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ROCKTIME LIMITED
Rocktime's verso™ My Council User Dashboard for Citizen Engagement fully integrated with LA internal systems, the platform is tailored to mirror and improve your services to your citizens for such areas as Council Tax, Business Rates, Housing, Licensing, Complaints, etc.
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Freshworks Inc.
Freshservice is a SaaS based IT Service Management product from Freshworks. Affordable, configurable, ITIL4 aligned, IT Service Desk software solution. Featuring an intuitive UI, robust ticketing - Incident, Problem, Change and Release Management, powerful self-serve portal with service catalogue & knowledge management, reporting, integration capabilities, smart automation and GenAI capabilities.
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Computer Application Services Limited t/a Workpro
Workpro case management software improves case handling and reporting - while reducing costs and risks. Applicable for any process, non-conformance or regulated casework, from incidents and issues, to complaints and information requests. Complete visibility of case activity, next steps and deadlines. Everything to do with a case in one place.
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DATASUMI LTD
Our service, Content Creation for Public Awareness Initiatives, provides sophisticated generative AI tools to produce engaging content to boost public awareness efforts. We enable organisations by crafting powerful messages, visually captivating graphics, and multimedia content that connects with audiences.
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SOCIAL CARE NETWORK SOLUTIONS LIMITED
Secure hosting, development, Case Management.
Children: front-door referral service, child protection, family hubs, care orders, Regional Adoption Agencies, prospective adopter assessment, adoption support, letterbox, fostering, foster carer recruitment, assessment, panel, payments, residential care, semi-independence, care leavers, supported living,
Adults: shared lives, residential care, supported employment, day care and domiciliary care.
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NICE SYSTEMS UK LIMITED
This platform delivers omni channel recording & quality management that ensures processes and agents’ performance align with business initiatives. The platform can ingest any data from 3rd party solutions data, automate all your quality processes, including front and back-office, delivers greater efficiency, agent performance. Real Time Voice Biometrics/Fraud options.
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cBrain A/S
F2 is a process and case management platform designed specifically for public sector organisations and universities. It offers configurable case management capabilities that allows users to quickly and efficiently collaborate on cases and documents. F2 is used for many purposes including complex tax processes and legal processes.
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TELEFÓNICA TECH UK BUSINESS APPLICATIONS LIMITED
Power BI is a cloud-based business analytics service that enables organisations to connect to, visualise and analyse data with greater speed, efficiency, and understanding. Power BI connects users to a broad range of live data through easy-to-use dashboards, provides interactive reports, and delivers compelling visualisations that bring data to life.
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Orcuma Ltd
A specialised software solution designed for programs aimed at providing support, guidance, and mentorship to individuals within communities. Whether youth empowerment, mental health support, addiction recovery, or other community needs, our software facilitates the management of mentorship programs, enhances communication between parties, and efficient delivery of support services.
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GET SWARMS LIMITED
Our Privacy Management Platform centralizes organizational privacy office operations. Whether on cloud or on-premises, this tool aids GDPR compliance, managing tasks like data inventory, privacy impact assessments, breach notifications, subject access requests, and compliant workflows seamlessly.
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NEO TECHNOLOGY LIMITED
Neo Technology's Resident Involvement Enquiry solution provides a centralised platform for residents to submit enquiries and feedback, our system ensures efficient communication and collaboration between residents and housing authorities. With customisable categorisation options and automated notification alerts, inquiries are promptly addressed, fostering transparency, trust, and community involvement.
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ROBOYO (UK TRADING) LIMITED
Roboyo helps to modernise and automate business processes.
Providing tangible business outcomes underpinned by the Appian platform. As a global Appian delivery partner we offer a full range of consulting, service delivery and application / infrastructure support around the Appian platform and complementary technologies.
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Lowcodeminds Limited
Lowcodeminds delivers low-code Microsoft Power Platform services. We provide the ability to automate repetitive tasks, build workflows, digitising processes. We analyse data, build powerful solutions, automate processes; creating Power Virtual agents using Microsoft Power Platform including: Power BI, Power Apps, Power Automate, AI Builder, Power Pages to deliver applications rapidly.
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AIRE INNOVATE LIMITED
Electronic patient recorded outcome measures (ePROMs) is a digital solution which enables patients to complete important documents prior to attending a clinic or following treatment and suitable for PIFU and PREMS. All data can be integrated directly with an existing electronic patient record (EPR) system, via HL7,FHIR,OpenEHR.
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CDW LIMITED
Automate service interactions/operations across your organisation with Hornbill's ESM/ITSM SaaS solution, boosting productivity 80%-90%. Our digital portal/catalog gives users a compelling alternative to costly one-to-one interactions. Pre-built templates and drag-and-drop tools let you create services/automations in minutes. AI-driven tools for agents and a virtual agent boost productivity to new levels.
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NINTEX UK LIMITED
The Nintex K2 Cloud process automation platform helps you rapidly build, execute, and maintain business process applications without writing any code. This makes it possible to deliver integrated, mission-critical process automation and case management at scale, as well as lightweight departmental workflows.
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Rapid X
Jira makes it easy for Business Teams to collaborate, align and deliver work; including out of the box support for HR, Marketing, Finance, Operations, Legal, Sales and Design teams. Rapid X are experts in Jira implementation, migration and support services, in addition to offering flexible license options.
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ACF Technologies (UK) Limited
ACF offer market-leading event booking solutions which combine the following components: Online event booking solution, event aggregation page, automated reminders, easy-to-use web user interface, various check-in options, digital event tickets, multi-language, webform data & document collection, room booking, surveying, integrations and more.
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Digital Interactive Ltd
Infreemation is an advanced online cloud based application for processing Safe Guarding cases. Case types include: Safeguarding,
Vulnerability,
No Further Action,
Antisocial behaviour,
Domestic violence,
Troubled families,
Vandalism,
Hoarding,
Mediation services,
General Complaints,
Tenancy Fraud,
Tenancy Sustainment,
Independence and wellbeing,
Public Spaces Protection Orders,
Estate Management and
Cuckooing
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AGILISYS LIMITED
Complaints Handling helps staff triage and process complaints by enhancing and automating the management and resolution process. Utilising organisation-specific complaint policies and best practice standards, AI enables better triaging, complaint response and reporting, driving insight and reducing the cost and complexity of complaint management.
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CLARITAS SOLUTIONS LIMITED
Empowers users to have complete control of their property management cases. Secure, scalable, with full GDPR hosted in the UK offering quick and flexible deployment with no upfront costs. Full multi-agency working utilising cutting edge technology ensuring full UK data sovereignty for efficient and sustainable operations.
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ARCUS GLOBAL LIMITED
Arcus HHSRS (built on Salesforce platform) enables housing enforcement teams to manage inspections under the Housing Health and Safety Rating System including recording assessment details, hazards, evidence, calculate ratings, categories, follow-on processes such as notices and tracks remediation and rescoring. The mobile app supports full access and offline remote working.
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iCoTech
iCoView is a Strategic Planning Accelerator based on the Power Platform. This is used to manage all elements of Strategy alignment to Projects & BAU for customers across Public Sector. This utilises Power Platform, Power BI, Power Automate and Co-Pilot, and can be fully configured to meet your needs.
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TELEFÓNICA TECH UK BUSINESS APPLICATIONS LIMITED
Our Power Apps services help organisations to identify where they can derive benefit from Power Apps. Our Power Apps services include planning, design, development, deployment, support and consultancy, to help you digitally transform your processes.
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CIVICA UK LIMITED
The Civica Housing Choice & Needs Solution is a Cloud hosted integrated suite of modules comprising of a public website and back-office system.
The modules:
Housing Register
Choice Based Lettings & Nomination Based Lettings
Homelessness & Temporary Accommodation
Rents (Specialist TA, Mobile, G&T Sites)
Enhanced Housing Options
Support Gateway
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Myorb Limited
Enable seamless transfer of patient referral information and full patient data from primary to secondary/tertiary care settings, and manage patient care pathways from referral to diagnosis through one integrated public cloud-based system. Ultimately, remove paper-based referrals, and create real-time communication and information sharing between care settings that improves patient management.
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DATASUMI LTD
The Citizen Engagement Chatbot is a dynamic Generative AI agent, designed to act as a virtual government representative. This conversational AI system leverages large language models (LLMs) to transform interactions with citizens by autonomously delivering information and answering a wide range of questions.
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BLUE PRISM LIMITED
SS&C Blue Prism Process Intelligence (Cloud based) deeply integrates best-of-breed process mining and task mining with intelligent automation and BPM to facilitate decision-making and deliver a unified workforce with the ability to monitor, respond and predict future outcomes.
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ARCUS GLOBAL LIMITED
Arcus Street Scene is a flexible and intuitive cloud-based solution enabling Local Authorities to manage complaints and requests. Online reporting and tracking reduce contact time. The included mobile app supports full access and offline remote working. Enabling officers and teams to work efficiently and effectively.
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Oak Engage Limited
We're an award-winning employee app and intranet solution, on a mission to make communication simple. We transform how businesses work and communicate, wherever they are. We're trusted by the world's biggest brands and address their communication challenges head on to empower people.