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NotLost
NotLost is transforming lost and found management into a fast and simple process for businesses. Free up valuable staff time, return more items of lost property, deliver an excellent customer experience and recoup the costs of managing lost property with an integrated courier service.
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Opus Telecoms
8x8 X-Series provides UCaaS, CCaaS CPaaS services from VOIP telephony X1, through text, voice and video media support up-to full contact centre X8. 8x8’s omnichannel contact centre includes speech analytics, AI, skills-based routing, Intelligent IVR, predictive campaign dialler, dashboards, customisable wallboards, quality management and media recording with open API integration.
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CEOX SERVICES LTD
Ceox’s Book a Desk Space App on Microsoft’s Power Platform enables individuals, and teams, to view available office space and book desks for themselves and colleagues - any device, anywhere.
App includes meetings rooms and parking. Making use of PowerApps, with Teams integration, it is a solution for space management.
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SWIFTPRO CORPORATION LIMITED
Fully integrated suite of applications within a single platform covering GIAA, NAO & PAC Audit Management, Controls and Assurance, Contingent Labour, Corporate Workflows, PPM, Risk Management, Governance Statements, Group Communications via UK Gov Notifications, Agile Sprints and a Knowledge Hub. Special editions available for Central Government, ALBs, Agencies and education.
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Geomant
Geomant's call recording service for Microsoft Teams offers a flexible and cost-effective approach to interaction recording and transcription. Utilising market leading Verint VFC technology, along with our Azure hosting experience, we offer fully managed software as a service (SaaS) and hybrid packages to suit all business requirements.
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Infinity Group
Omnichannel Contact Centre, utilising Microsoft Digital Contact Centre Platform (DCCP),provides a seamless,consistent experience throughout the entire customer journey. Integrating multiple communication channels to deliver a unified customer experience and first-class customer service. Customers can interact with your business through multiple channels including telephone, email, webchat, web portals, Teams, WhatsApp,social media.
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CIVICA UK LIMITED
A highly configurable and scalable SaaS solution deployed securely upon Amazon Web Services (AWS) which allows for the recording and management of correspondence received via multiple channels and for specific workflow to be actioned subject to correspondence type. It’s applicable to local government, central government, the NHS and private sectors.
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TECHNOLOGY TRANSFORMATION GROUP LTD
With our website development service, we modernise your digital presence, offering personalised user experiences across all platforms, including responsive websites, dynamic web applications and e-commerce platforms.
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Abavus.co.uk
Our My Council Services enterprise licence provides site-wide access to core licence and product modules on our platform. This enables a multi-channel online and native mobile customer self-service platform, and incorporating fully functional back-office modules. All of this is supported by sophisticated workflow and automation tools.
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RIVIAM DIGITAL CARE LIMITED
Citizen Portal / Patient Portal enables Local Authorities and healthcare providers empower citizens to be involved in their care, track referrals and book appointments. Service includes: web or downloadable app, register and login options, appointment booking, access to messages, documents, questionnaire management. RIVIAM provides interfacing with clinical systems, waitlist functionality.
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Focus Group
Focus Group fully scalable Wildix enterprise-class hosted IP telephony service, with CRM systems integration, reporting and call recording, providing a fully managed voice service for organisations looking to leverage the power of cloud-based voice services and remote working without the management overhead.
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Skyguard Ltd
Lone worker services from Peoplesafe protect emergency service responders. Alarms raised through lone working devices, safety apps and body cameras are professionally managed by our 24/7/365 control centre. Emergency service workers can receive help whenever they need it, wherever they are. Peoplesafe protects the largest share of public workers.
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BOOKINGLAB LIMITED
We’ve worked with our council community to co-create a purpose-built Fleet Booking System that streamlines pool car management, increases fleet efficiency, reduces vehicle costs, encourages greener travel, improves access to shared vehicles, and enhances reporting. With open APIs, you can connect your workflows & deliver a seamless vehicle reservation process.
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OXFORD DYNAMICS LIMITED
AVIS is a generative AI search and analysis platform for diverse data formats. Powered by advanced LLMs, it uses a chatbot-based conversational AI interface to provide trustworthy, context-aware, explainable answers and summaries in real-time without the need for model retraining. Offers a scalable and modular solution to enhance data-driven decision-making.
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4net Technologies Ltd
FourNet's Cloud Access Security Broker (CASB) provides centralised security management across multiple cloud services. It enforces security policies, detects threats, ensures compliance and offers data protection by monitoring and controlling user activity and sensitive data across all cloud platforms, effectively bridging the security gap between cloud users and cloud applications.
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BOOMERANG I-COMMS LTD
Boomcast delivers Broadcast conversational messaging, 2-way SMS, voice, and email bulk communications. Our multi-channel messaging can automatically match responses and deliver them to your email. Schedule automated messaging campaigns across individuals or dynamic groups and create inbound SMS, email, and voice campaigns. ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited
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4 ROADS LIMITED
Telligent Community is an online community and collaboration software platform featuring tools such as forums, blogs, wikis, ideation, media galleries, and calendars with a fully customisable user experience and RESTful platform APIs. Telligent Community primary use cases are: digital marketing, support communities, and networking.
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SKYFLO DIGITAL LTD
Transform customer service with a single view of a customer's activity and tools for field service, messaging, bots, voice, social service and AI in workflow. Work faster and more productively across all channels on one platform making customer service frictionless, improving your efficiency and customer satisfaction whilst reducing costs. SFDCHX2024GC14
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UK IT Networks Limited
Unified Communications service from 8x8's X-Series (1 to 8), increases productivity, delivering a full communications solution, including telephony, voicemail, collaboration via web chat, video, email, IM, conference calls, data sharing, Microsoft Teams integration; call recording, customer analytics. Inclusive Call plans, per user per month (Local National and Mobile)
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SPINWELL GLOBAL LIMITED
Our customer relationship management (CRM) system that helps businesses collect, store, and analyze customer data. It serves as a database for managing information about current customers, leads, business partners, suppliers, and employees. By organizing interactions and providing tools for sales, marketing, and support teams, enhancing understanding and strengthening customer relationships.
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Farthest Gate Limited
The Liberator Report-a-Problem citizen engagement solution is a market leading module forming part of the Liberator suite of products. Liberator Report-a-Problem citizen engagement module can be used independently of other Liberator products. It is very easy to set up, configure and use and offers clients and their customers great efficiencies.
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Digital Interactive Ltd
Infreemation is an advanced online cloud based application for processing internal and external policies
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Formus Professional Software
FormusPro is a certified Microsoft Partner who specialises in the implementation, configuration and development of software, primarily on the Microsoft Dynamics 365 (D365) platform. In addition, we also offer data migration, system integration, continuous system development, software licensing, consultancy, training, training documentation and support.
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Appian Software Switzerland LLC
Case Management for Public Sector is built on a modular, composable, CMaaS architecture providing a central location to manage and track the activities and data for all case types, from case intake to resolution. End users connect via portals to self-serve for requests, incidents or complaints etc. APP24GC14
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Proactis Tenders Limited
A cloud procurement multi-language portal providing notice publication service to FTS and Contracts Finder. Inbuilt functions include Notice Creation Wizard, Requests For Quotations, notice e-mail alerts, Contracts Register and Management, eTendering, SPD service and Management Information Reporting. Can be branded for each buying organisation and comes with customer service support.
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BRICKENDON CONSULTING LIMITED
Workplace software for flexible-working: Set schedules, COVID self-certification, social distancing, real time contact tracing. Book desks, meeting-rooms and parking. Improve employee wellbeing, find anyone/anything on office floorplans, conduct surveys, collect feedback, issue management/workplace assessments. Facilitate visitor management. Optimise space and costs with real-time reports (On Web, Android & IOS app)
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BOOMERANG I-COMMS LTD
Customer service SMS solution with the ability to dynamically triage customer support requests through an engagement tree, automatically passing each customer service enquiry to the correct department, using either Email, SMS or by connecting a call. Reduce calls received and handling time. ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited
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Formus Professional Software
FormusPro is a certified Microsoft Partner who specialises in the implementation, configuration and development of software, primarily on the Microsoft Dynamics 365 (D365) platform. In addition, we also offer data migration, system integration, continuous system development, software licensing, consultancy, training, training documentation and support.
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Appian Software Switzerland LLC
The Abstraction Platform combines Data Fabric, low-code, iBPM, and case management. Abstracting the complexity of interacting with data sources, providing a unified interface for accessing and manipulating data. Creating applications without needing knowledge of underlying data structures or technologies regardless of the data origin or format. APP24GC14
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SH24 C.I.C.
SH:24 is a not-for-profit CIC committed to delivering the highest quality, user-centred digital SRH services in partnership with the NHS and public health. CQC-rated 'Outstanding' our service includes fully-accessible web-portal (ordering, support information and decision-support tools) and cloud-based EPR 'Admin', integrated with industry-leading and resilient laboratory and pharmacy partners.