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SYNECTICS SOLUTIONS LIMITED
AppCheck from the Cabinet Office National Fraud Initiative can help significantly reduce the number of application referrals organisations have to investigate. Using the AppCheck software will ensure that, from the outset, you have a validation and authentication process in place to minimise errors and costly investigations in the future.
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DBAX LTD
We provide bespoke software tailored for the NHS, solving business challenges through digital solutions. We leverage open-source technology and adhere to stringent security rules. Our cloud-based applications integrate seamlessly with NHS systems and offer advanced features like machine learning, supported by a team with extensive NHS experience.
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Machine Two
We design and develop Virtual Agents. These AI enabled agents seamlessly integrate with the existing user experience layer and handle all incoming interactions. We’ve been able to classify and resolve complex customer queries by using AI and ML and connect to existing APIs to further enhance customer experience.
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ROCKTIME LIMITED
Rocktime's verso™ Bilingual licensing software provides online self-service for dog breeding licensing in Wales and Ireland, data validation and process transformation. Used as a standalone system or fully integrated, verso™ can be tailored to mirror and improve your internal processes, and can power all types of public sector licensing schemes.
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Boomalert Ltd
Purpose built for the Defence sector, BoomAlert automates incident communication. Build bespoke communication workflows, meet requirements for critical events. Alerting workflows automate coordinated processes based on responses, time triggers, count triggers and escalation paths. Critical Alerting, Incident Management, Business Continuity, IT Monitoring.
ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited.
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CGI IT UK LIMITED
CGI SAP solutions offer Implementation & Advisory services, transformation programmes and project delivery for Business Suite (e.g. ECC), BI-Analytics, SuccessFactors, Ariba, Concur, S/4-HANA. Providing scalable, flexible services from consulting, designing, integrating and deploying to comprehensive end-to-end support. With client proximity in mind, services are UK-based, using nearshore and offshore locations
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Orbis Protect Ltd
Orbis Protect's BS8484 lone worker service provides life-line protection to at-risk lone workers, 24/7/365. We offer a range of devices, smartphone apps and bespoke solutions. The system provides individuals with discreet SOS functionality, welfare checks, location positioning, mandown and pre-emptive alerting, backed up by full access to Police URN system.
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Capventis
Capventis is a reseller and premier partner of Zendesk. Specialised in the implementation and optimisation for Zendesk for Customer Service, HR, ITSM, and complex use cases for customer-facing and internal teams. Zendesk is a SaaS platform that allows organisations to interact with their customers and employees, across any channel
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INSIGHT DIRECT (UK) LTD
XCaaS supports Unified Communications services through 8x8’s X Series user plans (X1-X4), offering telephony, voicemail, messaging, group chat, video meetings, call recording, AI-powered analytics, internet fax and more. Each user licence includes a calling plan that provides zone-based unmetered calling to domestic and international destinations.
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XMA LIMITED
Salesforce Marketing Cloud Suite, compromises of leading global provider of cross-channel digital marketing software-as-a-service solutions that empower organisations of all sizes to communicate with their customers through email, mobile, social, ads, and web experiences. SFDCX2024GC14
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FLEXRM LIMITED
Microsoft Gold partners providing business analysis, development, training, consultancy, implementation and support for Dynamics 365. Microsoft Dynamics 365 specialists and licensing provider. FlexRM have extensive experience integrating Dynamics CRM with Veolia (CIS/Echo).
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TMC3 LIMITED
The OneTrust platform enables organisations to centrally manage and track data protection compliance activities. Enforce the governance of data protection policies and procedures across the organisation’s data landscape. The platform helps to remove the reliance on manual processes and the burden on under resourced teams with effective automation and integrations.
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ATOS IT SERVICES UK LIMITED
The Atos Private Cloud Voice and Contact Centre service is based on the Mitel Unify OpenScape portfolio and leading partner products to provide a robust and reliable integrated voice, contact centre and collaboration services with optional on-site survivability.
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LEIDOS INNOVATIONS UK LTD
Leidos offers comprehensive Microsoft Dynamics and Power Platform Cloud Services, meticulously aligning with your strategic cloud objectives. Our end-to-end services span system analysis, design, and integration to development, customisation, and ongoing support. We specialise in tailored solutions that enhance public sector operations and drive effective digital transformation across organisations.
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AI4PROCESS LTD
We provide consulting services to configure low-code application building platforms such as Pega Infinity to create SaaS applications for customers to access via Cloud services.
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Emplifi Czech Republic a.s.
Emplifi is a unified platform for customer engagement management and intelligence across social and digital channels, that brings together marketing, commerce, and care. Workflows supported: omnichannel research, listening, content, care, communication, and feedback collection. We build and scale solutions with clients globally, including over half of the Fortune 500 companies.
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CDW LIMITED
Protecting and governing important data is more challenging and complex than ever. Microsoft Information Protection & Governance solutions help you protect and govern your data wherever it lives, helping you meet both internal and external security and compliance requirements
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Ascertia Ltd
SigningHub is a high trust platform delivering an electronic signing solution enabling organisations to create workflows for digital signature approval. Using business applications or as a standalone solution, SigningHub optimises how people review, approve and sign documents on any device, allowing businesses to migrate paper-intensive processes to the digital world.
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BRIGHTWIRE TECHNOLOGY SERVICES LIMITED
Brightwire has a track record in digital transformation design and delivery. We build Intranets and portals based on SharePoint, maximising your SharePoint investment and delivering applications that make a real difference to organisations-increasing productivity, engaging users, improving business processes, fostering collaboration and improved processes and working practices.
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WN CORPORATE SERVICES TRADING LIMITED
Our RingEX secure solution enables customers to set up and unify business calls, SMS, fax, and more in a single app with powerful AI tools accessible across devices. It has powerful real-time analytics for better decision-making and 300+ pre-built integrations to easily automate workflows and tasks. multi-level IVR and more.
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Fivium Limited
IR Case Manager for the NHS is specifically designed for NHS bodies with low volume or simple case management needs. Process Freedom of Information requests, Subject Access Request, Complaints, Enquiries & Compliments in one simple and ease to use system.
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GOTO TECHNOLOGIES UK LIMITED
GoTo Resolve enables IT and support professionals to deliver remote support to computers, servers and mobile devices with remote view, remote control or camera share from a web-based or desktop agent console. GoTo Resolve employs robust data security measures to defend against both passive and active attacks.
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GCI NETWORK SOLUTIONS LIMITED
Webex Contact Center offers a next-generation omnichannel cloud platform for customer interactions. AI-powered virtual agents make it simple for customers to communicate while providing options for fast and easy 24/7 self-service, with seamless transition to live agents. This secure, scalable solution minimises upfront costs while driving innovation and flexibility.
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OMILIA NATURAL LANGUAGE SOLUTIONS LTD
Omilia Cloud Platform (OCP) is a massively scalable, globally reachable, highly-reliable platform, upon which customers can create scalable and reliable omnichannel automation solutions, in a secure and consistent fashion. OCP enables clients worldwide to augment customer communication with human-like Conversational automation services over any channel/location/language, and at any scale.
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Computacenter (UK) Ltd
Enabling users by digitising the IT service desk front-end, using an interactive intuitive portal (integration possible with BMC Remedy and ServiceNow) and a mobile app ensures access from the desktop, a range of tablets and mobile devices. Users self-serve for IT knowledge/support and perform routine tasks, like automated password resets.
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EBO.AI (UK) LTD
EBO's eForms solution represents a step change from 'dumb' onlines forms to 'intelligent', conversation-based data collection
Uniquely, this is done by leveraging the Conversational Form Design functionality in the product.
Through deployed Virtual Assistants the product efficiently gathers forms data across specialties and processes.
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ACCENTURE (UK) LIMITED
SAP Service Cloud helps organizations deliver better customer experiences, via self-service, omnichannel customer engagement, on-demand field service. Embedded AI accelerate service processes. Chatbots take care of routine and repetitive tasks. Internet of Things and predictive maintenance enable the replacement of parts before they fail
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Verint Systems Inc.
Verint Intelligent Virtual Assistant (IVA) delivers human-emulated, conversational AI that powers personalised, secure and intelligent interactions across any channel to improve CX, boost revenue and lower costs. It transforms CX by answering complex questions, executing solutions, delivering the right outcomes, and continuously improving.
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MegaNexus Ltd
FAB (Flexible Asset Builder) is a secure, collaborative Cloud-based (SaaS) platform that enables the construction and secure distribution of bespoke assessments, online surveys and questionnaires in different formats and scales. FAB can be used to create Psychometric assessments including cognitive (numerical, verbal, logical reasoning), personality and motivation assessments.
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INSIGHT DIRECT (UK) LTD
Generate web pages, forms, guided processes and public-facing services meeting accessibility obligations. Utilising GDS HTML and CSS with Web Components from Salesforce for Experience and Flow Builder
IMPORTANT: You (not Salesforce) are responsible for the Service Standard; this solution assists with compliance but not commit to meeting any standard. SFDCHI2024GC14