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Synergi Software Limited
For organisations wishing to implement Microsoft Dynamics 365 for Business Central, Sales, Customer Service, Field Service and Customer Insights.
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NEC SOFTWARE SOLUTIONS UK LIMITED
Enables authorities to create and process applications for Local Welfare Provision (LWP) administration and fulfilment under the legislative regime. Flexible framework of services for an Authority to administer the fund, maintaining management control throughout the process. The NEC Local Welfare Provision SaaS can be branded to reflect the Authority's identity.
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Computacenter (UK) Ltd
Deliver exceptional customer experiences anywhere with IBM watsonx Assistant. Transform your business with artificial intelligence that understands customers in context to provide fast, consistent, accurate answers across any application, device or channel. Remove the frustration of long wait times, tedious searches, and unhelpful chatbots with the leader in trustworthy AI.
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Boomerang I-Comms Ltd
Boomerang delivers a robust two-factor authentication (2FA) messaging service, bolstering account security with one-time passcode (OTP) verification. Our solution equips developers with seamless integration tools for heightened protection against unauthorized access. Leveraging Boomerang's platform fortifies accounts, reducing risks and ensuring compliance with ISO 27001, Cyber Essentials, and Cyber Essentials Plus.
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Farthest Gate Limited
The Liberator Garden Waste solution is a market leading module forming part of the Liberator suite of products. Liberator Garden Waste can be used independently of other Liberator products. It is very easy to set up, configure and use and offers clients and their customers great efficiencies.
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Arch
ARCH specialize in online webs solutions, from small one page websites right through to multi organisational CRM systems. No matter how large or small the job, we can help you meet your business goals.
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Arcus Global Limited
Arcus Waste Management is a flexible and intuitive cloud-based solution built on Salesforce, which helps waste collection teams manage and deliver domestic and commercial services. The solution delivers a joined up service, connecting customers and officers with real-time issue reports, information updates, correspondence, notifications and task management.
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SAP UK Ltd
SAP Emarsys Customer Engagement aligns your business, processes, and strategies, helps eliminate data and execution silos, and accelerates business results by giving every single customer highly personalised and relevant experiences across any channel at any given time.
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Fusion Business Solutions
BMC Helix is the gartner magic quadrant leading ITSM solution, offering an intuitive mobile first user experience, increasing productivity and dramatically reducing the overall cost of Service Management for the digital enterprise utilising Helix GPT to delight end users. Fusion GBS is an Elite Partner of BMC.
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IMImobile Europe Ltd
Webex Campaign is a multi-channel campaign management platform that enables you to deliver tailored, personalised content to defined target audiences. It provides the ability to schedule, automate and manage your messages consistently across all of your digital communication channels with two way interactions and rich analytics and reporting.
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Metastreet Ltd
Property licensing (all types), hazard assessment (HHSRS), licence auditing, & Inspector App.
Private rented housing regulation software, including case management, compliance and enforcement.
Tenure Intelligence and stock condition intelligence .
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Symplicity
CareerHub is a leading career development platform which universities use to provide end-to-end employability enhancing services to students (from applicants, enrolled students to graduates and alumni). It underpins student careers through access to key services whilst driving employer engagement and provisioning jobs to students faster. Highly configurable to support personalisation.
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OUTSOURCE AUTOMATION SOLUTIONS LIMITED
Virtual Agents can augment existing call centre staff to deal with large volumes of inbound Customer enquiries quickly, effectively and at low cost. They can interact with Customers using Voice, Email, SMS and other text-based methods of communication and can operate in multiple languages.
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Pegasystems Limited
Pega is a low-code platform for AI-powered decisioning and workflow automation. We enable organisations to get work done using apps that are secure, scalable, governed, and maintainable. We offer solutions for business process management, digital process automation, and customer/citizen engagement. Case Management and Investigative Case Management are central to Pega.
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Spektrix Limited
Spektrix is powerful and innovative cloud-based box office, marketing and fundraising CRM software for arts organisations. We provide a sophisticated range of tools for ticketing, customer relationship management, reporting, analysis, customer segmentation and giving management. It's backed up by a brilliant team who provide strategic and consultative support and advice.
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GRANICUS-FIRMSTEP LIMITED
The Granicus Government Experience Cloud is a comprehensive cloud-based platform for communications, citizen engagement, digital services, and service delivery. It’s designed to enable stronger relationships, improve trust, and provide excellent government customer experiences for citizens.
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Arcus Global Limited
Deliver citizen-first digital experiences. Build connected government interactive websites, self-service portals, and applications. Make it easy for citizens to submit forms, search knowledge, access their data and take action. Launch and adapt scalable experiences fast using clicks or code and extend with a broad ecosystem of easy-to-use tools. SFDCHA2024GC14
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Reply Limited
Microsoft Dynamics 365 Business Central is an all-in-one business management solution designed for small and medium-sized enterprises. It integrates finance, sales, service, and operations, offering tools for managing finances, supply chain, inventory, and customer relationships in a unified platform, enabling efficient business operations and growth.
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Acceleraate Limited
Zoom is an all-in-one collaboration platform that makes connecting easier, more immersive, and more dynamic for people and businesses. Our team chat, phone, meetings, omnichannel contact centre, whiteboard, workspace, and AI solutions help hybrid teams collaborate and get more done.
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Open Sky Data Systems
OpenSky's Enterprise Application Services deliver customized, high-performance solutions using .NET, low-code platforms, and Microsoft Dynamics 365 CRM. We provide seamless integration, enhanced efficiency, and superior user experiences. Our managed services ensure comprehensive security and adherence to best practices, enabling our clients to stay ahead in the digital landscape.
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Softcat Limited
Transform customer service with a single view of a customer's activity and tools for field service, messaging, bots, voice, social service and AI in workflow. Work faster and more productively across all channels on one platform making customer service frictionless, improving your efficiency and customer satisfaction whilst reducing costs. SFDCHS2024GC14
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DAVIES GROUP LIMITED
Delivery of cloud-based customer contact technology across all channels/sizes. From point solutions augmenting existing contact landscapes, to implementation of omnichannel cloud contact centres supporting 1000s of agents. and bespoke applications to enhance that capability. Davies consult, implement, develop, migrate, adopt, and support customer contact implementations for public and private sector.
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Infoshare Ltd
Data suppression and enrichment data files, covering change of address and movers as well as deaths, to enhance the accuracy of a citizen single view. Restrictions apply to national options.
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Opus Telecoms
8x8 X-Series provides UCaaS, CCaaS, CPaaS services from VOIP telephony (X1), through text, voice and video media support up-to full contact centre (X8). 8x8’s omnichannel contact centre includes speech analytics, AI, skills-based routing, Intelligent IVR, predictive campaign dialler, dashboards, customisable wallboards, quality management and media recording with open API integration.
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Esuasive
Esuasive’s Dynamics 365 / Power Apps custom development and support service focuses on agile design and implementation of Dynamics 365 and Power Apps solutions to meet specific requirements. The service includes solution prototyping, solution design; solution configuration; systems integration; data migration; testing; training; hypercare on go-live; and long-term support.
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Farthest Gate Limited
The Liberator Asset Management and Job Scheduler solution is a market leading module forming part of the Liberator suite of products. Liberator JMS can be used independently of other Liberator products. It is very easy to set up, configure and use and offers clients and their customers great efficiencies.
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Esuasive
Esuasive Homelessness Case Management enables Local Authorities to manage cases, deliver solutions, monitor outcomes and report statistics as required under the Homelessness Reduction Act 2017.
Esuasive Homelessness Case Management is built on the Microsoft Dynamics 365 / Power Apps platform, and is fully customisable to meet customer-specific requirements.
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Fusion Business Solutions
BMC Helix Business Workflows is a cloud-native case management application for all lines of business. It provides services in a scalable, managed, and automated way with the ability to create automated workflows without writing code and to tailor the user interface. Fusion GBS is an Elite Partner of BMC.
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Arcus Global Limited
Arcus Private Water Supplies is a flexible and intuitive cloud-based solution built on Salesforce platform, helping Private Water Supply teams manage their caseload including registration, inspection, sampling, enquiries and enforcement. The included mobile app supports full access and offline remote working, enabling officers and teams to work efficiently and effectively.
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XMA Limited
Supporting government’s drive for intelligent revenue generation and comprehensive stakeholder management, Salesforce’s citizen 360 allows tracking of relationships, activities and tasks and easy process automation. From stakeholder to grant and opportunity management, empower your teams to collaborate and succeed, boosting productivity with trusted AI, whilst comprehensive reporting provides transparency. SFDCHX2024GC14