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AGILYX EMEA LTD
MUNIvers - the revolutionary Salesforce-built solution designed to empower local government organisations and strengthen the communities they serve. Harnessing the latest in AI and revenue management technology, MUNIvers delivers seamless data integration and sophisticated billing and regulatory management capabilities
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KICK ICT GROUP LIMITED
Make the sales journey as smooth as possible. Manage your sales leads and opportunities more efficiently with access to new levels of insight on customer behaviour. Super charge customer acquisition and empower your business development team like never before, combining Office 365, Outlook and LinkedIn to build customer engagement.
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DIGITAL INTERACTIVE LIMITED
Infreemation Blue Badge is a case management system for receiving, vetting, approving (and rejecting) Blue Badges
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ALTIATECH LTD
AltConnect is a cloud-based contact centre solution hosted in Microsoft Azure. A highly scalable platform, it’s an omni-channel solution that enables our clients to communicate effectively with customers through different communication channels, including voice, SMS, chat, email, fax and social media.
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NEO TECHNOLOGY LIMITED
Neo Technology's solution revolutionises complaints management, offering features like triage and routing, timeline control, ombudsman engagement tracking, follow-on repairs, a complaints dashboard, and enhanced workflow and action plan tracking for compliance, customer satisfaction, operational efficiency, and data-driven insights.
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HOLT MEDICAL RECRUITMENT LIMITED
Holt Workforce Management provides an end-to-end booking system, LMS, for managing your workforce (bank, collaborative bank, agency, DE). Designed specifically for the healthcare sector, it continues to adapt to market changes with multiple compliance and cost management controls in place, and supported by 100+ agencies in the medical workforce sector.
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GLOBAL 4 COMMUNICATIONS LIMITED
Unified Communications service from 8x8's X Series (1-8). Full communications solution, including telephony, voicemail; collaboration via web chat, video, email, IM, conference calls, data sharing, online meetings; call recording, customer analytics, internet fax. Call plans, per user per month: UK local, national and mobile numbers. Universal Teams Messaging. Increased productivity.
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GOPRO CONSULTING LIMITED
AGM is a '5th generation' low-code, high configuration, advanced grant management solution. AGM is focused on delivering transformational efficiency improvements to the entire grant application and disbursement process. It provides online application portal, advanced grant case management, and makes innovative use of data and rules driven case process automation.
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DEMOCRACY COUNTS LIMITED
Particip8 is a digital solution for canvassers undertaking doorstep canvassing. Streamline data collection during the annual canvass with ease, ensuring accuracy and efficiency at every doorstep interaction.
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ACUITY APPLIED LIMITED
Acuity Applied specialises in Power Platform, including Power Apps, Power Automate, Power BI, and Power Virtual Agents. This platform enables rapid, cost-effective development of advanced business solutions. By modernising and automating key business processes, Power Platform improves efficiency significantly.
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VIEWDECK CONSULTING LIMITED
Providing enterprise scale, fully configurable Relationship Management supporting Account Management, Customer Management, Partner management, Contacts, Calendar, Case management, email integration, campaign management, inbound and outgoing calls scheduling and task allocation. Includes reporting, dashboarding, visualisation, Workflow, Billing. Support for Mobile Devices. Secure Vertical Solutions across Local government, Education, NHS Client Base.
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CAUSEWAY TECHNOLOGIES LIMITED
Unify teams, processes, and data to reduce risks, enhancing profitability and drive change across the management of the built environment. Make construction and maintenance flow from initial design, through estimation and tender processes, workforce and cost management during the construction phases to operational and strategic asset management.
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DIGITAL INTERACTIVE LIMITED
Infreemation is an advanced online cloud based application for processing and storing your organisations Information Asset Register
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PEGASYSTEMS LIMITED
Pega is a low-code platform for AI-powered decisioning and workflow automation. We enable organisations to get work done using apps that are secure, scalable, governed, and maintainable. We offer solutions for business process management, digital process automation, and customer/citizen engagement. Omni-Channel Engagement is a central feature of the platform.
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TTEC CONSULTING (UK) LIMITED
Webex® Contact Center is a next-generation cloud contact centre solution within a SaaS envelope bringing Public Sector the innovation, flexibility, scalability, and agility of the cloud without sacrificing security. The platform offers Omni-Channel capability, Artificial Intelligence, WFO, comprehensive API’s, support for leading CRM vendors and Microsoft Teams.
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PHOENIX SOFTWARE LIMITED
Customer Service Enterprise enables personalised service in any channel, knowledge base and unify existing technology/data into a single view and case management.
Customer Service Professional provides basic resources for customer service agents.
Customer Service Insights provides integrated analytics and AI capabilities to help you understand support engagements and emerging trends.
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VERINT SYSTEMS UK LIMITED
Provides a dedicated “sandbox” environment for laboratory, testing, development purposes etc. Sandbox as standard allows up to 25 usernames to be configured and used as necessary. Custom options are available where customers have specific sandbox needs.
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FORFRONT LIMITED
e-shot™ is the digital communication platform trusted by local authorities to send highly effective omnichannel campaigns.
From local newsletters and library updates to public consultations, e-shot gives you a simple solution for engaging in multi-channel conversations at scale.
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OPUS BUSINESS SYSTEMS LIMITED
8x8 X-Series provides UCaaS, CCaaS, CPaaS services from VOIP telephony (X1), through text, voice and video media support up-to full contact centre (X8). 8x8’s omnichannel contact centre includes speech analytics, AI, skills-based routing, Intelligent IVR, predictive campaign dialler, dashboards, customisable wallboards, quality management and media recording with open API integration.
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AXIS12 LTD
Axis12 have been a Microsoft Partner since 2014, integrating with many Microsoft 365 applications. We’ve combined our expertise with Microsoft and our experience of providing enterprise-level Drupal intranets to create a solution harnessing the power of Microsoft 365, Office 365 tools, SharePoint and Microsoft Teams whilst also including non-Microsoft tools.
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CINOS LIMITED
Experience unparalleled resilience and reliability with Cinos Cloud Communications (UC) for Blue Light and Emergency Services, purpose-built for critical national infrastructure. A fully-managed cloud service built on Cisco Calling and Genesys Contact Centre ensuring continuous, secure, always-on communications and supporting the carrying of 999 and 101 calls.
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MELISSA DATA LTD.
Service checks an individual or organisation against global Watchlists, performs PEP & Adverse Media checks for AML and fraud prevention. Service uses multiple global sanctions data for politicians, prominent leaders, national legislatures and blacklisted individuals around the world. Also checking for adverse media against individuals. Covering 200+ countries and territories.
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NOVOVILLE LIMITED
Novoville Shared Works is a PAS2035-compliant platform and marketplace tailored to the repairs, maintenance, and improvement sector, with a particular emphasis on increasing the scale and pace of delivery of retrofit projects in the United Kingdom.
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ZOHO CORPORATION LIMITED
Zoho Campaigns is an email marketing software that helps businesses to create and manage email campaigns, automate repetitive tasks, gain real-time insights into campaigns performance.
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CAUSEWAY TECHNOLOGIES LIMITED
Manage the bidding and tendering process, providing an integrated CAD/BIM Measure tool for rapid take-off and measurement, while easy to use features allow you to quickly build up detailed resource costs and submit estimates using standard pricing information and your own previous estimates.
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VE3 GLOBAL LTD
VE3 collaborates with Microsoft Dynamics 365 to empower social housing providers in enhancing customer service and operational efficiency by effectively managing housing-related processes, as well as asset and tenant information.
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CYBER MEDIA SOLUTIONS LTD
Theseus: Exercise Referral is a caseload management and referrals system for Exercise by Referral and Activity on Prescription initiatives. It empowers referral receipt from health professionals, triage by Exercise Coordinators, and onward referrals to Exercise Professionals, who can manage caseloads, complete assessments and record exercise session information on mobile devices.
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BRIGHTWIRE TECHNOLOGY SERVICES LIMITED
Brightwire builds Robotic Process Automation solutions to allow legacy applications to participate in modern workflows and integrations.We utilise modern Power Automate based desktop flows to allow us to retrieve and update data from legacy systems, and bring this information into modern systems without any further development of the legacy system.
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Workpro
Workpro Requests case management system helps you to efficiently track, respond to and report FOI (Freedom of Information), EIR (Environmental Information Regulations), Data Protection Act (DPA) and SAR (Subject Access Requests) within one secure, user friendly system. GDPR compliant. UK based, ISO 27001 cloud hosting.
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BRIGHTWIRE TECHNOLOGY SERVICES LIMITED
Brightwire provides consulting, configuration and integration of its cloud-based care management solution to help organisations to focus on individual-centred care. Care teams can capture, manage and assess individuals digital records, automate processes such as letters, trigger workflows to escalate or route cases, and manage and report on care plans.