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FormusPro
Formuspro supply Omnichannel for Customer Service, a robust application that extends the power of Dynamics 365 Customer Service to enable organisations to instantly connect and engage with their customers via channels like Live Chat, voice, and SMS, including real-time and historical visibility and insights into the operational efficiency of agents.
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BOOMERANG I-COMMS LTD
Boomcast delivers Broadcast conversational messaging, 2-way SMS, voice, and email bulk communications. Our multi-channel messaging can automatically match responses and deliver them to your email. Schedule automated messaging campaigns across individuals or dynamic groups and create inbound SMS, email, and voice campaigns. ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited
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Symplicity Corporation
Cohesion and inclusivity of data has never been more important for institutions. For teams operating in isolation, data is often insecure and potentially lost, impacting assessment of student engagement; critical for leadership making decisions. Adding the importance of driving a unified student experience, UniHub addresses these challenges and more.
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SNAP SURVEYS LIMITED
Experience Measurement Platform software providing professional data collection and reporting for surveys, assessments and audits. Optimise engagement and transform data into knowledge.
System is accessed entirely online through a browser, with downloadable desktop app for power users and mobile app for offline interviewing. Multi-language capability for online, mobile and paper.
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VIRGIN MEDIA BUSINESS LIMITED
Cisco Webex is a video conferencing and collaboration platform, while Webex Contact Center is a customer service solution offering omnichannel support through voice, chat, email, and social media channels, both designed to enhance communication and productivity within organisations.
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Hanlon Software Solutions
Modular CRM to track client interventions addressing barriers to progression and helping jobseekers into employment, education and training. Employer engagement and vacancy management; Management of business support, grants, and loans. Community benefit, social value and Section106 monitoring; Manage student work experience programmes; Programme funding management; Programme performance reporting and analysis.
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BRIGHTWIRE TECHNOLOGY SERVICES LIMITED
Brightwire delivers Microsoft Power Platform and Dynamics365 solutions - a fully configurable software platform that is easy to use and manage. Business solutions range from contact, activity and stakeholder management, complaints handling, legal case management, patient (clinical and veterinary) management, marketing and customer service in call centres and service departments.
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CDW LIMITED
Cloud Enterprise Mobility + Security. Licensing suite includes Azure Active Directory Premium P2, Windows Server CAL, Microsoft Intune, Azure Information Protection Premium P2, Microsoft Advanced Threat Analytics and Microsoft Cloud App Security
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SmartSurvey Limited
Enhance your product and service offerings with our Customer Feedback Platform, designed to gather, analyse, and implement customer insights effectively. This platform aids in transforming customer feedback into actionable strategies that improve user experience and outcomes.
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SPINDOGS LTD
Kentico for mobile optimised, accessible website development. Spindogs' Kentic CMS platform provides bespoke templates for content editors. GDPR compliant Kentico CMS forms and tagging are out-of-the-box. Kentico CMS offers version control, integrations, SSO, and multilingualism. Kentico content management system is a licensed product, user friendly, and fully customisable.
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GATENBYSANDERSON LIMITED
Online tool to enable executive / senior teams to anonymously review performance against the five conditions of an effective top team including; team purpose, composition, trust, accountability and agility Outputs challenge/support existing top teams to fast-track organisational change or new team formation to reach optimum performance.
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CLARITAS SOLUTIONS LIMITED
Empowers case managers to support customers at every stage of their journey. Secure, scalable, with full GDPR hosted in the UK offering quick and flexible deployment with no upfront costs. Full multi-agency working utilising cutting edge technology ensuring full UK data sovereignty for efficient and sustainable operations.
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INSIGHT DIRECT (UK) LTD
CRM Analytics Is the most effective and accessible way to see and understand data. With AI-powered insights, to find actionable predictions and valuable insights across Salesforce and legacy data. Intelligent data prep, intuitive data exploration, sharing & collaboration with industry-leading governance. Enterprise-grade analytics anyone can use. SFDCHI2024GC14
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C365Cloud
Our solution assists with management of your water logbooks and legionella risk assessments covering an array of checks equipped with live updates. Our system provides legally defensible evidence as water logbooks are regularly updated and enables a quality control checks and specific work orders.
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ROCKTIME LIMITED
Rocktime's verso™ licensing software provides Building materials Licensing Automation, data validation and process transformation. Used as a stand alone system or fully integrated, verso can be tailored to mirror and improve your internal processes, and can power all types of public sector licensing schemes.
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BUSINESS SYSTEMS (U.K.) LIMITED
Digital Interview Recording solution compliant with the PACE Act. Solution ensures high quality recording with secure cloud storage, available to download from the portal within minutes. Used by Government Departments, the Digital Interviewing solution records, reviews and analyses face-to-face or remote conversations and includes automated transcription and speech analytics capabilities.
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ADAPPT LIMITED
Word2Mobile enables users to create powerful mobile apps directly from Microsoft Word, via our unique plug-in. Ideal for the creation of content rich apps such as staff handbooks, user manuals, maintenance guides, providing 24/7 access to information anywhere. Replaces cumbersome and costly documentation and enables simple sharing and collaboration.
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GCI NETWORK SOLUTIONS LIMITED
Webex Connect is an Enterprise Cloud CPaaS (Communications Platform as a Service) platform that enables businesses to orchestrate and automate contextual, real-time interactions with their customers via digital channels including SMS, RCS, Email, Video, WhatsApp, Facebook Messenger. Webex Connect also offers live agent conversation capabilities and integrations with other systems.
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BOOMERANG I-COMMS LTD
Boomerang’s Email-to-SMS and Email-to-Voice services enable organizations to send 1-Way or conversational SMS and voice messages from a local email client. With 'Intelligent' messaging, 2-way conversations are automated, and threads are grouped by subject, ensuring easy management and compliance. ISO 27001, Cyber Essentials, and Cyber Essentials Plus accredited.
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OPENCENTRIC LIMITED
ISO9001/27001 certified Drupal 10+ cloud-hosted CMS for websites and digital services. Website Express' GDPR-compliant Drupal CMS platform securely handles multilingualism, CRM, integrations, single sign-on, forms and workflow. The Drupal content management system is open-source, easy to use, yet powerful. Mobile, accessible and designed to your user’s needs.
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IMIN LTD
The imin platform aggregates, filters and enhances live physical activity information (what, where, availability etc) from multiple activity providers, delivering real-time search & book functionality. This is used by Local Authorities to create powerful, up-to-date activity finder websites / apps / widgets for residents. Built with OpenActive / open-data standards.
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CIVICA UK LIMITED
Involve, the leading community and stakeholder engagement platform includes powerful outreach, feedback and analytic tools. Involve makes it easier for you to reach your community, staff and stakeholders to make better informed, more collaborative decisions. Involve enables the easy creation of striking engagement multi-platformed websites, microsites and survey platforms.
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SOFTCAT PLC
For users requiring combined capabilities of both Salesforce Service and Sales Clouds, provides class-leading Automation and Service Management in a single license. Sales allows you to track relationships, manage activities and opportunities. Service provides for management of Cases, Complaints, Contact Centres or Back Office teams and processes. SFDCHS2024GC14
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CRYSP LIMITED
Digital compliance management system with document management, digital forms, real time compliance tracking, policy manager, contract manager and asset list.
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SERVICE WORKS GLOBAL LIMITED
QFM P3rform is a complete performance management software solution designed for the smooth running of the operation and maintenance phase of PFI, PPP and KPI-tracked projects.
QFM P3rform provides ultimate control and audit compliance, ensuring transparency and promoting a collaborative approach during the O&M phase of the project.
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Ideal Postcodes
We help businesses improve UX and data quality with address validation and postcode lookup. An effortless API trusted by businesses over a billion times a month. Accurate rooftop geolocations, UPRNs, address cleansing and address database. Straightforward integrations, clear documentation, live dev chat and screen reader compatibility.
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INTEC FOR BUSINESS LIMITED
InCase 365 Freedom of Information (FOI) Case Management is a flexible solution which allows public sector organisations to manage and respond to external requests, such as, FOI Requests, GDPR Subject Access Requests (SAR), Environmental Information Regulation Requests (EIR), Complaints management and more. Providing a central database for any request.
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SOCIALOPTIC LTD
A full lifecycle solution for managing, delivering, reporting and analysing staff and employee surveys and feedback. It enables comprehensive measurement of engagement, satisfaction, health, stress, diversity and inclusion delivering real-time insights, analytics and analysis, with tailored reports for different stakeholders to deliver data-driven decision making.
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Agilio Software
Agilio Flex/My Locum Manager supports ICBs with an effective workforce management solution, that lets you create and schedule your own digital staff pool to make the most of your employed workforce, and cover gaps from our community of local Locums. MLM accommodates all staff types to help widen your pool
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SMARTCITIZEN LIMITED
The Cloud Card Management System gives local authority staff the ability to manage the data life-cycle for a range of smart or non-smart cards for different Council service areas in a single management system. This includes workflow for new applications, renewals and replacements, and document and image uploads as required.