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1202 results found

1202 results found in Lot 2: Cloud software in the category Contact management

  • Intermedia Elevate for Microsoft Teams

    INTUITY COMMUNICATIONS LIMITED

    Global PSTN access via Intermedia's native voice for Microsoft Teams integration. Increase productivity with a full communications solution, including telephony, voicemail; video, email, conference calls, data sharing, online meetings; call recording, customer analytics, internet fax. Call plans, per user per month: UK local, national and mobile numbers.

  • Fusion - Teams Telephony SIP and Call Plans

    CHARTERHOUSE VOICE & DATA LIMITED

    SIP Trunking directly provided by Gamma, the UK’s market leader for SIP Trunks. The SIP service is designed as an ISDN replacement for the PSTN switch-off, compatible with all IP/SIP enabled telephone systems and Session Border Controllers (SBCs). Delivering enhanced cloud features; automatic failover (SIP PING) and flexible SIP channels.

  • Advanced Sourcing Management

    OneAdvanced Limited

    Advanced Sourcing Management that enables you to quickly and efficiently engage with your supply base through the use of quick quotation tools and frameworks. Receive responses to requests for quotations directly into the solution, evaluate responses on a number of criteria and manage the resulting contracts all within one platform.

  • Neo Technology Conversational AI Chatbot Tool

    NEO TECHNOLOGY LIMITED

    Neo Technology's Conversational AI Chatbot Tool enhances websites by engaging with users before human intervention. Intelligent and multilingual, it guides users through a series of questions to provide relevant information. If needed, it seamlessly transfers control to human agents for further assistance.

  • 8x8 Meetings Collaboration

    Digital Space Managed Services Ltd

    8x8 Video Meetings enables external participants to join meetings directly from their browser without the need to download plugins or software applications. 8x8 Video Meetings enables interactions that start as a chat or phone call to seamlessly move to a full HD video collaboration session with screen sharing.

  • Patient Care Management and Digital Record of Care

    BRIGHTWIRE TECHNOLOGY SERVICES LIMITED

    Brightwire provides consulting, configuration and integration of its cloud-based care management solution to help organisations to focus on individual-centred care. Care teams can capture, manage and assess individuals digital records, automate processes such as letters, trigger workflows to escalate or route cases, and manage and report on care plans.

  • Microsoft Dynamics365 CRM Cloud Advisory Services with Cloud Implementation/Testing/Roll out/Support

    INFOSYS LIMITED

    Infosys’ Microsoft Dynamics 365 CRM services: End-to-end services for cloud readiness assessment, fit-gap analysis, integration, and optimisation services for Microsoft D365 cloud implementation. We implement all the modules of D365 CRM, including Sales, Customer Insights, Customer Service, Field Service and Project Operations. We also provide warranty/hyper care post go-live.

  • Civica OnDemand Direct Payment Audit

    CIVICA UK LIMITED

    Civica Direct Payment Audit solution can support you in you in regularly auditing direct payment accounts to provide assurance that funds are being appropriately spent. We can complement your teams on a business-as-usual basis, or we can undertake specific review projects.

  • MyPathway

    VITALHUB UK LIMITED

    MyPathway is a digital platform, connecting patients / carers to clinical teams via a patient app and a clinical portal. MyPathway automates key steps in each clinical pathway that enables patients to manage appointments, access self-help resources, complete questionnaires, and record regular medical information remotely.

  • Granicus Government Experience Cloud for Utilities

    GRANICUS-FIRMSTEP LIMITED

    The Granicus Government Experience Cloud is a comprehensive cloud-based platform for communications, citizen engagement, digital services, and service delivery. It’s designed to enable stronger relationships, improve trust, and provide excellent government customer experiences for citizens.

  • eCasework

    Porism Limited

    Case management and CRM software for elected representatives. Record and complete casework, engage with local residents and authority officers, organise events and deadlines, and gain local insight with our all-in-one solution. eCasework is the all-in-one solution for councillors, MLAs, AMs, MPs, MSPs and unions

  • Liberator Freedom of Information (FoI)

    FARTHEST GATE LIMITED

    The Liberator FoI solution is a market leading module forming part of the Liberator suite of products. Liberator FoI can be used independently of other Liberator products. It is very easy to set up, configure and use and offers clients and their customers great efficiencies.

  • Salesforce Sales Cloud

    ARCUS GLOBAL LIMITED

    Supporting government’s drive for intelligent revenue generation and comprehensive stakeholder management, Salesforce’s citizen 360 allows tracking of relationships, activities and tasks and easy process automation. From stakeholder to grant and opportunity management, empower your teams to collaborate and succeed, boosting productivity with trusted AI, whilst comprehensive reporting provides transparency. SFDCA2024GC14

  • U Refer Patient Self Referral Web Portal

    ALLIED HEALTH PROFESSIONALS SUFFOLK CIC

    U Refer is a software package used to manage patient self referral to services in healthcare. Using an online, device agnostic, web portal, patients complete a health questionnaire which once clinically triaged within the portal, leads to the ability to manage care, appointments and patient communications seamlessly. Telephone alternative available.

  • Microsoft Dynamics 365 Customer Engagement (CRM)

    KICK ICT GROUP LIMITED

    We combine Microsoft Dynamics 365 Sales, Marketing, Customer Service, Field Service and Project Service Automation applications to offer the ultimate customer engagement platform. Formerly known as Dynamics CRM Our service includes developing, consulting, migrating, deploying and supporting Microsoft Dynamics 365 applications.

  • Salesforce Licence

    METHODS BUSINESS AND DIGITAL TECHNOLOGY LIMITED

    As a Salesforce Reseller, and Consulting partner, the Methods Salesforce Licencing Service provides you the ability to purchase services and licences under one agreement across the full Salesforce products suite including Sales Cloud, Service Cloud, Marketing Cloud, Experience Cloud, Health Cloud, Public Sector Solutions, Data Cloud and Net Zero Cloud.

  • Dynamics 365 Field Service

    PHOENIX SOFTWARE LIMITED

    Dynamics 365 Field Service streamlines operations enabling technicians to view schedules, manage work orders, and track assets, leveraging tight integration between Dynamics 365 for Customer Service capabilities. Enable real-time collaboration between technicians and remote experts via video calling by offer step-by-step instructions for tasks, enhancing efficiency and knowledge sharing.

  • Insight - Salesforce Add-ons

    INSIGHT DIRECT (UK) LTD

    Extending Salesforce services is easy with a host of powerful add-ons. Pre-integrated, adding extra functionality and services is fast and easy. The add-ons listed give you the extra capability, tools and capacity you need to configure your Salesforce service the way you want. SFDCI2024GC14

  • Microsoft Dynamics 365 / D365 Field Service

    KERV DIGITAL LIMITED

    Use Dynamics/D365 Field service to provide integrated work order, customer case and resource planning solution to your field based service teams, enabling them to deliver excellent service management. We support discovery activities, business architecture, governance set-up, DevOps/SecOps tooling, service design, experience research/design, technical architecture, predictive science and all related services.

  • Arcus Health and Safety

    ARCUS GLOBAL LIMITED

    Arcus Health and Safety is a flexible and intuitive cloud-based solution built on Salesforce, helping Health and Safety teams manage their caseload including the handling of enquiries, registrations, inspections, risk assessments and follow-on processes. The included mobile app supports full access and offline remote working.

  • FourNet (4net) WebEx Cloud Contact Centre

    4NET TECHNOLOGIES LTD

    FourNet offers omni-channel contact centre services from a native cloud contact centre solution, with a world class, expert implementation and support. It combines the AI-powered, collaborative WebEx Contact Centre platform with strategic, expert consultation and flexible levels of service from a Gold Certified Cisco Master Collaboration Partner.

  • Granicus Government Experience Cloud

    GRANICUS-FIRMSTEP LIMITED

    The Granicus Government Experience Cloud is a comprehensive cloud-based platform for communications, citizen engagement, digital services, and service delivery. It’s designed to enable stronger relationships, improve trust, and provide excellent government customer experiences for citizens.

  • Salesforce Lightning Service Cloud

    ARCUS GLOBAL LIMITED

    Transform customer service with a single view of a customer's activity and tools for field service, messaging, bots, voice, social service and AI in workflow. Work faster and more productively across all channels on one platform making customer service frictionless, improving your efficiency and customer satisfaction whilst reducing costs. SFDCA2024GC14

  • Salesforce Hyperforce Lightning Add-ons

    XMA LIMITED

    Extending Salesforce services is easy with a host of powerful add-ons. Pre-integrated, adding extra functionality and services is fast and easy. The add-ons listed give you the extra capability, tools and capacity you need to configure your Salesforce service the way you want. SFDCHX2024GC14

  • Symplicity UniHub Placements and Global Mobility

    Symplicity Corporation

    Cohesion and inclusivity of data has never been more important for institutions. For teams operating in isolation, data is often insecure and potentially lost, impacting assessment of student engagement; critical for leadership making decisions. Adding the importance of driving a unified student experience, UniHub addresses these challenges and more.

  • RIVIAM Digital Care - Hospital Discharge Service

    RIVIAM DIGITAL CARE LIMITED

    RIVIAM’s Discharge Service supports digital transformation in the way hospital teams refer patients to Local Authority, healthcare and third sector services, to fast track discharge of medically fit patients. The service includes: an onward admission referral form including discharge dependent services, care control dashboard, online communication across services, EPR interfacing.

  • Novoville e-Ticketing & Smart Mobility Platform

    NOVOVILLE LIMITED

    The Novoville e-Ticketing & Smart Mobility platform is an out-of-the box solution which allows local authorities to offer a single ticketing and journey planning application for all modes of transport. This improves customer experience, increases revenue, makes enforcement more efficient and positively impacts the quality of life in the locality.

  • Suppeco SRM Supply Chain Supplier Visibility

    SUPPECO LIMITED

    Supplier Relationship Management Cloud Software. Supplier Contract Management Cloud Software. Suppeco leverages the potential in relationships to solve key challenges facing the customer-supplier ecosystem

  • Fusus by Axon

    AXON PUBLIC SAFETY UK LIMITED

    Fusus by Axon is an open ecosystem that integrates all public safety assets. It can integrate with any data source, such as pulling in public and private video feeds by utilising and unifying existing equipment. It enables public safety personnel to function more efficiently creating a common operating picture.

  • e-shot™ for digital democracy

    FORFRONT LIMITED

    e-shot™ is the digital engagement platform trusted by the public sector to manage highly effective campaigns. Whether it is public consultations or planning applications, e-shot gives you a simple solution for promoting and engaging in conversation with your audience.