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CEOX SERVICES LTD
Ceox Omnichannel Engagement is built upon Microsoft Dynamics 365 for Customer Service Enterprise and enables organisations to engage with customers across platforms including Chat, SMS, Social Media, Voice, Teams and Email. Engage customers, citizens and residents using Multi Channel Engagement to deliver higher customer satisfaction, higher productivity and reduced costs.
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ABM Intelligence Limited
ACOS manages all RIPA/IPA authorities and activities. Source Management relates to the recruitment and management of Covert Human Intelligence Sources (CHIS). Centralised location (database) manages: pre-approach, recruitment, registration, Authorisation, reviews, policy logs, contacts, rewards, risk, intelligence (sanitised / unsanitised), deconfliction, compromise, tasking, performance indicators, and all associated activities
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Vodafone Limited
Vodafone storm® LITE™ is a secure enterprise-grade omni channel cloud contact centre platform, with voice and digital channel interaction management. This CCaaS solution is Microsoft Teams certified, includes reporting and call recording and is accessible through a single, browser-based interface.
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Remarkable
Salesforce Cloud is a comprehensive suite of cloud-based applications designed to manage customer relationships (CRM) and various aspects of business. It goes beyond just a traditional CRM, offering a unified platform with a range of functionalities which can be selected as required.
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NEWROCKET (UK) LIMITED
A portfolio of vertical, process driven applications built on the best-in-breed ServiceNow platform promoting business process automation through digital workflows and great experiences. The ServiceNow platform leverages a centralised concept of a single data model, single UX, single automation and integration engine
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Epaccsys Limited
ERP software provider Epaccsys have been supplying ERP software and ERP software solutions for over 15 years with Epicor ERP software. The full suite of ERP software modules available include Financial ERP software, Distribution ERP software, Supply Chain Management ERP software and Project Management ERP software.
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ARCUS GLOBAL LIMITED
Supporting government’s drive for intelligent revenue generation and comprehensive stakeholder management, Salesforce’s citizen 360 allows tracking of relationships, activities and tasks and easy process automation. From stakeholder to grant and opportunity management, empower your teams to collaborate and succeed, boosting productivity with trusted AI, whilst comprehensive reporting provides transparency. SFDCHA2024GC14
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ABM Intelligence Limited
ACOS offers a comprehensive tool for the management of applications for Directed Surveillance, Intrusive Surveillance, Property Interference, Combined (Intrusive and Property) Surveillance and TEI Warrants (all written and urgent). With easy workflow and compliance with RIPA, IPA, Police Act, GDPR, FOIA and HRA this module ensures legislative compliance.
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ARCUS GLOBAL LIMITED
Deliver citizen-first digital experiences. Build connected government interactive websites, self-service portals, and applications. Make it easy for citizens to submit forms, search knowledge, access their data and take action. Launch and adapt scalable experiences fast using clicks or code and extend with a broad ecosystem of easy-to-use tools. SFDCHA2024GC14
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SOFTCAT PLC
Transform customer service with a single view of a customer's activity and tools for field service, messaging, bots, voice, social service and AI in workflow. Work faster and more productively across all channels on one platform making customer service frictionless, improving your efficiency and customer satisfaction whilst reducing costs. SFDCHS2024GC14
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GENERATION DIGITAL LIMITED
The Kore.ai platform delivers simplicity, flexibility, and control when applying conversational and generative AI and LLMs. Deploying our platform cuts the time and effort to deploy effective AI solutions at your business. Our platform is open. We build upon your existing architecture and integrate with any LLM and technology infrastructure.
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Skyguard Ltd
Lone worker services from Peoplesafe protect the largest share of public sector lone workers. Alarms raised through lone working devices, safety apps and body cameras are professionally managed by our 24/7/365 control centre. With Peoplesafe, you’ll know your staff can receive help whenever, wherever. Peoplesafe are people risk management specialists.
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ARCUS GLOBAL LIMITED
Transform customer service with a single view of a customer's activity and tools for field service, messaging, bots, voice, social service and AI in workflow. Work faster and more productively across all channels on one platform making customer service frictionless, improving your efficiency and customer satisfaction whilst reducing costs. SFDCHA2024GC14
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Hostcomm Limited
We provide clients with the ability to communicate with their service users over their choice of channel. Our cloud contact centre solution includes an inbound call ACD, predictive dialler, Interaction analytics, PCI-DSS payment IVR, AI voice assistant, natural language IVR, reporting and analytics, voice recording and CRM intergation.
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BCS GLOBAL NETWORKS LIMITED
Deliver a committed and consistent video experience for every user, every time with New Era Technology’s Manage - Cloud service.
With behind the scenes monitoring and performance optimisation,
we ensure the best possible video experience for your users as well as
providing maximum up-time for your video conferencing services.
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VERSEONE GROUP LTD
Easily collaborate through frictionless digital interactions.
Vocoll drives productivity through empowering collaboration between internal teams and external customers, through Live Support/Chat, Knowlege bot. Vocoll customer experience is further enhanced through a native Android or iOS mobile application, enabling true on-the-go interactions via push notifications.
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ARCUS GLOBAL LIMITED
CRM Analytics Is the most effective and accessible way to see and understand data. With AI-powered insights, to find actionable predictions and valuable insights across Salesforce and legacy data. Intelligent data prep, intuitive data exploration, sharing & collaboration with industry-leading governance. Enterprise-grade analytics anyone can use. SFDCA2024GC14
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XMA LIMITED
Tableau is your self-service (SaaS or Private Cloud) visual analytics platform fully-hosted in the cloud. Keywords: Pulse, Copilot, Hanrahan, Stolte, Chabot, .TDE, BI, Dashboard, VizQL, Hyper, In-Memory, Hybrid, Live, Bridge, Desktop, Prep, Creator, Explorer, Viewer, Viz, .TWB, .TWBX, Chart, Graph, Table, Database, File, Big, Data, Secure, Governed, Audited, Intuitive, SFDCTBX2024GC14
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Saascoms
The distribution and delivery of SMS messages
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Data8 Ltd.
data8 duplicare is an automated de-duplication tool for Microsoft Dynamic 365. It delivers the ability to merge multiple records with all fields and customisable merge bulk de-duping of existing records. It also provides real-time advanced duplicate prevention with the ability to merge multiple records with all fields, including custom entities.
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Scarce IT
Flexible and scalable managed service desk, incident management, request fulfilment, enhancements, strategy advice & best practice guidance for your ServiceNow platform. UK core and extended hours available. Committed SLA response and resolution times, service reviews and dedicated account manager support, Draw-down hours based model providing ultimate flexibility and value.
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BRIGHTWIRE TECHNOLOGY SERVICES LIMITED
Brightwire helps organisations plan and deliver Microsoft Dynamics 365 applications - a fully customisable platform that is easy to use and manage, and which enables contact management, and marketing automation through a single interface. Get a 360 degree view of your customer, improve engagement and realise value.
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BOOMERANG I-COMMS LTD
Multi-channel broadcasts, conversational SMS, Email and voice messaging, and appointment management. Intelligent, automated messaging designed for educational organisations. A communications solution for the Education sector to streamline and manage workflows. All responses are matched and can be delivered to an email inbox. ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited
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WR LOGIC LIMITED
WR Logic offers a comprehensive Microsoft Power Automate implementation service, delivering extensive expertise and engagement for the design, implementation, and adoption of Power Automate, an integral component of the MS Power Platform. Our services encompass discovery, strategic planning, configuration, integration, deployment, adept change management, comprehensive training, and steadfast support services.
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BRIGHTWIRE TECHNOLOGY SERVICES LIMITED
Brightwire helps organisations plan and deliver Microsoft Dynamics 365 applications - a fully customisable platform that is easy to use and manage, and which enables contact management, and marketing automation through a single interface. Get a 360 degree view of your customer, improve engagement and realise value.
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LEIDOS INNOVATIONS UK LTD
Provision of innovative implementation and support services for the BMC Remedy platform. The service includes OOTB installation, bespoke application development, platform implementations and customisations, maintenance and support.
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EBO.AI (UK) LTD
The e-Correspondence product offers hospitals a seamless and secure method to notify patients when new documents are added to their medical records.
Utilizing AI-driven automation and secure messaging protocols, an SMS containing essential (yet limited) information is sent to the patient, ensuring confidentiality while maintaining ease of access.
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North of England Commissioning Support Unit
Contrakta offers a holistic solution designed to simplify the intricate processes of contract management within the NHS. Our platform facilitates the entire contract life-cycle, enabling customers to effectively monitor, analyse, and enhance their contractual obligations with efficiency.
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GENERATION DIGITAL LIMITED
Conversational Search Assistant with the Added Power of LLMs and Generative AI. Deliver better search relevance, more comprehensive and complete answers, and contextually personalized search results by combining the power of Kore.ai's leading conversational search capabilities, Large Language Models (LLMs) and Generative AI (GenAI) technologies.
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EQUINE REGISTER LIMITED
Enables transporters to identify and manage movements of equines and livestock in their vehicles. The application allows owners to pre-register vaccination and other health information to support compliance and provides a full audit trail of movements and animals interacted with, to support biosecurity and traceability.