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1187 results found

1187 results found in Lot 2: Cloud software in the category Contact management

  • Powered by Neo: Optimised Document Management

    NEO TECHNOLOGY LIMITED

    Neo Technology's Document Management solution offers features like document retrieval, upload and tagging, notifications, search functionality, access permissions, secure storage, online edits, photo upload extension, and bulk letter splitting. It ensures compliance, improves information accessibility, enhances customer experience, and streamlines internal processes.

  • Salesforce Industry Solutions

    ARCUS GLOBAL LIMITED

    Salesforce Health Cloud uses the power of the cloud, social and mobile technologies to give healthcare professionals the tools they need to collaborate more efficiently, understand patients more deeply, and build 1-to-1 relationships across entire care journeys. SFDCA2024GC14

  • iDAMS

    AWTG LIMITED

    iDAMS is our easy-to-use Digital Asset Management Platform developed through the DCMS DCIA Programme. iDAMS accelerates coverage of 5G by making street lights/other assets available for reuse by Mobile Network Operators in return for a rental fee. Market public assets for other purposes e.g. EV charging, advertising etc.

  • ID Document Scan & Biometric check

    Melissa Data Ltd

    Mobile Service that runs advanced scans against UK & Global ID documents: Passport; Driver Licence; National ID etc, to ensure a person's identity is thoroughly authenticated and verified. Verification checks combine Facial Matching, Liveness Test, Pattern Match, Data Crosscheck, and MRZ uplift, for efficient onboarding and protection from fraudulent identities.

  • Chess Teams Operator Connect

    CHESS ICT LIMITED

    Work Better Together - Integrating our voice solution with the Microsoft Teams platform will ensure you are always available when your customers need you. Chess Teams Operator Connect provides you with all the tools you need in a single platform helping you to deliver better service.

  • Click Dimensions for Marketing Automation, Nurture Marketing, Engagement and Surveys

    BRIGHTWIRE TECHNOLOGY SERVICES LIMITED

    Brightwire helps organisations plan and deliver ClickDimensions based on Microsoft Dynamics365 - a fully customisable platform that is easy to use and manage, and which enables marketing automation through a single interface. ClickDimensions includes email marketing, campaign automation, surveys, web forms and insights on data to improve engagement with clients.

  • Cloud Atereo Patient Service Finder App

    BTS Holdings plc

    Atereo Patient Service Finder delivers savings by cutting staff and other costs in switchboards and contact centres. Giving access to a directory of services tailored to their current location, date and time, reducing the number and duration of calls to the organisation and improving the customer experience.

  • WDM Pavement Management System (WDM PMS)

    W.D.M.Limited

    WDM PMS is a comprehensive system providing much more than just the Tranche3 UKPMS requirement. Three levels of product are available: a managed map-based browser service for publishing UKPMS datasets; the UKPMS compliant system or the full WDM PMS containing many more tools beyond the UKPMS requirement.

  • Insight - Salesforce Service Cloud

    INSIGHT DIRECT (UK) LTD

    Transform customer service with a single view of a customer's activity and tools for field service, messaging, bots, voice, social service and AI in workflow. Work faster and more productively across all channels on one platform making customer service frictionless, improving your efficiency and customer satisfaction whilst reducing costs. SFDCI2024GC14

  • Unifiedpost Group Hybrid Mail Solution

    UNIFIEDPOST LIMITED

    Unifiedpost Group is a global FinTech providing digital and printed transactional communication and document solutions. Hybrid mail is a cost-efficient alternative to in-house print and post. Accessible anywhere at the touch of a button. Our hybrid mail solution supports the transition to e-documents, multichannel document delivery and remote working practices.

  • Salesforce - Public Sector Solutions PSFA

    SOFTCAT PLC

    Transform customer service with a single view of a customer's activity, tools for field service, messaging, bots, voice, social service, AI in workflow. Work faster and more productively across all channels on one platform making Sales CRM customer service frictionless, improving your efficiency and customer satisfaction whilst reducing costs. SFDC2024GC14

  • Iken Cloud HR Case Management

    Iken Business Limited

    A configurable, scalable HR case management application helping public sector HR professionals manage complex, diverse caseloads. Combining document and email management with workflow, reporting and analytics ensures key Employee Relations case information is available on demand, allowing Human Resources teams to track work whilst responding to increasing customer expectations.

  • LexisNexis® RiskNarrative

    LEXISNEXIS RISK SOLUTIONS UK LIMITED

    RiskNarrative Platform provides the most sophisticated, configurable, and accessible financial crime lifecycle management solution on the market. The platform facilitates multi-jurisdiction onboarding, financial crime detection and regulatory compliance for KYC and KYB processes with quick set up and zero coding required.

  • Genesys Cloud CX - Omnichannel Contact Centre

    Cinos

    Genesys Cloud CX, a robust cloud omnichannel contact center solution offering a faster more personalised customer experience. With subscription-based licensing, enjoy Opex efficiency and scalability for seasonal demand. Cinos offers design, deployment, integration, migration and support services to ensure successful implementation. Elevate your contact center capabilities today.

  • Liberator HMO licensing

    Farthest Gate Limited

    The Liberator HMO licensing software solution is a market leading module forming part of the Liberator suite of products. Liberator HMO can be used independently of other Liberator products. It is very easy to set up, configure and use and offers clients and their customers great efficiencies.

  • Asset Panda via Netpremacy

    Netpremacy Limited

    Asset Panda is a highly configurable fixed asset tracking system that works the way you do. Full action histories, warranty information, user manuals, photos, provide information from purchase to disposal With the right fit, you can enforce compliance, improve data integrity, and eliminate time-wasting duplicate processes.

  • Sentinel PiNG

    YUDU Sentinel

    An independent communication and collaboration tool designed to replace social media chat applications. It is a corporate chat application that maintains records of all chats on central cloud servers for compliance with point to point encryption and encryption of stored chats. Used by senior management and crisis management teams.

  • Supplier relationship management (SRM) for Infrastructure Projects, powered by IAND

    Indigo& Limited

    IAND is designed for project teams, providing a “plug & play” supplier ecosystem integrator. Providing powerful SRM functionality in a user-friendly platform. Giving you all your information to hand, at all times. Use cases span from Project 13 Alliances to managing frameworks of engineering consultants to deliver performance goals.

  • Phonehub Advanced Contacts Manager

    PHONEHUB IO LTD

    Secure intelligent system to identify, authenticate, and manage prisoner contacts. Designed to reduce resource requirements, improve security and public protection, and improve family contact. Integrates with HMPPS systems.

  • datb - Local Government Platform

    datb limited

    datb’s Local Government Platform (LGP) provides a set of components for the development, deployment, and integration of cloud-hosted enterprise-scale applications for use by local government and similar organisations. LGP enables the implementation of numerous line-of-business applications within a single technical framework, providing consistency of data and reducing effort and cost.

  • EBO Digital Women's Health Hub

    EBO.AI (UK) LTD

    The solution offers a 24x7 digital front door to clinical women's services, ensuring accessibility, education and inclusivity are at the centre. Powered by conversational-AI, it offers omni-channel reach for the widest impact in the shortest time and helps join up services at ICB level.

  • Incident Management / Complaint Management

    Pyrexia Ltd

    Automated Incident and Complaints Management leverages AI to not only streamline complaint processing but also provide actionable insights, allowing for real-time identification of systemic issues. Reducing administrative burden and refocusing staff on patient care. Ensures comprehensive issue resolution, enhances patient and staff satisfaction, and directs quality improvement efforts effectively.

  • Salesforce Industry Solutions

    SOFTCAT PLC

    Salesforce Health Cloud uses the power of the cloud, social and mobile technologies to give healthcare professionals the tools they need to collaborate more efficiently, understand patients more deeply, and build 1-to-1 relationships across entire care journeys. SFDCS2024GC14

  • Liberator Trading Standards

    Farthest Gate Limited

    The Liberator Trading Standards software solution is a market leading module forming part of the Liberator suite of products. Trading Standards software can be used independently of other Liberator products. It is very easy to set up, configure and use and offers clients and their customers great efficiencies.

  • Microsoft Dynamics 365 Support Services

    MAZIK GLOBAL LIMITED

    Mazik Global is a Microsoft solution Partner, providing an established Dynamics 365 support service. We provide clients with a proven approach, offering a seamless transition into a personalized, omni-channel support service adhering to strict SLAs.

  • Insight - Salesforce CRM Analytics

    INSIGHT DIRECT (UK) LTD

    CRM Analytics Is the most effective and accessible way to see and understand data. With AI-powered insights, to find actionable predictions and valuable insights across Salesforce and legacy data. Intelligent data prep, intuitive data exploration, sharing & collaboration with industry-leading governance. Enterprise-grade analytics anyone can use. SFDCI2024GC14

  • AI Enabled Genesys Cloud CX Omnichannel Cloud Contact Centre

    Business Systems (UK) Ltd

    Cloud Contact Centre Solutions from Business Systems unifies best-in-class Omnichannel Routing, Analytics, Workforce Management, Automation and Artificial Intelligence built on an open Cloud foundation to protect previous investments. These products are tailor made to offer flexible solutions for inbound, outbound, and blended contact centre environments.

  • Microsoft Power Platform Services - Design, Development and Consulting

    BRIGHTWIRE TECHNOLOGY SERVICES LIMITED

    Brightwire helps organisations plan and deliver business applications based on Microsoft Power Platform - including PowerAutomate, PowerApps, PowerBI and model driven apps. Connected together with Office 365, Dynamics 365, Azure, and hundreds of other apps, we rapidly build end-to-end solutions that make a difference to our clients and their users.

  • Genesys Cloud - delivered by Kerv Experience

    Kerv Experience Limited

    Genesys Cloud delivers a feature-rich omnichannel contact centre solution for customer engagement. The modern intuitive UI provides advanced routing of omnichannel interactions, AI, speech-enabled IVR, Workforce Management, Quality Management, social channels and reporting. The solution delivers a full suite of telecommunication, consultancy, implementation and support services for improved digital experiences.

  • Charity and Not for Profit on Dynamics 365

    Formus Professional Software

    FormusPro is a certified Microsoft Partner who specialises in the implementation, configuration and development of software, primarily on the Microsoft Dynamics 365 (D365) platform. In addition, we also offer data migration, system integration, continuous system development, software licensing, consultancy, training, training documentation and support.