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823 results found

823 results found in Lot 2: Cloud software in the category Other CRM services

  • Community Peer Mentors case management software

    Orcuma Ltd

    A specialised software solution designed for programs aimed at providing support, guidance, and mentorship to individuals within communities. Whether youth empowerment, mental health support, addiction recovery, or other community needs, our software facilitates the management of mentorship programs, enhances communication between parties, and efficient delivery of support services.

  • e-Petitions

    Unboxed Consulting Ltd

    e-Petitions enhances political engagement by allowing citizens to create, circulate, and sign petitions. Once they reach the required number of signatures, the outcomes of parliamentary debates are shared with the petitioners. This service is currently employed by the UK, Scottish, and Welsh Parliaments, and the Government of Jersey.

  • Appian Platform Services and Support

    ROBOYO (UK TRADING) LIMITED

    Roboyo helps to modernise and automate business processes. Providing tangible business outcomes underpinned by the Appian platform. As a global Appian delivery partner we offer a full range of consulting, service delivery and application / infrastructure support around the Appian platform and complementary technologies.

  • SmartCitizen Cloud SmartRewards Self-Service Portal

    SmartCitizen Limited

    SmartRewards self-service portal allows customers to enrol for, and participate in a rewards and incentives scheme. The portal shows participants activities which earn points when performed and any rewards to which they are entitled (either with or without points), and allows them to easily redeem these.

  • Orbis Crossborder Investment

    MOODY'S ANALYTICS UK LIMITED

    Orbis Crossborder Investment is a unique database that looks at cross-border Greenfield FDI projects and Mergers & Acquisitions (i.e. deals), and delivers information on the companies behind these investments – both listed and private. It tracks information daily, and monitors announced, completed and cancelled/withdrawn projects and deals, along with rumours.

  • Property Management Case Management System

    Claritas Solutions Ltd

    Empowers users to have complete control of their property management cases. Secure, scalable, with full GDPR hosted in the UK offering quick and flexible deployment with no upfront costs. Full multi-agency working utilising cutting edge technology ensuring full UK data sovereignty for efficient and sustainable operations.

  • Evalu8 Valuation Software

    Democracy Counts Limited

    eValu8 provides support for the valuation, notification and billing of non-domestic subject and Council tax management

  • Access Charity CRM

    The Access Group

    Access Charity CRM is a user friendly and modular Contact Relationship Management solution which caters for non-profit, education and membership organisations. It addresses Marketing and Communications, Income / Donation Processing, Gift Aid processing, Event Management, Volunteer Management, Professional Fundraising, Membership management and Grant Awarding.

  • CCaaS (Contact Centre as a Service) Intermedia

    INTUITY COMMUNICATIONS LIMITED

    Elevate provides UCaaS, CCaaS and CPaaS services from VOIP telephony , through text, voice and video media support up-to full contact centre . Intermedia’s omnichannel contact centre includes speech analytics, AI, skills-based routing, Intelligent IVR, predictive campaign dialler, dashboards, customisable wallboards, quality management and media recording with open API integration.

  • Microsoft Dynamics 365 Customer Relationship Management (CRM)

    Total Enterprise Solutions

    Microsoft Gold Partner deployment and license management of Microsoft Dynamics D365 Customer Relationship Management (CRM) capability, helping organisations to engage more effectively with their stakeholders creating targeted and insight driven communications, delivering more productive relationships, and improving oversight and automation of operational processes that deliver service efficiency and effectiveness gains.

  • Adults Social Care

    Digital Modus Ltd

    Adult Social Care Solutions for Local Authorities, leveraging Salesforce's Public Sector Suite to optimize customer application processes across all channels. Features intuitive tools for comprehensive information capture, efficient case management, seamless progress tracking, robust communication, and flexible payment options.

  • Microsoft Dynamics 365 Online Portal for Cloud Self Service

    Ve3 Global Ltd

    VE3 specializes in custom Microsoft Dynamics 365 solutions, emphasizing online portal development and cloud app deployment. We empower organizations with user-friendly portals, enabling self-service for citizens, suppliers, employees, and members. Our cloud-based solutions optimize efficiency, ensuring a seamless experience for all stakeholders, maximizing return on investment.

  • Leisure Management Solution

    Digital Modus Ltd

    An integrated Leisure Centre Management solution for Local Authorities. Built on the Salesforce platform offering seamless multi-channel support, personalised interactions, real-time data insights, and efficient customer engagement management, ensuring consistent service quality across all touchpoints.

  • Regulatory and Compliance Case Management Platform (CRM)

    CloudSource Ltd

    "A purpose-built Regulatory Case Management system, built on best-in-class, Microsoft Dynamics 365 Cloud Technology. The solution empowers Case Workers through data-driven business process automation, real-time analytics and a self-serve citizen portal. CloudSource offer an end-to-end service, from design thinking workshop, prototyping, implementation and managed services."

  • Verint Text Analytics

    Puzzel Ltd

    Verint Text Analytics helps organisations uncover actionable insights from text-based customer engagement, such as email, web chat, social media, surveys, and customer forums. Deployed in addition to Verint Speech Analytics, it ensures organisations can analyse/report, and take action on every spoken and text interaction with an organisation, not just voice.

  • Glu Platform

    Capricorn Ventis Ltd.

    Glu Platform is a suite of solutions enabling data and process management across a range of business areas, including customer, communications, marketing, opportunity and service management. It extends to asset, event, product and contracts management. Data can be shared with specific B2B collaborators, and/or published to a B2C marketplace.

  • TransUnion - Online Trace, Fraud and Financial Investigations - Retriever

    TRANSUNION INTERNATIONAL UK LIMITED

    Retriever is an online tracing tool used for debtor tracing, asset reunification and anti-fraud/money laundering purposes. Retriever instantly returns name, DOB and address matches, ranked on likelihood, along with supporting evidence. Contact data, associate, alias, and address links are also returned, with no footprint left on the consumers credit file.

  • Pegasystems Cloud Software - Contact Centre Operations

    Pegasystems Limited

    Pega is a low-code platform for AI-powered decisioning and workflow automation. We enable organisations to get work done using apps that are secure, scalable, governed, and maintainable. We offer solutions for business process management, digital process automation, and customer/citizen engagement. Contact Centre operations are a key use-case of the platform.

  • Scout®

    Synalogik Innovative Solution

    Meet Scout® by Synalogik, a one-of-a-kind, auditable and evidential data aggregation platform for discovering hidden risks and providing searches across third-party, internal, and open-source data sets. Scout® automates enquiries individually or bulk upload. Real-time interrogation of multiple investigations with automated risk analysis for identification of fraud or other criminal activity.

  • PoliceBox: frontline productivity platform

    Coeus Software Ltd

    A frontline productivity platform for operational policing. An innovative approach to digital transformation delivering radical business change. Mobilise business processes using a simple no-code design tool. Integrate with back office and national systems using API via 3rd party integration platform. Works with Android, iOS and Windows devices online and offline.

  • Microsoft Power BI for Reporting, Data Insight and Data Visualisation

    Brightwire

    Brightwire helps organisations plan and deliver business applications based on Microsoft Power Platform - including PowerAutomate, PowerApps, PowerBI and model driven apps. Connected together with Office 365, Dynamics 365, Azure, and hundreds of other apps, we rapidly build end-to-end solutions that make a difference to our clients and their users.

  • CarePulse cost of care

    Evalucom Consulting

    Our experts develop and deliver service specific cost models that support market sustainability and value for money. Our cost models can be delivered for: - Home care - Residential care - Continuing Healthcare (CHC) - Funded Nursing Care (FNC) - Mental Health - Learning Disability - Children & Young People

  • Email Marketing

    Campaign Master (UK) Ltd.

    To enable marketers to send branded email campaigns with full reporting via an easy to use UI. Additionally, our platform can be used for SMS marketing, email automation, surveys, sign up and adhoc data capture forms and website tracking. We also provide easy to use CRM.

  • Civica FOI, EIR, Subject Access Request, Information Request and GDPR Case Management (iCasework)

    Civica UK Limited

    A highly configurable and scalable SaaS solution deployed securely upon Amazon Web Services (AWS) which allows for the recording and management of information requests received via multiple channels to deliver statutory and regulatory requirements for the public and private sectors, supporting compliance with FOI, EIR and GDPR legislation.

  • 8x8 Cloud PBX

    Opus Telecoms

    8x8 X-Series provides UCaaS, CCaaS CPaaS services from VOIP telephony X1, through text, voice and video media support up-to full contact centre X8. 8x8’s omnichannel contact centre includes speech analytics, AI, skills-based routing, Intelligent IVR, predictive campaign dialler, dashboards, customisable wallboards, quality management and media recording with open API integration.

  • UCD Strategy

    Cogworx

    Understanding the drivers, emotions and challenges of your audience through to the practicalities of bringing a product or service to market.

  • Book a Desk Space Microsoft Power App

    Ceox

    Ceox’s Book a Desk Space App on Microsoft’s Power Platform enables individuals, and teams, to view available office space and book desks for themselves and colleagues - any device, anywhere. App includes meetings rooms and parking. Making use of PowerApps, with Teams integration, it is a solution for space management.

  • Microsoft Teams Call Recording Service

    Geomant

    Geomant's call recording service for Microsoft Teams offers a flexible and cost-effective approach to interaction recording and transcription. Utilising market leading Verint VFC technology, along with our Azure hosting experience, we offer fully managed software as a service (SaaS) and hybrid packages to suit all business requirements.

  • Civica Correspondence and Enquiry Management (iCasework Case Management)

    Civica UK Limited

    A highly configurable and scalable SaaS solution deployed securely upon Amazon Web Services (AWS) which allows for the recording and management of correspondence received via multiple channels and for specific workflow to be actioned subject to correspondence type. It’s applicable to local government, central government, the NHS and private sectors.

  • Abavus - Enterprise Licence

    Abavus.co.uk

    Our My Council Services enterprise licence provides site-wide access to core licence and product modules on our platform. This enables a multi-channel online and native mobile customer self-service platform, and incorporating fully functional back-office modules. All of this is supported by sophisticated workflow and automation tools.