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867 results found

867 results found in Lot 2: Cloud software in the category Instant messaging (IM) and chat

  • 8x8 Meetings

    INTUITY COMMUNICATIONS LIMITED

    8x8 Meetings are integral to the Unified Communications services provided through 8x8's X Series user plans. These services support video-based meetings, events, and team collaboration, featuring functionalities like whiteboarding for enhanced interaction and productivity.

  • Microsoft 365 Backup

    virtualDCS Ltd

    Backup Microsoft Office 365 data at the click of a button. Our fully browser managed solution provides a feature-rich office 365 backup solution and allows you to be secure in the knowledge that Veeam is protecting your data securely in the UK.

  • Equine , Livestock and Companion Animal Border and Movements Service

    EQUINE REGISTER LIMITED

    Enables organisations exchange data and record the arrival and departure of an equine, livestock, companion animals (including dogs and cats) also check the biosecurity status of an animal in advance of its arrival. Supports recording of double ended movements and communications between organisations and users to manage biosecurity and risk.

  • NEC ResponseEye / 999Eye

    NEC SOFTWARE SOLUTIONS UK LIMITED

    NEC ResponseEye/999Eye allows an operator to send a secure one time use SMS or email to enable live video, audio and location data to be live streamed back to an operator. NEC ResponseEye/999Eye is used for 999, 101 and 111 services, and agencies interacting with the public and field teams.

  • Azure Cloud Infrastructure Assessment

    HSO ENTERPRISE SOLUTIONS LIMITED

    Microsoft Azure is a Cloud Service reducing the need for on-premises infrastructure and lengthy procurement processes, providing guaranteed uptime, secure and easily scalable. Implementations involve infrastructure, data, integration, analytics, machine learning, AI (Artificial Intelligence), and applications. HSO’s Microsoft Azure consultancy services include assessment, planning, design, implementation, support and licensing advice.

  • Cisco Webex Connect by Nasstar

    GCI NETWORK SOLUTIONS LIMITED

    Webex Connect is an Enterprise Cloud CPaaS (Communications Platform as a Service) platform that enables businesses to orchestrate and automate contextual, real-time interactions with their customers via digital channels including SMS, RCS, Email, Video, WhatsApp, Facebook Messenger. Webex Connect also offers live agent conversation capabilities and integrations with other systems.

  • GuildIQ

    AGILISYS LIMITED

    GuildIQ provides white label solutions empowering essential workflows within support, qualifications and assessments. These solutions are aimed at transforming support and content delivery through tools configured to support subjective assessment evaluation, conversational chatbots and workflow management using AI virtual assistants.

  • 8x8 Voice for Microsoft Teams

    Digital Space Managed Services Ltd

    Global PSTN access via 8x8's native voice for Microsoft Teams integration. Increase productivity with a full communications solution, including telephony, voicemail; video, email, conference calls, data sharing, online meetings; call recording, customer analytics, internet fax. Call plans, per user per month: UK local, national and mobile numbers.

  • NG Bailey Cloud Communications (UCaaS)

    NG BAILEY IT SERVICES LIMITED

    NG Bailey offers Unified and Contact Centre Communications with SIP services. Our Services are delivered with varying hosting options including Private, Public and Hybrid Cloud. Working with world leading providers such as, Gamma, Ring Central and Mitel. Our Services can be integrated with Microsoft, Amazon or Google Platforms

  • Fusion - 8x8 XCaaS (eXperience Communications as a Service) Platform

    CHARTERHOUSE VOICE & DATA LIMITED

    8x8 XCaaS delivers UCaaS and CCaaS services from VoIP telephony (X-Series X1), full voice, chat, and video collaboration (X4) up to contact centre (X8). 8x8’s omnichannel contact centre includes skills-based routing, self-service automation, conversational AI, media recording, analytics and dashboard reporting, customisable wallboards, quality management and open API integration.

  • EBO eReferrals

    EBO.AI (UK) LTD

    EBO eReferrals is an innovative solution that integrates seamlessly with EBO’s healthcare suite and the EPR, enabling patients and hospitals to effectively manage self-referrals and 3rd party referrals. For patients, the product offers a convenient and user-friendly interface that guides them through self-referrals and bookings.

  • 8x8 Conversational AI

    8X8 UK LIMITED

    A powerful, user-friendly, conversational AI solution that enables organisations to create self-service experiences that automate call handling and first contact resolution for voice and digital channel interactions.

  • Digital Energy Operations

    VE3 GLOBAL LTD

    VE3 Energy Operations is a cutting-edge enterprise energy management solution offering a digital platform for storing, managing, and analyzing energy consumption data. It enables tracking energy performance and identifying opportunities for savings.

  • Managed Microsoft 365

    ALTODIGITAL NETWORKS LIMITED

    As a Direct-Bill Cloud Service Provider, Xerox's managed service of Microsoft's cloud-based office productivity, collaboration and security suite of applications. Applications include, Exchange, Outlook, Teams, OneDrive, SharePoint, Defender, Autopilot, Intune and much more. Project work and ongoing support is available as part of this service.

  • Google Workspace for Education Standard

    LEVETT CONSULTANCY LIMITED

    Education Standard includes all the features of Education Fundamentals, as well as advanced security and analytics tools, that help you proactively protect data and privacy, and safeguard your school community against evolving security risks.

  • Parent-Teacher Communication Facilitator

    DATASUMI LTD

    With Datasumi's Parent-Teacher Communication Facilitator, improving communication between parents and educators becomes easy. This AI-driven solution simplifies the sharing of essential updates regarding student achievements, future activities, and tailored suggestions for how parents can engage. Experience streamlined communication and ensure students receive the focus they need with our service.

  • Gamma Horizon

    CREATIVE NETWORKS LIMITED

    Gamma Horizon is a cloud-based business communication service offering features like voice calls, conferencing, and messaging. It boosts productivity and connectivity by providing accessible tools for collaboration across devices, aiming to streamline and enhance communication within organisations.

  • Webex Calling

    CINOS LIMITED

    Seamless cloud communications with Webex Calling. Improve your organisation's connectivity with a cloud-based calling solution, enabling secure and reliable voice communication across devices. Benefit from advanced features like HD audio, voicemail-to-email, and seamless integration with other collaboration tools. Transform your business communications with Webex Calling.

  • Daisy Hosted PBX (RingCentral RingEX)

    WAVENET LIMITED

    Our RingEX secure solution enables customers to set up and unify business calls, SMS, fax, and more in a single app with powerful AI tools accessible across devices. It has powerful real-time analytics for better decision-making and 300+ pre-built integrations to easily automate workflows and tasks. multi-level IVR and more.

  • Redwood Technologies Cloud Contact Centre

    Redwood Technologies Ltd

    Redwood Technologies provides an Omni-Channel Cloud Contact Centre solution, known as storm®. storm® is a multi-channel CCaaS (Contact Centre as a Service) solution for inbound and outbound interactions, providing a range call center-related technologies for any size of organisation. These services can be layered over and integrated with existing technology.

  • Thiscovery

    THISCOVERY LTD

    Thiscovery is an online platform that hosts healthcare improvement and innovation projects engaging staff, patients and other stakeholders. This includes​ crowd-sourcing​, service re-design​, consultation​, research​, evaluation​. In addition, Thiscovery hosts a crowd of 10,000 registered users and has community functionality such as forums, webinars and news feeds.

  • Fusion - 8x8 Contact Centre as a Service

    CHARTERHOUSE VOICE & DATA LIMITED

    An enterprise-level, omnichannel cloud contact centre solution designed to enhance collaboration with agents and elevate customer experiences. It features skills-based routing, supports various digital and voice channels seamlessly, provides customer journey analytics, and incorporates conversational AI for self-service tasks and automated call management.

  • Zendesk Suite (Editions: Team / Growth / Professional / Enterprise / Enterprise Plus) via Netpremacy

    NETPREMACY LIMITED

    Zendesk Suite is designed with agents in mind, putting multiple channels and relevant context all in one place. It’s a unified agent workspace, helping your team provide a faster, more personal experience to your customers. Netpremacy is an official Zendesk partner experienced in Central Gov, Local Gov and NHS

  • COHESION Digital Rheumatology Solution

    COHESION MEDICAL LTD.

    COHESION Care Wallet enables patients to securely share data with flexibly configured cloud-based Digital Rheumatology Services allowing improved care planning, remote monitoring and service feedback to deliver better outcomes and patient experiences. COHESION has a proven track record with the NHS across the UK.

  • NG Bailey Cloud Communications (CCaaS)

    NG BAILEY IT SERVICES LIMITED

    NG Bailey offers a Contact Centre Communications service Our Services are delivered with varying hosting options including Private, Public and Hybrid Cloud. Working with world leading providers such as, Gamma, Ring Central and Mitel. Our Services can be integrated with Microsoft, Amazon or Google Platforms

  • Civica Chatbot Frequently Asked Questions (FAQ) Service (Entry-Level)

    CIVICA UK LIMITED

    Rapid deployment of Microsoft language studio making complex frequently asked questions (FAQ) documentation readily accessible for up to 30 concurrent Chatbot users over embeddable web interface. Includes advice to curate content sources to maximise value from Microsoft Bot Framework and Azure App Services.

  • CloudCover 365 Backup

    Advania UK (CCS) Limited

    Backup Microsoft Office 365 data at the click of a button. Our fully browser managed solution provides a feature-rich office 365 backup solution and allows you to be secure in the knowledge that Veeam is protecting your data securely in the UK.

  • SMS for Public Sector copy

    COMMIFY UK LIMITED

    Send messages through our SMS and WhatsApp channels and have two-way SMS and WhatsApp conversations. Through SMS and WhatsApp, you can keep customers informed of changes to terms, new appointments, reminders and general information. Control conversations through the easy to use Esendex SMS portal or via your CRM using API.

  • Secure Desktop

    ANSON RESOLUTION LTD

    Secure Desktop delivers a secure, managed, desktop including Office 365 and business specific applications. Accessible from desktops, laptops, tablets, phones and thin clients it is appropriate for government security needs.

  • Collaborator (Multi Disciplinary Teams - Video)

    VISIONABLE UK LTD

    The Collaborator module brings specialist teams together using native resolution multi-stream technology to facilitate effective and efficient collaboration and deliver timely triage and specialist decision support. Our video collaboration provides tools for new Public Sector models by supporting Multi-feed, Multi-image, secured with 256-bit encryption and multi-camera for any device feed.