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2295 results found

2295 results found containing ai in Lot 2: Cloud software

  • Cloud Contact Centre

    INTUITY COMMUNICATIONS LIMITED

    An enterprise-level, omnichannel cloud contact centre solution designed to enhance collaboration with agents and elevate customer experiences. It features skills-based routing, supports various digital and voice channels seamlessly, provides customer journey analytics, and incorporates conversational AI for self-service tasks and automated call management.

  • 8x8 Contact Centre

    SOFTCAT PLC

    An enterprise-level, omnichannel cloud contact centre solution designed to enhance collaboration with agents and elevate customer experiences. It features skills-based routing, supports various digital and voice channels seamlessly, provides customer journey analytics, and incorporates conversational AI for self-service tasks and automated call management.

  • Insight - 8x8 CCaaS

    INSIGHT DIRECT (UK) LTD

    An enterprise-level, omnichannel cloud contact centre solution designed to enhance collaboration with agents and elevate customer experiences. It features skills-based routing, supports various digital and voice channels seamlessly, provides customer journey analytics, and incorporates conversational AI for self-service tasks and automated call management.

  • Insight - 8x8 Cloud Contact Centre

    INSIGHT DIRECT (UK) LTD

    An enterprise-level, omnichannel cloud contact centre solution designed to enhance collaboration with agents and elevate customer experiences. It features skills-based routing, supports various digital and voice channels seamlessly, provides customer journey analytics, and incorporates conversational AI for self-service tasks and automated call management.

  • Insight - 8x8 Contact Centre

    INSIGHT DIRECT (UK) LTD

    An enterprise-level, omnichannel cloud contact centre solution designed to enhance collaboration with agents and elevate customer experiences. It features skills-based routing, supports various digital and voice channels seamlessly, provides customer journey analytics, and incorporates conversational AI for self-service tasks and automated call management.

  • Contact Centre

    INTUITY COMMUNICATIONS LIMITED

    An enterprise-level, omnichannel cloud contact centre solution designed to enhance collaboration with agents and elevate customer experiences. It features skills-based routing, supports various digital and voice channels seamlessly, provides customer journey analytics, and incorporates conversational AI for self-service tasks and automated call management.

  • Fusion - 8x8 Contact Centre

    CHARTERHOUSE VOICE & DATA LIMITED

    An enterprise-level, omnichannel cloud contact centre solution designed to enhance collaboration with agents and elevate customer experiences. It features skills-based routing, supports various digital and voice channels seamlessly, provides customer journey analytics, and incorporates conversational AI for self-service tasks and automated call management.

  • 8x8 CCaaS

    SOFTCAT PLC

    An enterprise-level, omnichannel cloud contact centre solution designed to enhance collaboration with agents and elevate customer experiences. It features skills-based routing, supports various digital and voice channels seamlessly, provides customer journey analytics, and incorporates conversational AI for self-service tasks and automated call management.

  • Cloud Contact Centre

    Six Degrees

    An enterprise-level, omnichannel cloud contact centre solution designed to enhance collaboration with agents and elevate customer experiences. It features skills-based routing, supports various digital and voice channels seamlessly, provides customer journey analytics, and incorporates conversational AI for self-service tasks and automated call management.

  • Fusion - 8x8 Cloud Contact Centre

    CHARTERHOUSE VOICE & DATA LIMITED

    An enterprise-level, omnichannel cloud contact centre solution designed to enhance collaboration with agents and elevate customer experiences. It features skills-based routing, supports various digital and voice channels seamlessly, provides customer journey analytics, and incorporates conversational AI for self-service tasks and automated call management.

  • Fusion - 8x8 Contact Centre as a Service

    CHARTERHOUSE VOICE & DATA LIMITED

    An enterprise-level, omnichannel cloud contact centre solution designed to enhance collaboration with agents and elevate customer experiences. It features skills-based routing, supports various digital and voice channels seamlessly, provides customer journey analytics, and incorporates conversational AI for self-service tasks and automated call management.

  • CCaaS (Contact Centre as a Service)

    INTUITY COMMUNICATIONS LIMITED

    An enterprise-level, omnichannel cloud contact centre solution designed to enhance collaboration with agents and elevate customer experiences. It features skills-based routing, supports various digital and voice channels seamlessly, provides customer journey analytics, and incorporates conversational AI for self-service tasks and automated call management.

  • 8x8 Contact Centre as a Service (CCaaS)

    Six Degrees

    An enterprise-level, omnichannel cloud contact centre solution designed to enhance collaboration with agents and elevate customer experiences. It features skills-based routing, supports various digital and voice channels seamlessly, provides customer journey analytics, and incorporates conversational AI for self-service tasks and automated call management.

  • CDW Informatica iPaaS, Cloud Application Integration and API Management

    CDW LIMITED

    Drive intelligent hyperautomation with Informatica's industry-leading iPaaS. Supports any user, any pattern and any data to increase business agility. Integrate apps and data in real time with intelligent business processes spanning cloud and on-premises sourcces. Use AI to streamline the lifecycle management of your APIs from creation to retirement.

  • Pegasystems Cloud Software - Process Mining

    PEGASYSTEMS LIMITED

    Pega is a low-code platform for AI-powered decisioning and workflow automation. We enable organisations to get work done using apps that are secure, scalable, governed, and maintainable. We offer solutions for business process management, digital process automation, and customer/citizen engagement.Process Mining is a key part of the platform.

  • Go Vocal (Previously CitizenLab) - Digital consultation and engagement platform

    Go Vocal

    Go Vocal is the all-in-one platform for community consultation and engagement. Reach your residents and other stakeholders using a wide set of methods, manage their input efficiently, and receive automated insights to better inform decision-making.

  • CitizenLab - Digital consultation and engagement platform

    Go Vocal

    CitizenLab is the all-in-one platform for community consultation and engagement. Reach your residents and other stakeholders using a wide set of methods, manage their input efficiently, and receive automated insights to better inform decision-making.

  • Engage

    Arwen AI Limited

    Auto Moderation of Social Media Channels

  • Pixevety Biometric Face Consent Technology

    NIXINFINITY - AI LTD

    Pixevety offers biometric real-time media management technology for photographs for secure processing with strict controls and permissions-based functionality. UK/GDPR real-time photo consent-based technology. Automated Face Recognition Technology (AFRT) allows efficient identification and categorisation of photos captured year on year to apply member photo consent in real-time.

  • Digital Media Community Platform/Portal

    NIXINFINITY - AI LTD

    Delivered in an online media gallery format, Pixevety offers a comprehensive set of tools to streamline administrative tasks within a gallery. These tools automatically manage, organise, and filter digital media on consent before content is shared or published, enhancing company or school-wide community safeguarding efforts and reducing associated risks.

  • Implement Purview Data Catalog for Data Governance

    NIXINFINITY - AI LTD

    Offering setup and configuration of data governance tooling including Microsoft Purview. Specialising in design, implementation, and delivery tailored for the public sector, including housing associations and central and local government entities.

  • Microsoft Office 365 Migration

    NIXINFINITY - AI LTD

    Our Microsoft Office 365 migration service offers the best practice, approach for migration to Microsoft 365. Having made the decision to move to Office 365 you need the right partner to deliver your migration. Our expertise in these migrations enables us to significantly de-risk such transformations to the cloud.

  • Pixevety Media Consent Technology

    NIXINFINITY - AI LTD

    Compliance with data protection regulations (UK GDPR,) Media Consent Technology empowers organisations to seamlessly integrate consent processes into their existing media collections. This technology uniquely enables members to self-manage their consent in real-time within an enterprise media gallery with a permission based supported structure for secure access only.

  • Microsoft Office 365 Implementation

    NIXINFINITY - AI LTD

    Having made the decision to move to Office 365 you need the right partner to deliver your migration. We are experts in these processes which enables us to significantly de-risk such transformations into the cloud. Our service will support you end-to-end with all aspects of your implementation.

  • Bespoke software accessible via API/web interface

    AI TECHNOLOGIES LIMITED

    We offer bespoke software development services accessible through APIs and web interfaces, ensuring seamless integration with existing systems. Our solutions empower organizations to streamline processes and drive growth by delivering flexible, scalable, and innovative software tailored to their unique needs and requirements.

  • Virsae Service Management AI Analytics for Contact Centre and UC

    Virsae UK Ltd

    VSM keeps the technology that underpins customer interactions running flawlessly. We provide our partners and customers with insights via: Proactive alerting (alarms, events, threshold breaches),Tailorable thresholds, Real-time dashboards, Historic reports, Interactive drill-down troubleshooting. VSM uses the latest in Artificial Intelligence and Machine Learning to identify and resolve issues quickly.

  • Abavus - Freedom of Information

    ABAVUS LIMITED

    Our Freedom of Information (FOI) module enables local authorities to process and manage all of their FOI, SAR, EIR, and Complaints submissions digitally. The module is designed with efficiency and automation in mind, with artificial intelligence (AI) built-in to enable rapid summaries and responses.

  • CDW Palo Alto Cortex XDR

    CDW LIMITED

    Cortex XDR is the world’s first detection and response app that natively integrates network, endpoint and cloud data to stop sophisticated attacks. Leveraging advanced AI / ML driven techniques, Cortex XDR unifies prevention, detection, investigation, and response in one platform for unrivaled security and operational efficiency.

  • Trustmarque Palo Alto Cortex XDR

    TRUSTMARQUE SOLUTIONS LIMITED

    Cortex XDR is the world’s first detection and response app that natively integrates network, endpoint and cloud data to stop sophisticated attacks. Leveraging advanced AI / ML driven techniques, Cortex XDR unifies prevention, detection, investigation, and response in one platform for unrivalled security and operational efficiency.

  • Palo Alto Cortex XDR

    XPERTEX LTD

    Cortex XDR is the world’s first detection and response app that natively integrates network, endpoint and cloud data to stop sophisticated attacks. Leveraging advanced AI / ML driven techniques, Cortex XDR unifies prevention, detection, investigation, and response in one platform for unrivaled security and operational efficiency.