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793 results found

793 results found in Lot 2: Cloud software in the category Other CRM services

  • Book a Desk Space Microsoft Power App

    CEOX SERVICES LTD

    Ceox’s Book a Desk Space App on Microsoft’s Power Platform enables individuals, and teams, to view available office space and book desks for themselves and colleagues - any device, anywhere. App includes meetings rooms and parking. Making use of PowerApps, with Teams integration, it is a solution for space management.

  • Microsoft Teams Call Recording Service

    Geomant

    Geomant's call recording service for Microsoft Teams offers a flexible and cost-effective approach to interaction recording and transcription. Utilising market leading Verint VFC technology, along with our Azure hosting experience, we offer fully managed software as a service (SaaS) and hybrid packages to suit all business requirements.

  • Civica Correspondence and Enquiry Management (iCasework Case Management)

    CIVICA UK LIMITED

    A highly configurable and scalable SaaS solution deployed securely upon Amazon Web Services (AWS) which allows for the recording and management of correspondence received via multiple channels and for specific workflow to be actioned subject to correspondence type. It’s applicable to local government, central government, the NHS and private sectors.

  • Abavus - Enterprise Licence

    Abavus.co.uk

    Our My Council Services enterprise licence provides site-wide access to core licence and product modules on our platform. This enables a multi-channel online and native mobile customer self-service platform, and incorporating fully functional back-office modules. All of this is supported by sophisticated workflow and automation tools.

  • Salesforce - Hyperforce Lightning Service Cloud

    SKYFLO DIGITAL LTD

    Transform customer service with a single view of a customer's activity and tools for field service, messaging, bots, voice, social service and AI in workflow. Work faster and more productively across all channels on one platform making customer service frictionless, improving your efficiency and customer satisfaction whilst reducing costs. SFDCHX2024GC14

  • 8x8 Cloud Based PBX

    UK IT Networks Limited

    Unified Communications service from 8x8's X-Series (1 to 8), increases productivity, delivering a full communications solution, including telephony, voicemail, collaboration via web chat, video, email, IM, conference calls, data sharing, Microsoft Teams integration; call recording, customer analytics. Inclusive Call plans, per user per month (Local National and Mobile)

  • Microsoft Power Platform

    Formus Professional Software

    FormusPro is a certified Microsoft Partner who specialises in the implementation, configuration and development of software, primarily on the Microsoft Dynamics 365 (D365) platform. In addition, we also offer data migration, system integration, continuous system development, software licensing, consultancy, training, training documentation and support.

  • GRC & Security Assurance & Privacy - OneTrust

    RAZOR THORN SECURITY LTD

    OneTrust offers a comprehensive suite of solutions for trust and compliance, including privacy, security, data governance, and more. With over 12,000 clients worldwide, OneTrust helps organisations operationalise trust, simplify compliance with regulations such as GDPR, and streamline workflows through automation, ensuring data protection and risk management.

  • Ingentive Microsoft Power Apps

    INGENTIVE LIMITED

    Ingentive specialises in maximising the potential of Microsoft Power Apps, enabling businesses to create custom applications quickly and easily. Our service empowers users to build apps tailored to their specific needs, streamlining processes and driving efficiency.

  • 2FA messaging

    BOOMERANG I-COMMS LTD

    Boomerang delivers a robust two-factor authentication (2FA) messaging service, bolstering account security with one-time passcode (OTP) verification. Our solution equips developers with seamless integration tools for heightened protection against unauthorized access. Leveraging Boomerang's platform fortifies accounts, reducing risks and ensuring compliance with ISO 27001, Cyber Essentials, and Cyber Essentials Plus.

  • Cloud 9 Amazon Alexa Skill

    CLOUD 9 TECHNOLOGIES LTD

    The Cloud 9 Amazon Alexa Skill is a powerful platform to enable residents to engage with their council using an Amazon Echo device. Residents can use natural language to check next bin collection days, get recycling advice, report missed bins and get information on nearby planning applications and local councillors.

  • Equifax Mortality Screen

    Equifax Ltd

    Equifax Mortality Screen uses HALO deceased data to provide a fully verified checking service to help prevent and combat the costly and distressing effects of deceased identity fraud, or contacting a deceased person by mistake.

  • Amazon Connect Cloud Contact Centre

    Digital Space Cloud Services Limited

    Flexible, cost effective cloud based Contact Centre suited to the public sector bringing together an omni-channel experience along with the ability to integrate with other Digital Space solutions such as Automated Answer, Softphone, Wallboard, Webchat and Autodialler.

  • Granicus Government Experience Cloud for Transportation

    GRANICUS-FIRMSTEP LIMITED

    The Granicus Government Experience Cloud is a comprehensive cloud-based platform for communications, citizen engagement, digital services, and service delivery. It’s designed to enable stronger relationships, improve trust, and provide excellent government customer experiences for citizens.

  • Tractivity SRMS & Integrated Community Engagement and Consultation Portal

    Tractivity Ltd

    Tractivity is a cloud-based, UK stakeholder engagement tool, providing functionality to manage and engage with all stakeholders through a single SRM system and fully integrated public accessible community engagement portal. Whilst maintaining GDPR compliance, Tractivity provides all the built-in tools such as surveys, newsletters, events, stakeholder mapping to issue management.

  • NICE CXone IEX Workforce Management (WFM)

    Business Systems (UK) Ltd

    NICE IEX Workforce Management is a industry-leading enterprise solution to tackle challenging staffing and employee engagement challenges, Artificial intelligence powers the most accurate omnichannel forecasting, and machine learning simulation ensures a smarter, precise schedule every time. With 30 years experience, we offer consultancy, implementation and support for Local Authorities.

  • boomApp Connect

    BOOMERANG I-COMMS LTD

    Boomerang’s Dynamics 365 plug-in and custom Connector provides seamless integration to Microsoft apps and Power Platform, overcoming broadcast limitations by matching activities with responses. This fosters conversational engagements, recorded in contacts’ timelines for seamless automation and stakeholder interactions. ISO-27001, CyberEssentials,Cyber Essentials Plus certifications ensure data security.

  • 2FA Access Codes, MFA, Authentication

    MMG Mobile Marketing Group

    MMG offers messaging alert-services via Multi- Channel communication including: SMS, RCS, Whatapp, Apple Business Chat, Email, Voice. Alongside a Multi-Channel Campaign Manager. Renowned for security, we hold UKAS Accredited ISO-27001, ISO9001, Cyber Essentials, Cyber Essentials Plus, and Secure Digital Transactions Kitemark accreditations. MMG delivers unparalleled SMS messaging volume and reliability.

  • CareAR

    XEROX (UK) LIMITED

    CareAR’s Service Experience Management platform, provides Self-Solve and Remote-Solve support. Digital processes twinned with AR-Instructional Content, and AI-Powered Visual Verification, empowers end-users with the Right Content, in the Right Context, at the Right Time. This service, backed with AR Visual Support, helps to Reduce Downtime, Increase CSAT and Eliminate Dispatches.

  • Microsoft Dynamics 365

    CEOX SERVICES LTD

    Ceox’s Microsoft Dynamics 365 enables Public Sector Organisations to transform their back-office operations and deliver services digitally. Based upon MS Dynamics 365 with options to provide services digitally using a portal means it’s an ideal, flexible cloud-based platform for digital transformation. Deliver better satisfaction and reduced costs by improving efficiencies.

  • NHS Notification Services

    MMG Mobile Marketing Group

    MMG's SMS services for the NHS offer secure, efficient communication. High deliverability ensures prompt messages to patients and staff. Personalized messaging boosts engagement and attendance rates. Analytics optimize strategies, while automation streamlines scheduling. Two-way communication handles queries. Integration ensures system cohesion, and security protects patient data.

  • Call Centre & Interactive Voice Response on Dynamics 365

    Formus Professional Software

    Formuspro supply Omnichannel for Customer Service, a robust application that extends the power of Dynamics 365 Customer Service to enable organisations to instantly connect and engage with their customers via channels like Live Chat, voice, and SMS, including real-time and historical visibility and insights into the operational efficiency of agents.

  • 8x8 Cloud Contact Centre

    Opus Telecoms

    8x8 X-Series provides UCaaS, CCaaS CPaaS services from VOIP telephony (X1), through text, voice and video media support up-to full contact centre (X8). 8x8’s omnichannel contact centre includes speech analytics, AI, skills-based routing, Intelligent IVR, predictive campaign dialler, dashboards, customisable wallboards, quality management and media recording with open API integration.

  • Symplicity UniHub Personal Tutors

    Symplicity Corporation

    Cohesion and inclusivity of data has never been more important for institutions. For teams operating in isolation, data is often insecure and potentially lost, impacting assessment of student engagement; critical for leadership making decisions. Adding the importance of driving a unified student experience, UniHub addresses these challenges and more.

  • Police Divert / Diversion case management software

    Orcuma Ltd

    Our Police Divert Case Management Software is tailored to support the Divert or Diversion schemes implemented by Police Forces. The aim is to divert low-level offenders away from the criminal justice system and into appropriate support services, such as education, employment, and rehabilitation programs.

  • Hanlon Employability Case Management

    Hanlon Software Solutions

    Modular CRM to track client interventions addressing barriers to progression and helping jobseekers into employment, education and training. Employer engagement and vacancy management; Management of business support, grants, and loans. Community benefit, social value and Section106 monitoring; Manage student work experience programmes; Programme funding management; Programme performance reporting and analysis.

  • NTT DATA Business Solutions – SAP Commerce Cloud

    NTT DATA Business Solutions (UK) Limited

    SAP Commerce Cloud is a proven e-commerce portfolio built mainly for large enterprises with advanced B2B, B2C, and B2B2C use-cases. Customise the solution to meet your needs and manage complex catalogues, products, and configurations for creating exceptional, hyper-personalised omnichannel experiences. The solution also comes with powerful, comprehensive B2B e-commerce capabilities.

  • Case Management and Customer Service with Dynamics365

    BRIGHTWIRE TECHNOLOGY SERVICES LIMITED

    Brightwire delivers Microsoft Power Platform and Dynamics365 solutions - a fully configurable software platform that is easy to use and manage. Business solutions range from contact, activity and stakeholder management, complaints handling, legal case management, patient (clinical and veterinary) management, marketing and customer service in call centres and service departments.

  • boomApp Dynamics

    BOOMERANG I-COMMS LTD

    Boomerang’s Dynamics 365 plug-in and custom Connector provides seamless integration to Microsoft apps and Power Platform, overcoming broadcast limitations by matching activities with responses. This fosters conversational engagements, recorded in contacts’ timelines for seamless automation and stakeholder interactions. ISO-27001, CyberEssentials,Cyber Essentials Plus certifications ensure data security.

  • Charity Case Management System

    CLARITAS SOLUTIONS LIMITED

    Empowers case managers to support customers at every stage of their journey. Secure, scalable, with full GDPR hosted in the UK offering quick and flexible deployment with no upfront costs. Full multi-agency working utilising cutting edge technology ensuring full UK data sovereignty for efficient and sustainable operations.