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4 ROADS LIMITED
Telligent Community is an online community and collaboration software platform featuring tools such as forums, blogs, wikis, ideation, media galleries, and calendars with a fully customisable user experience and RESTful platform APIs. Telligent Community primary use cases are: digital marketing, support communities, and networking.
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SKYFLO DIGITAL LTD
Transform customer service with a single view of a customer's activity and tools for field service, messaging, bots, voice, social service and AI in workflow. Work faster and more productively across all channels on one platform making customer service frictionless, improving your efficiency and customer satisfaction whilst reducing costs. SFDCHX2024GC14
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UK IT NETWORKS LTD
Unified Communications service from 8x8's X-Series (1 to 8), increases productivity, delivering a full communications solution, including telephony, voicemail, collaboration via web chat, video, email, IM, conference calls, data sharing, Microsoft Teams integration; call recording, customer analytics. Inclusive Call plans, per user per month (Local National and Mobile)
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SPINWELL GLOBAL LIMITED
Our customer relationship management (CRM) system that helps businesses collect, store, and analyze customer data. It serves as a database for managing information about current customers, leads, business partners, suppliers, and employees. By organizing interactions and providing tools for sales, marketing, and support teams, enhancing understanding and strengthening customer relationships.
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FARTHEST GATE LIMITED
The Liberator Report-a-Problem citizen engagement solution is a market leading module forming part of the Liberator suite of products. Liberator Report-a-Problem citizen engagement module can be used independently of other Liberator products. It is very easy to set up, configure and use and offers clients and their customers great efficiencies.
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DIGITAL INTERACTIVE LIMITED
Infreemation is an advanced online cloud based application for processing internal and external policies
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FormusPro
FormusPro is a certified Microsoft Partner who specialises in the implementation, configuration and development of software, primarily on the Microsoft Dynamics 365 (D365) platform. In addition, we also offer data migration, system integration, continuous system development, software licensing, consultancy, training, training documentation and support.
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Appian Software International LLC
Case Management for Public Sector is built on a modular, composable, CMaaS architecture providing a central location to manage and track the activities and data for all case types, from case intake to resolution. End users connect via portals to self-serve for requests, incidents or complaints etc. APP24GC14
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Proactis Tenders Limited
A cloud procurement multi-language portal providing notice publication service to FTS and Contracts Finder. Inbuilt functions include Notice Creation Wizard, Requests For Quotations, notice e-mail alerts, Contracts Register and Management, eTendering, SPD service and Management Information Reporting. Can be branded for each buying organisation and comes with customer service support.
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BRICKENDON CONSULTING LIMITED
Workplace software for flexible-working: Set schedules, COVID self-certification, social distancing, real time contact tracing. Book desks, meeting-rooms and parking. Improve employee wellbeing, find anyone/anything on office floorplans, conduct surveys, collect feedback, issue management/workplace assessments. Facilitate visitor management. Optimise space and costs with real-time reports (On Web, Android & IOS app)
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BOOMERANG I-COMMS LTD
Customer service SMS solution with the ability to dynamically triage customer support requests through an engagement tree, automatically passing each customer service enquiry to the correct department, using either Email, SMS or by connecting a call. Reduce calls received and handling time. ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited
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FormusPro
FormusPro is a certified Microsoft Partner who specialises in the implementation, configuration and development of software, primarily on the Microsoft Dynamics 365 (D365) platform. In addition, we also offer data migration, system integration, continuous system development, software licensing, consultancy, training, training documentation and support.
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Appian Software International LLC
The Abstraction Platform combines Data Fabric, low-code, iBPM, and case management. Abstracting the complexity of interacting with data sources, providing a unified interface for accessing and manipulating data. Creating applications without needing knowledge of underlying data structures or technologies regardless of the data origin or format. APP24GC14
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BUSINESS SYSTEMS (U.K.) LIMITED
Calabrio Cloud Contact Centre Workforce Management Solutions from Business Systems is a unified suite - including call recording, quality management, workforce optimisation, multichannel analytics and advanced reporting.
With 30 years' Workforce Optimisation experience, we offer full consultancy, project management, implementation and support services empowering teams to move faster, work smarter.
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BOOMERANG I-COMMS LTD
Boomerang delivers a robust two-factor authentication (2FA) messaging service, bolstering account security with one-time passcode (OTP) verification. Our solution equips developers with seamless integration tools for heightened protection against unauthorized access. Leveraging Boomerang's platform fortifies accounts, reducing risks and ensuring compliance with ISO 27001, Cyber Essentials, and Cyber Essentials Plus.
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WR LOGIC LIMITED
Transformative service aiding government organisations in integrating artificial intelligence into their operations using Microsoft Azure's AI capabilities. This comprehensive service includes strategy-formulation, technology-integration, staff-training, and change-management, ensuring that government entities can leverage AI to enhance service-delivery, boost efficiency, and drive innovation while maintaining strict standards of security, compliance, and ethics.
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FARTHEST GATE LIMITED
The Liberator Abandoned and untaxed vehicle solution is a market leading module forming part of the Liberator suite of products. Abandoned and untaxed vehicles can be used independently of other Liberator products. It is very easy to set up, configure and use and offers clients and their customers great efficiencies.
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Digital Space Managed Services Ltd
Flexible, cost effective cloud based Contact Centre suited to the public sector bringing together an omni-channel experience along with the ability to integrate with other Digital Space solutions such as Automated Answer, Softphone, Wallboard, Webchat and Autodialler.
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XMA LIMITED
For users requiring combined capabilities of both Salesforce Service and Sales Clouds, provides class-leading Automation and Service Management in a single license. Sales allows you to track relationships, manage activities and opportunities. Service provides for management of Cases, Complaints, Contact Centres or Back Office teams and processes. SFDCHX2024GC14
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GCI NETWORK SOLUTIONS LIMITED
Cisco Webex Suite bundles calling, meetings, messaging, webinars, video messaging, polling, whiteboarding and events into a single platform. It simplifies collaboration with features like noise cancellation, closed captioning, real-time translations, AI features and 24/7 availability, aiming to boost productivity and improve the hybrid work experience.
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ARCUS GLOBAL LIMITED
For users requiring combined capabilities of both Salesforce Service and Sales Clouds, provides class-leading Automation and Service Management in a single license. Sales allows you to track relationships, manage activities and opportunities. Service provides for management of Cases, Complaints, Contact Centres or Back Office teams and processes. SFDCHA2024GC14
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TRACTIVITY LIMITED
Tractivity is a cloud-based, UK stakeholder engagement tool, providing functionality to manage and engage with all stakeholders through a single SRM system and fully integrated public accessible community engagement portal.
Whilst maintaining GDPR compliance, Tractivity provides all the built-in tools such as surveys, newsletters, events, stakeholder mapping to issue management.
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SOFTCAT PLC
Transform customer service with a sales CRM, single view of a customer's activity and tools for field service, messaging, bots, voice, social service and AI in workflow. Work faster, more productively across all channels on one platform making customer service frictionless, improving efficiency and customer satisfaction whilst reducing costs. SFDCS2024GC14
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EQUINE REGISTER LIMITED
The service enables designated keepers of equines at holding premises including riding schools, livery yards etc to record identification details of those equines kept on their premises. Vaccinations, medical records and any movement restrictions can also be recorded. Essential for compliance, biosecurity and traceability.
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BUSINESS SYSTEMS (U.K.) LIMITED
NICE IEX Workforce Management is a industry-leading enterprise solution to tackle challenging staffing and employee engagement challenges, Artificial intelligence powers the most accurate omnichannel forecasting, and machine learning simulation ensures a smarter, precise schedule every time.
With 30 years experience, we offer consultancy, implementation and support for Local Authorities.
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BOOMERANG I-COMMS LTD
Boomerang’s Dynamics 365 plug-in and custom Connector provides seamless integration to Microsoft apps and Power Platform, overcoming broadcast limitations by matching activities with responses. This fosters conversational engagements, recorded in contacts’ timelines for seamless automation and stakeholder interactions. ISO-27001, CyberEssentials,Cyber Essentials Plus certifications ensure data security.
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XEROX (UK) LIMITED
CareAR’s Service Experience Management platform, provides Self-Solve and Remote-Solve support. Digital processes twinned with AR-Instructional Content, and AI-Powered Visual Verification, empowers end-users with the Right Content, in the Right Context, at the Right Time. This service, backed with AR Visual Support, helps to Reduce Downtime, Increase CSAT and Eliminate Dispatches.
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R H ENVIRONMENTAL LIMITED
The Noise App is a reporting tool for users (public or professional) to capture noise and video evidence. It is a smart AI-enabled tool for professionals investigating complaints about community safety and makes it easier for everyone involved to resolve them.
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EBO.AI (UK) LTD
A digital patient communications platform which uses conversational AI (chatbot), integration, workflow & BI components to automate patient- facing processes- increasing capacity and reducing costs.
Used for FAQs, Elective Recovery, Waiting List Validation, Reminders, Digital Letters, PIFU, Appointments, Self-Referral & Assessment, Consent to Treatment, PROMS/PREMS, etc. Enhances your patient portal.
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LIBERATA UK LIMITED
The Capacitygrid Empty Homes Review is designed to help councils maximise their New Homes Bonus funding by completing a full review of every single long-term empty property, and correctly identifying those properties which are now occupied ahead of the CTB1 deadline.