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1187 results found

1187 results found in Lot 2: Cloud software in the category Contact management

  • MyPathway

    VITALHUB UK LIMITED

    MyPathway is a digital platform, connecting patients / carers to clinical teams via a patient app and a clinical portal. MyPathway automates key steps in each clinical pathway that enables patients to manage appointments, access self-help resources, complete questionnaires, and record regular medical information remotely.

  • Granicus Government Experience Cloud for Utilities

    GRANICUS-FIRMSTEP LIMITED

    The Granicus Government Experience Cloud is a comprehensive cloud-based platform for communications, citizen engagement, digital services, and service delivery. It’s designed to enable stronger relationships, improve trust, and provide excellent government customer experiences for citizens.

  • eCasework

    Porism Limited

    Case management and CRM software for elected representatives. Record and complete casework, engage with local residents and authority officers, organise events and deadlines, and gain local insight with our all-in-one solution. eCasework is the all-in-one solution for councillors, MLAs, AMs, MPs, MSPs and unions

  • Liberator Freedom of Information (FoI)

    Farthest Gate Limited

    The Liberator FoI solution is a market leading module forming part of the Liberator suite of products. Liberator FoI can be used independently of other Liberator products. It is very easy to set up, configure and use and offers clients and their customers great efficiencies.

  • Salesforce Sales Cloud

    ARCUS GLOBAL LIMITED

    Supporting government’s drive for intelligent revenue generation and comprehensive stakeholder management, Salesforce’s citizen 360 allows tracking of relationships, activities and tasks and easy process automation. From stakeholder to grant and opportunity management, empower your teams to collaborate and succeed, boosting productivity with trusted AI, whilst comprehensive reporting provides transparency. SFDCA2024GC14

  • U Refer Patient Self Referral Web Portal

    ALLIED HEALTH PROFESSIONALS SUFFOLK CIC

    U Refer is a software package used to manage patient self referral to services in healthcare. Using an online, device agnostic, web portal, patients complete a health questionnaire which once clinically triaged within the portal, leads to the ability to manage care, appointments and patient communications seamlessly. Telephone alternative available.

  • Microsoft Dynamics 365 Customer Engagement (CRM)

    Kick ICT

    We combine Microsoft Dynamics 365 Sales, Marketing, Customer Service, Field Service and Project Service Automation applications to offer the ultimate customer engagement platform. Formerly known as Dynamics CRM Our service includes developing, consulting, migrating, deploying and supporting Microsoft Dynamics 365 applications.

  • Salesforce Licence

    METHODS BUSINESS AND DIGITAL TECHNOLOGY LIMITED

    As a Salesforce Reseller, and Consulting partner, the Methods Salesforce Licencing Service provides you the ability to purchase services and licences under one agreement across the full Salesforce products suite including Sales Cloud, Service Cloud, Marketing Cloud, Experience Cloud, Health Cloud, Public Sector Solutions, Data Cloud and Net Zero Cloud.

  • Dynamics 365 Field Service

    PHOENIX SOFTWARE LIMITED

    Dynamics 365 Field Service streamlines operations enabling technicians to view schedules, manage work orders, and track assets, leveraging tight integration between Dynamics 365 for Customer Service capabilities. Enable real-time collaboration between technicians and remote experts via video calling by offer step-by-step instructions for tasks, enhancing efficiency and knowledge sharing.

  • Insight - Salesforce Add-ons

    INSIGHT DIRECT (UK) LTD

    Extending Salesforce services is easy with a host of powerful add-ons. Pre-integrated, adding extra functionality and services is fast and easy. The add-ons listed give you the extra capability, tools and capacity you need to configure your Salesforce service the way you want. SFDCI2024GC14

  • Microsoft Dynamics 365 / D365 Field Service

    KERV DIGITAL LIMITED

    Use Dynamics/D365 Field service to provide integrated work order, customer case and resource planning solution to your field based service teams, enabling them to deliver excellent service management. We support discovery activities, business architecture, governance set-up, DevOps/SecOps tooling, service design, experience research/design, technical architecture, predictive science and all related services.

  • Arcus Health and Safety

    ARCUS GLOBAL LIMITED

    Arcus Health and Safety is a flexible and intuitive cloud-based solution built on Salesforce, helping Health and Safety teams manage their caseload including the handling of enquiries, registrations, inspections, risk assessments and follow-on processes. The included mobile app supports full access and offline remote working.

  • FourNet (4net) WebEx Cloud Contact Centre

    4net Technologies Ltd

    FourNet offers omni-channel contact centre services from a native cloud contact centre solution, with a world class, expert implementation and support. It combines the AI-powered, collaborative WebEx Contact Centre platform with strategic, expert consultation and flexible levels of service from a Gold Certified Cisco Master Collaboration Partner.

  • Granicus Government Experience Cloud

    GRANICUS-FIRMSTEP LIMITED

    The Granicus Government Experience Cloud is a comprehensive cloud-based platform for communications, citizen engagement, digital services, and service delivery. It’s designed to enable stronger relationships, improve trust, and provide excellent government customer experiences for citizens.

  • Salesforce Lightning Service Cloud

    ARCUS GLOBAL LIMITED

    Transform customer service with a single view of a customer's activity and tools for field service, messaging, bots, voice, social service and AI in workflow. Work faster and more productively across all channels on one platform making customer service frictionless, improving your efficiency and customer satisfaction whilst reducing costs. SFDCA2024GC14

  • Salesforce Hyperforce Lightning Add-ons

    XMA LIMITED

    Extending Salesforce services is easy with a host of powerful add-ons. Pre-integrated, adding extra functionality and services is fast and easy. The add-ons listed give you the extra capability, tools and capacity you need to configure your Salesforce service the way you want. SFDCHX2024GC14

  • Symplicity UniHub Placements and Global Mobility

    Symplicity Corporation

    Cohesion and inclusivity of data has never been more important for institutions. For teams operating in isolation, data is often insecure and potentially lost, impacting assessment of student engagement; critical for leadership making decisions. Adding the importance of driving a unified student experience, UniHub addresses these challenges and more.

  • RIVIAM Digital Care - Hospital Discharge Service

    RIVIAM DIGITAL CARE LIMITED

    RIVIAM’s Discharge Service supports digital transformation in the way hospital teams refer patients to Local Authority, healthcare and third sector services, to fast track discharge of medically fit patients. The service includes: an onward admission referral form including discharge dependent services, care control dashboard, online communication across services, EPR interfacing.

  • Novoville e-Ticketing & Smart Mobility Platform

    Novoville Ltd

    The Novoville e-Ticketing & Smart Mobility platform is an out-of-the box solution which allows local authorities to offer a single ticketing and journey planning application for all modes of transport. This improves customer experience, increases revenue, makes enforcement more efficient and positively impacts the quality of life in the locality.

  • Suppeco SRM Supply Chain Supplier Visibility

    SUPPECO LIMITED

    Supplier Relationship Management Cloud Software. Supplier Contract Management Cloud Software. Suppeco leverages the potential in relationships to solve key challenges facing the customer-supplier ecosystem

  • Fusus by Axon

    Axon Public Safety UK Limited

    Fusus by Axon is an open ecosystem that integrates all public safety assets. It can integrate with any data source, such as pulling in public and private video feeds by utilising and unifying existing equipment. It enables public safety personnel to function more efficiently creating a common operating picture.

  • e-shot™ for digital democracy

    FORFRONT LIMITED

    e-shot™ is the digital engagement platform trusted by the public sector to manage highly effective campaigns. Whether it is public consultations or planning applications, e-shot gives you a simple solution for promoting and engaging in conversation with your audience.

  • Microsoft Dynamics 365 Customer Service Implementation

    AKITA SYSTEMS LIMITED

    Akita Intelligent Solutions will deploy a new instance of Microsoft Dynamics 365 Customer Service into your organisation for a fixed price.

  • NTT DATA Business Solutions - SAP Employee Central Service Centre

    NTT DATA Business Solutions (UK) Limited

    SAP® SuccessFactors® Employee Central Service Centre delivers multichannel customer service to your employees. It helps prioritise issues, routing tickets to team members to deliver the best responses. It provides employees with direct access to a contextual knowledge base to allow them to find the answer to their own HR-related questions.

  • Customer Experience Management (CRM) Digital Customer Contact Platform

    Meritec Limited

    SaaS application combines system integrations with intelligent process automation to provide a seamless back-office solution to deal with all customer contact and records. Optional 360 view page which pulls records from multiple databases stopping users having to access multiple systems at once. Business rules engine provides flexible and scalable workflows.

  • Liberator Public Space Protection Order (PSPO)

    Farthest Gate Limited

    The Liberator PSPO solution is a market leading module forming part of the Liberator suite of products. Liberator PSPO can be used independently of other Liberator products. It is very easy to set up, configure and use and offers clients and their customers great efficiencies.

  • Salesforce Hyperforce CRM Cloud

    SOFTCAT PLC

    For users requiring combined capabilities of both Salesforce Service and Sales Clouds, provides class-leading Automation and Service Management in a single license. Sales allows you to track relationships, manage activities and opportunities. Service provides for management of Cases, Complaints, Contact Centres or Back Office teams and processes. SFDCHS2024GC14

  • Global 4's 8x8 Hosted PBX

    GLOBAL 4 COMMUNICATIONS LIMITED

    Unified Communications service from 8x8's X Series (1-8). Full communications solution, including telephony, voicemail; collaboration via web chat, video, email, IM, conference calls, data sharing, online meetings; call recording, customer analytics, internet fax. Call plans, per user per month: UK local, national and mobile numbers. Universal Teams Messaging. Increased productivity.

  • Arcus Garden Waste (Green Waste)

    ARCUS GLOBAL LIMITED

    Arcus Green Waste is a flexible and intuitive cloud-based solution built on Salesforce, which helps Green and Garden waste teams manage subscriptions, signup, communications, and payments. It enables residents to sign up for and manage their waste subscription online via a self-service portal including taking one-off and recurring payments.

  • Salesforce Hyperforce Industry Solutions

    SOFTCAT PLC

    Salesforce Health Cloud uses the power of the cloud, social and mobile technologies to give healthcare professionals the tools they need to collaborate more efficiently, understand patients more deeply, and build 1-to-1 relationships across entire care journeys. SFDCHS2024GC14