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NEO TECHNOLOGY LIMITED
Neo Technology's Praise solution offers a streamlined platform for recognising and celebrating exceptional performance within the housing sector. By centralising the process of acknowledging achievements, it fosters a culture of appreciation and positivity. Tenants and employees can easily submit praises, which are then tracked, managed, and celebrated accordingly.
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XMA Limited
For users requiring combined capabilities of both Salesforce Service and Sales Clouds, provides class-leading Automation and Service Management in a single license. Sales allows you to track relationships, manage activities and opportunities. Service provides for management of Cases, Complaints, Contact Centres or Back Office teams and processes. SFDCHX2024GC14
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NEO TECHNOLOGY LIMITED
Neo Technology's Key Management Solutions provide an efficient and secure system for managing keys within housing communities. Our platform automates key issuance, tracking, and retrieval, ensuring that access to properties is well-managed and monitored, enhancing security and reducing administrative burden.
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Arcus Global Limited
For users requiring combined capabilities of both Salesforce Service and Sales Clouds, provides class-leading Automation and Service Management in a single license. Sales allows you to track relationships, manage activities and opportunities. Service provides for management of Cases, Complaints, Contact Centres or Back Office teams and processes. SFDCHA2024GC14
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OMNIA SMART TECHNOLOGIES LIMITED
Our Fleet operations and execution management software is designed to streamline local authority service delivery, encompassing waste collection, road sweeper operations, housing, and highways management. Integrating advanced telematics, vehicle CCTV, route optimisation, asset management, and paperless workflow systems, our software enhances job management and operational efficiency.
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S8080 Limited
ISO27001 certified open source, cloud-hosted CMS for digital services and websites. S8080’s GDPR compliant open source CMS platforms securely handle multilingualism, CRM, integrations, single sign-on, forms and workflow. Open-source Drupal and Umbraco content management systems are easy to use, yet powerful. Mobile and accessible CMS, designed around your user’s needs.
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GRANICUS-FIRMSTEP LIMITED
The Granicus Government Experience Cloud is a comprehensive cloud-based platform for communications, citizen engagement, digital services, and service delivery. It’s designed to enable stronger relationships, improve trust, and provide excellent government customer experiences for citizens.
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Tractivity Ltd
Tractivity is a cloud-based, UK stakeholder engagement tool, providing functionality to manage and engage with all stakeholders through a single SRM system and fully integrated public accessible community engagement portal.
Whilst maintaining GDPR compliance, Tractivity provides all the built-in tools such as surveys, newsletters, events, stakeholder mapping to issue management.
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Softcat Limited
Transform customer service with a sales CRM, single view of a customer's activity and tools for field service, messaging, bots, voice, social service and AI in workflow. Work faster, more productively across all channels on one platform making customer service frictionless, improving efficiency and customer satisfaction whilst reducing costs. SFDCS2024GC14
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Boomerang I-Comms Ltd
Boomerang’s Dynamics 365 plug-in and custom Connector provides seamless integration to Microsoft apps and Power Platform, overcoming broadcast limitations by matching activities with responses. This fosters conversational engagements, recorded in contacts’ timelines for seamless automation and stakeholder interactions. ISO-27001, CyberEssentials,Cyber Essentials Plus certifications ensure data security.
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Datatank Ltd
Datatank’s Profiler is a cloud-based software platform that provides Councils with a simple and cost effective solution for identifying and challenging fraudulent & unlicensed Houses of Multiple Occupancy.
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MMG Mobile Marketing Group
MMG offers messaging alert-services via Multi- Channel communication including: SMS, RCS, Whatapp, Apple Business Chat, Email, Voice. Alongside a Multi-Channel Campaign Manager. Renowned for security, we hold UKAS Accredited ISO-27001, ISO9001, Cyber Essentials, Cyber Essentials Plus, and Secure Digital Transactions Kitemark accreditations. MMG delivers unparalleled SMS messaging volume and reliability.
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Rocktime Ltd
Rocktime's verso™ licensing software provides online Premises and Club premises Licensing Automation, data validation and process transformation. Used as a stand alone system or fully integrated, verso can be tailored to mirror and improve your internal processes, and can power all types of public sector licensing schemes.
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Ceox
Ceox’s Microsoft Dynamics 365 enables Public Sector Organisations to transform their back-office operations and deliver services digitally. Based upon MS Dynamics 365 with options to provide services digitally using a portal means it’s an ideal, flexible cloud-based platform for digital transformation. Deliver better satisfaction and reduced costs by improving efficiencies.
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MMG Mobile Marketing Group
MMG's SMS services for the NHS offer secure, efficient communication. High deliverability ensures prompt messages to patients and staff. Personalized messaging boosts engagement and attendance rates. Analytics optimize strategies, while automation streamlines scheduling. Two-way communication handles queries. Integration ensures system cohesion, and security protects patient data.
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Softcat Limited
Extending Salesforce services is easy with a host of powerful add-ons. Pre-integrated, adding extra functionality and services is fast and easy. The add-ons listed give you the extra capability, tools and capacity you need to configure your Salesforce service the way you want. SFDCHS2024GC14
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Formus Professional Software
Formuspro supply Omnichannel for Customer Service, a robust application that extends the power of Dynamics 365 Customer Service to enable organisations to instantly connect and engage with their customers via channels like Live Chat, voice, and SMS, including real-time and historical visibility and insights into the operational efficiency of agents.
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Opus Telecoms
8x8 X-Series provides UCaaS, CCaaS CPaaS services from VOIP telephony (X1), through text, voice and video media support up-to full contact centre (X8). 8x8’s omnichannel contact centre includes speech analytics, AI, skills-based routing, Intelligent IVR, predictive campaign dialler, dashboards, customisable wallboards, quality management and media recording with open API integration.
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ANS Group
The Envisioning phases intention to create scenarios that serve as the blueprint for future steps in the process. Envisioning workshop facilitators use design thinking concepts, assisting business decision makers establishing primary goals for the project using an approach that encourages them to think beyond simply making existing processes more efficient.
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Imperial Civil Enforcement Solutions
PermitSmarti allows customers an innovative way to apply for and procure their parking permits. PermitSmarti enables clients to manage
every aspect of their permits using a web portal. The Imperial Civil Enforcement Solutions system is designed to simplify the permit application and management process and to improve accessibility and efficiency.
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ACUBED IT SOLUTIONS LIMITED
Dynamics365 solution provides a fully configurable software platform that is easy to use and manage. Business solutions range from contact, activity and stakeholder management, complaints handling, legal case management and customer service. Designed for public sector organisations, rapid to implement and can provide connectivity and integration with third party applications.
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SUPPECO LIMITED
Supplier Relationship Management Cloud Software. Supplier Contract Management Cloud Software. Suppeco leverages the potential in relationships to solve key challenges facing the customer-supplier ecosystem
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Orcuma Ltd
Our Police Divert Case Management Software is tailored to support the Divert or Diversion schemes implemented by Police Forces. The aim is to divert low-level offenders away from the criminal justice system and into appropriate support services, such as education, employment, and rehabilitation programs.
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Virgin Media Business
Cisco Webex is a video conferencing and collaboration platform, while Webex Contact Center is a customer service solution offering omnichannel support through voice, chat, email, and social media channels, both designed to enhance communication and productivity within organisations.
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Hanlon Software Solutions
Modular CRM to track client interventions addressing barriers to progression and helping jobseekers into employment, education and training. Employer engagement and vacancy management; Management of business support, grants, and loans. Community benefit, social value and Section106 monitoring; Manage student work experience programmes; Programme funding management; Programme performance reporting and analysis.
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NTT DATA Business Solutions (UK) Limited
SAP Commerce Cloud is a proven e-commerce portfolio built mainly for large enterprises with advanced B2B, B2C, and B2B2C use-cases. Customise the solution to meet your needs and manage complex catalogues, products, and configurations for creating exceptional, hyper-personalised omnichannel experiences. The solution also comes with powerful, comprehensive B2B e-commerce capabilities.
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Brightwire
Brightwire delivers Microsoft Power Platform and Dynamics365 solutions - a fully configurable software platform that is easy to use and manage. Business solutions range from contact, activity and stakeholder management, complaints handling, legal case management, patient (clinical and veterinary) management, marketing and customer service in call centres and service departments.
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Boomerang I-Comms Ltd
Boomerang’s Dynamics 365 plug-in and custom Connector provides seamless integration to Microsoft apps and Power Platform, overcoming broadcast limitations by matching activities with responses. This fosters conversational engagements, recorded in contacts’ timelines for seamless automation and stakeholder interactions. ISO-27001, CyberEssentials,Cyber Essentials Plus certifications ensure data security.
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RIVIAM DIGITAL CARE LIMITED
RIVIAM’s Referral and Triage Management service provides an interactive digital experience for referrers as well as efficiencies for providers managing referrals and co-ordinating care. Services include referral portals, service directory, online referral forms, email processing, workflow management tools, questionnaires and outcome management, GP Connect, eReferrals and clinical systems integrations.
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Epaccsys Limited
GS1 systems provider Epaccsys an accredited GS1 partner have been supplying compliant GS1 System and GS1 System solutions for over 15 years with Epicor software. Alongside the Epaccsys GS1 system sits a full suite of ERP modules including Financial, Distribution, Supply Chain Management and Project Management.