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85 results found

85 results found in Lot 2: Cloud software in the category Call accounting

  • boxxe Microsoft Teams Premium

    BOXXE LIMITED

    Microsoft Teams Premium is an offering that builds on the current Teams experience with additional features that help make Teams meetings even more personalized, intelligent, and protected. It also enables premium capabilities for additional meeting scenarios, including Virtual Appointments and webinars.

  • Microsoft Teams Rooms Pro

    Bytes Software Services

    "Microsoft Teams Rooms provides a complete meeting experience that brings HD video, audio, and content sharing to meetings of all sizes, from small huddle areas to large conference rooms. This is a dedicated SKU licensing meetings and calling on a per-device basis for meetingroom devices and includes managed services. bssgc

  • Daisy Cloud PBX (RingCentral RingEX)

    Wavenet Ltd

    Our RingEX secure solution enables customers to set up and unify business calls, SMS, fax, and more in a single app with powerful AI tools accessible across devices. It has powerful real-time analytics for better decision-making and 300+ pre-built integrations to easily automate workflows and tasks. multi-level IVR and more.

  • Customer service SMS

    Boomerang I-Comms Ltd

    Customer service SMS solution with the ability to dynamically triage customer support requests through an engagement tree, automatically passing each customer service enquiry to the correct department, using either Email, SMS or by connecting a call. Reduce calls received and handling time. ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited

  • Britannic NetX Direct Routing

    Britannic Technologies

    Seamlessly deliver external PSTN access / Telephony to your Microsoft Teams environment. Fully resilient and with 99.999% uptime SLA.

  • Mitel MiVoice Business Subscription: Cloud Telephony Managed UCaaS/CCaaS Communications Solution

    4Sight Communications Ltd

    A managed communications solution built on a leading public cloud platform. Improving collaboration and business productivity. Unified communications as a service with omnichannel routing. Providing instant messaging and video collaboration to anyone from back office staff to contact centre agents. Real time monitored with engineers providing pro-active fault resolution.

  • Data Vault

    Millersoft Ltd

    Data Vault is a method and architecture for delivering a Data Analytics Service to an enterprise supporting its Business Intelligence, Data Warehousing, Analytics and Data Science requirements. At the core it is a modern, agile way of designing and building efficient, effective Data Warehouses.

  • RingCentral Embedded Dialler for Microsoft Teams

    Bytes Software Services

    RingCentral Embedded Dialler for Microsoft Teams, brings our robust, enterprise-grade communications and collaboration capabilities to the Microsoft Teams app. Natively integrating functionality from RingEX into Teams, users can make calls and schedule, start and join meetings, view call history, and access our RingCentral Bot without leaving Teams. bssgc

  • RingCentral Direct Routing for Microsoft Teams

    Bytes Software Services

    Native Teams dialing powered by RingCentral. RingCentral Direct Routing for Microsoft Teams works behind the scenes to power reliable calling and an expanded global reach, all while users leverage the familiar Teams interface. bssgc

  • Alcatel Rainbow Hub by Nasstar

    GCI Network Solutions Ltd

    Alcatel Rainbow HUB UC is a flexible, customisable Unified Communications system, that makes life easier and better for your users and your customers. Tailored to individuals, it meets the needs of all staff and it’s easy to make changes without the worry of adding or removing physical lines.

  • Microsoft Teams Phone

    Bytes Software Services

    Phone System in Office 365 gives you PBX capabilities, but without the complicated and expensive equipment. Phone System allows you to replace your existing on-premises PBX system with a set of features delivered from Office 365 that is tightly integrated into your cloud experience. bssgc

  • Voicescape

    VOICESCAPE LIMITED

    Voicescape’s Caseload Manager and Agreements Manager solutions combine predictive analytics, data science, AI, machine learning and behavioural insights to allow social landlords to engage with residents. Products drive Rent Income Collection, Risk Based Arrears Management, Satisfaction and Feedback gathering, Wellbeing and Compliance. Automating tasks delivers operational efficiencies, optimising customer outcomes.

  • Cloud Call Logging

    BTS Holdings plc

    Call reporting services for landlines and mobile devices. Supporting all types of telephony.

  • SMS customer support

    Boomerang I-Comms Ltd

    Customer service SMS solution with the ability to dynamically triage customer support requests through an engagement tree, automatically passing each customer service enquiry to the correct department, using either Email, SMS or by connecting a call. Reduce calls received and handling time. ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited

  • Daisy Unified Communications (RingCentral RingEX)

    Wavenet Ltd

    Our RingEX secure solution enables customers to set up and unify business calls, SMS, fax, and more in a single app with powerful AI tools accessible across devices. It has powerful real-time analytics for better decision-making and 300+ pre-built integrations to easily automate workflows and tasks. multi-level IVR and more.

  • NG Bailey Cloud Communications (UCaaS)

    NG Bailey IT Services Limited

    NG Bailey offers Unified and Contact Centre Communications with SIP services. Our Services are delivered with varying hosting options including Private, Public and Hybrid Cloud. Working with world leading providers such as, Gamma, Ring Central and Mitel. Our Services can be integrated with Microsoft, Amazon or Google Platforms

  • Daisy Hosted PBX (RingCentral RingEX)

    Wavenet Ltd

    Our RingEX secure solution enables customers to set up and unify business calls, SMS, fax, and more in a single app with powerful AI tools accessible across devices. It has powerful real-time analytics for better decision-making and 300+ pre-built integrations to easily automate workflows and tasks. multi-level IVR and more.

  • Microsoft Teams Phone

    GIGASTREAM LIMITED

    Gigastream offer the full range of Microsoft Teams Phone products, with pricing models for government, business, education and non-profits. We support Direct Routing or Microsoft Calling Plans. Solution offerings include SIP trunks and integrations to existing telephony platforms. Our managed service optimises licensing and provides access to premium support channels.

  • Communication support solution

    Boomerang I-Comms Ltd

    Customer service SMS solution with the ability to dynamically triage customer support requests through an engagement tree, automatically passing each customer service enquiry to the correct department, using either Email, SMS or by connecting a call. Reduce calls received and handling time. ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited

  • RingEX

    Arrow Business Communications Limited

    Our industry-leading RingEX secure solution enables customers to quickly set up and unify business calls, SMS, fax, and more in a single app with powerful AI tools accessible across devices. It also has powerful real-time analytics for better decision-making and 300+ pre-built integrations to easily automate workflows and tasks.

  • Apache Pinot

    Millersoft Ltd

    Apache Pinot is a column-oriented, open-source, distributed datastore written in Java. It quickly ingests massive quantities of event data, and provides low-latency queries on top of the data. Supports cloud and on-premise with Superset and Presto for querying and analysis, Kafka for ingestion, and Millersoft Sheetloom for integration with Excel.

  • RingCentral RingEX

    Bytes Software Services

    Our industry-leading RingEX secure solution enables customers to quickly set up and unify business calls, SMS, fax, and more in a single app with powerful AI-tools accessible across devices. It also has powerful real-time analytics for better decision-making and 300+ pre-built integrations to easily automate workflows and tasks. bssgc

  • SIP Trunking Service - NetX

    Britannic Technologies

    SIP telephone routing service supporting move from PSTN / ISDN network to next generation SIP / IP calling. Provides cost reduction from line consolidation and replacement of legacy analogue and digital lines with dynamic call routing, enhanced management portal & Live language translation. Supports business continuity and increases efficiency.

  • Interactive Voice Response IVR

    Temple Interactive Media

    Automated telephone call handling and IVR (Interactive Voice Response). Our systems are used for credit card payments, voicemail, voting and information services. Voice interface using telephone keypad or Speech Recognition to connect to databases and APIs. Call centre overflow and routing.

  • Microsoft Teams PSTN Conferencing

    Phoenix Software Ltd

    With Audio Conferencing, participants use a regular phone to take part in Teams meetings—either by dialling in to the meeting from their phone or by using dial-out functionality from within the meeting.