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GCI NETWORK SOLUTIONS LIMITED
Cisco Webex Suite bundles calling, meetings, messaging, webinars, video messaging, polling, whiteboarding and events into a single platform. It simplifies collaboration with features like noise cancellation, closed captioning, real-time translations, AI features and 24/7 availability, aiming to boost productivity and improve the hybrid work experience.
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Wavenet Ltd
Our RingEX secure solution enables customers to set up and unify business calls, SMS, fax, and more in a single app with powerful AI tools accessible across devices. It has powerful real-time analytics for better decision-making and 300+ pre-built integrations to easily automate workflows and tasks. multi-level IVR and more.
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MMG Mobile Marketing Group
MMG offers messaging alert-services via Multi- Channel communication including: SMS, RCS, Whatapp, Apple Business Chat, Email, Voice. Alongside a Multi-Channel Campaign Manager. Renowned for security, we hold UKAS Accredited ISO-27001, ISO9001, Cyber Essentials, Cyber Essentials Plus, and Secure Digital Transactions Kitemark accreditations. MMG delivers unparalleled SMS messaging volume and reliability.
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EBO.AI (UK) LTD
A digital patient communications platform which uses conversational AI (chatbot), integration, workflow & BI components to automate patient- facing processes- increasing capacity and reducing costs.
Used for FAQs, Elective Recovery, Waiting List Validation, Reminders, Digital Letters, PIFU, Appointments, Self-Referral & Assessment, Consent to Treatment, PROMS/PREMS, etc. Enhances your patient portal.
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MMG Mobile Marketing Group
MMG's SMS services for the NHS offer secure, efficient communication. High deliverability ensures prompt messages to patients and staff. Personalized messaging boosts engagement and attendance rates. Analytics optimize strategies, while automation streamlines scheduling. Two-way communication handles queries. Integration ensures system cohesion, and security protects patient data.
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dsi Billing Services
Docstore is our cloud-based digital document archive and retrieval system. Your digital documents can be uploaded into the system for secure viewing by your customers and your customer services team, via a web browser. Documents can also be indexed and bulk-uploaded into your local DMS.
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Charterhouse Voice & Data
An enterprise-level, omnichannel cloud contact centre solution designed to enhance collaboration with agents and elevate customer experiences. It features skills-based routing, supports various digital and voice channels seamlessly, provides customer journey analytics, and incorporates conversational AI for self-service tasks and automated call management.
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Virgin Media Business
Cisco Webex is a video conferencing and collaboration platform, while Webex Contact Center is a customer service solution offering omnichannel support through voice, chat, email, and social media channels, both designed to enhance communication and productivity within organisations.
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EBO.AI (UK) LTD
An EBO AI-powered Virtual Assistant for signposting, offering end user support and self-management. This will be another way to engage with service users that are not in crisis to support them with quick and easy way to access mental health support, 24 x 7.
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Pure IP
Fully managed enterprise voice service delivered 'as a service' for integration with various 3rd-party Call and Contact Centre applications to provide a seamless and consolidated telephony service for the entire business. Secure, resilient, reliable SIP service. Contact Centre applications can be also be recommended or supplied.
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CDW LIMITED
Cloud Enterprise Mobility + Security. Licensing suite includes Azure Active Directory Premium P2, Windows Server CAL, Microsoft Intune, Azure Information Protection Premium P2, Microsoft Advanced Threat Analytics and Microsoft Cloud App Security
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VE3 GLOBAL LTD
VE3 provides BAU support for Oracle Cloud, facilitating the Programme-BAU transition and assisting end-users and the Business/Operations team with Oracle Cloud Functional and Technical incidents. We oversee BAU Service desk, including incident triaging, and manage entire Incident to Deployment lifecycle. Collaborating closely with Business ensures robust enablement throughout the process.
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Glemnet Ltd
A telephony calling plan for Microsoft teams and enabling incoming and outgoing calls via users Microsoft teams tenancy.
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INTUITY COMMUNICATIONS LIMITED
8x8 Meetings are integral to the Unified Communications services provided through 8x8's X Series user plans. These services support video-based meetings, events, and team collaboration, featuring functionalities like whiteboarding for enhanced interaction and productivity.
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GOTO TECHNOLOGIES UK LIMITED
GoToMeeting enables users to schedule, convene and moderate meetings using the GoToMeeting web site, mobile application, or executable customer software.
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Wavenet
Teamslink is a MS teams direct routing platform that is owned and developed by Wavenet that allows a versatile solution for many additional features inclusively of configuration, reporting and call recording along with ability to integrate with many third party solutions.
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MMG Mobile Marketing Group
MMG offers messaging alert-services via Multi- Channel communication including: SMS, RCS, Whatapp, Apple Business Chat, Email, Voice. Alongside a Multi-Channel Campaign Manager. Renowned for security, we hold UKAS Accredited ISO-27001, ISO9001, Cyber Essentials, Cyber Essentials Plus, and Secure Digital Transactions Kitemark accreditations. MMG delivers unparalleled SMS messaging volume and reliability.
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NG Bailey IT Services Limited
NG Bailey offers Unified and Contact Centre Communications with SIP services.
Our Services are delivered with varying hosting options including Private, Public and Hybrid Cloud.
Working with world leading providers such as, Gamma, Ring Central and Mitel.
Our Services can be integrated with Microsoft, Amazon or Google Platforms
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AES Group
This service implements a variety of open-source components, web services and in-house developed components to transform organisational applications/systems from standalone data silos to integrated applications/systems enabling more efficient communications within an organisation thereby increasing value these applications/systems provide.
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Charterhouse Voice & Data
8x8 XCaaS delivers UCaaS and CCaaS services from VoIP telephony (X-Series X1), full voice, chat, and video collaboration (X4) up to contact centre (X8). 8x8’s omnichannel contact centre includes skills-based routing, self-service automation, conversational AI, media recording, analytics and dashboard reporting, customisable wallboards, quality management and open API integration.
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EBO.AI (UK) LTD
EBO eReferrals is an innovative solution that integrates seamlessly with EBO’s healthcare suite and the EPR, enabling patients and hospitals to effectively manage self-referrals and 3rd party referrals.
For patients, the product offers a convenient and user-friendly interface that guides them through self-referrals and bookings.
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8x8 UK Limited
A powerful, user-friendly, conversational AI solution that enables organisations to create self-service experiences that automate call handling and first contact resolution for voice and digital channel interactions.
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ALTODIGITAL NETWORKS LIMITED
As a Direct-Bill Cloud Service Provider, Xerox's managed service of Microsoft's cloud-based office productivity, collaboration and security suite of applications.
Applications include, Exchange, Outlook, Teams, OneDrive, SharePoint, Defender, Autopilot, Intune and much more.
Project work and ongoing support is available as part of this service.
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Creative Networks
Gamma Horizon is a cloud-based business communication service offering features like voice calls, conferencing, and messaging. It boosts productivity and connectivity by providing accessible tools for collaboration across devices, aiming to streamline and enhance communication within organisations.
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Cinos
Seamless cloud communications with Webex Calling. Improve your organisation's connectivity with a cloud-based calling solution, enabling secure and reliable voice communication across devices. Benefit from advanced features like HD audio, voicemail-to-email, and seamless integration with other collaboration tools. Transform your business communications with Webex Calling.
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Wavenet Ltd
Our RingEX secure solution enables customers to set up and unify business calls, SMS, fax, and more in a single app with powerful AI tools accessible across devices. It has powerful real-time analytics for better decision-making and 300+ pre-built integrations to easily automate workflows and tasks. multi-level IVR and more.
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Redwood Technologies Ltd
Redwood Technologies provides an Omni-Channel Cloud Contact Centre solution, known as storm®. storm® is a multi-channel CCaaS (Contact Centre as a Service) solution for inbound and outbound interactions, providing a range call center-related technologies for any size of organisation. These services can be layered over and integrated with existing technology.
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Charterhouse Voice & Data
An enterprise-level, omnichannel cloud contact centre solution designed to enhance collaboration with agents and elevate customer experiences. It features skills-based routing, supports various digital and voice channels seamlessly, provides customer journey analytics, and incorporates conversational AI for self-service tasks and automated call management.
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Espire Infolabs Ltd
Espire offers Digital Experience/ AMS catering to development of bespoke enterprise apps using Java , .Net,PHP, Oracle (Forms, Apex) , Angular, React, JavaScript, SQL DBA, Azure/AWS cloud computing and Force.com. We have competency in consulting, Business Analysis, designing, datamining/warehousing, service automation, developing/implementation,testing (manual and Automated), monitoring and providing managed services.
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ICS.AI LTD
Introducing the SMART: AI Omnichannel Contact Centre solution, a unified platform that integrates SMART: AI-driven services including Website, Live Chat, Phone, and Email. This comprehensive solution leverages pre-trained human parity AI language models to enhance user self-service, significantly reduces agent demand across all communication channels and delivers ROI <6 months.