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SoftwareONE
SoftwareOne's Microsoft Dynamics 365 Licensing Procurement Service streamlines the acquisition of Microsoft Dynamics 365 licenses, ensuring cost efficiency and compliance. Experienced consultants analyze your organization's needs to identify suitable plans, negotiate pricing, and manage renewals.
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DATACTICS LIMITED
Datactics Augmented Data Quality platform enables public sector organisations to profile, cleanse, monitor, report and match data from disparate sources. Its business-user friendly UI enables self-service by business users. Built-in AI / ML features help to automate the setup and day-to-day management of data quality.
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Abavus.co.uk
Our Self-Scanning component allows customers to fully self-service when there is a requirement to submit official documents that need council verification. Customers are able to self-scan at a secure kiosk on council premises or other appropriate facilities. Secure stand and fitting charged separately.
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Verint Systems Inc.
Verint® for Citizen Engagement™ is a cloud-based, digital-first engagement platform powered by Verint Da Vinci (AI) that automates citizen interactions across both assisted and self-service channels.
Incorporating case management, knowledge management and intelligent virtual assistant capabilities, it enables engagement across hundreds of services while maximizing the opportunity for self-service.
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Pegasystems Limited
Pega is a low-code platform for AI-powered decisioning and workflow automation. We enable organisations to get work done using apps that are secure, scalable, governed, and maintainable. We offer solutions for business process management, digital process automation, and customer/citizen engagement. Accelerated AI adoption is a key use of the platform.
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GRANICUS-FIRMSTEP LIMITED
govDelivery is a digital communications solution providing email marketing, campaigns, internal communications, text, two-way text, alerts, RSS and social media integration. govDelivery offers personalisation, automation, targeted messaging, high deliverability, best-in-class security, advanced analytics, customised templates and a network of 16 million+ UK subscribers to help organisations reach segmented audiences.
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TRANSUNION INTERNATIONAL UK LIMITED
To be run in combination with a TruValidate identity verification check the Knowledge Based Authentication (KBA / KBV) module delivers up to 38 challenge and response questions. KBA utilises TransUnion Credit Bureau data for question generation, where only the genuine consumer should be able to answer the presented questions.
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SKYFLO DIGITAL LTD
Supporting government’s drive for intelligent revenue generation and comprehensive stakeholder management, Salesforce’s citizen 360 allows tracking of relationships, activities and tasks and easy process automation. From stakeholder to grant and opportunity management, empower your teams to collaborate and succeed, boosting productivity with trusted AI, whilst comprehensive reporting provides transparency. SFDCHX2024GC14
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Mazik Global Limited
Mazik Global, a Microsoft Solution Partner, specializes in end-to-end solutions using Microsoft Dynamics 365 Field Service. They focus on maximizing service efficiency, reducing costs, boosting productivity, and delivering exceptional field service through automation and technical expertise.
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CIVIC
RCM supports entire R-I-C-E processing. This means the end-to-end process from the registration of a service, product, provider, or an entity, the planning, scheduling and performing of inspections of such, through to the ongoing enforcement and management of complaints. The system is intuitive and accessible.
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ITS COMPUTING LIMITED
Inspection management built on Microsoft Dynamics 365 and hosted within the Azure cloud. Automation and digitisation of processes, appointment / inspection tracking, escalation procedures, SLA's, reporting and BI. A simple UI and dashboard for staff to manage inspection cases, with a portal for remote inspection scheduling and management.
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Verint Systems Inc.
Verint® Case Management automates customer and employee processes, with routing, SLA management and tracking features, supported by powerful forms and integration capabilities.
The cloud solution can be used standalone or with other solutions, including CCaaS / telephony, to log and manage work to be followed up on post interaction.
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Dun & Bradstreet Ltd
D&B Visitor Intelligence is a digital workflow solution that helps identify the visitor’s professional persona in real-time. Matching IP addresses to the D&B Data Cloud for business intelligence, with access to over 555 million business records to help pre-fill detailed online forms and improve user experience, and data quality.
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HSO Enterprise Solutions Limited
Dynamics 365 Customer Insights - Journeys, is a marketing automation application that helps you foster relationships with the people that matter most to you. It allows you to create diverse and dynamic email content, compose personalised engagement journeys and landing pages, social media posting, lead scoring, event management and more.
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TRANSUNION INTERNATIONAL UK LIMITED
CallMonitor is a daily CRA alert service that provides Bureau information ahead of a monthly batch on individuals. It flags significant, new changes in an individual’s credit report, thereby allowing you to understand events such as new borrowing, settlement of existing credit lines and improvement/deterioration in payment patterns.
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GRANICUS-FIRMSTEP LIMITED
govDelivery is a digital communications solution providing email marketing, campaigns, internal communications, text, two-way text, alerts, RSS and social media integration. govDelivery offers personalisation, automation, targeted messaging, high deliverability, best-in-class security, advanced analytics, customised templates and a network of 16 million+ UK subscribers to help organisations reach segmented audiences
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Reply Limited
Microsoft Dynamics 365 Customer Service is a comprehensive customer support solution that empowers businesses to deliver efficient and personalized service experiences. It includes tools for case management, knowledge base, and omnichannel engagement, fostering customer satisfaction and loyalty through streamlined support processes.
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MOODY'S ANALYTICS UK LIMITED
Fame is a comprehensive database focusing on UK and Irish companies, offering rich company data, detailed financials, global ownership structures, risk insights and relevant news.
Fame enables enhanced decision-making and efficiency through features such as bulk upload, analysis, comparison, and API integration for data enrichment and workflow optimisation.
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Verint Systems Inc.
Verint Engagement Data Management (EDM) provides a platform on which many organisations are basing their entire engagement data management strategy, leveraging EDM’s unified and normalised view of all engagements across all channels to make sound, data-driven decisions that drive success.
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Phoenix Software Ltd
With the Customer Engagement Applications device SLs multiple users can access Dynamics 365 applications through a shared device login. The use rights are equal to that of the Dynamics 365 user SL, except that access Dynamics 365 is limited to only the licensed device.
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BESPOKE SOLUTIONS CONSULTANCY LIMITED
Visionary Evaluation is crafted to assist you in constructing, strategising, and implementing business transformation initiatives. Comprising a three-stage process envisioning, business value assessment, and solution assessment. It equips you to comprehend and navigate disruptive changes effectively as well as plan on how you can use Copilot effectively.
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Mazik Global Limited
Dynamics 365 for Customer Engagement has features that enables sales people to build strong relationships with their customers, take actions based on insights, and close sales faster. Helps turn prospects into business relationships. Build great customer relationships by focusing on optimum customer satisfaction.
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Charterhouse Voice & Data
Mitel Cloud Contact Centre service enabling digital transformation, IPT, VoIP, collaboration, customer experience, social media, IVR, automation, Artificial Intelligence, Google AI, analytics, compliance, security, mobility, scale, flexibility, 24x7 monitoring, 99.99% SLA, IoT, CRM, API integration, Microsoft Teams Integration, cost per user per month.
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INFOSHARE+ LIMITED
BetterCare Support has been developed by Looking Local alongside six Local Authorities to address the need for a digital solution to care and support assessments within Adult Social Care.
BetterCare Support is an animation-led platform that takes a strengths-based approach to assess multi-tiered care and support eligibility.
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Orcuma Ltd
Our Case Management Software is a specialised solution designed to support organizations dedicated to addressing domestic abuse, stalking, and honour-based violence. With a focus on victim safety, perpetrator accountability, and risk assessment/safety planning, our software provides comprehensive tools to streamline case management and deliver effective support services.
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Meritec Limited
A fully (UK) hosted SaaS solution to manage the end-to-end delivery of routine collections and one-off incidents. Includes a CRM dashboard, digital workflows, self-service issue logging, automated updates and an optional citizen portal plugin. Native iOS & Android in-cab apps make receiving & updating jobs on the move easy.
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Total Enterprise Solutions
Microsoft Gold Partner providing implementation and licence management of Power BI. Power BI is a business analytics service by Microsoft. It aims to provide interactive visualizations and business intelligence capabilities with an interface simple enough for end users to create their own reports and dashboard
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TELEFÓNICA TECH UK BUSINESS APPLICATIONS LIMITED
Microsoft Dynamics 365 for Customer Engagement (CRM) unifies Sales, Marketing, Customer Service, Field Service, and Project Service Automation. It's a cloud-based platform fostering customer relationships. With unified sales, marketing, and service applications, it empowers organisations to deliver exceptional experiences, driving business growth through customer-centric strategies.
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Storm ID
Storm ID's composable DXP service comprises best-of-breed .NET CMS (Umbraco), DAM, CRM, e-commerce and personalisation capabilities, all built on MACH architecture (Microservices, API, Cloud-native and Headless). This service avoids vendor lock-in, and provides maximum flexibility and customisation options.
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MIT Dynamic Technologies Limited
MIT provide professional services to migrate legacy on-premise or private-cloud communications platforms (Phone Systems and PABX's) to cloud unified communications solutions (e.g. Teams, Cisco, RingCentral etc.)