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Blacklight Software
Blacklight work with Microsoft Dynamics 365 to allow social housing providers to improve customer service and operational efficiency by better managing housing related processes and asset and tenant information.
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Formus Professional Software
FormusPro is a certified Microsoft Partner who specialises in the implementation, configuration and development of software, primarily on the Microsoft Dynamics 365 (D365) platform. In addition, we also offer data migration, system integration, continuous system development, software licensing, consultancy, training, training documentation and support.
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33N LTD
CLEARnotes is a clinically-designed patient consultation summary tool. The productivity tool converts clinician-patient conversations into clinical notes automatically - leveraging AI and speech recognition technologies to produce clear structured summaries which are ready to review and edit once the consultation is finished.
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Orlo
Orlo, the leading UK social media management platform tailored for public sectors, is trusted by over 400 organisations, including 80% of UK constabularies, 30% of local councils, and numerous housing associations. Leveraging Orlo's AI technology, they enhance community connections through digital channels, elevating engagement, measuring trust, and managing reputation effectively.
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BABELQUEST
We are a HubSpot Solutions Partner and HubSpot Consultancy
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SUPPECO LIMITED
Supplier Relationship Management Cloud Software. Supplier Contract Management Cloud Software. Suppeco leverages the potential in relationships to solve key challenges facing the customer-supplier ecosystem
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Cinos
Revolutionise customer service with Webex Contact Centre, an all-in-one cloud Customer Contact solution combining CPaaS, Workforce Optimisation, and Artifical Intelligence. Manage omnichannel interactions with advanced features like call recording, quality management, workforce management and analytics. Leverage AI-driven self-service for personalised customer experiences, elevating contact centre efficiency and customer service.
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TUNSTALL HEALTHCARE (UK) LIMITED
Tunstall Service Platform (TSP) is a market leading call and alarm management application that is used to deliver Telecare services to vulnerable users. The platform also provides asset management, referral management and reporting tools that complement the alarm handling functionality.
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GRANICUS-FIRMSTEP LIMITED
Granicus provides specialist, tailored professional services to support customers in implementing the govService Platform. Services include: scoping, training, benchmarking, business analysis, process-redesign and integrations into any line-of-business system. Granicus-govService (formerly Firmstep) consultants help customers drive channel shift and deliver efficient digital government services, through our extensive experience and skills.
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Pegasystems Limited
Pega is a low-code platform for AI-powered decisioning and workflow automation. We enable organisations to get work done using apps that are secure, scalable, governed, and maintainable. We offer solutions for business process management, digital process automation, and customer/citizen engagement. Account Servicing / Service Management are central use-cases of Pega.
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AIRE INNOVATE LIMITED
AireConsult is an online consultation and video consultation platform, facilitating digital working across multiple healthcare settings. AireConsult acts as a Healthcare front door, allowing patients to access Administrative and Medical services without the need for waiting on phone lines
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ACKNOWLEDGEMENT LIMITED
Use Malcolm! to create an online self-service system that you can use with your own customers, staff, stakeholders etc
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SVL Business Solutions Ltd
NICE Nexidia Interaction Analytics is AI-powered omnichannel analytics that identify trends and root causes across 100% of interactions. Whether it’s voice, text, or digital conversation, NICE Nexidia Interaction Analytics is designed to analyse, measure, and uncover insights to drive improvements to CX. Make next-gen insights easy with analytics everywhere.
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BE-SAFE TECHNOLOGIES LTD
Software that allows any company to manage, maintain, and accredit their contractors AND their site visits all in one place.