LTD.
Quorum provides a fully-managed service for Master Data Management (MDM) using Semarchy xDM, hosted and managed by Quorum in the Azure Cloud. With our azure-based xDM solution, data from various sources can be centralised and managed, providing a single source of truth under customer control, supported by Quorum.