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Continuity2 ltd
"Meridian" BCMS is a web based tool designed to automate and alleviate the everyday management of an organisation’s Business Continuity Management System and delivers compliance to ISO22301 and FCA Operational Resilience standards. The system delivers all aspects of Resilience ,Risk Assessments , BIAs, Dependency Mapping, Scenarios Planning, Testing, Notification/Incident Management.
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Esuasive
Esuasive Housing Financials is a templated Microsoft Dynamics 365 Business Central based Finance solution specifically configured for the social housing sector, and is a core component of Esuasive Housing, a complete, modular solution for Housing Associations and Local Authority landlords, built on the Microsoft Dynamics 365 and Power Apps platform.
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PRECISELY SOFTWARE LIMITED
EngageOne Communicate is an customer engagement platform for communication processes like customer onboarding, acquisition, retention, and servicing. The platform leverages customer data to reach consumers across channels like email, SMS, Video, Chat and IM. This unified approach to design, data management, delivery, and analytics, empowers business to drive business objectives.
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Stopford Information Systems
Stopford's online appointment booking and diary management system allows councils to offer online appointment booking for council services, including housing benefits.
As a bespoke solution, the system can be configured to the requirements of the organisation, enabling custom admin features, diaries, calendars, and online fields.
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GRANICUS-FIRMSTEP LIMITED
govService is a digital services solution that provides intelligent online forms, process and customer portals with integrations for Local and Central Government, Health, Housing, Blue Lights and other Public Sector organisations to easily create online services. The low-code solution combines forms, process, customer portals that integrates citizen request management (CRM).
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Pentagull Ltd
Our customer services CRM is a cloud software service that readily and effectively meets all of your customer contact needs for managing customer demand across all channels through to service fulfilment in local government and public services. It provides the ability to design, deliver and scale as your requirements change.
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LEADENT DIGITAL LTD
The Leadent Digital Field Service Portal provides access to a range of software services that improve efficiency and increase capability in managing and executing field operations. From the portal, users can access digital services to enhance their existing scheduling and mobile capabilities with full integration to other systems
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Fusion Business Solutions (UK) Limited
BMC Helix Virtual Agent (Chatbot) brings the cognitive enterprise to life with intelligent, omni-channel experiences that lets users find and request services through a conversational and personalised interface. Conversations are stored for 90 days with the purchase of the Premium Capacity offering. Fusion GBS is a Platinum Partner of BMC.
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EQUINE REGISTER LIMITED
Allows owners of canines and felines to verify manage their personal and their pet’s data on the Central Canine and Feline Database and add data to support traceability and biosecurity. It enables Defra to fulfil their DPA/GDPR compliance obligations and a facility for data subjects to exercise their DPA/GDPR rights.
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TECH MAHINDRA LIMITED
Our customer care expertise provides reliable, compliant customer support and remediation solutions. We enable our clients to manage customer requirements, react to regulatory challenges, remuneration requirements, or other ad-hoc remediation services. Our specialist, customer-care focused complaints solution enables efficient, transparent, FCA-regulated processes that delivers fair resolution for your customers.
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Acceleraate Limited
Zoom is an all-in-one collaboration platform that makes connecting easier, and more dynamic for people and businesses. Zoom's Team Chat, Phone, Meetings, Contact Center, Workspace, and AI solutions help hybrid teams collaborate and get more done. Acceleraate provides a fully managed service for Zoom inclusive of licensing and managed services.
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CIRCYL LIMITED
Circyl specialise in the design, development and deployment of business solutions based on the Microsoft Power Platform. We are experts in Information Management, Dynamics 365, Apps and Data and Analytics working with the latest Microsoft technologies and focussed on delivering successful outcomes, while increasing business value for our Clients.
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ARCUS GLOBAL LIMITED
Arcus Licensing is a flexible and intuitive cloud-based solution, built on Salesforce platform, helps licensing teams manage the full lifecycle of a licence including application, inspection, enforcement, renewal, variation. Online licensing public register with online application and renewal support. The included mobile app supports full access and offline remote working.
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BOOMERANG I-COMMS LTD
Boomerang’s Dynamics 365 plug-in and customer Connector provides seamless integration to Microsoft apps and Power Platform, overcoming broadcast limitations by matching activities with responses. This fosters conversational engagements, recorded in contacts’ timelines for seamless automation and stakeholder interactions. ISO-27001, CyberEssentials,Cyber Essentials Plus certifications ensure data security.
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Business Systems (UK) Ltd
Robotic Process Automation (RPA) uses software robots to transact with IT applications to automate processes. We deliver RPA solutions including Contact Centre and Telephony Test Automation Services to include Functional, Regression, Load, Performance and Monitoring testing of inbound and outbound telephony and webchat services.
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GRANICUS-FIRMSTEP LIMITED
govService is a digital services solution that provides intelligent online forms, process and customer portals with integrations for Local and Central Government, Health, Housing, Blue Lights and other Public Sector organisations to easily create online services. The low-code solution combines forms, process, customer portals that integrates citizen request management (CRM).
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Business Systems (UK) Ltd
NICE ContactEngine proactive conversational AI starts and runs intelligent conversations with your customers, transforming operational efficiency and costs. Remove assumptions about the needs, wants, and actions of the customers that don't contact you. Engage customers in long-duration conversations, through multiple milestones and channels, delivering 90% success (aka containment).
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Leicestershire Health Informatics Service
LHIS Web, Mobile and Software Application Development services allows creation of bespoke apps to suit your unique requirement which can be published online. From content creation, usability, design and development, right through to launch and ongoing support. We have the experience and tools on hand to help.
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BESPOKE SOLUTIONS CONSULTANCY LIMITED
Designed to address your business pain points, breathing life into your processes. Explore how Microsoft's Power Platform and wider ecosystem can provide low-code/ no-code solutions.
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CEOX SERVICES LTD
Declaration and Management of Outside Interests App is for civil servants to log private interests that have bearing or overlap with the individual’s official role/duties as required by the Civil Service Code. The Microsoft based Power App includes management functions including annual reviews to automatically ask users to recertify declarations.
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Hootsuite Inc
Advanced Analytics enables customers to optimise paid and organic social media activity. It provides precise and easy-to-understand recommendations for improving engagement and growing social media ROI. Advanced Analytics calculates ROI based on your specific objectives, taking into consideration all costs and inputs to provide accurate, real-time visual insights.
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Novoville Ltd
Novoville's out-of-the-box Citizen Engagement & Customer Experience Platform (CEP) makes communication between Local Governments and citizens easier, more efficient and cost-effective.T he platform offers a broad range of modules that enhance citizen engagement: e-Frontdesk, Communication & Consultations,Payments, Smart Parking, Shared Repairs Management. Authorities manage everything from a single web dashboard.
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ServiceKey
Dynamics 365 applications are made to work together—and with your existing systems—for a comprehensive solution that connects your entire business.
Customer Engagement (CRM):
Sales
Customer Journey
Customer Insights
Customer Service
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EQUINE REGISTER LIMITED
Stores identification information of all animals by species in the UK - to provide a real-time picture of species registration and identification. Supports animal traceability and biosecurity, disease surveillance and control, also protects the human food chain and anti-fraud. To be used in conjunction with Identify Verification service.
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Telana Limited
Sundown Solutions' Power Platform Version Manager revolutionises app development with robust versioning and release management controls for Microsoft Power Platform. Its streamlined interface provides efficient oversight for data-governance, ensuring consistency across environments. Available via enterprise site licence, it offers cost-effective reliability for public sector organisations, promoting controlled, effective app management.
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BOOMERANG I-COMMS LTD
Boomerang's Communication Platform offers comprehensive communication solutions from a unified platform. Built-in intelligence ensures message matching, empowering developers to create automated conversational workflows. Access channels like SMS, Email, Voice, RCS, WhatsApp. Intelligent Messaging ensures seamless conversational engagements, driving automation in communication processes. ISO-27001, Cyber Essentials, and Cyber Essentials Plus accredited.
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IBM UNITED KINGDOM LIMITED
IBM Watson Discovery makes it possible to identify patterns, trends and actionable insights that drive better decision-making. Securely unify structured and unstructured data with pre-enriched content, and use a simplified query language to eliminate the need for manual filtering of results.
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CLOUDSOURCE LTD
CloudSource Platform for Digital Public Services is built on best-in-class Microsoft Cloud Technology (Dynamics 365, Power Platform & Azure Services).
A seamless digital citizen experience, instigated at the .Gov.UK portal that integrates with a Service Level Agreement driven Case Management System, that is accessed by caseworkers with business workflow automation.
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Farthest Gate Limited
The Liberator Parking Suspensions solution is a market leading module forming part of the Liberator suite of products. Liberator Parking Suspensions can be used independently of other Liberator products. It is very easy to set up, configure and use and offers clients and their customers great efficiencies.
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Boomalert Ltd
Boomerang allows for any type of alert to be instantly communicated to individuals or groups. Incident alerts, weather alerts, traffic alerts, general alerts etc can be communicated immediately. Match replies to alerts and automatically forward to departments and escalate the incident. ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited