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1207 results found

1207 results found in Lot 2: Cloud software in the category Contact management

  • Theseus: Healthy Weight

    Cyber Media Solutions Ltd.

    Theseus: Healthy Weight is a secure weight management caseload system to support teams delivering behavioural change interventions, obesity prevention, nutritional advice and dietetic services. Theseus: Healthy Weight supports triage assessments, appointment management and weigh-in recording and has integrated assessment tools.

  • Action and issue tracking software (Insight4GRC 4action)

    RSM UK RISK ASSURANCE SERVICES LLP

    Action tracking software that enables actions to be assigned to action owners and their status reported. Interactive monitoring dashboards provide real-time views of the status of agreed actions. Attach evidence to support action completion and utilise alerting and calendar integration to provide reminders. Mobile and tablet friendly, iOS and Android.

  • TransUnion - Bank Account and Credit Card Verification and Validation - TruValidate Bank and Card

    TRANSUNION INTERNATIONAL UK LIMITED

    Use the TruValidate Bank Account and / or Card Verification modules to deliver a friction right customer journey. Verify the greatest number of genuine and trusted transactions, whilst also preventing fraud. Bank and Card verification attempts to link the presented identity to the account using TransUnion available data.

  • Liberator Virtual Visitor Voucher (VVV)

    Farthest Gate Limited

    The Liberator Virtual Visitor Voucher software solution is a market leading module forming part of the Liberator suite of products. VVV can be used independently of other Liberator products. It is very easy to set up, configure and use and offers clients and their customers great efficiencies.

  • Sugar Sell (CRM)

    FORMAT14 CRM LTD

    With Sugar Sell, you have all your customer information exactly where you need it so you can engage at exactly the right time and offer them the exact product and services they need when they need them.

  • Panacea Translation & Interpreting Management Software

    Panacea Applications Limited

    Language service booking management. Simple, automated options include: single/multiple-language translation, one-off/series bookings (online, face-to-face, telephone interpreting). Languages, braille, BSL. DBS qualification checks. In-house, freelance or agency suppliers. Instant pricing, RFQs, attendance confirmation, timesheets, expenses supplier invoicing and client charging. Reminders. Approvals. Interface options with finance system. Client and supplier portals.

  • Dynamics 365 Customer Insights

    PHOENIX SOFTWARE LIMITED

    Dynamics 365 Customer Insights empowers organizations to deliver exceptional customer experiences. By unifying customer data, enabling personalized, and connected journeys across sales, marketing, and service teams. The platform combines a customer data platform (CDP) and real-time journey orchestration which includes email marketing, behaviour tracking, marketing pages, event management and surveys.

  • MUNIvers

    AGILYX EMEA LTD

    MUNIvers - the revolutionary Salesforce-built solution designed to empower local government organisations and strengthen the communities they serve. Harnessing the latest in AI and revenue management technology, MUNIvers delivers seamless data integration and sophisticated billing and regulatory management capabilities

  • Microsoft Dynamics 365 Sales

    Kick ICT

    Make the sales journey as smooth as possible. Manage your sales leads and opportunities more efficiently with access to new levels of insight on customer behaviour. Super charge customer acquisition and empower your business development team like never before, combining Office 365, Outlook and LinkedIn to build customer engagement.

  • Infreemation - Blue Badge Case Management System

    Digital Interactive Ltd

    Infreemation Blue Badge is a case management system for receiving, vetting, approving (and rejecting) Blue Badges

  • altConnect - Voice and Contact Centre

    ALTIATECH LTD

    AltConnect is a cloud-based contact centre solution hosted in Microsoft Azure. A highly scalable platform, it’s an omni-channel solution that enables our clients to communicate effectively with customers through different communication channels, including voice, SMS, chat, email, fax and social media.

  • Powered by Neo: Advanced Complaints Management

    NEO TECHNOLOGY LIMITED

    Neo Technology's solution revolutionises complaints management, offering features like triage and routing, timeline control, ombudsman engagement tracking, follow-on repairs, a complaints dashboard, and enhanced workflow and action plan tracking for compliance, customer satisfaction, operational efficiency, and data-driven insights.

  • Healthcare Workforce Solutions

    HOLT MEDICAL RECRUITMENT LIMITED

    Holt Workforce Management provides an end-to-end booking system, LMS, for managing your workforce (bank, collaborative bank, agency, DE). Designed specifically for the healthcare sector, it continues to adapt to market changes with multiple compliance and cost management controls in place, and supported by 100+ agencies in the medical workforce sector.

  • Global 4's 8x8 Unified Communications

    GLOBAL 4 COMMUNICATIONS LIMITED

    Unified Communications service from 8x8's X Series (1-8). Full communications solution, including telephony, voicemail; collaboration via web chat, video, email, IM, conference calls, data sharing, online meetings; call recording, customer analytics, internet fax. Call plans, per user per month: UK local, national and mobile numbers. Universal Teams Messaging. Increased productivity.

  • Advanced Grant Management (AGM) Cloud Software Service

    GOPRO CONSULTING LIMITED

    AGM is a '5th generation' low-code, high configuration, advanced grant management solution. AGM is focused on delivering transformational efficiency improvements to the entire grant application and disbursement process. It provides online application portal, advanced grant case management, and makes innovative use of data and rules driven case process automation.

  • Particip8 - digital canvassing solution

    Democracy Counts Limited

    Particip8 is a digital solution for canvassers undertaking doorstep canvassing. Streamline data collection during the annual canvass with ease, ensuring accuracy and efficiency at every doorstep interaction.

  • Power Platform Development

    ACUITY APPLIED LIMITED

    Acuity Applied specialises in Power Platform, including Power Apps, Power Automate, Power BI, and Power Virtual Agents. This platform enables rapid, cost-effective development of advanced business solutions. By modernising and automating key business processes, Power Platform improves efficiency significantly.

  • Causeway Infrastructure Suite

    Causeway Technologies Limited

    Unify teams, processes, and data to reduce risks, enhancing profitability and drive change across the management of the built environment. Make construction and maintenance flow from initial design, through estimation and tender processes, workforce and cost management during the construction phases to operational and strategic asset management.

  • Infreemation - GDPR Information Asset Register

    Digital Interactive Ltd

    Infreemation is an advanced online cloud based application for processing and storing your organisations Information Asset Register

  • Pegasystems Cloud Software - Omni-Channel Engagement

    Pegasystems Limited

    Pega is a low-code platform for AI-powered decisioning and workflow automation. We enable organisations to get work done using apps that are secure, scalable, governed, and maintainable. We offer solutions for business process management, digital process automation, and customer/citizen engagement. Omni-Channel Engagement is a central feature of the platform.

  • TTEC Digital Cisco Webex Contact Centre

    TTEC CONSULTING (UK) LIMITED

    Webex® Contact Center is a next-generation cloud contact centre solution within a SaaS envelope bringing Public Sector the innovation, flexibility, scalability, and agility of the cloud without sacrificing security. The platform offers Omni-Channel capability, Artificial Intelligence, WFO, comprehensive API’s, support for leading CRM vendors and Microsoft Teams.

  • Dynamics 365 Customer Service

    PHOENIX SOFTWARE LIMITED

    Customer Service Enterprise enables personalised service in any channel, knowledge base and unify existing technology/data into a single view and case management. Customer Service Professional provides basic resources for customer service agents. Customer Service Insights provides integrated analytics and AI capabilities to help you understand support engagements and emerging trends.

  • Verint Sandbox

    Verint Systems Inc.

    Provides a dedicated “sandbox” environment for laboratory, testing, development purposes etc. Sandbox as standard allows up to 25 usernames to be configured and used as necessary. Custom options are available where customers have specific sandbox needs.

  • e-shot™ for local authority communications

    FORFRONT LIMITED

    e-shot™ is the digital communication platform trusted by local authorities to send highly effective omnichannel campaigns. From local newsletters and library updates to public consultations, e-shot gives you a simple solution for engaging in multi-channel conversations at scale.

  • 8x8 UC - UCaaS

    Opus Telecoms

    8x8 X-Series provides UCaaS, CCaaS, CPaaS services from VOIP telephony (X1), through text, voice and video media support up-to full contact centre (X8). 8x8’s omnichannel contact centre includes speech analytics, AI, skills-based routing, Intelligent IVR, predictive campaign dialler, dashboards, customisable wallboards, quality management and media recording with open API integration.

  • Drupal Intranet for Microsoft Office 365

    AXIS12 LTD

    Axis12 have been a Microsoft Partner since 2014, integrating with many Microsoft 365 applications. We’ve combined our expertise with Microsoft and our experience of providing enterprise-level Drupal intranets to create a solution harnessing the power of Microsoft 365, Office 365 tools, SharePoint and Microsoft Teams whilst also including non-Microsoft tools.

  • Cinos Cloud UC for Blue Light and Emergency Services

    Cinos

    Experience unparalleled resilience and reliability with Cinos Cloud Communications (UC) for Blue Light and Emergency Services, purpose-built for critical national infrastructure. A fully-managed cloud service built on Cisco Calling and Genesys Contact Centre ensuring continuous, secure, always-on communications and supporting the carrying of 999 and 101 calls.

  • AML, PePs, Sanctions, Watchlists & Adverse Media

    Melissa Data Ltd

    Service checks an individual or organisation against global Watchlists, performs PEP & Adverse Media checks for AML and fraud prevention. Service uses multiple global sanctions data for politicians, prominent leaders, national legislatures and blacklisted individuals around the world. Also checking for adverse media against individuals. Covering 200+ countries and territories.

  • Novoville Shared Works Management Platform (SWM)

    Novoville Ltd

    Novoville Shared Works is a PAS2035-compliant platform and marketplace tailored to the repairs, maintenance, and improvement sector, with a particular emphasis on increasing the scale and pace of delivery of retrofit projects in the United Kingdom.

  • Zoho Campaigns: Manage email campaigns, newsletters, subscriber engagement

    Zoho Corporation Limited

    Zoho Campaigns is an email marketing software that helps businesses to create and manage email campaigns, automate repetitive tasks, gain real-time insights into campaigns performance.