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434 results found

434 results found in Lot 2: Cloud software in the category Constituent engagement

  • Webex Connect

    IMImobile Europe Ltd

    Webex Connect is an Enterprise Cloud Communications Platform that enables businesses to orchestrate and automate contextual, real-time interactions and end-to-end journeys across customer touchpoints including SMS, RCS, Email, Video, Push, In-App, WhatsApp, Apple Business & Facebook Messenger. Webex Connect also offers live agent conversations capabilities and integrations with other systems.

  • Elected members ward funding

    Pentagull Ltd

    A cloud software service that meets all the requirements for the management of ward funding applications. With a strong emphasis on mobile working, the system streamlines the application process to keep input time to a minimum. Workflow that effectively manages the approval, validation and payment sub-processes within the application procedure.

  • AI for Customer Service using Dynamics 365

    Brightwire

    Brightwire delivers AI on Microsoft Power Platform and Dynamics365 to enable generation of personalised responses to customers and cases. Our solutions range from contact, activity and stakeholder management, complaints handling, legal case management, patient (clinical and veterinary) management, marketing and customer service in call centres and service departments.

  • Reception Sign in App

    Cloud Cover IT Limited

    Power App designed and tailored SharePoint to monitor and track staff and guests access to buildings providing guest lists, fire registers, email updates for visitors, and wayfinding information to meeting rooms

  • CiviCRM Constituent / Customer Relationship Management (CRM)

    enCircle Solutions Ltd.

    CiviCRM provides a highly configurable CRM platform aimed at Government and non-profits. A huge community of government CRM users around the World exploit this CRM platform, unique in the CRM marketplace. No longer will you have to settle for a costly CRM system that doesn't fit your way of working.

  • WorkInConfidence: Case Management

    WorkInConfidence Limited

    WorkInConfidence: Case Management provides a secure, easy-to-use place to collect, track and report on HR, performance management, grievance, speaking up or whistleblowing cases, whether raised with you directly by email, phone, WorkInConfidence: Anonymous Speak Up or other route. Includes encrypted storage of cases, easily updated fields and multiple user access.

  • Enterprise Case Management

    Ve3 Global Ltd

    VE3 specializes in designing, delivering, and deploying cloud-based end-to-end Case Management solutions tailored to your organization's specific business requirements. We offer guidance on best practices, standards, and technology throughout the discovery to implementation process.

  • Medallia Citizen Research Suite

    Medallia, Inc.

    Medallia Agile Research - a SaaS based survey platform. Allows users to create and distribute survey projects to gather insights from online users. Whether it's a one-off survey or a sophisticated research campaign, Medallia's lightning-fast, intuitive platform provides the quickest, easiest way to gain insights to grow, improve, and succeed.

  • Insight - Salesforce Tableau Platform Add-ons

    Insight

    Tableau Platform is your self-service visual analytics platform. Keywords: Hanrahan, Stolte, Chabot, .TDE, BI, Dashboard, VizQL, Hyper, In-Memory, Hybrid, Live, Bridge, Resource, Block, Desktop, Prep, Creator, Explorer, Viewer, Viz, .TWB, .TWBX, Chart, Graph, Table, Database, File, Data, Management, Premium, Support, Extended, Secure, Governed, Audited, Intuitive, Ease-of-use, People, Everyone, TCO. SFDCTBI2024GC14

  • Financial help portal to search/apply for grants, benefits & tariffs & support worker access

    LIGHTNING SOCIAL VENTURES LTD

    Lightning Reach Refer is a financial support portal which makes it easy for people to find and apply for a wide range of personalised support in one place. This can include charity grants, help with benefits, help with their bills and other vital resources.

  • WorkInConfidence: Anonymous Speak Up & Case Management

    WorkInConfidence Limited

    WorkInConfidence: Anonymous conversation, case logging and case management web app enables people to raise concerns safely. We provide a trusted, easy way for staff to raise concerns like whistleblowing, bullying, harassment or unsafe practices. At the same time organisations get easy and secure tracking of cases with a clear overview.

  • Liberator Air Quality

    Farthest Gate Limited

    The Liberator Air Quality Monitoring solution is a market leading module forming part of the Liberator suite of products. Liberator Air Quality Monitoring can be used independently of other Liberator products. It is very easy to set up, configure and use and offers clients and their customers great efficiencies.

  • Snap Healthcare survey platform

    Snap Surveys Ltd

    Experience Measurement Platform software providing professional data collection and reporting for surveys, assessments and audits. Optimise engagement and transform data into knowledge. System is accessed entirely online through a browser, with downloadable desktop app for power users and mobile app for offline interviewing. Multi-language capability for online, mobile and paper.

  • Salesforce Tableau Platform Add-ons

    Softcat Limited

    Tableau Platform is your self-service visual analytics platform. Keywords: Hanrahan, Stolte, Chabot, .TDE, BI, Dashboard, VizQL, Hyper, In-Memory, Hybrid, Live, Bridge, Resource, Block, Desktop, Prep, Creator, Explorer, Viewer, Viz, .TWB, .TWBX, Chart, Graph, Table, Database, File, Data, Management, Premium, Support, Extended, Secure, Governed, Audited, Intuitive, Ease-of-use, People, Everyone, TCO. SFDCTBS2024GC14

  • Liberator self-service

    Farthest Gate Limited

    The Liberator self-service software for Councils solution is a market leading module forming part of the Liberator suite of products. Liberator Smart Response can be used independently of other Liberator products. It is very easy to set up, configure and use and offers clients and their customers great efficiencies.

  • SAP Enterprise Service Management

    SAP UK Ltd

    SAP Enterprise Service Management provides your service agents with collaboration tools, a knowledge base, and connections to back end systems to quickly address customer, supplier and employee issues.

  • Microsoft Dynamics 365 / CRM Application Development, Customisation, Configuration and Integration

    Brightwire

    Brightwire helps organisations plan and deliver Microsoft Dynamics365 - a fully customisable software platform that is easy to use and manage. Business solutions range from contact, activity and relationship management, complaints handling, legal matter management, patient (clinical and veterinary) management, customer service; complaints management; call centres and service departments.

  • Liberator Untaxed Vehicle

    Farthest Gate Limited

    The Liberator Untaxed Vehicle software solution is a market leading module forming part of the Liberator suite of products. Untaxed vehicles can be used independently of other Liberator products. It is very easy to set up, configure and use and offers clients and their customers great efficiencies.

  • EBO Elective Recovery

    EBO

    EBO’s AI-powered Elective Recovery product uses a combination of AI technologies, risk stratification and process automation to help validate waiting lists and maximise utilisation. It is based on three digital pillars: - Automated waiting list validation - Two-way conversation-based Patient Initiated Follow-ups (PIFU). - Smart rebooking of cancelled slots

  • Complaints Management with Dynamics 365 (Complaints, FoI, SAR, Feedback, Enquiries)

    Brightwire

    A fully integrated, powerful complaints and contact management system built on Umbraco and Dynamics 365. Members of the public record complaints and feedback online, by phone or email, with each contact record being fully managed within Dynamics 365. Enquiries, FoI, SAR and complaints can be routed, escalated, and managed efficiently.

  • Granicus Government Experience Cloud for Central Government

    GRANICUS-FIRMSTEP LIMITED

    The Granicus Government Experience Cloud is a comprehensive cloud-based platform for communications, citizen engagement, digital services, and service delivery. It’s designed to enable stronger relationships, improve trust, and provide excellent government customer experiences for citizens.

  • Appian Case Management for Public Sector

    Appian Software Switzerland LLC

    Case Management for Public Sector is built on a modular, composable, CMaaS architecture providing a central location to manage and track the activities and data for all case types, from case intake to resolution. End users connect via portals to self-serve for requests, incidents or complaints etc. APP24GC14

  • Salesforce Hyperforce Sales Cloud

    Softcat Limited

    Supporting government’s drive for intelligent revenue generation and comprehensive stakeholder management, Salesforce’s citizen 360 allows tracking of relationships, activities and tasks and easy process automation. From stakeholder to grant and opportunity management, empower your teams to collaborate and succeed, boosting productivity with trusted AI, whilst comprehensive reporting provides transparency. SFDCHS2024GC14

  • Lowcodeminds Legal Case Management Solution

    Lowcodeminds Limited

    We are a Cloud based legal case management software solution provider leveraging Appian low-code technology; available through web browser (any-device). Clients include legal departments in central and local government, including justice services; managing legal cases on premise or remotely. Through Case Management solutions, we triage workflow; providing document management solutions.

  • Pegasystems Cloud Software - Customer Service

    Pegasystems Limited

    Pega is a low-code platform for AI-powered decisioning and workflow automation. We enable organisations to get work done using apps that are secure, scalable, governed, and maintainable. We offer solutions for business process management, digital process automation, and customer/citizen engagement. Customer Service improvement and automation are central features of Pega.

  • Liberator Clean Air Zone (CAZ)

    Farthest Gate Limited

    The Liberator CAZ solution is a market leading module forming part of the Liberator suite of products. Liberator CAZ can be used independently of other Liberator products. It is very easy to set up, configure and use and offers clients and their customers great efficiencies.

  • EngagementHQ - Community Engagement platform for transport planning

    GRANICUS-FIRMSTEP LIMITED

    EngagementHQ is the world's leading public consultation platform, where City Planners and Transportation Specialists can get more people involved in planning projects, city development and transportation expansion through online engagement. EngagementHQ turns community input into actionable insights and reduces time to a decision by removing barriers to participation.

  • Pegasystems Cloud Software - Recruitment

    Pegasystems Limited

    Pega is a low-code platform for AI-powered decisioning and workflow automation. We enable organisations to get work done using apps that are secure, scalable, governed, and maintainable. We offer solutions for business process management, digital process automation, and customer/citizen engagement. Streamlining and improving Recruitment is a central use-case of Pega.

  • Customer Relationship Management (CRM)

    Ve3 Global Ltd

    VE3's Customer Engagement Solution, formerly known as Dynamics CRM, encompasses Sales, Marketing, Customer Service, Field Service, and Project Service Automation (PSA).

  • 3D City Visualisation Platform for Urban Planning and Community Engagement

    VUCITY LIMITED

    VU.CITY revolutionises urban planning and PropTech with a collaborative digital twin platform. Utilising 3D modeling, AI, and geospatial data, it creates virtual environments for designing, simulating and optimising cities. This fosters smarter, sustainable, inclusive communities, benefiting citizens and the environment, and drives decision-making through visual data layers for site models.