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Blacklight Software
Blacklight work with Microsoft Dynamics 365 to allow combined authorities to improve customer service and operational efficiency by better managing stakeholder information and organisational processes such as employment, business and education support, grants and inward investment.
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BOOKINGLAB LIMITED
We’ve worked with our local government community to co-create a cost-effective Desk & Room Booking System that’s proven to optimise space, enable income generation, improve reporting, save staff time, and ensure fair access to resources. With open APIs, you can also connect your workflows & deliver a seamless hybrid experience.
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ICS.AI LTD
SMART Phone AI Assistants transform user engagement with personalised, efficient AI-powered phone support. By reducing inbound calls, waiting times and streamlining communication, staff are freed to focus on complex issues. SMART Phone leverages advanced speech recognition and natural language understanding to empower users with self-service, optimising the overall experience.
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UNBOXED CONSULTING LIMITED
e-Petitions enhances political engagement by allowing citizens to create, circulate, and sign petitions. Once they reach the required number of signatures, the outcomes of parliamentary debates are shared with the petitioners. This service is currently employed by the UK, Scottish, and Welsh Parliaments, and the Government of Jersey.
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ARCUS GLOBAL LIMITED
Salesforce Marketing Cloud Suite, compromises of leading global provider of cross-channel digital marketing software-as-a-service solutions that empower organisations of all sizes to communicate with their customers through email, mobile, social, ads, and web experiences. SFDCA2024GC14
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AXIS12 LTD
A highly customisable inspection writing tool. Create customised GOV.UK ready data collection forms. Collect, store and manage your information all in one centralised location and configure workflow and integrations to your specific business process needs. Currently used to monitor Infection Prevention Control during the COVID-19 pandemic.
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adappt
Adappt has extensive broadcast and app development experience and a background in making LIVE TV broadcast interactive voting apps internationally. Using Adappt's platform, national audiences can vote via their own mobile, synced with LIVE TV in areas such as LIVE election polls, TV debates and National TV game shows.
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OPENCENTRIC LIMITED
ISO9001/27001 certified Drupal 10+ cloud-hosted CMS for websites and digital services. Website Express' GDPR-compliant Drupal CMS platform securely handles multilingualism, CRM, integrations, single sign-on, forms and workflow. The Drupal content management system is open-source, easy to use, yet powerful. Mobile, accessible and designed to your user’s needs.
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PANLOGIC LIMITED
Form functionality framework User-friendly, multi-platform (web/tablet/mobile) digital forms Suitable for all public-sector organisations User self-service Complex, multi-page forms Verification, validation, CAPTCHA Secure data processing and storage Form branching and intelligent forms (adapt based on previous responses) Conditional forwarding Efficient processing Design/build & hosting Easy creation by non-technical staff Management Information/audit
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Netpremacy Limited
Netpremacy provides Google Workspace Marketplace applications to integrate into your domain. Google Workspace Marketplace offers a wide range of quality enterprise apps: CRM, Task Management and Admin tools that add functionality and features to your native Workspace apps. Includes Recommended for Google Workspace, Google Drive, Gmail, Communications and Utilities.
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SmartCitizen Limited
SmartRewards self-service portal allows customers to enrol for, and participate in a rewards and incentives scheme. The portal shows participants activities which earn points when performed and any rewards to which they are entitled (either with or without points), and allows them to easily redeem these.
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NINTEX UK LIMITED
The Nintex K2 Cloud process automation platform helps you rapidly build, execute, and maintain business process applications without writing any code. This makes it possible to deliver integrated, mission-critical process automation and case management at scale, as well as lightweight departmental workflows.
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Rapid X
Jira makes it easy for Business Teams to collaborate, align and deliver work; including out of the box support for HR, Marketing, Finance, Operations, Legal, Sales and Design teams. Rapid X are experts in Jira implementation, migration and support services, in addition to offering flexible license options.
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BOOMERANG I-COMMS LTD
Boomerang's broadcast marketing solution streamlines international messaging across diverse channels. Using 'Intelligent Messaging,' unique conversation threads are created, capturing interest expressions and driving customer engagement it captures customer interest, drives engagement, and facilitates personalized campaigns. ISO 27001 and Cyber Essentials Plus accredited
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Snap Surveys Ltd
Experience Measurement Platform software providing professional data collection and reporting for surveys, assessments and audits. Optimise engagement and transform data into knowledge.
System is accessed entirely online through a browser, with downloadable desktop app for power users and mobile app for offline interviewing. Multi-language capability for online, mobile and paper.
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Neighbourhood Direct Ltd
GP Fusion is an online platform for the delivery of GP Practice Websites which are designed to reduce the clinical/admin pressure on Practices and improve access to services for Patients.
The system also includes facilities for shared information management across Practice Groups and intranet features such as internal document management.
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CDW LIMITED
Unify critical advanced endpoint management and security solutions. Simplify your endpoint management experience, improves security posture, and keeps people at the centre with exceptional user experiences.
Empower IT and security teams with data science and AI to increase automation, move from reactive to proactive in addressing endpoint and security challenges.
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CLARITAS SOLUTIONS LIMITED
Empowers users to have complete control of their property management cases. Secure, scalable, with full GDPR hosted in the UK offering quick and flexible deployment with no upfront costs. Full multi-agency working utilising cutting edge technology ensuring full UK data sovereignty for efficient and sustainable operations.
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Zipporah Ltd
An online booking and appointment solution for MOTs and Private Hire/Hackney carriage licences (taxis). Empower your citizens to manage themselves through an easy online process. Accelerate first-time applications and renewals while freeing-up staff through the implementation of a clear and staged process. Record test results and automate customer contact.
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Content Guru Ltd (Redwood Technologies)
Content Guru provides an Omni-Channel Cloud Contact Centre solution, known as storm®.
storm® is a multi-channel CCaaS (Contact Centre as a Service) solution for inbound and outbound interactions, providing a range call center-related technologies for any size of organisation. These services can be layered over and integrated with existing technology.
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SmartSurvey Limited
The NHS Patient Experience Platform offers a sophisticated suite of tools for collecting and analysing patient feedback in real-time. This technology empowers healthcare providers to make data-driven decisions that enhance patient care, streamline operations, and boost overall satisfaction in NHS facilities.
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CDW LIMITED
Cloud solution for project planning. Microsoft Project Plan 1 includes Project for the web and visualization of Roadmaps. Project for the web provides a simple, powerful work management capabilities for project managers and team members to manage work of any size.
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BOOMERANG I-COMMS LTD
Boomcast delivers Broadcast conversational messaging, 2-way SMS, voice, and email bulk communications. Our multi-channel messaging can automatically match responses and deliver them to your email. Schedule automated messaging campaigns across individuals or dynamic groups and create inbound SMS, email, and voice campaigns. ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited
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Oak Engage Limited
We're an award-winning employee app and intranet solution, on a mission to make communication simple. We transform how businesses work and communicate, wherever they are. We're trusted by the world's biggest brands and address their communication challenges head on to empower people.
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TOTAL ENTERPRISE SOLUTIONS LIMITED
Microsoft Gold Partner deployment and license management of Microsoft Dynamics D365 Customer Relationship Management (CRM) capability, helping organisations to engage more effectively with their stakeholders creating targeted and insight driven communications, delivering more productive relationships, and improving oversight and automation of operational processes that deliver service efficiency and effectiveness gains.
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SPARK TECHNOLOGY SERVICES LIMITED
WiFi management, authentication, engagement and entertainment services.
Filtered internet for staff, patients and visitors on tablets, BSUs and BYOD.
Services are free including games, TV, magazines, nurse call, HL7 integration, meal ordering, signposting, surveys and analytics.
Customisable, compliant, supported, monitored every day of the year with UK based telephone helpdesk.
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S8080 LIMITED
Drupal cloud hosted CMS for Welsh/English bilingual digital services and websites. S8080’s compliant Drupal CMS platform securely handles CRM, integrations, single sign-on, forms and workflow. Drupal content management system is open-source, easy to use, yet powerful. Mobile, accessible and designed to your bilingual user’s needs.
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Dun & Bradstreet Ltd
D&B Data Cloud Supply Chain Illumination provides a global commercial database for compliance and supply chain use, e.g., integrating into Jaggaer or Atamis. Including corporate family trees, over 1B trade experiences, firmographics, shipping file, UBO, credit scores, DUNS numbers, and ratings, sanctions, PePs and Adverse Media. Data is GDPR compliant.
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NICE SYSTEMS UK LIMITED
NICE Nexidia provides customer interaction analytics that will accurately search, identify, provide insight from audio, chat, e-mail, social and text interactions. The solution offers common metrics and soft skills behaviour analysis in a single interface that enables users to seamlessly organise, analyse and operationalise this data.
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MRI SOFTWARE LIMITED
MRI Customer Central, a purpose-built, SaaS, Customer Relationship Management CRM solution to record your customer contacts and cases. CRM 360 customer dashboard presents key information from complementing MRI solutions, streamlining contact and case management. Identify and manage customer engagement across your unified communications platform, targeting services whilst achieving digital transformation.