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Hostcomm Limited
We provide clients with the ability to communicate with their service users over their choice of channel. Our cloud contact centre solution includes an inbound call ACD, predictive dialler, Interaction analytics, PCI-DSS payment IVR, AI voice assistant, natural language IVR, reporting and analytics, voice recording and CRM intergation.
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MELISSA DATA LTD.
The service provides: Address lookup; Address verification; Name; Phone and Email verification. Simplifying the process of data capture at the point entry. The service is modular so that the licencee can select one, several, or all the contact data verification elements, depending on their requirement. Ideal for CRM systems.
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VERSEONE GROUP LTD
Easily collaborate through frictionless digital interactions.
Vocoll drives productivity through empowering collaboration between internal teams and external customers, through Live Support/Chat, Knowlege bot. Vocoll customer experience is further enhanced through a native Android or iOS mobile application, enabling true on-the-go interactions via push notifications.
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Stopford Information Systems Limited
Stopford's online appointment booking and diary management system allows councils to offer online appointment booking for council services, including bulk waste management.
As a bespoke solution, the system can be configured to the requirements of the organisation, enabling custom admin features, diaries, calendars, and online fields.
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ARCUS GLOBAL LIMITED
CRM Analytics Is the most effective and accessible way to see and understand data. With AI-powered insights, to find actionable predictions and valuable insights across Salesforce and legacy data. Intelligent data prep, intuitive data exploration, sharing & collaboration with industry-leading governance. Enterprise-grade analytics anyone can use. SFDCA2024GC14
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CIRCLE INTERACTIVE LTD
Circle Interactive are acknowledged global experts in CiviCRM. We enable organizations to deploy cloud based CiviCRM systems through expert consultancy, and support, providing high-quality, secure systems that meet your specific requirements. As a CiviCRM Gold Partner we offer feature development, secure hosting / maintenance, security testing and data migration services.
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Node4 Ltd
Nurture leverages Microsoft Dynamics 365 and Power Apps to offer growth hubs and LEPs a configurable CRM platform. It streamlines relationship and funding management with flexible interactions and a centralised information source, enhancing engagement and operational efficiency for fostering regional economic development and supporting business growth.
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XMA LIMITED
Tableau is your self-service (SaaS or Private Cloud) visual analytics platform fully-hosted in the cloud. Keywords: Pulse, Copilot, Hanrahan, Stolte, Chabot, .TDE, BI, Dashboard, VizQL, Hyper, In-Memory, Hybrid, Live, Bridge, Desktop, Prep, Creator, Explorer, Viewer, Viz, .TWB, .TWBX, Chart, Graph, Table, Database, File, Big, Data, Secure, Governed, Audited, Intuitive, SFDCTBX2024GC14
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Intercity Technology Limited
Intercity’s digital engagement platform is a digital-first solution & part of Contact Centre, offering omnichannel customer interaction, personalised marketing, analytics, and CRM integration. It enhances customer relationships, streamlines marketing efforts, and optimises user experiences across web, mobile, and social channels. Ideal for businesses seeking scalable and effective digital engagement solutions.
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Saascoms
The distribution and delivery of SMS messages
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DATA8 LIMITED
data8 duplicare is an automated de-duplication tool for Microsoft Dynamic 365. It delivers the ability to merge multiple records with all fields and customisable merge bulk de-duping of existing records. It also provides real-time advanced duplicate prevention with the ability to merge multiple records with all fields, including custom entities.
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BOOMERANG I-COMMS LTD
Customer service SMS solution with the ability to dynamically triage customer support requests through an engagement tree, automatically passing each customer service enquiry to the correct department, using either Email, SMS or by connecting a call. Reduce calls received and handling time. ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited
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BRIGHTWIRE TECHNOLOGY SERVICES LIMITED
Brightwire helps organisations plan and deliver Microsoft Dynamics 365 applications - a fully customisable platform that is easy to use and manage, and which enables contact management, and marketing automation through a single interface. Get a 360 degree view of your customer, improve engagement and realise value.
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FARTHEST GATE LIMITED
The Liberator Permissions software solution is a market leading module forming part of the Liberator suite of products. Liberator Permissions can be used independently of other Liberator products. It is very easy to set up, configure and use and offers clients and their customers great efficiencies.
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WR LOGIC LIMITED
WR Logic offers a comprehensive Microsoft Power Automate implementation service, delivering extensive expertise and engagement for the design, implementation, and adoption of Power Automate, an integral component of the MS Power Platform. Our services encompass discovery, strategic planning, configuration, integration, deployment, adept change management, comprehensive training, and steadfast support services.
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BRIGHTWIRE TECHNOLOGY SERVICES LIMITED
Brightwire helps organisations plan and deliver Microsoft Dynamics 365 applications - a fully customisable platform that is easy to use and manage, and which enables contact management, and marketing automation through a single interface. Get a 360 degree view of your customer, improve engagement and realise value.
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LEIDOS INNOVATIONS UK LTD
Provision of innovative implementation and support services for the BMC Remedy platform. The service includes OOTB installation, bespoke application development, platform implementations and customisations, maintenance and support.
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PLACECUBE LIMITED
Free or low-cost collaboration spaces help you effectively communicate, collaborate, and connect with stakeholders, partners, and colleagues. Exchange knowledge and experience in secure communities of practice, project groups and workspaces. Open, access controlled, or hidden groups include community collaboration tools, such as discussions, shared libraries, polls and news listings.
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EBO.AI (UK) LTD
The e-Correspondence product offers hospitals a seamless and secure method to notify patients when new documents are added to their medical records.
Utilizing AI-driven automation and secure messaging protocols, an SMS containing essential (yet limited) information is sent to the patient, ensuring confidentiality while maintaining ease of access.
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North of England Commissioning Support Unit
Contrakta offers a holistic solution designed to simplify the intricate processes of contract management within the NHS. Our platform facilitates the entire contract life-cycle, enabling customers to effectively monitor, analyse, and enhance their contractual obligations with efficiency.
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CLOUD APPLICATION SERVICES LTD
MyTeamsWork is a flexible case management system, integrated with MS Teams and Microsoft 365. Our self-hosted package can be deployed in a few easy steps to Cloud infrastructure, running a compatible technology stack so that you can get started quickly and focus on delivering value early.
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TELEFÓNICA TECH UK BUSINESS APPLICATIONS LIMITED
Dynamics 365 Portals extend Microsoft Dynamics 365, enabling organisations to build external websites for users to interact with Dynamics 365 data. Commonly used for customer self-service, community engagement, and partner management, these portals offer secure access and full customisation to match branding and operational requirements.
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DATA8 LIMITED
Our Bank Validation validates that Account Numbers and sort codes are correct avoids failed payments reduces administration and and helps provide a better customer experience. The service also returns BIC, IBAN, Branch name and bank name and services accepted such as Direct Debits for the account.
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GENERATION DIGITAL LIMITED
Conversational Search Assistant with the Added Power of LLMs and Generative AI. Deliver better search relevance, more comprehensive and complete answers, and contextually personalized search results by combining the power of Kore.ai's leading conversational search capabilities, Large Language Models (LLMs) and Generative AI (GenAI) technologies.
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CIVICA UK LIMITED
Utilising Civica’s Cirrus Contact Centre Service (CCaaS) we deal with all types of local government calls and enquiries. To help manage these we provide a flexible service, tailored to your requirements, where we handle calls on your behalf through a simple transfer process to our call handling team.
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EQUINE REGISTER LIMITED
Enables transporters to identify and manage movements of equines and livestock in their vehicles. The application allows owners to pre-register vaccination and other health information to support compliance and provides a full audit trail of movements and animals interacted with, to support biosecurity and traceability.
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CORE TECHNOLOGY SYSTEMS (U.K.) LIMITED
Our AI-driven workflow automation platform streamlines digital service creation and integration. Its intuitive interface empowers users to build applications, using low-code for rapid development. Key features include a comprehensive view of data and processes, pre-built templates for quick adaptation, and user-friendly tooling enhancing accessibility and effectiveness in the public sector.
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WEBROPOL LIMITED
Survey and reporting browser-based application, used to collect and analyse data.
Includes extra modules to collect specific types of data, such as:
Employee Experience Module and project support, Whistleblower/Case Management, dashboards, Events Registration, 360 degree feedback, eTests, Advanced statistics and more.
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TRANSUNION INTERNATIONAL UK LIMITED
ThreeSixty Online provides accurate and comprehensive financial information on the UK adult population, and has been specifically designed to meet the challenges of the public sector.
The service uses our unique Residency Plus database and matching engine to detail and confirm individual identity, residency and household occupancy.
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EBO.AI (UK) LTD
Accurate demographic data collection is essential for hospitals to provide personalised care, understand their patient population, and allocate resources effectively.
The EBO solution:
- automates the process of updating patient demographic data
- collects essential age, gender, address, contact details
- identifies data inconsistencies or missing data