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INSIGHT DIRECT (UK) LTD
Transform customer service with a single view of a customer's activity and tools for field service, messaging, bots, voice, social service and AI in workflow. Work faster and more productively across all channels on one platform making customer service frictionless, improving your efficiency and customer satisfaction whilst reducing costs. SFDCHI2024GC14
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CDW LIMITED
In addition to the Free and P1 features, P2 also offers Azure Active Directory Identity Protection (risk-based Conditional Access), Privileged Identity Management to help discover, restrict, and monitor administrators and their access to resources and to provide just-in-time access when needed, and Identity Governance
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SNAP SURVEYS LIMITED
Experience Measurement Platform software providing professional data collection and reporting for surveys, assessments and audits. Optimise engagement and transform data into knowledge.
System is accessed entirely online through a browser, with downloadable desktop app for power users and mobile app for offline interviewing. Multi-language capability for online, mobile and paper.
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C365Cloud
C365Cloud’s software has numerous fire safety modules designed to help organisations manage their compliance relating to fire safety regulations. Complete and manage audits and inspections such as fire risk assessments or fire door inspections through mobile working including asset tagging and interactive floor plans.
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Dotdigital
Dotdigital is an cross-channel marketing automation platform and services provider that already helps 4,000+ brands devise successful, personalized marketing campaigns across multiple channels (email, SMS, social, live chat, and more). Paired with its Microsoft Dynamics 365 CRM integration, marketers are able to deliver cohesive, end-to-end experiences that achieve results.
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Appian Software International LLC
The Appian Grants Management solution provides a comprehensive set of automation and monitoring tools to ensure a standardised, compliant approach for grants management. Combining rules, AI and interfaces designed to handle end to end processing and mobile capabilities. APP24GC14
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INFORMED SOLUTIONS LIMITED
InformedDECISION© is an innovative SaaS platform that provides a ready-made, AI-enabled solution for digitising the end-to-end management of complex cases and applications. It provides: configurable, GOV.UK compliant, public-facing application forms and workflows; automated responses to simple applications; online case triage and routing; AI-based decision and response support, and; integrated reporting/analytics.
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BOOMERANG I-COMMS LTD
Boomerang aids healthcare providers in achieving better outcomes at lower costs through efficient messaging solutions. Our communication service streamlines engagement across various channels, automating tasks to reduce missed appointments, promote messaging and automate manual workforce management burdens. ISO-27001, Cyber Essentials,Cyber Essentials Plus accredited
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VISIMEDIA LTD
VisiMedia specializes in delivering comprehensive Microsoft 365 solutions tailored for the UK government and public sector. Our offerings include CRM design and build, advanced communication tools, collaborative platforms, and cybersecurity enhancements. We ensure compliance with UK data protection laws, facilitating efficient, secure, and collaborative work environments.
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MERITEC LIMITED
SaaS suite of self-service forms which can be purchased pre-configured, or custom built to your workflow requirements. Seamlessly embedded within existing websites in a responsive and accessible format. Solution integrates with back-office systems to support automated business processes. Form builder facilitates service requests, transactions, scheduling, and other customer contact points.
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SAP (UK) LIMITED
SAP Build Code leverages ready-to-use SAP services and generative AI capabilities to simplify the development of SAPUI5, SAP Fiori, mobile, and CAP applications running on SAP BTP using the Cloud Foundry runtime.
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XMA LIMITED
Supporting government’s drive for intelligent revenue generation and comprehensive stakeholder management, Salesforce’s citizen 360 allows tracking of relationships, activities and tasks and easy process automation. From stakeholder to grant and opportunity management, empower your teams to collaborate and succeed, boosting productivity with trusted AI, whilst comprehensive reporting provides transparency. SFDCX2024GC14
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S8080 LIMITED
ISO27001 certified Umbraco cloud hosted CMS for digital services and websites. S8080's GDPR compliant Umbraco CMS platform securely handles multilingualism, CRM, integrations, single sign-on, forms and workflow. Umbraco content management system is open-source, easy to use, yet powerful. Umbraco CMS is mobile optimised, accessible and designed to your user’s needs.
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AXIS12 LTD
Axis12 offers a cloud based online forms builder. Helping you to create customised forms with all of the functionality you need to streamline your data-driven operations. Collect, store and manage your information all in one centralised location and configure the workflow and integration to your specific business process needs.
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BOOMERANG I-COMMS LTD
Boomcast delivers Broadcast conversational messaging, 2-way SMS, voice, and email bulk communications. Our multi-channel messaging can automatically match responses and deliver them to your email. Schedule automated messaging campaigns across individuals or dynamic groups and create inbound SMS, email, and voice campaigns. ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited
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SmartSurvey Limited
Our Customer Satisfaction Surveys provide organisations with critical insights into customer perceptions and experiences. This comprehensive tool collects extensive feedback, enabling organisations to analyse trends, identify satisfaction drivers, and implement strategic improvements. Designed to enhance customer loyalty and operational effectiveness, it is essential for maintaining competitive advantage.
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ELLUCIAN GLOBAL LIMITED
The CRM Suite is a powerful tool designed specifically for higher education. It enables institutions to effectively recruit, enrol, support, and retain students while also building meaningful relationships with alumni. The suite comes with pre-built integrations with vital systems, customisable workflows, and task management features, which help improve productivity.
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MRI SOFTWARE LIMITED
Our online portal is an interface between a landlord and their customers such as retail unit tenants or market stall licensees. Our portals drive community engagement, offer self-service and deliver personalised content. You can share information and guides; offer forums; present statements and agreements; offer online payments and much more.
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WEB LABS LIMITED
Our comprehensive pest control management solution encompasses customer-facing interfaces, efficient case management, sophisticated scheduling capabilities, and a dedicated mobile app for technicians
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ROCKTIME LIMITED
Rocktime's verso™ licensing software provides skip Licensing Automation, data validation and process transformation. Used as a stand alone system or fully integrated, verso can be tailored to mirror and improve your internal processes, and can power all types of public sector licensing schemes.
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BOOMERANG I-COMMS LTD
Allow end users to initiate engagement with conversational messaging. Create inbound SMS, email, and voice campaigns.2-way SMS, voice, and email bulk communications. Our multi-channel messaging can automatically match responses and deliver them to your email. ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited
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ROCKTIME LIMITED
Rocktime's verso™ licensing software provides Building, Scaffold, Hoarding, Temporary Crossover or Gantry Licensing application Automation, data validation and process transformation. Used as a stand alone system or fully integrated, verso can be tailored to mirror and improve your internal processes, and licensing schemes.
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CONNECT INTERNET SOLUTIONS LIMITED
Connect’s headless, decoupled CMS solutions separate content management from content delivery for platform-independent means of presenting content across multiple channels and devices. Both use well-supported open source CMS’ for back-end only content management. Built from WordPress or Umbraco. Hosting is included.
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VE3 GLOBAL LTD
Implementation of mobile-optimised, accessible WordPress CMS websites. VE3's WordPress CMS platform provides bespoke templates for content editors. GDPR-compliant WordPress CMS has an easy-to-use admin interface and flexible content editing features. The WordPress content management system is open-source, user-friendly, and fully customisable.
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SNAP SURVEYS LIMITED
Experience Measurement Platform software providing professional data collection and reporting for surveys, assessments and audits. Optimise engagement and transform data into knowledge.
System is accessed entirely online through a browser, with downloadable desktop app for power users and mobile app for offline interviewing. Multi-language capability for online, mobile and paper.
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ROCKTIME LIMITED
Rocktime's verso™ licensing software provides online Gaming Machine Permits and Notifications Automation, data validation and process transformation. Used as a stand alone system or fully integrated, verso can be tailored to mirror and improve your internal processes, and can power all types of public sector licensing schemes.
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BOOMERANG I-COMMS LTD
Customer service SMS solution with the ability to dynamically triage customer support requests through an engagement tree, automatically passing each customer service enquiry to the correct department, using either Email, SMS or by connecting a call. Reduce calls received and handling time. ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited
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ADAPPT LIMITED
Adappt studio provides an easy and intuitive interface to keep all your content updated; manage automated feeds, images, videos, curated content in one place. Administrative interface allows you to confidently manage your audience, with an integrated email link to authorise the app and the ability to handle entitlements, preferences, notifications.
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WiFi SPARK Limited
WiFi management, authentication, engagement and entertainment services.
Filtered internet for staff, patients and visitors on tablets, BSUs and BYOD.
Services are free including games, TV, magazines, nurse call, HL7 integration, meal ordering, signposting, surveys and analytics.
Customisable, compliant, supported, monitored every day of the year with UK based telephone helpdesk.
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CEOX SERVICES LTD
Empower your workforce with a Welsh Language (Cymraeg) Canvas App to enhance service delivery and adhere to Welsh Language Measure of 2011. Platform can be used to offer other bi-lingual language options. Provides citizens with an externally-facing portal with multi-lingual functionality. Portal facilitates access to government services and information.