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1204 results found

1204 results found in Lot 2: Cloud software in the category Contact management

  • COLIN ® as a Service (Press Office collaboration software)

    PRESS OFFICE SOLUTIONS LIMITED

    COLIN® is an AI-infused secure online collaboration tool specifically designed for use by UK Government Press Offices. It benefits press officers by providing accurate up to date information to external requests from media outlets; an audit trail of conversations with journalists; and increases efficiency amongst the Media team.

  • Powered by Neo: Enhanced Damp and Mould Management

    NEO TECHNOLOGY LIMITED

    Neo Technology's solution empowers organisations to effectively manage damp and mould issues. Features include customer reporting, clear repair timelines, automated texts, and vulnerability capture, ensuring compliance, customer satisfaction, operational efficiency, and data-driven decision-making.

  • Liberator Commercial Licensing

    Farthest Gate Limited

    The Liberator Commercial licensing solution is a market leading module forming part of the Liberator suite of products. Liberator Commercial licensing can be used independently of other Liberator products. It is very easy to set up, configure and use and offers clients and their customers great efficiencies.

  • Powered by Neo: Enhanced Contractor Collaboration with Open APIs

    NEO TECHNOLOGY LIMITED

    Neo Technology's Open APIs empower contractors with seamless access and integration capabilities. Contractors can initiate repairs, access data, and upload documentation securely. Features include comprehensive API documentation, authentication, scalability, and developer support. This fosters enhanced contractor engagement, improves operational efficiency, encourages innovation, and cultivates ecosystem partnerships.

  • Powered by Neo: Advanced Repair Management Solutions

    NEO TECHNOLOGY LIMITED

    Experience proactive repair management powered by Neo Technology. Our solution enables efficient resource utilisation, enhances resident experience, saves costs, and improves property maintenance through innovative features and automated processes.

  • Salesforce Lightning Sales Cloud

    Softcat Limited

    Supporting government’s drive for intelligent revenue generation and comprehensive stakeholder management, Salesforce’s citizen 360 allows tracking of relationships, activities and tasks and easy process automation. From stakeholder to grant and opportunity management, empower your teams to collaborate and succeed, boosting productivity with trusted AI, whilst comprehensive reporting provides transparency. SFDCS2024GC14

  • Salesforce Lightning CRM Cloud

    Softcat Limited

    For users requiring combined capabilities of both Salesforce Service and Sales Clouds, provides class-leading Automation and Service Management in a single license. Sales allows you to track relationships, manage activities and opportunities. Service provides for management of Cases, Complaints, Contact Centres or Back Office teams and processes. SFDCS2024GC14

  • Microsoft MyAnalytics

    Ve3 Global Ltd

    Provides statistics that help people understand how they spend their time at work. Users discover trends for the most important aspects of their day including meetings, email, focus time, after hours. They can use this information to assess how to most effectively rebalance their schedule, and be more productive.

  • Office365

    European Electronique

    Microsoft Office365 provides organisations of any size a comprehensive collaboration and productivity platform delivered as a SaaS solution. EE is a Microsoft Gold Cloud and Productivity Partner and can provide full Office365 licencing options. Includes monthly Office365 billing with flexibility to change your Office365 licence requirements on a monthly basis

  • Arcus Private Sector Housing

    Arcus Global Limited

    Arcus Private Sector Housing, built on the Salesforce platform, supports Grants, Loans, Complaints, Inspections, and Enforcements including financial management and schedules of works. Locally configurable to add other types of assistance. Complaints and Enforcements include configurable process flows, fully mobile HHSRS risk assessment, and notices or prosecution.

  • Impact Plus: Corporate Booking Solution for Digital Transformation

    Zipporah Ltd

    Zipporah's Impact Plus brings functionality from Room, Sport, Environment, Registrars, Hotdesk and Appointment systems and adds our Course & Events solution. With hundreds of bookings making up your corporate interactions each year you need a single solution bringing together everything whether a course/meeting/pitch/appointment booking in one solution. Includes full APIs

  • LexisNexis® Bankers Almanac Validate

    LexisNexis Risk Solutions

    LexisNexis® Bankers Almanac Validate facilitates accurate setup, routing and processing of domestic and cross-border payments to achieve seamless and straight-through-processing. It prevents operational delays and failed payment charges. The ISO20022 aligned bank information makes enriched payment instructions error-free. Safe Payment Verification supports UK (outbound CoP) and cross-border payee confirmation.

  • Arcus Taxi Licensing

    Arcus Global Limited

    Arcus Taxi Licensing is a flexible and intuitive cloud-based solution helping licensing teams manage the full lifecycle of a licence including application, inspection, enforcement, and renewal. Online licensing public register with online application and renewal support. The included mobile app supports full access and offline remote working.

  • Semarchy xDM Managed Service

    Quorum Network Resources Ltd

    Quorum provides a fully-managed service for Master Data Management (MDM) using Semarchy xDM, hosted and managed by Quorum in the Azure Cloud. With our azure-based xDM solution, data from various sources can be centralised and managed, providing a single source of truth under customer control, supported by Quorum.

  • Powered by Neo: Optimised Document Management

    NEO TECHNOLOGY LIMITED

    Neo Technology's Document Management solution offers features like document retrieval, upload and tagging, notifications, search functionality, access permissions, secure storage, online edits, photo upload extension, and bulk letter splitting. It ensures compliance, improves information accessibility, enhances customer experience, and streamlines internal processes.

  • Salesforce Industry Solutions

    Arcus Global Limited

    Salesforce Health Cloud uses the power of the cloud, social and mobile technologies to give healthcare professionals the tools they need to collaborate more efficiently, understand patients more deeply, and build 1-to-1 relationships across entire care journeys. SFDCA2024GC14

  • iDAMS

    AWTG LIMITED

    iDAMS is our easy-to-use Digital Asset Management Platform developed through the DCMS DCIA Programme. iDAMS accelerates coverage of 5G by making street lights/other assets available for reuse by Mobile Network Operators in return for a rental fee. Market public assets for other purposes e.g. EV charging, advertising etc.

  • ID Document Scan & Biometric check

    Melissa Data Ltd

    Mobile Service that runs advanced scans against UK & Global ID documents: Passport; Driver Licence; National ID etc, to ensure a person's identity is thoroughly authenticated and verified. Verification checks combine Facial Matching, Liveness Test, Pattern Match, Data Crosscheck, and MRZ uplift, for efficient onboarding and protection from fraudulent identities.

  • Chess Teams Operator Connect

    CHESS ICT LIMITED

    Work Better Together - Integrating our voice solution with the Microsoft Teams platform will ensure you are always available when your customers need you. Chess Teams Operator Connect provides you with all the tools you need in a single platform helping you to deliver better service.

  • Click Dimensions for Marketing Automation, Nurture Marketing, Engagement and Surveys

    Brightwire

    Brightwire helps organisations plan and deliver ClickDimensions based on Microsoft Dynamics365 - a fully customisable platform that is easy to use and manage, and which enables marketing automation through a single interface. ClickDimensions includes email marketing, campaign automation, surveys, web forms and insights on data to improve engagement with clients.

  • Cloud Atereo Patient Service Finder App

    BTS Holdings plc

    Atereo Patient Service Finder delivers savings by cutting staff and other costs in switchboards and contact centres. Giving access to a directory of services tailored to their current location, date and time, reducing the number and duration of calls to the organisation and improving the customer experience.

  • WDM Pavement Management System (WDM PMS)

    W.D.M.Limited

    WDM PMS is a comprehensive system providing much more than just the Tranche3 UKPMS requirement. Three levels of product are available: a managed map-based browser service for publishing UKPMS datasets; the UKPMS compliant system or the full WDM PMS containing many more tools beyond the UKPMS requirement.

  • Insight - Salesforce Service Cloud

    Insight

    Transform customer service with a single view of a customer's activity and tools for field service, messaging, bots, voice, social service and AI in workflow. Work faster and more productively across all channels on one platform making customer service frictionless, improving your efficiency and customer satisfaction whilst reducing costs. SFDCI2024GC14

  • Unifiedpost Group Hybrid Mail Solution

    UNIFIEDPOST LIMITED

    Unifiedpost Group is a global FinTech providing digital and printed transactional communication and document solutions. Hybrid mail is a cost-efficient alternative to in-house print and post. Accessible anywhere at the touch of a button. Our hybrid mail solution supports the transition to e-documents, multichannel document delivery and remote working practices.

  • Salesforce - Public Sector Solutions PSFA

    Softcat Limited

    Transform customer service with a single view of a customer's activity, tools for field service, messaging, bots, voice, social service, AI in workflow. Work faster and more productively across all channels on one platform making Sales CRM customer service frictionless, improving your efficiency and customer satisfaction whilst reducing costs. SFDC2024GC14

  • Iken Cloud HR Case Management

    Iken Business Limited

    A configurable, scalable HR case management application helping public sector HR professionals manage complex, diverse caseloads. Combining document and email management with workflow, reporting and analytics ensures key Employee Relations case information is available on demand, allowing Human Resources teams to track work whilst responding to increasing customer expectations.

  • LexisNexis® RiskNarrative

    LexisNexis Risk Solutions

    RiskNarrative Platform provides the most sophisticated, configurable, and accessible financial crime lifecycle management solution on the market. The platform facilitates multi-jurisdiction onboarding, financial crime detection and regulatory compliance for KYC and KYB processes with quick set up and zero coding required.

  • Genesys Cloud CX - Omnichannel Contact Centre

    Cinos

    Genesys Cloud CX, a robust cloud omnichannel contact center solution offering a faster more personalised customer experience. With subscription-based licensing, enjoy Opex efficiency and scalability for seasonal demand. Cinos offers design, deployment, integration, migration and support services to ensure successful implementation. Elevate your contact center capabilities today.

  • Liberator HMO licensing

    Farthest Gate Limited

    The Liberator HMO licensing software solution is a market leading module forming part of the Liberator suite of products. Liberator HMO can be used independently of other Liberator products. It is very easy to set up, configure and use and offers clients and their customers great efficiencies.

  • Asset Panda via Netpremacy

    Netpremacy Limited

    Asset Panda is a highly configurable fixed asset tracking system that works the way you do. Full action histories, warranty information, user manuals, photos, provide information from purchase to disposal With the right fit, you can enforce compliance, improve data integrity, and eliminate time-wasting duplicate processes.