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882 results found

882 results found in Lot 2: Cloud software in the category Instant messaging (IM) and chat

  • AI-Driven Tax Data Visualisation Platform

    DATASUMI LTD

    At Datasumi, we have created an advanced data visualisation platform that uses AI technology to change how tax data is examined and presented. Our innovative platform is tailored for UK Government Departments, offering interactive visualisations that reveal critical insights from even the most complex financial and tax data sets.

  • EBO AI-powered Virtual Assistant (Chatbot) for Healthcare

    EBO.AI (UK) LTD

    A digital patient communications platform which uses conversational AI (chatbot), integration, workflow & BI components to automate patient- facing processes- increasing capacity and reducing costs. Used for FAQs, Elective Recovery, Waiting List Validation, Reminders, Digital Letters, PIFU, Appointments, Self-Referral & Assessment, Consent to Treatment, PROMS/PREMS, etc. Enhances your patient portal.

  • NHS Notification Services

    MMG Mobile Marketing Group

    MMG's SMS services for the NHS offer secure, efficient communication. High deliverability ensures prompt messages to patients and staff. Personalized messaging boosts engagement and attendance rates. Analytics optimize strategies, while automation streamlines scheduling. Two-way communication handles queries. Integration ensures system cohesion, and security protects patient data.

  • Google Workspace Enterprise Plus

    Netpremacy Limited

    Google Workspace Enterprise Plus extends Enterprise Standard for more complex security and Data Loss Prevention demands of some enterprise businesses. Workspace offers real-time collaboration. Enterprise Plus provides unlimited storage volumes; improved file sharing model, audit reports for user activity. Vault provides eDiscovery and records retention. DLP and security differentiation. Netpremacy

  • Call Centre & Interactive Voice Response on Dynamics 365

    Formus Professional Software

    Formuspro supply Omnichannel for Customer Service, a robust application that extends the power of Dynamics 365 Customer Service to enable organisations to instantly connect and engage with their customers via channels like Live Chat, voice, and SMS, including real-time and historical visibility and insights into the operational efficiency of agents.

  • 8x8 Cloud Contact Centre

    Opus Telecoms

    8x8 X-Series provides UCaaS, CCaaS CPaaS services from VOIP telephony (X1), through text, voice and video media support up-to full contact centre (X8). 8x8’s omnichannel contact centre includes speech analytics, AI, skills-based routing, Intelligent IVR, predictive campaign dialler, dashboards, customisable wallboards, quality management and media recording with open API integration.

  • Microsoft 365

    Planet IT

    Microsoft Office 365 is a cloud-based service that is designed to help meet your organisation's needs for robust security, reliability, and user productivity.Office 365 is available with subscriptions that can include premium apps like Word, Excel, PowerPoint, OneNote, Outlook, Publisher, and Access. These apps can be installed on multiple devices.

  • Fusion - 8x8 Cloud Contact Centre

    Charterhouse Voice & Data

    An enterprise-level, omnichannel cloud contact centre solution designed to enhance collaboration with agents and elevate customer experiences. It features skills-based routing, supports various digital and voice channels seamlessly, provides customer journey analytics, and incorporates conversational AI for self-service tasks and automated call management.

  • Cloud Communications Cisco Webex from Virgin Media O2 Business

    Virgin Media Business

    Cisco Webex is a video conferencing and collaboration platform, while Webex Contact Center is a customer service solution offering omnichannel support through voice, chat, email, and social media channels, both designed to enhance communication and productivity within organisations​.

  • EBO Digital Self-Help Library

    EBO.AI (UK) LTD

    An EBO AI-powered Virtual Assistant for signposting, offering end user support and self-management. This will be another way to engage with service users that are not in crisis to support them with quick and easy way to access mental health support, 24 x 7.

  • Microsoft Teams Voice

    Glemnet Ltd

    A telephony calling plan for Microsoft teams and enabling incoming and outgoing calls via users Microsoft teams tenancy.

  • 8x8 Meetings

    INTUITY COMMUNICATIONS LIMITED

    8x8 Meetings are integral to the Unified Communications services provided through 8x8's X Series user plans. These services support video-based meetings, events, and team collaboration, featuring functionalities like whiteboarding for enhanced interaction and productivity.

  • Microsoft 365 Backup

    virtualDCS Ltd

    Backup Microsoft Office 365 data at the click of a button. Our fully browser managed solution provides a feature-rich office 365 backup solution and allows you to be secure in the knowledge that Veeam is protecting your data securely in the UK.

  • Equine , Livestock and Companion Animal Border and Movements Service

    EQUINE REGISTER LIMITED

    Enables organisations exchange data and record the arrival and departure of an equine, livestock, companion animals (including dogs and cats) also check the biosecurity status of an animal in advance of its arrival. Supports recording of double ended movements and communications between organisations and users to manage biosecurity and risk.

  • NEC ResponseEye / 999Eye

    NEC SOFTWARE SOLUTIONS UK LIMITED

    NEC ResponseEye/999Eye allows an operator to send a secure one time use SMS or email to enable live video, audio and location data to be live streamed back to an operator. NEC ResponseEye/999Eye is used for 999, 101 and 111 services, and agencies interacting with the public and field teams.

  • Azure Cloud Infrastructure Assessment

    HSO ENTERPRISE SOLUTIONS LIMITED

    Microsoft Azure is a Cloud Service reducing the need for on-premises infrastructure and lengthy procurement processes, providing guaranteed uptime, secure and easily scalable. Implementations involve infrastructure, data, integration, analytics, machine learning, AI (Artificial Intelligence), and applications. HSO’s Microsoft Azure consultancy services include assessment, planning, design, implementation, support and licensing advice.

  • Cisco Webex Connect by Nasstar

    GCI NETWORK SOLUTIONS LIMITED

    Webex Connect is an Enterprise Cloud CPaaS (Communications Platform as a Service) platform that enables businesses to orchestrate and automate contextual, real-time interactions with their customers via digital channels including SMS, RCS, Email, Video, WhatsApp, Facebook Messenger. Webex Connect also offers live agent conversation capabilities and integrations with other systems.

  • GuildIQ

    AGILISYS LIMITED

    GuildIQ provides white label solutions empowering essential workflows within support, qualifications and assessments. These solutions are aimed at transforming support and content delivery through tools configured to support subjective assessment evaluation, conversational chatbots and workflow management using AI virtual assistants.

  • 8x8 Voice for Microsoft Teams

    Digital Space Cloud Services Limited

    Global PSTN access via 8x8's native voice for Microsoft Teams integration. Increase productivity with a full communications solution, including telephony, voicemail; video, email, conference calls, data sharing, online meetings; call recording, customer analytics, internet fax. Call plans, per user per month: UK local, national and mobile numbers.

  • Multi Channel Campaign Management

    MMG Mobile Marketing Group

    MMG offers messaging alert-services via Multi- Channel communication including: SMS, RCS, Whatapp, Apple Business Chat, Email, Voice. Alongside a Multi-Channel Campaign Manager. Renowned for security, we hold UKAS Accredited ISO-27001, ISO9001, Cyber Essentials, Cyber Essentials Plus, and Secure Digital Transactions Kitemark accreditations. MMG delivers unparalleled SMS messaging volume and reliability.

  • NG Bailey Cloud Communications (UCaaS)

    NG Bailey IT Services Limited

    NG Bailey offers Unified and Contact Centre Communications with SIP services. Our Services are delivered with varying hosting options including Private, Public and Hybrid Cloud. Working with world leading providers such as, Gamma, Ring Central and Mitel. Our Services can be integrated with Microsoft, Amazon or Google Platforms

  • Fusion - 8x8 XCaaS (eXperience Communications as a Service) Platform

    Charterhouse Voice & Data

    8x8 XCaaS delivers UCaaS and CCaaS services from VoIP telephony (X-Series X1), full voice, chat, and video collaboration (X4) up to contact centre (X8). 8x8’s omnichannel contact centre includes skills-based routing, self-service automation, conversational AI, media recording, analytics and dashboard reporting, customisable wallboards, quality management and open API integration.

  • EBO eReferrals

    EBO.AI (UK) LTD

    EBO eReferrals is an innovative solution that integrates seamlessly with EBO’s healthcare suite and the EPR, enabling patients and hospitals to effectively manage self-referrals and 3rd party referrals. For patients, the product offers a convenient and user-friendly interface that guides them through self-referrals and bookings.

  • 8x8 Conversational AI

    8x8 UK Limited

    A powerful, user-friendly, conversational AI solution that enables organisations to create self-service experiences that automate call handling and first contact resolution for voice and digital channel interactions.

  • Digital Energy Operations

    VE3 GLOBAL LTD

    VE3 Energy Operations is a cutting-edge enterprise energy management solution offering a digital platform for storing, managing, and analyzing energy consumption data. It enables tracking energy performance and identifying opportunities for savings.

  • Managed Microsoft 365

    ALTODIGITAL NETWORKS LIMITED

    As a Direct-Bill Cloud Service Provider, Xerox's managed service of Microsoft's cloud-based office productivity, collaboration and security suite of applications. Applications include, Exchange, Outlook, Teams, OneDrive, SharePoint, Defender, Autopilot, Intune and much more. Project work and ongoing support is available as part of this service.

  • Google Workspace for Education Standard

    Levett Consultancy Ltd

    Education Standard includes all the features of Education Fundamentals, as well as advanced security and analytics tools, that help you proactively protect data and privacy, and safeguard your school community against evolving security risks.

  • Parent-Teacher Communication Facilitator

    DATASUMI LTD

    With Datasumi's Parent-Teacher Communication Facilitator, improving communication between parents and educators becomes easy. This AI-driven solution simplifies the sharing of essential updates regarding student achievements, future activities, and tailored suggestions for how parents can engage. Experience streamlined communication and ensure students receive the focus they need with our service.

  • Gamma Horizon

    Creative Networks

    Gamma Horizon is a cloud-based business communication service offering features like voice calls, conferencing, and messaging. It boosts productivity and connectivity by providing accessible tools for collaboration across devices, aiming to streamline and enhance communication within organisations.

  • Webex Calling

    Cinos

    Seamless cloud communications with Webex Calling. Improve your organisation's connectivity with a cloud-based calling solution, enabling secure and reliable voice communication across devices. Benefit from advanced features like HD audio, voicemail-to-email, and seamless integration with other collaboration tools. Transform your business communications with Webex Calling.