-
BOOMERANG I-COMMS LTD
Multi-channel bulk broadcasts, 2-way conversational SMS, Email and voice messaging, and appointment management for councils. All responses can be delivered to email. Current councils, such as Brent, use our software to remind and notify residents on local changes and manage appointments. ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited
-
ICS.AI LTD
Introducing the SMART: AI Omnichannel Contact Centre solution, a unified platform that integrates SMART: AI-driven services including Website, Live Chat, Phone, and Email. This comprehensive solution leverages pre-trained human parity AI language models to enhance user self-service, significantly reduces agent demand across all communication channels and delivers ROI <6 months.
-
SmartSurvey Limited
Our Customer Experience Platform empowers organisations to elevate their customer service by providing sophisticated tools for feedback collection, deep analytics, and actionable insights. Designed to enhance interactions and satisfaction, it seamlessly integrates data across various touchpoints, offering a holistic view of the customer journey and enabling strategic improvements.
-
BRIGHT CONSULTING SERVICES LIMITED
ServiceNow helps digitize and unify organizations so that they can find smarter, faster, better ways to make work flow. Bright Consulting is Elite ServiceNow Sales, Service and Technology partner, providing solutions across the full suite of ServiceNow products. The certified team advise on all ServiceNow platform needs.
-
BOOMERANG I-COMMS LTD
An intelligent platform to automate appointment management using our patented threading technology for 2-way messaging. We make it easy to manage appointments and integrate with your booking system / schedule. SMS, EMAIL AND IVR used to set, remind and cancel appointments. ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited
-
Wordskii Labs
On-Demand video interpreting system at the point of need.
Wordskii-on-Wheels is Word360's dedicated device that enables hands free access to an interpreter via on-demand video interpreting technology in any language 24 hours a day.
-
BOOMERANG I-COMMS LTD
Boomcast delivers Broadcast conversational messaging, 2-way SMS, voice, and email bulk communications. Our multi-channel messaging can automatically match responses and deliver them to your email. Schedule automated messaging campaigns across individuals or dynamic groups and create inbound SMS, email, and voice campaigns. ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited
-
BOOMERANG I-COMMS LTD
Multi-channel bulk broadcasts, 2-way conversational SMS, Email and voice messaging, and appointment management for councils. All responses can be delivered to email. Current councils, such as Brent, use our software to remind and notify residents on local changes and manage appointments. ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited
-
Snap Surveys Ltd
Experience Measurement Platform software providing professional data collection and reporting for surveys, assessments and audits. Optimise engagement and transform data into knowledge.
System is accessed entirely online through a browser, with downloadable desktop app for power users and mobile app for offline interviewing. Multi-language capability for online, mobile and paper.
-
Snap Surveys Ltd
Experience Measurement Platform software providing professional data collection and reporting for surveys, assessments and audits. Optimise engagement and transform data into knowledge.
System is accessed entirely online through a browser, with downloadable desktop app for power users and mobile app for offline interviewing. Multi-language capability for online, mobile and paper.
-
Townbase
Townbase HobbyGuide is designed for towns, cities, select media, and organisations promoting hobbies and interests. Build a comprehensive hobby guide within days and crowsource with local enterprises, NGO's and hobby organizers. The best solution for all age groups and ideal to support families and elderly
-
BAYTREE SOLUTIONS LTD
Helping organisations achieve a single source of data through integration, removing the need to maintain multiple data sets. Providing reporting solutions to support corporate KPI's, Ombudsman and Regulatory outcomes including the Consumer Standards and Awaabs Law.
Helping organisations to better understand their properties, tenants and accounts to support proactive services
-
BOOMERANG I-COMMS LTD
Customer service SMS solution with the ability to dynamically triage customer support requests through an engagement tree, automatically passing each customer service enquiry to the correct department, using either Email, SMS or by connecting a call. Reduce calls received and handling time. ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited
-
Node4 Ltd
VictimAssist, leveraging Microsoft Dynamics 365, provides an integrated platform for police forces to offer exceptional support to crime victims. It enables efficient case management and communication, ensuring timely, cost-effective, and consistent care while maintaining stakeholder connectivity, ultimately enhancing the care and guidance provided to victims.
-
BRITISH TELECOMMUNICATIONS PUBLIC LIMITED COMPANY
BT Genesys Cloud Contact Centre is an all-in-one cloud-based contact centre software built to improve the user experience. It’s a suite of cloud services for enterprise-grade communications, collaboration, and contact centre management. It’s scalable, quick, and easy to set up. It is an evergreen platform with rapid innovation.
-
EBO.AI (UK) LTD
The Patient Surveys product enables healthcare providers to upload a list of patients into the EBO Platform, broadcast out to patients (via SMS, Email, WhatsApp), using automated chat to gather essential patient information.
EBO’s platform ensures that the survey questions are contextually relevant and easily comprehensible to patients.
-
Mortar
Hoop'd is a modular, cloud-based software framework delivering tailored user-led design solutions for services. Our modules support service user engagement, triage, accreditation and eligibility and provide intelligence to officers in the management of users, data and the improvement of service outcomes.
-
BOOMERANG I-COMMS LTD
Allow end users to initiate engagement with conversational messaging. Create inbound SMS, email, and voice campaigns.2-way SMS, voice, and email bulk communications. Our multi-channel messaging can automatically match responses and deliver them to your email. ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited
-
Townbase
Townbase EventGuide is designed for towns and cities looking to offer a comprehensive event guide - embedded to current digital properties or as a stand-alone service/app. Create a summary of whats on and use our tagging solution to create categories like theater/cinema listings. Ready integrations to ticketing platforms exist.
-
HODFORDS SOLUTIONS LIMITED
Vanberra is a comprehensive CRM solution & reviews management system
designed by Hodfords. This platform empowers businesses to
efficiently handle their Customer Data and their online reputation. Utilising the latest in AI and customisation Vanberra is perfect for everyone.
-
NEO TECHNOLOGY LIMITED
Neo Technology's Case Management Solutions cater to various scenarios like investigations, service requests, and incident handling. Our experts assess each scenario individually, leveraging common design approaches to tackle specific issues effectively. We offer flexible implementation packages, ranging from proof of concept (PoC) to large-scale deployments.
-
COSTRATIFY LIMITED
The CoPerceptuo SaaS Technology Value Assessment platform collaboratively gathers information to gain real insight into IT services, supporting IT leaders to make and assure decisions. It uses a broad data-repository, surveys, questionnaires, and pre-built insights to enable a data-driven approach to business-cases, digital-transformation strategies and project planning creation processes.
-
BONDAP LTD
CENTURIES is a cloud based bereavement services management solution that facilitates funerals, crematoria and cemeteries, including book of Remembrance, bookings (online, by telephone, letter or email), funeral director portal, finance, donation register, memorial management, memorial safety inspections and maps and plans, saving you time, money and reducing risk.
-
EEQU LTD
Eequ is the leading event booking solution to manage activities for the Holiday Activities and Food (HAF) programme as well as SEND Short Breaks and Family Hubs. The centralised platform helps local councils to engage hard-to-reach families, fund more local providers and makes DfE reports simple.
-
GRANICUS-FIRMSTEP LIMITED
EngagementHQ is the world's leading public consultation platform, where school districts, colleges, universities, and charter schools help students excel and reach their full potential through two-way communication. EngagementHQ lets you listen to stakeholder feedback, provide information and updates on important school policies, and include students/parents in their education decisions.
-
Panacea Applications Limited
Language service booking management. Simple, automated options include: single/multiple-language translation, one-off/series bookings (online, face-to-face, telephone interpreting). Languages, braille, BSL. DBS qualification checks. In-house, freelance or agency suppliers. Instant pricing, RFQs, attendance confirmation, timesheets, expenses supplier invoicing and client charging. Reminders. Approvals. Interface options with finance system. Client and supplier portals.
-
CIRCLE INTERACTIVE LTD
Circle Interactive are acknowledged experts in Drupal. We enable organizations to deploy cloud based Drupal systems through expert consultancy, and support, providing high-quality, secure systems that meet your specific requirements. We offer feature development, secure hosting / maintenance, security testing and data migration services.
-
KICK ICT GROUP LIMITED
Make the sales journey as smooth as possible. Manage your sales leads and opportunities more efficiently with access to new levels of insight on customer behaviour. Super charge customer acquisition and empower your business development team like never before, combining Office 365, Outlook and LinkedIn to build customer engagement.
-
DIGITAL INTERACTIVE LIMITED
Infreemation Blue Badge is a case management system for receiving, vetting, approving (and rejecting) Blue Badges
-
APPLIED NETWORK SOLUTIONS LIMITED
247lib.com is a complete web library asset and online resource management system. 247lib.com allows you to implement dynamic content websites, discovery portals, enquiry management, social media management, acquisitions management, mobile library and public library management systems. All applications are backed by full training, migration, implementation and support services.