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HINDUJA GLOBAL SOLUTIONS UK LIMITED
HGS Agent X and Genesys Cloud CX offer a comprehensive contact centre solution. HGS Agent X is a cloud-based AI accelerator providing a tech-agnostic interface, and customisable solutions that are secure and scalable and features programmable API framework and fully managed support. Genesys Cloud CX complements with reliable/flexible omnichannel capabilities.
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Remarkable
Salesforce Cloud is a comprehensive suite of cloud-based applications designed to manage customer relationships (CRM) and various aspects of business. It goes beyond just a traditional CRM, offering a unified platform with a range of functionalities which can be selected as required.
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ARCUS GLOBAL LIMITED
Supporting government’s drive for intelligent revenue generation and comprehensive stakeholder management, Salesforce’s citizen 360 allows tracking of relationships, activities and tasks and easy process automation. From stakeholder to grant and opportunity management, empower your teams to collaborate and succeed, boosting productivity with trusted AI, whilst comprehensive reporting provides transparency. SFDCHA2024GC14
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Digital Space Managed Services Ltd
X-Series provides UCaaS, CCaaS and CPaaS services from VOIP telephony (X1), through text, voice and video media support up-to full contact centre (X8). 8x8’s omnichannel contact centre includes speech analytics, AI, skills-based routing, Intelligent IVR, predictive campaign dialler, dashboards, customisable wallboards, quality management and media recording with open API integration.
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NTT DATA BUSINESS SOLUTIONS LIMITED
UI data protection provides configurable options to increase data security through comprehensive and consistent logging of all data displayed to and entered by users in SAP S/4HANA. Data protection masking provides configurable options to increase data security in the platform-specific environments of SAP software, masking sensitive values in screen fields.
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ARCUS GLOBAL LIMITED
Deliver citizen-first digital experiences. Build connected government interactive websites, self-service portals, and applications. Make it easy for citizens to submit forms, search knowledge, access their data and take action. Launch and adapt scalable experiences fast using clicks or code and extend with a broad ecosystem of easy-to-use tools. SFDCHA2024GC14
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Glemnet Ltd
Send encrypted electronic documents for approvals, agreements / transactions and DocuSign will complete the end-to-end online processes.
The ability to embed electronic signing and payment requests into your existing website, portals, and applications. Save time & money by using DocuSign’s pre-built integrations or APIs to connect your systems.
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SOFTCAT PLC
Transform customer service with a single view of customers activity and tools for field service, messaging, bots, voice, social service and AI in workflow. Work faster, efficiently and more productively across all channels on one platform making customer service frictionless, improving your efficiency and customer satisfaction whilst reducing costs. SFDCHS2024GC14
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ABAVUS LIMITED
Our Spaces module enables customers to apply and pay for the usage of any physical space. These spaces range from allotments, garages, lockers, market stalls, moorings, parking spaces, etc. Councils can configure waiting lists for spaces, gaining additional revenue and an understanding of their most popular physical spaces.
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DIGITAL INTERACTIVE LIMITED
Infreemation Members is a software management system built specifically to manage all types of Members and MP correspondence from online or offline sources.
This module handles: Parliamentary Questions, Treat Official, Ministerial Correspondence, Questions to the Mayor, Members Questions, Enquiries, Correspondence - electronic, postal and telephone
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OBJECTIVE CORPORATION UK LIMITED
End to end regulatory case management and workflow for Digital Government in the areas of Safety, Licensing, Compliance and Enforcement. Objective RegWorks includes Backoffice, Mobile and Customer Portal. Hosted across multiple UK availability zones for high availability and continuity of service.
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ARCUS GLOBAL LIMITED
Transform customer service with a single view of a customer's activity and tools for field service, messaging, bots, voice, social service and AI in workflow. Work faster and more productively across all channels on one platform making customer service frictionless, improving your efficiency and customer satisfaction whilst reducing costs. SFDCHA2024GC14
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OPUS BUSINESS SYSTEMS LIMITED
8x8’s Contact Platform as a Service (CPaaS). 8x8 Telephony Contact for superior customer service. Highly compatible. Omnichannel. Customer Interaction via Open API's, AI, CRM integration. Video Integration, Interoperability, SMS.
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BRIGHTWIRE TECHNOLOGY SERVICES LIMITED
Our easy to use postcode and address finder uses the latest UK address data. With incredibly easy setup and advanced search methods, you can improve your online customer experience and support internal customer service staff. This service is quick, mobile-responsive and very easy to integrate with other business applications.
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ARCUS GLOBAL LIMITED
CRM Analytics Is the most effective and accessible way to see and understand data. With AI-powered insights, to find actionable predictions and valuable insights across Salesforce and legacy data. Intelligent data prep, intuitive data exploration, sharing & collaboration with industry-leading governance. Enterprise-grade analytics anyone can use. SFDCA2024GC14
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CIRCLE INTERACTIVE LTD
Circle Interactive are acknowledged global experts in CiviCRM. We enable organizations to deploy cloud based CiviCRM systems through expert consultancy, and support, providing high-quality, secure systems that meet your specific requirements. As a CiviCRM Gold Partner we offer feature development, secure hosting / maintenance, security testing and data migration services.
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Node4 Ltd
Nurture leverages Microsoft Dynamics 365 and Power Apps to offer growth hubs and LEPs a configurable CRM platform. It streamlines relationship and funding management with flexible interactions and a centralised information source, enhancing engagement and operational efficiency for fostering regional economic development and supporting business growth.
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SOCIETYWORKS LTD
WasteWorks is a user-centred front-end residential waste portal, designed in collaboration with Bromley Council for local authorities. The solution simplifies access to all aspects of residential waste online by integrating with in-cab systems and payment providers, bringing everything together to improve the user experience and reduce unnecessary contact.
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Intercity Technology Limited
Intercity’s digital engagement platform is a digital-first solution & part of Contact Centre, offering omnichannel customer interaction, personalised marketing, analytics, and CRM integration. It enhances customer relationships, streamlines marketing efforts, and optimises user experiences across web, mobile, and social channels. Ideal for businesses seeking scalable and effective digital engagement solutions.
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NEO TECHNOLOGY LIMITED
Neo Technology's Employee & Contractor Portals offer efficient platforms for managing workforce activities and contractor interactions within housing management. These portals facilitate streamlined communication, task management, and collaboration, enhancing operational efficiency, governance and service delivery in housing management.
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Saascoms
The distribution and delivery of SMS messages
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DATA8 LIMITED
data8 duplicare is an automated de-duplication tool for Microsoft Dynamic 365. It delivers the ability to merge multiple records with all fields and customisable merge bulk de-duping of existing records. It also provides real-time advanced duplicate prevention with the ability to merge multiple records with all fields, including custom entities.
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FORFRONT LIMITED
e-shot™ is the digital communication platform trusted by the public sector to send highly effective omnichannel campaigns.
Whether it is raising awareness of an issue or tracking feedback and sentiment to a public consultation, e-shot gives you a simple solution for engaging in multi-channel conversations at scale.
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BRIGHTWIRE TECHNOLOGY SERVICES LIMITED
Brightwire helps organisations plan and deliver Microsoft Dynamics 365 applications - a fully customisable platform that is easy to use and manage, and which enables contact management, and marketing automation through a single interface. Get a 360 degree view of your customer, improve engagement and realise value.
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FARTHEST GATE LIMITED
The Liberator Permissions software solution is a market leading module forming part of the Liberator suite of products. Liberator Permissions can be used independently of other Liberator products. It is very easy to set up, configure and use and offers clients and their customers great efficiencies.
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WR LOGIC LIMITED
WR Logic offers a comprehensive Microsoft Power Automate implementation service, delivering extensive expertise and engagement for the design, implementation, and adoption of Power Automate, an integral component of the MS Power Platform. Our services encompass discovery, strategic planning, configuration, integration, deployment, adept change management, comprehensive training, and steadfast support services.
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BRIGHTWIRE TECHNOLOGY SERVICES LIMITED
Brightwire helps organisations plan and deliver Microsoft Dynamics 365 applications - a fully customisable platform that is easy to use and manage, and which enables contact management, and marketing automation through a single interface. Get a 360 degree view of your customer, improve engagement and realise value.
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TRUSTMARQUE SOLUTIONS LIMITED
Trustmarque's Inbound Service delivers ‘inbound’ calls from advertised numbers of choice (01/02/03/08 - including existing numbers).
Forwarded to a destination telephone number of choice, regardless of location or device.
The platform offers multiple cloud call control features managed through web or app interfaces including; call-queuing and auto attendant / IVR.
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FORTESIUM LIMITED
Regulator Online – Fitness to Practise module allows regulatory bodies to manage their full FtP lifecycle. This includes concern/complaint creation, triage, case creation, investigation, investigation plan, risk assessment, anytime task tools, automated emails and reminders, prepopulated documents, case closure, outcomes, and a host of features to handle hearings and adjudication.
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EBO.AI (UK) LTD
The e-Correspondence product offers hospitals a seamless and secure method to notify patients when new documents are added to their medical records.
Utilizing AI-driven automation and secure messaging protocols, an SMS containing essential (yet limited) information is sent to the patient, ensuring confidentiality while maintaining ease of access.