-
TRANSUNION INTERNATIONAL UK LIMITED
Retriever is an online tracing tool used for debtor tracing, asset reunification and anti-fraud/money laundering purposes. Retriever instantly returns name, DOB and address matches, ranked on likelihood, along with supporting evidence. Contact data, associate, alias, and address links are also returned, with no footprint left on the consumers credit file.
-
PEGASYSTEMS LIMITED
Pega is a low-code platform for AI-powered decisioning and workflow automation. We enable organisations to get work done using apps that are secure, scalable, governed, and maintainable. We offer solutions for business process management, digital process automation, and customer/citizen engagement. Contact Centre operations are a key use-case of the platform.
-
SYNALOGIK INNOVATIVE SOLUTIONS LIMITED
Meet Scout® by Synalogik, a one-of-a-kind, auditable and evidential data aggregation platform for discovering hidden risks and providing searches across third-party, internal, and open-source data sets. Scout® automates enquiries individually or bulk upload. Real-time interrogation of multiple investigations with automated risk analysis for identification of fraud or other criminal activity.
-
VIEWDECK CONSULTING LIMITED
Customer Platform for the Cloud is a SaaS service designed to revolutionise customer interaction management in the UK public sector. With scalable and secure cloud-based infrastructure, multi-channel communication, and real-time analytics, organisations can enhance customer satisfaction, streamline operations, and drive efficiency in service delivery for improved citizen engagement and satisfaction.
-
COEUS SOFTWARE LIMITED
A frontline productivity platform for operational policing. An innovative approach to digital transformation delivering radical business change. Mobilise business processes using a simple no-code design tool. Integrate with back office and national systems using API via 3rd party integration platform. Works with Android, iOS and Windows devices online and offline.
-
BRIGHTWIRE TECHNOLOGY SERVICES LIMITED
Brightwire helps organisations plan and deliver business applications based on Microsoft Power Platform - including PowerAutomate, PowerApps, PowerBI and model driven apps. Connected together with Office 365, Dynamics 365, Azure, and hundreds of other apps, we rapidly build end-to-end solutions that make a difference to our clients and their users.
-
EVALUCOM CONSULTING LTD
Our experts develop and deliver service specific cost models that support market sustainability and value for money. Our cost models can be delivered for:
- Home care
- Residential care
- Continuing Healthcare (CHC)
- Funded Nursing Care (FNC)
- Mental Health
- Learning Disability
- Children & Young People
-
CAMPAIGN MASTER (UK) LIMITED
To enable marketers to send branded email campaigns with full reporting via an easy to use UI. Additionally, our platform can be used for SMS marketing, email automation, surveys, sign up and adhoc data capture forms and website tracking. We also provide easy to use CRM.
-
CIVICA UK LIMITED
A highly configurable and scalable SaaS solution deployed securely upon Amazon Web Services (AWS) which allows for the recording and management of information requests received via multiple channels to deliver statutory and regulatory requirements for the public and private sectors, supporting compliance with FOI, EIR and GDPR legislation.
-
OPUS BUSINESS SYSTEMS LIMITED
8x8 X-Series provides UCaaS, CCaaS CPaaS services from VOIP telephony X1, through text, voice and video media support up-to full contact centre X8. 8x8’s omnichannel contact centre includes speech analytics, AI, skills-based routing, Intelligent IVR, predictive campaign dialler, dashboards, customisable wallboards, quality management and media recording with open API integration.
-
COGWORX LIMITED
Understanding the drivers, emotions and challenges of your audience through to the practicalities of bringing a product or service to market.
-
CEOX SERVICES LTD
Ceox’s Book a Desk Space App on Microsoft’s Power Platform enables individuals, and teams, to view available office space and book desks for themselves and colleagues - any device, anywhere.
App includes meetings rooms and parking. Making use of PowerApps, with Teams integration, it is a solution for space management.
-
Geomant
Geomant's call recording service for Microsoft Teams offers a flexible and cost-effective approach to interaction recording and transcription. Utilising market leading Verint VFC technology, along with our Azure hosting experience, we offer fully managed software as a service (SaaS) and hybrid packages to suit all business requirements.
-
CIVICA UK LIMITED
A highly configurable and scalable SaaS solution deployed securely upon Amazon Web Services (AWS) which allows for the recording and management of correspondence received via multiple channels and for specific workflow to be actioned subject to correspondence type. It’s applicable to local government, central government, the NHS and private sectors.
-
ABAVUS LIMITED
Our My Council Services enterprise licence provides site-wide access to core licence and product modules on our platform. This enables a multi-channel online and native mobile customer self-service platform, and incorporating fully functional back-office modules. All of this is supported by sophisticated workflow and automation tools.
-
SKYFLO DIGITAL LTD
Transform customer service with a single view of a customer's activity and tools for field service, messaging, bots, voice, social service and AI in workflow. Work faster and more productively across all channels on one platform making customer service frictionless, improving your efficiency and customer satisfaction whilst reducing costs. SFDCHX2024GC14
-
UK IT NETWORKS LTD
Unified Communications service from 8x8's X-Series (1 to 8), increases productivity, delivering a full communications solution, including telephony, voicemail, collaboration via web chat, video, email, IM, conference calls, data sharing, Microsoft Teams integration; call recording, customer analytics. Inclusive Call plans, per user per month (Local National and Mobile)
-
FormusPro
FormusPro is a certified Microsoft Partner who specialises in the implementation, configuration and development of software, primarily on the Microsoft Dynamics 365 (D365) platform. In addition, we also offer data migration, system integration, continuous system development, software licensing, consultancy, training, training documentation and support.
-
RAZOR THORN SECURITY LTD
OneTrust offers a comprehensive suite of solutions for trust and compliance, including privacy, security, data governance, and more. With over 12,000 clients worldwide, OneTrust helps organisations operationalise trust, simplify compliance with regulations such as GDPR, and streamline workflows through automation, ensuring data protection and risk management.
-
INGENTIVE LIMITED
Ingentive specialises in maximising the potential of Microsoft Power Apps, enabling businesses to create custom applications quickly and easily.
Our service empowers users to build apps tailored to their specific needs, streamlining processes and driving efficiency.
-
BOOMERANG I-COMMS LTD
Boomerang delivers a robust two-factor authentication (2FA) messaging service, bolstering account security with one-time passcode (OTP) verification. Our solution equips developers with seamless integration tools for heightened protection against unauthorized access. Leveraging Boomerang's platform fortifies accounts, reducing risks and ensuring compliance with ISO 27001, Cyber Essentials, and Cyber Essentials Plus.
-
CLOUD 9 TECHNOLOGIES LTD
The Cloud 9 Amazon Alexa Skill is a powerful platform to enable residents to engage with their council using an Amazon Echo device. Residents can use natural language to check next bin collection days, get recycling advice, report missed bins and get information on nearby planning applications and local councillors.
-
EQUIFAX LIMITED
Equifax Mortality Screen uses HALO deceased data to provide a fully verified checking service to help prevent and combat the costly and distressing effects of deceased identity fraud, or contacting a deceased person by mistake.
-
Digital Space Managed Services Ltd
Flexible, cost effective cloud based Contact Centre suited to the public sector bringing together an omni-channel experience along with the ability to integrate with other Digital Space solutions such as Automated Answer, Softphone, Wallboard, Webchat and Autodialler.
-
GRANICUS-FIRMSTEP LIMITED
The Granicus Government Experience Cloud is a comprehensive cloud-based platform for communications, citizen engagement, digital services, and service delivery. It’s designed to enable stronger relationships, improve trust, and provide excellent government customer experiences for citizens.
-
TRACTIVITY LIMITED
Tractivity is a cloud-based, UK stakeholder engagement tool, providing functionality to manage and engage with all stakeholders through a single SRM system and fully integrated public accessible community engagement portal.
Whilst maintaining GDPR compliance, Tractivity provides all the built-in tools such as surveys, newsletters, events, stakeholder mapping to issue management.
-
BUSINESS SYSTEMS (U.K.) LIMITED
NICE IEX Workforce Management is a industry-leading enterprise solution to tackle challenging staffing and employee engagement challenges, Artificial intelligence powers the most accurate omnichannel forecasting, and machine learning simulation ensures a smarter, precise schedule every time.
With 30 years experience, we offer consultancy, implementation and support for Local Authorities.
-
BOOMERANG I-COMMS LTD
Boomerang’s Dynamics 365 plug-in and custom Connector provides seamless integration to Microsoft apps and Power Platform, overcoming broadcast limitations by matching activities with responses. This fosters conversational engagements, recorded in contacts’ timelines for seamless automation and stakeholder interactions. ISO-27001, CyberEssentials,Cyber Essentials Plus certifications ensure data security.
-
XEROX (UK) LIMITED
CareAR’s Service Experience Management platform, provides Self-Solve and Remote-Solve support. Digital processes twinned with AR-Instructional Content, and AI-Powered Visual Verification, empowers end-users with the Right Content, in the Right Context, at the Right Time. This service, backed with AR Visual Support, helps to Reduce Downtime, Increase CSAT and Eliminate Dispatches.
-
CEOX SERVICES LTD
Ceox’s Microsoft Dynamics 365 enables Public Sector Organisations to transform their back-office operations and deliver services digitally. Based upon MS Dynamics 365 with options to provide services digitally using a portal means it’s an ideal, flexible cloud-based platform for digital transformation. Deliver better satisfaction and reduced costs by improving efficiencies.