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1187 results found

1187 results found in Lot 2: Cloud software in the category Contact management

  • SAP Sales Cloud

    SAP UK Ltd

    SAP Sales Cloud CRM solution is designed to enhance and manage your sales teams' day-to-day work activities, while improving citizen's engagement experiences and streamling their buying processes.

  • Microsoft Dynamics 365 for Project Service Automation

    FLEXRM LIMITED

    Microsoft Gold partners providing business analysis, development, training, consultancy, implementation and support for Dynamics 365. Microsoft Dynamics 365 specialists and licensing provider. FlexRM have extensive experience integrating Dynamics CRM with Veolia (CIS/Echo).

  • M365 Collaboration Tools

    AGILISYS LIMITED

    Agilisys delivers a variety of custom collaboration solutions on the Microsoft 365 platform.These include custom productivity solutions for Project Management, HR, JML, Scheduling & Booking solutions, M365 Governance such as provisioning and disposition and custom compliance tools.

  • Clarity IVR – Secure Payment Telephony

    Clarity Information Solutions

    Clarity IVR is a Level 1 PCI-DSS Compliant v4 secure telephone payment platform. It is used by public authorities to allow call centre staff to take telephone payments from members of the public without needing to record any cardholder data. This approach improves security and facilitates PCI compliance.

  • Liberator Food Hygiene

    Farthest Gate Limited

    The Liberator Food Hygiene solution is a market leading module forming part of the Liberator suite of products. Liberator Food Hygiene can be used independently of other Liberator products. It is very easy to set up, configure and use and offers clients and their customers great efficiencies.

  • Dynamics 365 Sales

    VE3 GLOBAL LTD

    Dynamics 365 Sales Enterprise Meet the needs of more complex sales processes. Sales Enterprise provides customization, extensibility, embedded intelligence, and manual forecasting, in addition to all the functionality available in Sales Professional. Dynamics 365 Sales Professional Sales Professional provides core sales force automation or SFA

  • Jadu Digital Platform Lite - ‘MyAccount’, Forms, Payments and Case Management

    JADU CREATIVE LIMITED

    A low-code, web-based platform for digital service delivery. Incorporating real-time collaborative case management, CRM, payments, forms and customer MyAccount, the platform enables business users to own and manage digital service delivery, including integration to common Line of Business systems.

  • IBM MAS 9 Upgrade

    MAXIRON LTD

    Solve the issue of inconsistent and unsupportable one-off upgrades with a fixed cost upgrade. Through productized and automated upgrade tooling we can upgrade a system in days rather than months We support the delivery of MAS upgrades through our innovative upgrade factory

  • Blackbaud Raiser's Edge NXT

    Blackbaud Europe Ltd

    Blackbaud Raiser’s Edge NXT is a complete fundraising and supporter management solution custom-built for non-profits. Our advanced-technology is designed to help grow your supporter base, cultivate new revenue streams, and expand your organisation’s impact allowing you to: Operate More Efficiently; Reach and Engage New Supporters; Retain and Cultivate Existing Donors

  • Neo Technology Contractor Workforce Management Solution

    NEO TECHNOLOGY LIMITED

    Neo Technology's Contractor Workforce Management Solution offers a comprehensive system for effectively managing contractor operations. Hosted in the cloud for flexible access, it includes CRM and Communication Engine features. This system streamlines repair logging, job progression, costing, materials management, subcontractor oversight, diary appointments, scheduling, and enables mobile working.

  • Verint Quality Management and Quality Bots

    Verint Systems Inc.

    Verint Quality Management and Quality Bots helps your organisation to modernise its approach to managing all aspects of such quality improvement processes. With this proven solution, you can efficiently evaluate large numbers of audio and/or text-based interactions based on business relevance, employee performance, and customer input.

  • IDM Workforce Deployment Solution

    ID Medical Group Ltd

    Our Workforce Deployment Solution is a single modular platform designed to improve workforce planning, management and productivity delivering the right skills, at the right time for the right cost. Combining Roster, Bank, Agency and Direct Engagement, it provides better visibility, capacity-to-demand matching, patient care outcomes, flexible working and staff wellbeing.

  • Garden Waste Recycling

    Meritec Limited

    A full end-to-end digital solution for managing the delivery of garden recycling services such as, new bin allocations, service subscriptions, job sheets, payment systems and self-service touch points. Mobile working and reporting available for both scheduled tasks and ad-hoc tasks. Self-service webforms integrate seamlessly with the back office CRM.

  • NEC Housing

    NEC SOFTWARE SOLUTIONS UK LIMITED

    NEC Housing is a comprehensive, flexible Housing Management platform, providing a 360° view of customers and assets. It drives automation across housing management, repairs and asset management, supporting safe communities and ensuring compliance. NEC Housing can be delivered via the cloud or on-premise and can be accessed on any device.

  • Microsoft Dynamics 365 and Microsoft Power Apps Housing Management

    Infinity Group

    Our Microsoft Dynamics 365 HMS is a suite of Microsoft products providing complete functionality required by Social Landlords to run their business functions. Based on Microsoft Dynamics 365 and Microsoft Power Platform the solution offers a modern Microsoft interface to manage all back office processes and all resident interactions.

  • Lexzur - Legal Management Software

    BDQ

    Lexzur is a complete practice management software for all legal practitioners

  • NTT DATA Business Solutions – SAP BusinessObjects Business Intelligence, Private Cloud Edition

    NTT DATA Business Solutions (UK) Limited

    SAP® BusinessObjects Business Intelligence (or SAP BusinessObjects, for short) is a comprehensive analytics platform that allows users to make better informed, more timely and more accurate decisions on a single, scalable platform. Now available in a Private Cloud edition, fully hosted and supported by SAP and NDBS.

  • Liberator Bulky Waste

    Farthest Gate Limited

    The Liberator Bulky Waste software for Councils solution is a market leading module forming part of the Liberator suite of products. Liberator Bulky Waste can be used independently of other Liberator products. It is very easy to set up, configure and use and offers clients and their customers great efficiencies.

  • Dynamics 365 Sales CRM

    VISIMEDIA LTD

    VisiMedia specializes in delivering comprehensive Microsoft 365 solutions tailored for the UK government and public sector. Our offerings include CRM design and build, advanced communication tools, collaborative platforms, and cybersecurity enhancements. We ensure compliance with UK data protection laws, facilitating efficient, secure, and collaborative work environments.

  • Liberty Create - Low code platform

    NETCALL SYSTEMS LIMITED

    Liberty Create is an enterprise low-code application development platform. Simplify and accelerate delivery of digital services, case-management and citizen relationship management applications.  Local Government and Housing Providers can further benefit from the pre-built and supported foundation provided by Citizen Hub and Tenant Hub to increase development speed and capacity.

  • Powered by Neo: Unified Customer Experience

    NEO TECHNOLOGY LIMITED

    Neo Technology's Unified Customer Experience platform utilises data analytics to personalise interactions and centralise customer data across channels, enhancing customer satisfaction, engagement, and operational efficiency.

  • Arcus Prosecutions

    ARCUS GLOBAL LIMITED

    Arcus Prosecutions is a flexible and intuitive cloud-based solution built on the Salesforce platform, helping users manage the full prosecution process from initiation, preparation to recording the verdict. The included mobile app supports full access and offline remote working, enabling officers and teams to work efficiently and effectively.

  • Pegasystems Cloud Software - Analytics and Reporting

    Pegasystems Limited

    Pega is a low-code platform for AI-powered decisioning and workflow automation. We enable organisations to get work done using apps that are secure, scalable, governed, and maintainable. We offer solutions for business process management, digital process automation, and customer/citizen engagement. Analytics and reporting is at the core of the platform.

  • Digital & Business Consultancy

    VE3 GLOBAL LTD

    Requirements gathering, solicitation and definition Digital Value Mapping Stakeholder mapping, comms and engagement Digital strategy Business, functional and technical specifications Acceptance Criteria Prioritisation & phasing Content strategy (what content is required and where) Programme Management User testing and research User scenarios, journeys Interactive Proof of Concepts/Prototypes/Wire-frames Procurement Management

  • Interneuron RPA - Single Sign and Context Management

    Interneuron Ltd

    Interneuron's robotic process automation technology (RPA) and launchpad provide a secure and seamless single sign on (SSO) and context management (CM) capability. Our SSO and CM solution allows you to securely login to any application at the click of a button and find the correct patient, client or customer context.

  • NEC Citizen Access Suite SaaS

    NEC SOFTWARE SOLUTIONS UK LIMITED

    Self-service solution for revenues and benefits. Processing hundreds of thousands of transactions every day, reducing phone calls, walk-ins and emails so you can cut costs. Each simple, any-device solution connects to NEC Revenues & Benefits in real time. Real-time integration and fully automated processing.

  • Micro Focus, now OpenText - Service Management Automation X (SMAX) Premium on SaaS

    MICRO FOCUS

    SMAX is an analytics-driven ITSM and ESM solution that combines four key application areas: IT Service Management, IT Asset Management, Enterprise Service Management, and Cloud Management. SMAX has fully functioning processes and workflows that are ready to be used from day 1, and is easily extendable and fully codeless.

  • Commonplace digital community engagement platform

    Commonplace Digital Ltd.

    Commonplace's digital community engagement and consultation platform is for cities, government, housing, energy, net-zero, transport and planning. Mobile optimised and trusted by millions, it maximises diverse participation through transparency, interactive maps, visual surveys and co-design tools. Simple setup and AI-powered dashboards save time and money through realtime insight and reporting.

  • Customer Journey : Bookings and Queues

    Zipporah Ltd

    Hybrid management of booking and queues provides comprehensive flow management at customer service centres. Manage customers/guests with or without appointments, from first-contact to service delivery. Empower staff to optimise and control high-volume traffic via use of intelligent, intuitive interfaces. Improve queuing efficiency, operational performance and waiting times.

  • Salesforce CRM Analytics

    XMA LIMITED

    CRM Analytics is the most effective and accessible way to see and understand data. With AI-powered insights, to find actionable predictions and valuable insights across Salesforce and legacy data. Intelligent data prep, intuitive data exploration, sharing & collaboration with industry-leading governance. Enterprise-grade analytics anyone can use. SFDCX2024GC14