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Charterhouse Voice & Data
8x8 XCaaS delivers UCaaS and CCaaS services from VoIP telephony (X-Series X1), full voice, chat, and video collaboration (X4) up to contact centre (X8). 8x8’s omnichannel contact centre includes skills-based routing, self-service automation, conversational AI, media recording, analytics and dashboard reporting, customisable wallboards, quality management and open API integration.
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EBO
EBO eReferrals is an innovative solution that integrates seamlessly with EBO’s healthcare suite and the EPR, enabling patients and hospitals to effectively manage self-referrals and 3rd party referrals.
For patients, the product offers a convenient and user-friendly interface that guides them through self-referrals and bookings.
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8x8 UK Limited
A powerful, user-friendly, conversational AI solution that enables organisations to create self-service experiences that automate call handling and first contact resolution for voice and digital channel interactions.
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ALTODIGITAL NETWORKS LIMITED
As a Direct-Bill Cloud Service Provider, Xerox's managed service of Microsoft's cloud-based office productivity, collaboration and security suite of applications.
Applications include, Exchange, Outlook, Teams, OneDrive, SharePoint, Defender, Autopilot, Intune and much more.
Project work and ongoing support is available as part of this service.
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Creative Networks
Gamma Horizon is a cloud-based business communication service offering features like voice calls, conferencing, and messaging. It boosts productivity and connectivity by providing accessible tools for collaboration across devices, aiming to streamline and enhance communication within organisations.
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Cinos
Seamless cloud communications with Webex Calling. Improve your organisation's connectivity with a cloud-based calling solution, enabling secure and reliable voice communication across devices. Benefit from advanced features like HD audio, voicemail-to-email, and seamless integration with other collaboration tools. Transform your business communications with Webex Calling.
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Wavenet Ltd
Our RingEX secure solution enables customers to set up and unify business calls, SMS, fax, and more in a single app with powerful AI tools accessible across devices. It has powerful real-time analytics for better decision-making and 300+ pre-built integrations to easily automate workflows and tasks. multi-level IVR and more.
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Redwood Technologies Ltd
Redwood Technologies provides an Omni-Channel Cloud Contact Centre solution, known as storm®. storm® is a multi-channel CCaaS (Contact Centre as a Service) solution for inbound and outbound interactions, providing a range call center-related technologies for any size of organisation. These services can be layered over and integrated with existing technology.
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Charterhouse Voice & Data
An enterprise-level, omnichannel cloud contact centre solution designed to enhance collaboration with agents and elevate customer experiences. It features skills-based routing, supports various digital and voice channels seamlessly, provides customer journey analytics, and incorporates conversational AI for self-service tasks and automated call management.
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Espire Infolabs Ltd
Espire offers Digital Experience/ AMS catering to development of bespoke enterprise apps using Java , .Net,PHP, Oracle (Forms, Apex) , Angular, React, JavaScript, SQL DBA, Azure/AWS cloud computing and Force.com. We have competency in consulting, Business Analysis, designing, datamining/warehousing, service automation, developing/implementation,testing (manual and Automated), monitoring and providing managed services.
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ICS.AI LTD
Introducing the SMART: AI Omnichannel Contact Centre solution, a unified platform that integrates SMART: AI-driven services including Website, Live Chat, Phone, and Email. This comprehensive solution leverages pre-trained human parity AI language models to enhance user self-service, significantly reduces agent demand across all communication channels and delivers ROI <6 months.
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YUDU Sentinel
Keep vital business communications running in a crisis, when all other systems fail.
Sentinel delivers mass notification, document hosting and collaboration tools to help manage an incident remotely from any device, to keep crisis response teams and key stakeholders updated throughout the life cycle of any critical event.
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Wordskii Labs
On-Demand video interpreting system at the point of need.
Wordskii-on-Wheels is Word360's dedicated device that enables hands free access to an interpreter via on-demand video interpreting technology in any language 24 hours a day.
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Omfax Systems Ltd
Designed for use in social housing, Keyfax is an intelligent first point of contact repairs and enquiries diagnostics tool.
With a mobile friendly presentation, accessible 24/7 from any internet enabled device. Contact centre staff and customers can consistently manage a wide range of repair and tenancy enquiries.
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GLOBAL 4 COMMUNICATIONS LIMITED
Direct routing as a service allows you to Leverage your Microsoft Teams deployment to make and Receive PSTN Calls Via Global 4- hosted SBC infrastructure. Through the iPilot Portal, you can quickly and easily manage users.
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DEVONPORT ROYAL DOCKYARD LIMITED
The Enterprise Collaboration Service is a web based work-space hosted within the MOD secure cloud. The service can be used to manage, store and securely distribute information up to and including UK SECRET classification. The service delivers secure Document Management, Business Process and Business Intelligence toolsets alongside Collaborative networking capability.
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GIGASTREAM LIMITED
Gigastream offer the full range of Microsoft Teams Phone products, with pricing models for government, business, education and non-profits. We support Direct Routing or Microsoft Calling Plans. Solution offerings include SIP trunks and integrations to existing telephony platforms. Our managed service optimises licensing and provides access to premium support channels.
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Britannic Technologies
Professional/AI IVR prompt recordings and streaming on-hold and in-queue music services, geared towards improving the caller experience.
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Myorb Limited
Built for GDPR-compliant team communication through permissioned access to information, collaborative myOrb spaces enable teams to store, share, and display all of their information including medical imaging in one private, securely encrypted and compliant service on any device, with a full audit trail.
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Konica Minolta Business Solutions (UK) Ltd
Frustrated by missed appointments and communication chaos? Our secure platform empowers public organisations:
• Reduce missed appointments with automated reminders and rescheduling.
• Enhance citizen engagement with dedicated communication channels.
• Boost efficiency by streamlining workflows and freeing staff time.
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UK Allied Associates
Hypnos is a software product to perform mediation---the encapsulation of lawfully intercepted(LI) network traffic and its delivery to a Law Enforcement Agency(LEA) compliant with ETSI and other delivery standards. The software activates warranted intercepts at the authorised time, delivers intercepted traffic to LEAs, and deactivates when authorised time elapses.
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GAMMA NETWORK SOLUTIONS LIMITED
Contact Centre (CCaaS) is a scalable cloud based omni channel platform, integrating voice, email and webchat into the Horizon Unified Communications service providing collaborative features. Including call recording, queuing, call backs, surveys, CRM integration, reporting and analytics, wallboards, IVR, auto-attendants (ACD), administrators, supervisors and agents level access, delivered over WebRTC.
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Charterhouse Voice & Data
XCaaS supports Unified Communications services through 8x8’s X Series user plans (X1-X4), offering telephony, voicemail, messaging, group chat, video meetings, call recording, AI-powered analytics, internet fax and more. Each user licence includes a calling plan that provides zone-based unmetered calling to domestic and international destinations.
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Arrow Business Communications Limited
Our industry-leading RingEX secure solution enables customers to quickly set up and unify business calls, SMS, fax, and more in a single app with powerful AI tools accessible across devices. It also has powerful real-time analytics for better decision-making and 300+ pre-built integrations to easily automate workflows and tasks.
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Cinos
Cinos Cloud Unified Communications leverages best-of-breed, open-standards Cisco technology.
A Cisco-powered cloud delivering robust, always-on IP telephony, video conferencing, instant messaging, switchboard, omni-channel contact centre and full reporting, recording and billing for users in any location on any device. Public, private and hybrid cloud options delivered from UK-sovereign data centres.
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GOTO TECHNOLOGIES UK LIMITED
GoToConnect combines the power and reliability of cloud VoIP phone systems with web, audio and video conferencing into one simple, reliable and flexible solution.
Your employees can meet, talk, chat, text and collaborate seamlessly through a single application.
IT has one simple-to-manage solution for one simple, affordable price.
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Acceleraate Limited
Zoom Contact Center is a native cloud omnichannel solution which provides all of the tools organisations need to deliver more meaningful customer and employee interactions. Incorporating hundreds of enterprise features, and providing the ability to deliver integrated unified comms, Zoom offers Voice, Video, Webchat, SMS, Email, and Social channels.
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INVOTRA LIMITED
Invotra's Council Intranet serves hundreds of thousands of UK Civil Servants. Designed to give employees a voice, Invotra's Council Intranet provides the intranet tools people need to self-serve, collaborate and work efficiently. A customisable intranet with people directory, search, analytics, CMS, collaborative apps and integrations that drive productivity and engagement.
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CDW Limited
Classify and label data at the time of creation - protection (encryption + authentication + use rights) can then be applied to sensitive data.
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Southern Communications Corporate Solutions T/A SCG Corporate
3CX hosted by SCCS is a modern, IP-based alternative to a traditional PBX system and works by transferring voice/video data over internet lines(VoIP). 3CX works using SIP Trunks, provided by SCCS’ independent carrier grade network, as a 3CX Certified SIP Trunk Provider, to make and receive calls over the internet.