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PEGASYSTEMS LIMITED
Pega is a low-code platform for AI-powered decisioning and workflow automation. We enable organisations to get work done using apps that are secure, scalable, governed, and maintainable. We offer solutions for business process management, digital process automation, and customer/citizen engagement. Contact Centre operations are a key use-case of the platform.
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FLYTE CLOUD SERVICES LTD
This is a SharePoint app to help track the movement of staff onto remote sites. This can be used for payroll purposes to monitor the logon and logoff times from sites . It will give a Geo-located timestamp
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GET SWARMS LIMITED
Our CRM solution empowers businesses to manage customer relationships effectively. It offers comprehensive features for contact management, sales automation, marketing automation, customer service, and analytics. With intuitive interfaces and customisable workflows, businesses can streamline processes, improve customer engagement, and drive growth by leveraging valuable insights from customer data.
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ARCUS GLOBAL LIMITED
Arcus Samples is a flexible and intuitive cloud-based solution helping Regulatory Service teams manage the full sampling process from scheduling, sampling and analysis of samples for any sample type. The included mobile app supports full access and offline remote working. Enabling officers and teams to work efficiently and effectively.
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KERV EXPERIENCE LIMITED
Voxivo is a cloud Unified Communications and Collaboration (UC&C) platform, providing a fully-featured cloud phone system plus an integrated set of voice, video and collaboration tools for the modern workplace. Voxivo comes with a full suite of telecommunication, implementation and support services from Kerv.
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XMA LIMITED
Deliver citizen-first digital experiences. Build connected government interactive websites, self-service portals, and applications. Make it easy for citizens to submit forms, search knowledge, access their data and take action. Launch and adapt scaleable experiences fast using clicks or code and extend with a broad ecosystem of easy-to-use tools. SFDCX2024GC14
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CSS EUROPE LIMITED
Pro-Cloud Fleet software streamlines fleet management with features such as vehicle tracking, maintenance scheduling, fuel management, and driver performance monitoring. It provides real-time data to empower managers, enhancing efficiency, reducing fuel usage, and informing decisions for improved productivity and cost-effectiveness in fleet operations.
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TELEFÓNICA TECH UK BUSINESS APPLICATIONS LIMITED
Microsoft Dynamics 365 for Field Service integrates case management with work orders, offering top-notch field-service management. It includes work order, schedule, dispatch, routing, repairs, returns, and inventory management. Tailored for field-based teams, it optimises business processes, delivering excellence in field service.
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VIEWDECK CONSULTING LIMITED
Customer Platform for the Cloud is a SaaS service designed to revolutionise customer interaction management in the UK public sector. With scalable and secure cloud-based infrastructure, multi-channel communication, and real-time analytics, organisations can enhance customer satisfaction, streamline operations, and drive efficiency in service delivery for improved citizen engagement and satisfaction.
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BOOMERANG I-COMMS LTD
Boomcast delivers Broadcast conversational messaging, 2-way SMS, voice, and email bulk communications. Our multi-channel messaging can automatically match responses and deliver them to your email. Schedule automated messaging campaigns across individuals or dynamic groups and create inbound SMS, email, and voice campaigns. ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited
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SOFTCAT PLC
CRM Analytics Is the most effective and accessible way to see and understand data. With AI-powered insights, to find actionable predictions and valuable insights across Salesforce and legacy data. Intelligent data prep, intuitive data exploration, sharing & collaboration with industry-leading governance. Enterprise-grade analytics anyone can use. SFDCHS2024GC14
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BRIGHTWIRE TECHNOLOGY SERVICES LIMITED
Brightwire helps organisations plan and deliver business applications based on Microsoft Power Platform - including PowerAutomate, PowerApps, PowerBI and model driven apps. Connected together with Office 365, Dynamics 365, Azure, and hundreds of other apps, we rapidly build end-to-end solutions that make a difference to our clients and their users.
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XMA LIMITED
Salesforce Health Cloud uses the power of the cloud, social and mobile technologies to give healthcare professionals the tools they need to collaborate more efficiently, understand patients more deeply, and build 1-to-1 relationships across entire care journeys. SFDCX2024GC14
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GEOFF SMITH ASSOCIATES LIMITED
A comprehensive Cloud based software toolset to enable Licensing and Certification business processing. Originally designed for Firearms and Explosives Administration by Law Enforcement. The solution provides for application , records management, enquiry and processing ,decision logging, appeals , supported by a powerful document capture/management function for all related media.
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NotLost
NotLost is transforming lost and found management into a fast and simple process for businesses. Free up valuable staff time, return more items of lost property, deliver an excellent customer experience and recoup the costs of managing lost property with an integrated courier service.
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OPUS BUSINESS SYSTEMS LIMITED
8x8 X-Series provides UCaaS, CCaaS CPaaS services from VOIP telephony X1, through text, voice and video media support up-to full contact centre X8. 8x8’s omnichannel contact centre includes speech analytics, AI, skills-based routing, Intelligent IVR, predictive campaign dialler, dashboards, customisable wallboards, quality management and media recording with open API integration.
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CEOX SERVICES LTD
Ceox’s Book a Desk Space App on Microsoft’s Power Platform enables individuals, and teams, to view available office space and book desks for themselves and colleagues - any device, anywhere.
App includes meetings rooms and parking. Making use of PowerApps, with Teams integration, it is a solution for space management.
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SWIFTPRO CORPORATION UK LTD
Fully integrated suite of applications within a single platform covering GIAA, NAO & PAC Audit Management, Controls and Assurance, Contingent Labour, Corporate Workflows, PPM, Risk Management, Governance Statements, Group Communications via UK Gov Notifications, Agile Sprints and a Knowledge Hub. Special editions available for Central Government, ALBs, Agencies and education.
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Geomant
Geomant's call recording service for Microsoft Teams offers a flexible and cost-effective approach to interaction recording and transcription. Utilising market leading Verint VFC technology, along with our Azure hosting experience, we offer fully managed software as a service (SaaS) and hybrid packages to suit all business requirements.
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INFINITY TECHNOLOGY SOLUTIONS LIMITED
Omnichannel Contact Centre, utilising Microsoft Digital Contact Centre Platform (DCCP),provides a seamless,consistent experience throughout the entire customer journey. Integrating multiple communication channels to deliver a unified customer experience and first-class customer service. Customers can interact with your business through multiple channels including telephone, email, webchat, web portals, Teams, WhatsApp,social media.
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CIVICA UK LIMITED
A highly configurable and scalable SaaS solution deployed securely upon Amazon Web Services (AWS) which allows for the recording and management of correspondence received via multiple channels and for specific workflow to be actioned subject to correspondence type. It’s applicable to local government, central government, the NHS and private sectors.
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TECHNOLOGY TRANSFORMATION GROUP LTD
With our website development service, we modernise your digital presence, offering personalised user experiences across all platforms, including responsive websites, dynamic web applications and e-commerce platforms.
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ABAVUS LIMITED
Our My Council Services enterprise licence provides site-wide access to core licence and product modules on our platform. This enables a multi-channel online and native mobile customer self-service platform, and incorporating fully functional back-office modules. All of this is supported by sophisticated workflow and automation tools.
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RIVIAM DIGITAL CARE LIMITED
Citizen Portal / Patient Portal enables Local Authorities and healthcare providers empower citizens to be involved in their care, track referrals and book appointments. Service includes: web or downloadable app, register and login options, appointment booking, access to messages, documents, questionnaire management. RIVIAM provides interfacing with clinical systems, waitlist functionality.
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Focus Group
Focus Group fully scalable Wildix enterprise-class hosted IP telephony service, with CRM systems integration, reporting and call recording, providing a fully managed voice service for organisations looking to leverage the power of cloud-based voice services and remote working without the management overhead.
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Peoplesafe
Lone worker services from Peoplesafe protect emergency service responders. Alarms raised through lone working devices, safety apps and body cameras are professionally managed by our 24/7/365 control centre. Emergency service workers can receive help whenever they need it, wherever they are. Peoplesafe protects the largest share of public workers.
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BOOKINGLAB LIMITED
We’ve worked with our council community to co-create a purpose-built Fleet Booking System that streamlines pool car management, increases fleet efficiency, reduces vehicle costs, encourages greener travel, improves access to shared vehicles, and enhances reporting. With open APIs, you can connect your workflows & deliver a seamless vehicle reservation process.
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OXFORD DYNAMICS LIMITED
AVIS is a generative AI search and analysis platform for diverse data formats. Powered by advanced LLMs, it uses a chatbot-based conversational AI interface to provide trustworthy, context-aware, explainable answers and summaries in real-time without the need for model retraining. Offers a scalable and modular solution to enhance data-driven decision-making.
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4NET TECHNOLOGIES LTD
FourNet's Cloud Access Security Broker (CASB) provides centralised security management across multiple cloud services. It enforces security policies, detects threats, ensures compliance and offers data protection by monitoring and controlling user activity and sensitive data across all cloud platforms, effectively bridging the security gap between cloud users and cloud applications.
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BOOMERANG I-COMMS LTD
Boomcast delivers Broadcast conversational messaging, 2-way SMS, voice, and email bulk communications. Our multi-channel messaging can automatically match responses and deliver them to your email. Schedule automated messaging campaigns across individuals or dynamic groups and create inbound SMS, email, and voice campaigns. ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited