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1185 results found

1185 results found in Lot 2: Cloud software in the category Contact management

  • Infreemation - Members Enquiries

    Digital Interactive Ltd

    Infreemation Members is a software management system built specifically to manage all types of Members and MP correspondence from online or offline sources. This module handles: Parliamentary Questions, Treat Official, Ministerial Correspondence, Questions to the Mayor, Members Questions, Enquiries, Correspondence - electronic, postal and telephone Feedback Comments and Suggestions

  • Objective RegWorks

    Objective Corporation Limited

    End to end regulatory case management and workflow for Digital Government in the areas of Safety, Licensing, Compliance and Enforcement. Objective RegWorks includes Backoffice, Mobile and Customer Portal. Hosted across multiple UK availability zones for high availability and continuity of service.

  • Salesforce Hyperforce Lightning Service Cloud

    ARCUS GLOBAL LIMITED

    Transform customer service with a single view of a customer's activity and tools for field service, messaging, bots, voice, social service and AI in workflow. Work faster and more productively across all channels on one platform making customer service frictionless, improving your efficiency and customer satisfaction whilst reducing costs. SFDCHA2024GC14

  • 8x8 Contact Platform as a Service - CPaaS

    Opus Telecoms

    8x8’s Contact Platform as a Service (CPaaS). 8x8 Telephony Contact for superior customer service. Highly compatible. Omnichannel. Customer Interaction via Open API's, AI, CRM integration. Video Integration, Interoperability, SMS.

  • Postcode lookup and address finder with Postcode Pro

    BRIGHTWIRE TECHNOLOGY SERVICES LIMITED

    Our easy to use postcode and address finder uses the latest UK address data. With incredibly easy setup and advanced search methods, you can improve your online customer experience and support internal customer service staff. This service is quick, mobile-responsive and very easy to integrate with other business applications.

  • Salesforce CRM Analytics

    ARCUS GLOBAL LIMITED

    CRM Analytics Is the most effective and accessible way to see and understand data. With AI-powered insights, to find actionable predictions and valuable insights across Salesforce and legacy data. Intelligent data prep, intuitive data exploration, sharing & collaboration with industry-leading governance. Enterprise-grade analytics anyone can use. SFDCA2024GC14

  • CiviCRM

    CIRCLE INTERACTIVE LTD

    Circle Interactive are acknowledged global experts in CiviCRM. We enable organizations to deploy cloud based CiviCRM systems through expert consultancy, and support, providing high-quality, secure systems that meet your specific requirements. As a CiviCRM Gold Partner we offer feature development, secure hosting / maintenance, security testing and data migration services.

  • Nurture: Dynamics 365 Relationship Management for Growth Hubs and LEPs

    Node4 Ltd

    Nurture leverages Microsoft Dynamics 365 and Power Apps to offer growth hubs and LEPs a configurable CRM platform. It streamlines relationship and funding management with flexible interactions and a centralised information source, enhancing engagement and operational efficiency for fostering regional economic development and supporting business growth.

  • WasteWorks

    SOCIETYWORKS LTD

    WasteWorks is a user-centred front-end residential waste portal, designed in collaboration with Bromley Council for local authorities. The solution simplifies access to all aspects of residential waste online by integrating with in-cab systems and payment providers, bringing everything together to improve the user experience and reduce unnecessary contact.

  • Digital Engagement

    Intercity Technology Limited

    Intercity’s digital engagement platform is a digital-first solution & part of Contact Centre, offering omnichannel customer interaction, personalised marketing, analytics, and CRM integration. It enhances customer relationships, streamlines marketing efforts, and optimises user experiences across web, mobile, and social channels. Ideal for businesses seeking scalable and effective digital engagement solutions.

  • Powered by Neo: Employee & Contractor Portals

    NEO TECHNOLOGY LIMITED

    Neo Technology's Employee & Contractor Portals offer efficient platforms for managing workforce activities and contractor interactions within housing management. These portals facilitate streamlined communication, task management, and collaboration, enhancing operational efficiency, governance and service delivery in housing management.

  • SMS

    Saascoms

    The distribution and delivery of SMS messages

  • data8 duplicare

    Data8 Ltd.

    data8 duplicare is an automated de-duplication tool for Microsoft Dynamic 365. It delivers the ability to merge multiple records with all fields and customisable merge bulk de-duping of existing records. It also provides real-time advanced duplicate prevention with the ability to merge multiple records with all fields, including custom entities.

  • e-shot™ for digital engagement

    FORFRONT LIMITED

    e-shot™ is the digital communication platform trusted by the public sector to send highly effective omnichannel campaigns. Whether it is raising awareness of an issue or tracking feedback and sentiment to a public consultation, e-shot gives you a simple solution for engaging in multi-channel conversations at scale.

  • Dynamics 365 for Marketing

    BRIGHTWIRE TECHNOLOGY SERVICES LIMITED

    Brightwire helps organisations plan and deliver Microsoft Dynamics 365 applications - a fully customisable platform that is easy to use and manage, and which enables contact management, and marketing automation through a single interface. Get a 360 degree view of your customer, improve engagement and realise value.

  • Liberator Permissions

    Farthest Gate Limited

    The Liberator Permissions software solution is a market leading module forming part of the Liberator suite of products. Liberator Permissions can be used independently of other Liberator products. It is very easy to set up, configure and use and offers clients and their customers great efficiencies.

  • Microsoft Power Platform: Power Automate Implementation

    WR LOGIC LIMITED

    WR Logic offers a comprehensive Microsoft Power Automate implementation service, delivering extensive expertise and engagement for the design, implementation, and adoption of Power Automate, an integral component of the MS Power Platform. Our services encompass discovery, strategic planning, configuration, integration, deployment, adept change management, comprehensive training, and steadfast support services.

  • Power Platform - Power Apps

    BRIGHTWIRE TECHNOLOGY SERVICES LIMITED

    Brightwire helps organisations plan and deliver Microsoft Dynamics 365 applications - a fully customisable platform that is easy to use and manage, and which enables contact management, and marketing automation through a single interface. Get a 360 degree view of your customer, improve engagement and realise value.

  • Trustmarque Inbound Non-Geographic NTS Voice

    TRUSTMARQUE SOLUTIONS LIMITED

    Trustmarque's Inbound Service delivers ‘inbound’ calls from advertised numbers of choice (01/02/03/08 - including existing numbers). Forwarded to a destination telephone number of choice, regardless of location or device. The platform offers multiple cloud call control features managed through web or app interfaces including; call-queuing and auto attendant / IVR.

  • Regulator Online - Fitness to Practice

    FORTESIUM LIMITED

    Regulator Online – Fitness to Practise module allows regulatory bodies to manage their full FtP lifecycle. This includes concern/complaint creation, triage, case creation, investigation, investigation plan, risk assessment, anytime task tools, automated emails and reminders, prepopulated documents, case closure, outcomes, and a host of features to handle hearings and adjudication.

  • EBO e-Correspondence

    EBO.AI (UK) LTD

    The e-Correspondence product offers hospitals a seamless and secure method to notify patients when new documents are added to their medical records. Utilizing AI-driven automation and secure messaging protocols, an SMS containing essential (yet limited) information is sent to the patient, ensuring confidentiality while maintaining ease of access.

  • AireConsult - Online Consultation and Video Consultation platform

    AIRE LOGIC LIMITED

    AireConsult is an online consultation and video consultation platform, facilitating digital working across multiple healthcare settings. AireConsult acts as a Healthcare front door, allowing patients to access Administrative and Medical services without the need for waiting on phone lines

  • MyTeamsWork Case Management

    CLOUD APPLICATION SERVICES LTD

    MyTeamsWork is a flexible case management system, integrated with MS Teams and Microsoft 365. Our self-hosted package can be deployed in a few easy steps to Cloud infrastructure, running a compatible technology stack so that you can get started quickly and focus on delivering value early.

  • Bank Validation

    Data8 Ltd.

    Our Bank Validation validates that Account Numbers and sort codes are correct avoids failed payments reduces administration and and helps provide a better customer experience. The service also returns BIC, IBAN, Branch name and bank name and services accepted such as Direct Debits for the account.

  • Civica OnDemand Call Handling

    CIVICA UK LIMITED

    Utilising Civica’s Cirrus Contact Centre Service (CCaaS) we deal with all types of local government calls and enquiries. To help manage these we provide a flexible service, tailored to your requirements, where we handle calls on your behalf through a simple transfer process to our call handling team.

  • Workflow Automation and AI Software Solutions - CoreGov

    CORE TECHNOLOGY SYSTEMS (U.K.) LIMITED

    Our AI-driven workflow automation platform streamlines digital service creation and integration. Its intuitive interface empowers users to build applications, using low-code for rapid development. Key features include a comprehensive view of data and processes, pre-built templates for quick adaptation, and user-friendly tooling enhancing accessibility and effectiveness in the public sector.

  • TransUnion - Tracing, Financial and Criminal Investigations - Threesixty Online

    TRANSUNION INTERNATIONAL UK LIMITED

    ThreeSixty Online provides accurate and comprehensive financial information on the UK adult population, and has been specifically designed to meet the challenges of the public sector. The service uses our unique Residency Plus database and matching engine to detail and confirm individual identity, residency and household occupancy.

  • Panacea Account Management Software

    Panacea Applications Limited

    End-to-end management of clients' projects, evaluate performance and improve services. Increases productivity by creating transparency and automating admin tasks. Combines project management with productive and analytical tools for estimating, scheduling, performance monitoring and resource management. Used by public sectors to secure strategic priorities, efficiencies and savings while delivering high-quality service.

  • Grants, Loans, and Financial Management Solution

    SINGLIFY LTD

    Singlify, a cloud-based SaaS financial management application, specialises in grants, loans, crowd funding, and micro-finance through a seamless customer experience portal using Salesforce and CRM. It covers finding, applying, assessing, decision making, awarding, paying, monitoring and evaluation, reporting, loan origination and complex repayment calculations. Provides automation, workflow and AI tools.

  • EBO Patient Information

    EBO.AI (UK) LTD

    Accurate demographic data collection is essential for hospitals to provide personalised care, understand their patient population, and allocate resources effectively. The EBO solution: - automates the process of updating patient demographic data - collects essential age, gender, address, contact details - identifies data inconsistencies or missing data