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1580 results found

1580 results found in Lot 2: Cloud software in the category Customer service and support

  • Luciditi Age Assurance Service

    ARISSIAN LTD

    The Luciditi age assurance provides a digital solution for Age Assurance protecting minors from age restricted products and organisations from legal breaches. Solutions work in a face to face environment and or for access to online services.

  • Regulatory and Compliance Case Management Platform (CRM)

    CLOUDSOURCE LTD

    "A purpose-built Regulatory Case Management system, built on best-in-class, Microsoft Dynamics 365 Cloud Technology. The solution empowers Case Workers through data-driven business process automation, real-time analytics and a self-serve citizen portal. CloudSource offer an end-to-end service, from design thinking workshop, prototyping, implementation and managed services."

  • Zoho One

    1 Cloud Consultants

    Zoho One is an online (SaaS) suite of applications that you can become the operating system of your business. It includes CRM, Service Desk, Project Management, Online Meeting Software, Marketing Tools, Office Suite, Email, Cloud Storage, Finance Tools, HR Tools and more.

  • Routing Data Analytics

    LIVING MAP LIMITED

    Routing Data Analytics allows users of the MMS and data dashboard to get specific insights into how Map users navigate their venue or commercial space. The data analytics dashboard can give information on QR scans, Kiosk uses and search analytics to make data-driven decisions.

  • SMS Appointments API

    BOOMERANG I-COMMS LTD

    An intelligent platform to automate appointment management using our patented threading technology for 2-way messaging. We make it easy to manage appointments and integrate with your booking system / schedule. SMS, EMAIL AND IVR used to set, remind and cancel appointments. ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited

  • Glu Platform

    Capventis

    Glu Platform is a suite of solutions enabling data and process management across a range of business areas, including customer, communications, marketing, opportunity and service management. It extends to asset, event, product and contracts management. Data can be shared with specific B2B collaborators, and/or published to a B2C marketplace.

  • AI Powered Chatbot and Student Engagement Platform

    CADENT ANALYTICS LIMITED

    The Galvia Student Engagement Platform enhances higher education by leveraging conversational AI and data intelligence. Engage: A multi-platform, multi-lingual AI chatbot engages students with 24/7 access. Understand: Delivers reliable insights with query analytics, on-demand surveys, and sentiment analysis. Support: Triages and connects students with timely and applicable student services.

  • AssetHUB Asset Marketplace

    The AssetHub Ltd

    AssetHUB is the leading wholesale asset marketplace platform. It's a "shop window" for Local and National governments and fixed/mobile Infrastructure Providers to find then access suitable assets to facilitate faster cost-effective deployment of connectivity. It’s easy to use, automates the entire process, avoids extra headcount, and provides auditable records.

  • Infreemation - Volunteer/staff training and skill management system

    Digital Interactive Ltd

    Infreemation is an advanced online cloud based application for processing staff and volunteer training requirements. The system will keep track of all training requirements and training courses. Send out automatic reminders and allow bookings to be made against courses.

  • Abaco Agriculture Grants and Subsidy

    ABACO(UK) LIMITED

    ABACO Agri's Integrated Administration and Monitoring System, used by Government Agencies including Defra/Public Bodies to monitor/manage agriculture, woodland, animal production, land-based activities, sustainability, water quality, supply-chain integrity, environmental factors, applications, grant management. Agri deploy algorithms, artificial intelligence and machine learning techniques, automating and supporting informed decision making, supporting Agricultural Policies.

  • Stopford, RAFTS - Registrars Certificate Management System

    Stopford Information Systems

    RAFTS is a replacement for the now unsupported RSS certificate system. The system allows for the complete management of historical register and index data as well as offering advanced searching capabilities for certificates, register scanning functions, index book printing, register book printing and missing entries functions.

  • Cassie

    Syrenis Ltd

    Cassie is a SaaS-based Consent Management Platform (CMP) that manages compliance with privacy legislations like GDPR for large organizations handling high-volume,complex data.Recommended by Gartner,Cassie offers cookie banners,marketing consent and granular preferences with an API-first architecture to connect all types of consent across third-party platforms for one central source of truth.

  • TransUnion - Online Trace, Fraud and Financial Investigations - Retriever

    TRANSUNION INTERNATIONAL UK LIMITED

    Retriever is an online tracing tool used for debtor tracing, asset reunification and anti-fraud/money laundering purposes. Retriever instantly returns name, DOB and address matches, ranked on likelihood, along with supporting evidence. Contact data, associate, alias, and address links are also returned, with no footprint left on the consumers credit file.

  • VE3 - SAP Commerce Cloud

    VE3 GLOBAL LTD

    SAP Hybris Commerce is a leading digital platform that allows you to connect with your customers anytime, from any device, driving digital transformation. Enabling you to put your customers at the heart of everything you do. Commerce Cloud contains Citizen, B2B, B2C and telecommunications templates for rapid implementation.

  • Amazon Connect

    Amazon Web Services EMEA Sarl, UK Branch

    Amazon Connect is a self-service, cloud-based contact-centre service that makes it easy for any business to deliver better customer service at lower cost. The self-service graphical interface in Amazon Connect makes it easy for non-technical users to design contact flows, manage agents, and track performance metrics.

  • Arcus Staff Hub

    ARCUS GLOBAL LIMITED

    Arcus Staff Hub delivers a digital service channel and delivery system for your organisation’s corporate services. The fully expandable and configurable platform delivers self service, case management, information and file sharing, announcements, guided processes and collaboration in a secure, high availability environment. Services include HR, ICT, Communications, Finance, Facilities, Legal.

  • Pegasystems Cloud Software - Contact Centre Operations

    Pegasystems Limited

    Pega is a low-code platform for AI-powered decisioning and workflow automation. We enable organisations to get work done using apps that are secure, scalable, governed, and maintainable. We offer solutions for business process management, digital process automation, and customer/citizen engagement. Contact Centre operations are a key use-case of the platform.

  • Remote Workforce App with SharePoint

    CLOUD COVER IT SERVICES LTD T/A Flyte

    This is a SharePoint app to help track the movement of staff onto remote sites. This can be used for payroll purposes to monitor the logon and logoff times from sites . It will give a Geo-located timestamp

  • Particle Customer Relation Management solution

    GET SWARMS LIMITED

    Our CRM solution empowers businesses to manage customer relationships effectively. It offers comprehensive features for contact management, sales automation, marketing automation, customer service, and analytics. With intuitive interfaces and customisable workflows, businesses can streamline processes, improve customer engagement, and drive growth by leveraging valuable insights from customer data.

  • Arcus Samples

    ARCUS GLOBAL LIMITED

    Arcus Samples is a flexible and intuitive cloud-based solution helping Regulatory Service teams manage the full sampling process from scheduling, sampling and analysis of samples for any sample type. The included mobile app supports full access and offline remote working. Enabling officers and teams to work efficiently and effectively.

  • Voxivo – Cloud phone system, Unified Communications Platform (UC) and Collaboration Solution

    Kerv Experience Limited

    Voxivo is a cloud Unified Communications and Collaboration (UC&C) platform, providing a fully-featured cloud phone system plus an integrated set of voice, video and collaboration tools for the modern workplace. Voxivo comes with a full suite of telecommunication, implementation and support services from Kerv.

  • Salesforce Lightning Experience Cloud

    XMA LIMITED

    Deliver citizen-first digital experiences. Build connected government interactive websites, self-service portals, and applications. Make it easy for citizens to submit forms, search knowledge, access their data and take action. Launch and adapt scaleable experiences fast using clicks or code and extend with a broad ecosystem of easy-to-use tools. SFDCX2024GC14

  • Pro-Cloud Fleet

    CSS EUROPE LIMITED

    Pro-Cloud Fleet software streamlines fleet management with features such as vehicle tracking, maintenance scheduling, fuel management, and driver performance monitoring. It provides real-time data to empower managers, enhancing efficiency, reducing fuel usage, and informing decisions for improved productivity and cost-effectiveness in fleet operations.

  • Dynamics 365 for Field Service

    TELEFÓNICA TECH UK BUSINESS APPLICATIONS LIMITED

    Microsoft Dynamics 365 for Field Service integrates case management with work orders, offering top-notch field-service management. It includes work order, schedule, dispatch, routing, repairs, returns, and inventory management. Tailored for field-based teams, it optimises business processes, delivering excellence in field service.

  • Customer Platform for the Cloud

    Viewdeck Consulting Limited

    Customer Platform for the Cloud is a SaaS service designed to revolutionise customer interaction management in the UK public sector. With scalable and secure cloud-based infrastructure, multi-channel communication, and real-time analytics, organisations can enhance customer satisfaction, streamline operations, and drive efficiency in service delivery for improved citizen engagement and satisfaction.

  • Broadcast SMS

    BOOMERANG I-COMMS LTD

    Boomcast delivers Broadcast conversational messaging, 2-way SMS, voice, and email bulk communications. Our multi-channel messaging can automatically match responses and deliver them to your email. Schedule automated messaging campaigns across individuals or dynamic groups and create inbound SMS, email, and voice campaigns. ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited

  • Salesforce Hyperforce CRM Analytics

    SOFTCAT PLC

    CRM Analytics Is the most effective and accessible way to see and understand data. With AI-powered insights, to find actionable predictions and valuable insights across Salesforce and legacy data. Intelligent data prep, intuitive data exploration, sharing & collaboration with industry-leading governance. Enterprise-grade analytics anyone can use. SFDCHS2024GC14

  • Microsoft Power BI for Reporting, Data Insight and Data Visualisation

    BRIGHTWIRE TECHNOLOGY SERVICES LIMITED

    Brightwire helps organisations plan and deliver business applications based on Microsoft Power Platform - including PowerAutomate, PowerApps, PowerBI and model driven apps. Connected together with Office 365, Dynamics 365, Azure, and hundreds of other apps, we rapidly build end-to-end solutions that make a difference to our clients and their users.

  • Salesforce Industry Solutions

    XMA LIMITED

    Salesforce Health Cloud uses the power of the cloud, social and mobile technologies to give healthcare professionals the tools they need to collaborate more efficiently, understand patients more deeply, and build 1-to-1 relationships across entire care journeys. SFDCX2024GC14

  • GSA Firearms Licensing and Certification Management

    GEOFF SMITH ASSOCIATES LIMITED

    A comprehensive Cloud based software toolset to enable Licensing and Certification business processing. Originally designed for Firearms and Explosives Administration by Law Enforcement. The solution provides for application , records management, enquiry and processing ,decision logging, appeals , supported by a powerful document capture/management function for all related media.