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1580 results found

1580 results found in Lot 2: Cloud software in the category Customer service and support

  • Powered by Neo: Enhanced Contractor Collaboration with Open APIs

    NEO TECHNOLOGY LIMITED

    Neo Technology's Open APIs empower contractors with seamless access and integration capabilities. Contractors can initiate repairs, access data, and upload documentation securely. Features include comprehensive API documentation, authentication, scalability, and developer support. This fosters enhanced contractor engagement, improves operational efficiency, encourages innovation, and cultivates ecosystem partnerships.

  • HR and Corporate Ticketing Microsoft Power App

    CEOX SERVICES LTD

    Ceox’s HR Ticketing solution uses Microsoft Power Platform to deliver a highly customizable system for employees to raise enquiries with Human Resources (HR) or other corporate teams from any device. HR can manage incoming tickets through various lists and customizable filters. HR Teams have access to an integrated knowledge base.

  • Salesforce Lightning Sales Cloud

    SOFTCAT PLC

    Supporting government’s drive for intelligent revenue generation and comprehensive stakeholder management, Salesforce’s citizen 360 allows tracking of relationships, activities and tasks and easy process automation. From stakeholder to grant and opportunity management, empower your teams to collaborate and succeed, boosting productivity with trusted AI, whilst comprehensive reporting provides transparency. SFDCS2024GC14

  • Salesforce Lightning CRM Cloud

    SOFTCAT PLC

    For users requiring combined capabilities of both Salesforce Service and Sales Clouds, provides class-leading Automation and Service Management in a single license. Sales allows you to track relationships, manage activities and opportunities. Service provides for management of Cases, Complaints, Contact Centres or Back Office teams and processes. SFDCS2024GC14

  • Dynamics CSP

    VE3 GLOBAL LTD

    Our CSP Subscriptions for Dynamics 365 provide the subscription licensing of your Microsoft Cloud environment in a flexible and cost-effective manner.

  • Digital Carbon Tracking and Monitoring

    Teknobuilt

    PACE iPlanet is the world’s first carbon management and assurance system to track and monitor carbon footprints. It also provides scenario-based planning to optimise the carbon footprint secured with blockchain for the built environment.

  • Office365

    European Electronique

    Microsoft Office365 provides organisations of any size a comprehensive collaboration and productivity platform delivered as a SaaS solution. EE is a Microsoft Gold Cloud and Productivity Partner and can provide full Office365 licencing options. Includes monthly Office365 billing with flexibility to change your Office365 licence requirements on a monthly basis

  • Arcus Private Sector Housing

    ARCUS GLOBAL LIMITED

    Arcus Private Sector Housing, built on the Salesforce platform, supports Grants, Loans, Complaints, Inspections, and Enforcements including financial management and schedules of works. Locally configurable to add other types of assistance. Complaints and Enforcements include configurable process flows, fully mobile HHSRS risk assessment, and notices or prosecution.

  • Knowledge Hub Digital Networks

    PLACECUBE LIMITED

    Easy-to-use collaboration solution, helping you effectively communicate, collaborate, and connect with stakeholders, partners and employees. Manage your own branded channel, members, communities and microsites. Hosted on the Knowledge Hub platform, meaning no infrastructure burden. Build a flexible collaboration space, blending accessible open groups and closed intranet-style workspaces.

  • boomLogic

    BOOMERANG I-COMMS LTD

    Streamline stakeholder engagements with interactive workflows, reducing operational costs and time. Minimise risk with no-code solutions, extend reach across multiple channels for higher engagement. Simplify process improvement and gain valuable insights from analytical data with Boomerang's expertise. ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited

  • Travel Safety App From Peoplesafe

    Skyguard Ltd

    Using Travelsafe is just like a regular travel app with the bonus of a timed SOS alarm for the journey. Round-the-clock protection is provided whether travelling for business, commuting or meeting friends after work. Backed by expertly trained operatives, Travelsafe can get emergency help faster than calling 999.

  • ITSM Legacy Tool Migration to Jira Service Management

    Valiantys Ltd

    Valiantys is Atlassian's Partner of the Year 2021 for Enterprises. We offer ITIL-based solutions built upon Jira Service Management. These solutions help our clients deliver world-class customer satisfaction, enabling faster deployment and top-of-the-class user adoption. Our unique ITSM implementation methodology includes pre-built solutions for key ITIL practices.

  • Puzzel Digital Engagement

    Puzzel Limited

    Puzzel Digital Engagement is a digital-first customer engagement solution. Segment your web visitors based on behaviour, journey or value, and offer each the most efficient resolution to their problem: guiding them to web pages, fetching information, documents, or connecting them with an agent over chat, voice or video.

  • Digital Smartcard (Livestock, Canine, Feline)

    EQUINE REGISTER LIMITED

    Enables owners and keepers to digitally display animal identification records on their mobile device. Smart Cards integrate directly to the species-specific central animal database including equine, dogs, cats, livestock and deliver real-time data. Other information including vaccinations, location/premises ID and movements can also be shown.

  • Arcus Taxi Licensing

    ARCUS GLOBAL LIMITED

    Arcus Taxi Licensing is a flexible and intuitive cloud-based solution helping licensing teams manage the full lifecycle of a licence including application, inspection, enforcement, and renewal. Online licensing public register with online application and renewal support. The included mobile app supports full access and offline remote working.

  • Incident Management Solution

    Boomalert Ltd

    BoomAlert automates incident communication. Build bespoke communication workflows, meet requirements for critical events. Alerting workflows automate coordinated processes based on responses, time triggers, count triggers and escalation paths. Critical Alerting, Incident Management, Business Continuity, IT Monitoring, Machine-2-Machine Alerting, Event Management. ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited.

  • Nava

    AGILISYS LIMITED

    Nava is a GenAI-powered chatbot that helps users navigate information and verified data sources. Acting as an interactive guide, Nava empowers users to access information quickly and easily.

  • Multi-source Feedback (MSF), 360 Degree Feedback

    Premier IT Partnership Ltd.

    Our standard MSF is a multi-source feedback tool for doctors to collect colleague and patient feedback based on the GMC own feedback questionnaire. Our market-leading 360 Clinical MSF uses the highly validated RCP questionnaire; Specialty Specific Questions and has the largest available benchmarking database with almost over 1 million responses.

  • Security and Access Management Framework (iSAM)

    COFORGE U.K. LIMITED

    iSAM framework enables organizations to accelerate their development processes by reducing the efforts involved in creating user management modules only for Appian applications. The Low-code Appian Platform based application provides the creation of user and role functionality without updating single lines of code in the existing application.

  • Salesforce Industry Solutions

    ARCUS GLOBAL LIMITED

    Salesforce Health Cloud uses the power of the cloud, social and mobile technologies to give healthcare professionals the tools they need to collaborate more efficiently, understand patients more deeply, and build 1-to-1 relationships across entire care journeys. SFDCA2024GC14

  • Address auto-complete

    Melissa Data Ltd

    Melissa service provides address suggestions (UK & Global), matched to the characters the user types. Once an address is selected from lookup, the fully verified address auto completes into web forms, documents, or checkouts. Saving 80% in data entry time, simplifying the process, and increasing the quality of data capture.

  • Bullet Brava: AI Chat Assistant for Training & Development

    Bullet Web Development

    A chat assistant, harnessing the power of artificial Intelligence (AI) to engage with people on a training or development journey. Our tool delivers conversations through a range of communication channels (e.g. web, sms, Whatsapp, app). Offering tailored, personalised advice through an AI powered coach.

  • iDAMS

    AWTG LIMITED

    iDAMS is our easy-to-use Digital Asset Management Platform developed through the DCMS DCIA Programme. iDAMS accelerates coverage of 5G by making street lights/other assets available for reuse by Mobile Network Operators in return for a rental fee. Market public assets for other purposes e.g. EV charging, advertising etc.

  • Click Dimensions for Marketing Automation, Nurture Marketing, Engagement and Surveys

    BRIGHTWIRE TECHNOLOGY SERVICES LIMITED

    Brightwire helps organisations plan and deliver ClickDimensions based on Microsoft Dynamics365 - a fully customisable platform that is easy to use and manage, and which enables marketing automation through a single interface. ClickDimensions includes email marketing, campaign automation, surveys, web forms and insights on data to improve engagement with clients.

  • Abavus - Regulatory Services

    Abavus.co.uk

    Our Regulatory Services module provides councils with an all-in-one digital solution for the processing and management of licensing and regulatory services (including public protection).

  • Medallia Victim Experience Management for Police Forces

    Medallia, Inc.

    Medallia's Victim Experience solution embeds rich intuitive listening seamlessly throughout the victim-of-crime's journey, collecting, analysing, and surfacing real-time signals and feedback. Remove silos and create unified insights, empowering your Force, driving the right action at the right time, addressing journey friction and turning negative and traumatic experiences into positive ones.

  • Insight - Salesforce Service Cloud

    INSIGHT DIRECT (UK) LTD

    Transform customer service with a single view of a customer's activity and tools for field service, messaging, bots, voice, social service and AI in workflow. Work faster and more productively across all channels on one platform making customer service frictionless, improving your efficiency and customer satisfaction whilst reducing costs. SFDCI2024GC14

  • MyTenders Pro - Procurement Platform

    Proactis Tenders Limited

    A procurement portal that publishes fully compliant notices and manages online procurement exercises through supplier and buyer interfaces. Functionality includes Notice Creation Wizard, Requests For Quotations, notice e-mail alerts, Contracts Register and Management, eTendering, SPD service and Management Information Reporting. Full UK based phone support available for all users.

  • Unifiedpost Group Hybrid Mail Solution

    UNIFIEDPOST LIMITED

    Unifiedpost Group is a global FinTech providing digital and printed transactional communication and document solutions. Hybrid mail is a cost-efficient alternative to in-house print and post. Accessible anywhere at the touch of a button. Our hybrid mail solution supports the transition to e-documents, multichannel document delivery and remote working practices.

  • ServiceNow License

    MOZAIC-SERVICES LTD

    A Digital Service Management (DSM) enabler, this service is for the purchase of ServiceNow Subscriptions. This service typically works in concert with our ServiceNow Tooling Implementation Service and provides a managed procurement of any ServiceNow modules including: ITSM, ITOM, SPM, SAM, GRC, DevOps, SecOps, HR, App Engine and CSM.