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Intercity Technology Limited
Case Management is a Case/Ticket management tool that provides you with the ability to manage written interactions in a secure and efficient way. Each interaction in the queue is converted into a support ticket and assigned a unique case/ticket ID which is then distributed to the right person.
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CTMS
Our integrated IT Service and Asset Management (ITSM, ESM and ITAM) approach helps increase staff productivity, data quality and service delivery for IT and beyond. With AI, integration platform as a service(iPaaS), low-code architecture, makes it easier to consolidate vendors and tool instances as your organisations maturity requirements evolve.
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Tribal Education Limited
Tribal’s ebs solution is the UK’s market leading Further Education Student Management Information System (SMS/MIS/SIS), providing comprehensive functionality and efficient information management throughout the academic life of a learner. Tribal also provides a Data Management Service, including ILR submission, reporting and funding helpdesk, compliance, audit support and report writing.
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ANS GROUP LIMITED
The ANS Dynamics 365 and Powerplatform for Alumni Management Implementation service is one that enables organisations to deliver digital transformation across the organisation enabling them to reinvent how they do business and serve students, customers, stakeholders and staff by creating new interactions amongst people, data and processes.
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NTT DATA Business Solutions (UK) Limited
SAP Datasphere is a software-as-a-service solution that provides a comprehensive platform for building your data fabric solutions. The integral data storage, ABAP, data transformation and modelling capabilities - to mention a few - arm data professionals with a rich development environment to deliver innovative data and analytics solutions.
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Melissa Data Ltd
Melissa Geocode solutions convert addresses into geocodes (latitude and longitude coordinates). Providing precise rooftop geocodes for 95% of all physical addresses in the U.K., U.S. as well as 240+ countries around the world. Our unique parse and matching algorithms fix errors and complete addresses that have missing or invalid components.
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FORFRONT LIMITED
e-shot™ is the email marketing platform trusted by the public sector to send highly effective campaigns.
Whether it is newsletters to millions or messages to individuals, e-shot gives you a simple solution for sending accessible messaging to your audience.
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BOOMERANG I-COMMS LTD
An intelligent platform to automate appointment management using our patented threading technology for 2-way messaging. We make it easy to manage appointments and integrate with your booking system / schedule. SMS, EMAIL AND IVR used to set, remind and cancel appointments. ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited
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ROCKTIME LIMITED
Rocktime's verso™ licensing software provides online self-service animal licensing, data validation and process transformation. Used as a stand alone system or fully integrated, verso can be tailored to mirror and improve your internal processes, and can power all types of public sector licensing schemes.
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PressArea
A secure online digital asset management (DAM) and press centre platform for marketing and PR departments. Tools include press release creation and distribution (online+email), image, video and document asset distribution, press enquiry systems, bulk WeTransfer-like file sends, lines-to-take, social media integration, multi-language, and registered-users-only downloads.
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NETCALL TECHNOLOGY LIMITED
Liberty Create is an enterprise low-code application development platform. Simplify and accelerate delivery of digital services, case-management and citizen relationship management applications. Local Government and Housing Providers can further benefit from the pre-built and supported foundation provided by Citizen Hub and Tenant Hub to increase development speed and capacity.
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ARCUS GLOBAL LIMITED
Transform customer service with a single view of a customer's activity and tools for field service, chatbots, CTI, social service and AI. Work faster and more productively across channels including phone, email, webchat, and social media, making customer service frictionless, improving your efficiency and customer satisfaction whilst reducing costs. SFDC2022GC13
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SIXWORKS LIMITED
SiXworks is a licensed seller of the Pega Platform, #1 for customer engagement and digital process automation (DPA) software including Case Management, Business Process Management (BPM), real-time decisioning, end-to-end AI, workforce intelligence and robotic automation (RDA/RPA). The cloud-based, no-code, Pega Government Platform (PGP) and CRM support DPA and transform engagement.
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Formus Professional Software
FormusPro is a certified Microsoft Partner who specialises in the implementation, configuration and development of software, primarily on the Microsoft Dynamics 365 (D365) platform. In addition, we also offer data migration, system integration, continuous system development, software licensing, consultancy, training, training documentation and support.
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SOFTCAT PLC
Generate web pages, forms, guided processes and public-facing services meeting accessibility obligations. Utilising GDS HTML and CSS with Web Components from Salesforce for Experience and Flow Builder
IMPORTANT: You (not Salesforce) are responsible for the Service Standard; this solution assists with compliance but not commit to meeting any standard. SFDCS2024GC14
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Pegasystems Limited
Pega is a low-code platform for AI-powered decisioning and workflow automation. We enable organisations to get work done using apps that are secure, scalable, governed, and maintainable. We offer solutions for business process management, digital process automation, and customer/citizen engagement. Intelligent Virtual Assistant is a key feature of the platform.
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SKYFLO DIGITAL LTD
Deliver citizen-first digital experiences. Build connected government interactive websites, self-service portals, and applications. Make it easy for citizens to submit forms, search knowledge, access their data and take action. Launch and adapt scaleable experiences fast using clicks or code and extend with a broad ecosystem of easy-to-use tools. SFDCHS2024GC14
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WELLTIME LIMITED
AppointMentor Online Appointments Booking service allows businesses, professionals, or public sector organisations to enable customers to book and manage appointments online, easily, and conveniently, any time of day or night. We specialise in and have extensive experience with the NHS and healthcare industry. AppointMentor provides integrations, (optional) e-Payments and Feedback.
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NEO TECHNOLOGY LIMITED
Neo Technology's Tenancy Termination solution offers a streamlined approach to ending tenancies in the housing sector. By digitising and automating key processes, it eliminates manual paperwork, reduces administrative overhead, and accelerates the overall termination workflow.
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Pegasystems Limited
Pega is a low-code platform for AI-powered decisioning and workflow automation. We enable organisations to get work done using apps that are secure, scalable, governed, and maintainable. We offer solutions for business process management, digital process automation, and customer/citizen engagement. Case Management and Investigative Case Management are central to Pega.
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RESEARCH GRID LTD
TrialEngine is a smart clinical trial automation system (CTAS) that handles the administration, data, and reporting workflows during the trial and post-trial.
It leverages custom AI algorithms and process automation to complete tasks such as protocol development, study documents and data extraction in a matter of minutes.
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NEO TECHNOLOGY LIMITED
Neo Technology's Lodger Management Solution simplifies the process of managing lodgers within the housing sector. Our platform facilitates the tracking of lodger information, agreements, and payments, ensuring compliance and efficient record-keeping. With automated reminders and communication tools, landlords can easily manage lodger arrangements and ensure a smooth experience.
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MRI SOFTWARE LIMITED
SLM is an industry-leading real estate software application that provides a complete end to end marketing and property management solution for estate agents, letting agents and property companies. Our solution includes comprehensive marketing, client accounting, property maintenance management, document creation, diary, integration with office, mobile apps, and web portals.
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SOFTCAT PLC
For users requiring combined capabilities of both Salesforce Service and Sales Clouds, provides class-leading Automation and Service Management in a single license. Sales allows you to track relationships, manage activities and opportunities. Service provides for management of Cases, Complaints, Contact Centres or Back Office teams and processes. SFDCS2024GC14
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NEO TECHNOLOGY LIMITED
Neo Technology's Omni-Channel Contact Center Solution, built on the Microsoft platform, offers a scalable, cloud-hosted service with flexible pricing, catering to diverse communication needs. It seamlessly integrates voice, email, messaging, social media, chatbot, and video channels, along with Microsoft Teams integration and advanced features like workforce optimisation and speech analytics.
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INSIGHT DIRECT (UK) LTD
Salesforce Health Cloud uses the power of the cloud, social and mobile technologies to give healthcare professionals the tools they need to collaborate more efficiently, understand patients more deeply, and build 1-to-1 relationships across entire care journeys. SFDCHI2024GC14
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OSTRATTO LTD
Zoho One gives you a comprehensive and customisable platform to break down silos between departments and boost performance across your organisation.
Manage Sales, Marketing, Support, HR, Finance, operations using just one suite of applications using Zoho One.
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ANS GROUP LIMITED
ANS' PowerPlatform and Dynamics 365 Not for Profit implementation service enables organisations to consolidate legacy systems to reduce complexity and cost, whilst delivering digital transformation across the organisation enabling the reinvention of service delivery and serve their volunteers, members, stakeholders and staff by creating interactions amongst people, data and processes.
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ACTIVEMANAGE LTD.
The ActiveManage platform allows users and organisations to build powerful bespoke web applications using an intuitive web-based interface. Even with little or no programming experience, they have the ability to transform their business and its processes using the technologies provided by the platform.
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ROCKTIME LIMITED
Rocktime's verso™ licensing software provides online Gambling Licensing Automation, data validation and process transformation. Used as a stand alone system or fully integrated, verso can be tailored to mirror and improve your internal processes, and can power all types of public sector licensing schemes.