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TRANSUNION INTERNATIONAL UK LIMITED
CallMonitor is a daily CRA alert service that provides Bureau information ahead of a monthly batch on individuals. It flags significant, new changes in an individual’s credit report, thereby allowing you to understand events such as new borrowing, settlement of existing credit lines and improvement/deterioration in payment patterns.
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Boomalert Ltd
BoomAlert automates incident communication. Build bespoke communication workflows, meet requirements for critical events. Alerting workflows automate coordinated processes based on responses, time triggers, count triggers and escalation paths. Critical Alerting, Incident Management, Business Continuity, IT Monitoring, Machine-2-Machine Alerting, Event Management.
ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited.
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Locum's Nest
Locum’s Nest is the end-to-end total workforce solution that connects healthcare professionals to temporary work in NHS organisations. By streamlining and digitising HR, communications and finance processes we help our organisations improve retention and engagement of their workforce, whilst at the same time saving millions.
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Snap Surveys Ltd
Experience Measurement Platform software providing professional data collection and reporting for surveys, assessments and audits. Optimise engagement and transform data into knowledge.
System is accessed entirely online through a browser, with downloadable desktop app for power users and mobile app for offline interviewing. Multi-language capability for online, mobile and paper.
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Snap Surveys Ltd
Experience Measurement Platform software providing professional data collection and reporting for surveys, assessments and audits. Optimise engagement and transform data into knowledge.
System is accessed entirely online through a browser, with downloadable desktop app for power users and mobile app for offline interviewing. Multi-language capability for online, mobile and paper.
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Reply Limited
Microsoft Dynamics 365 Customer Service is a comprehensive customer support solution that empowers businesses to deliver efficient and personalized service experiences. It includes tools for case management, knowledge base, and omnichannel engagement, fostering customer satisfaction and loyalty through streamlined support processes.
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Verint Systems Inc.
Verint Engagement Data Management (EDM) provides a platform on which many organisations are basing their entire engagement data management strategy, leveraging EDM’s unified and normalised view of all engagements across all channels to make sound, data-driven decisions that drive success.
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Boomerang I-Comms Ltd
Allow end users to initiate engagement with conversational messaging. Create inbound SMS, email, and voice campaigns.2-way SMS, voice, and email bulk communications. Our multi-channel messaging can automatically match responses and deliver them to your email. ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited
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Mazik Global Limited
Dynamics 365 for Customer Engagement has features that enables sales people to build strong relationships with their customers, take actions based on insights, and close sales faster. Helps turn prospects into business relationships. Build great customer relationships by focusing on optimum customer satisfaction.
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EQL LIMITED
A solution that takes part of a health, clinical and functional history from an applicant for government support/benefits.
Accessed anywhere and anytime by its users. The Decision-trees that underpin the interaction can be evolved to ensure ever improving user experience and quality of information for the buyer.
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CAREER EAR LIMITED
Earlybird AI provides voice-first conversational tools that record and analyse interactions between participants and employment advisers. By combining simulated conversations with automatic note-taking, Earlybird AI helps organisations better understand participants, reduces administrative work, and improves participant engagement from onboarding through in-work support, helping to speed up positive employment outcomes.
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Cogworx
Iteratively designing elegant digital products and services that attract, engage and retain users. Optimising usability and accessibility throughout. Measuring the results.
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Orcuma Ltd
Our Case Management Software is a specialised solution designed to support organizations dedicated to addressing domestic abuse, stalking, and honour-based violence. With a focus on victim safety, perpetrator accountability, and risk assessment/safety planning, our software provides comprehensive tools to streamline case management and deliver effective support services.
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Snap Surveys Ltd
Experience Measurement Platform software providing professional data collection and reporting for surveys, assessments and audits. Optimise engagement and transform data into knowledge.
System is accessed entirely online through a browser, with downloadable desktop app for power users and mobile app for offline interviewing. Multi-language capability for online, mobile and paper.
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RESEARCH GRID LTD
Inclusive is a complete smart patient, community engagement sourcing, and management platform for the early trial preparation phase. It eliminates the most common bottlenecks in engagement and automates manual processes.
Inclusive automates expansion of network resources, manages key partners, automates data collection and reporting, streamlines training, and integrates DE&I practices.
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NEO TECHNOLOGY LIMITED
Neo Technology's Customer Engagement Portals offer interactive platforms for customers to engage with you, access information, and request services seamlessly. These portals enhance communication, empower customers in every channel, and streamline management processes for improved customer satisfaction.
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Medallia, Inc.
Medallia Ideas: an innovation crowdsourcing platform. Harness employee's knowledge to innovate, problem-solve, remove barriers. Target challenges at broad audiences or specific groups based on feedback, expertise, interests, experience. Capture ideas for new local services or how to improve your existing ones. Empower staff and engage patients for tremendous advantage.
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Snap Surveys Ltd
Experience Measurement Platform software providing professional data collection and reporting for surveys, assessments and audits. Optimise engagement and transform data into knowledge.
System is accessed entirely online through a browser, with downloadable desktop app for power users and mobile app for offline interviewing. Multi-language capability for online, mobile and paper.
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GET SWARMS LIMITED
Get Swarms SAR solution manages the process for responding to Data Subject Access Requests, ensuring compliance with GDPR. With our service, organisations efficiently manage Subject Access Requests SARs, providing timely responses and safeguarding data privacy following regulatory requirements.
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Snap Surveys Ltd
Experience Measurement Platform software providing professional data collection and reporting for surveys, assessments and audits. Optimise engagement and transform data into knowledge.
System is accessed entirely online through a browser, with downloadable desktop app for power users and mobile app for offline interviewing. Multi-language capability for online, mobile and paper.
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Merkle UK One Ltd
Merkle provides WCM implementation and management services, hosting everything in the cloud to provide scalable and flexible solutions. These services allows clients to fully outsource the application management and user optimisation of sites. We have platinum partnerships with many of the world's leading software and cloud platform vendors.
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Digital Interactive Ltd
Infreemation is an advanced online cloud based application for processing emails, text messages and correspondence (including paper based) which falls into the Freedom to Speak Up scope.
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Boomerang I-Comms Ltd
Customer service communication solution with the ability to dynamically triage customer support requests through an engagement tree, automatically passing each customer service enquiry to the correct department, using either Email, SMS or by connecting a call. Reduce calls received and handling time. ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited
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Freshworks Inc.
Freshsales Suite is a unified, 360 degree sales and marketing CRM software by Freshworks. With an intuitive UI and powerful feature set including AI based lead scoring, visual deal pipeline, and intelligent workflow automations, Freshsales gives businesses everything they need to manage their sales in a hassle free package.
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Doctify
Doctify allows healthcare providers to collect and publish verified patient feedback and surveys allowing patients to find the very best doctor or hospital for their needs and healthcare providers better understand their patients' experience.
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Softcat Limited
The Appian low-code application platform (LCAP) provides dynamic case management, robust process automation, and powerful AI integration. Its enables rapid development of sophisticated applications through data fabric integration, setting it apart as a comprehensive solution for organisations seeking agility, innovation, and efficiency in application development. APPSC24GC14
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Digital Modus Ltd
Citizen interactive issue reporting and case management solution for Local Authorities built on Salesforce technology that streamlines customer support processes. With intuitive tools for efficient problem tracking, resolution, and customer engagement, organisations can deliver top-tier service. Enables seamless communication and comprehensive issue resolution for enhanced customer satisfaction and retention.
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Panacea Applications Limited
Integrated procurement, tender, contract and supplier management, due-diligence, performance monitoring. Publish notices on Contracts Finder, Find-a-Tender. Above/below threshold contracts. Dynamic purchasing system (DPS), framework. RFQ/RFx, call-off. Analytics, reporting. Audit-trail. Evaluation, moderation, award. Supplier portal. Public Contract Regulations (PCR) and GDPR compliance. Contract register/repository. Messaging, alerts. E-signature. E-Auction. Optional purchase-to-pay.
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Digital Interactive Ltd
Infreemation is an advanced online cloud based application for managing your organisations historic cases.
Infreemation Archive and store all case types such as (but not limited to) complaints, FOI, SAR, GDPR, incidents, compliments and comments and feed back from your website.
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Abavus.co.uk
Our Communications Plugin allows you to schedule and send targeted communications to customers. Customers are able to subscribe and unsubscribe from content feeds maintained by your authority. The plugin can also be used as a communication overlay for service activities, such as collection reminders, renewal reminders, or general service-related communications.