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Softcat Limited
An enterprise-level, omnichannel cloud contact centre solution designed to enhance collaboration with agents and elevate customer experiences. It features skills-based routing, supports various digital and voice channels seamlessly, provides customer journey analytics, and incorporates conversational AI for self-service tasks and automated call management.
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CDSM Interactive Solutions Ltd
Thinqi is an industry-leading Learning System that transforms the creation, curation, organization, and discovery of modern learning programs for learners and their organizations. Standards-driven, Thinqi enables you to deliver and track formal/informal learning and effectively manage your organization's talent management, providing data-driven learning analytics to inform future learning requirements.
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JUNGLE I.T. LIMITED
NFON PBX system with integration with Microsoft Teams
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Becrypt Ltd
Becrypt's Everything 365 service is designed businesses who are looking to get all of their IT under control. Aimed at Public Sector departments and organisations, and commercial companies that support public sector, who need a fast, easy deployable and assured solution that meets the required HMG security standards.
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Kick ICT
An experienced and trusted provider of datacentre services, we made a significant investment to upgrade our datacentre in 2019, delivering a state of the art, fully managed Nutanix hyper converged infrastructure hosting solution for our customers, with all the security and accessibility benefit this brings.
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Charterhouse Voice & Data
8x8 Meetings are integral to the Unified Communications services provided through 8x8's X Series user plans. These services support video-based meetings, events, and team collaboration, featuring functionalities like whiteboarding for enhanced interaction and productivity.
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Insight
An enterprise-level, omnichannel cloud contact centre solution designed to enhance collaboration with agents and elevate customer experiences. It features skills-based routing, supports various digital and voice channels seamlessly, provides customer journey analytics, and incorporates conversational AI for self-service tasks and automated call management.
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Softcat Limited
An intuitive, Direct Routing-as-a-Service solution, based on Azure, seamlessly integrates native PSTN calling into Microsoft Teams through the 8x8 XCaaS platform. It offers access to local PSTN replacement in nearly 60 countries. 8x8 calling plans offer various unmetered outbound calling choices for up to 48 international destinations.
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Phonehub IO Ltd
Prison Video is a secure purpose-built video call system enabling fully-monitored "virtual visits" between prisoners and approved contacts, either social or professional.
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ISARR
The ISARR ISP is a flexible and comprehensive platform that support’s Information Sharing, Operational Learning and Collaborative Action across Multi-Agency/Organisations, Partners and Teams.
The secure portal enables the capture and sharing of information and key learnings with follow up tasks/actions, integrated with a wide range of modules and bespoke configurations.
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Inhealthcare Ltd
Inhealthcare's digital health platform allows clinicians to automate monitoring, self-care, behavioural change and create virtual wards using a range of patient communication tools. Partners can integrate their own products and services. We are clinician and patient led in everything we do, focusing on real NHS problems rather than technology.
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4net Technologies Ltd
FourNet's NICE InContact CXOne contact centre service is a leading customer experience platform; providing routing, analytics, workforce optimisation, automation and AI from a single application; CXOne offers excellent user/client experiences, delivering smarter and faster contact centres working with swifter agent onboarding, enhanced metrics, performance, and retention.
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Clear Visual Communications Ltd
Cloud video service offering secure, scalable video meeting solutions and advanced interoperation with Microsoft Teams
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Intercity Technology Limited
Operator Connect enables seamless integration of PSTN calling with Microsoft Teams. Connect existing phone systems to Teams for inbound and outbound calling. Enhance communication and collaboration with unified voice capabilities. Ideal for organisations leveraging Microsoft Teams as a primary communication platform.
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Arrow Business Communications Limited
RingCX is RingCentral's AI-powered customer service platform that integrates all communication channels (voice, chat, video) into a single system for agents and customers. It aims for easy use, fast deployment, and improved customer experience through features like chatbots and analytics.
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Phoenix Software Ltd
Phone System in Office 365 gives you PBX capabilities, but without the complicated and expensive equipment. Phone System allows you to replace your existing on-premises PBX system with a set of features delivered from Office 365 that is tightly integrated into your cloud experience.
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8x8 UK Limited
8x8 XCaaS delivers UCaaS, CCaaS and CPaaS services from VoIP telephony (X-Series X1), full voice, chat, and video collaboration (X4) up to contact centre (X8). 8x8’s omnichannel contact centre includes skills-based routing, self-service automation, conversational AI, media recording, analytics and dashboard reporting, customisable wallboards, quality management and open API integration.
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IRIS CLARITY LIMITED
IRIS Clarity is an AI-powered software that removes distracting background noise from contact centre calls, online meetings and other voice communication streams such as multi channel radios. Available as a desktop app or embedded SDK, IRIS Clarity is bi-directional, runs with near zero latency and incredibly low CPU.
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Citycom Technologies Limited
Access all your communication apps through a single platform, integrate with Microsoft Teams Operator Connect or Direct Routing, Call Recording, Contact Centre, Built-in Quality of Service, Fully Managed.
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Visiba Care
Visiba Triage is a market-leading AI-enabled medical device. The AI-enabled system is a clinical decision support tool, that conducts patient assessments and surfaces clinical urgency and differential diagnoses to healthcare professionals.
Includes configurable levels of automation as well as live integration with core healthcare software.
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8x8 UK Limited
XCaaS supports Unified Communications services through 8x8’s X Series user plans (X1-X4), offering telephony, voicemail, messaging, group chat, video meetings, call recording, AI-powered analytics, internet fax and more. Each user licence includes a calling plan that provides zone-based unmetered calling to domestic and international destinations.
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CDW Limited
Power BI is a cloud-based business analytics service that enables anyone to connect to, visualize, and analyse data with greater speed, efficiency, and understanding. It connects users to a broad range of live data through easy-to-use dashboards, provides interactive reports, and delivers compelling visualizations that bring data to life.
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Microlink PC (UK) Ltd
Disability and Inclusion solution for workplace adjustments with end-to-end case management service incorporating expert consultation, assessment, assistive technologies, training and coaching, and Access-to-Work assistance for all physical and sensory disability and neuro-diverse conditions with in-depth management information providing disability-related insights for Equality Act compliance via a dedicated online Portal.
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CDW Limited
A Calling Plan is an add-on telephone service that, when combined with Phone System in Office 365, can become the voice solution for your entire organization. A Calling Plan provides people with a primary phone number and lets them make and receive phone calls.
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Virgin Media Business
O2 Voice for Microsoft Teams (OVMT) provides telephony (PSTN) access into Microsoft Teams using Direct Routing technology. This service helps to reduce or replace on-premise PBX telephony solutions, by enabling users to make PSTN calls from Teams client endpoints. Our Unified Recording service is available as an optional add-on.
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NEUREX AI LIMITED
This is industry's first combined proven conversational AI with generative AI trained on large language model(LLM) and medical terminology sets UMLS which provides automated patient chart generation capabilities and clinical intelligence. Clinicians can view and access clinical summaries in the app or directly in the EPR using SMART on FHIR.
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Surevine
Kanzi is an instant messaging service which is designed and built with security at the forefront, without compromising on ease of use or support. Kanzi delivers instant messaging at scale for mission-critical communication, enforcing your information sharing rules whilst enabling effective collaboration within and beyond your organisation.
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Cinos
Healthcare Communications omni-channel communication platform Webex-Connect for Health enables healthcare providers to orchestrate and automate contextual, real-time interactions and end-to-end journeys across the patient pathway. Includes SMS/RCS/Voice/email/Video/Push/In-App/WhatsApp/Chatbots and much more. Offering integrations with leading EPR/PAS systems & Call Centre solutions facilitating a handoff to an administrator where required.
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VideoCentric Ltd
Cloud Video Interoperability (CVI) Gateway for Microsoft (MS) Teams seamlessly integrates SIP & H.323 video room systems, connecting people in meetings across board rooms, conference rooms, and huddle spaces. Provided by certified provider PexIP & accredited reseller VideoCentric.
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Levett Consultancy Ltd
The Teaching and Learning Upgrade provides opportunities for instructional impact through enhanced video communication, enriched class experiences, and tools to drive academic integrity. This edition builds on the capabilities of Education Fundamentals or Education Standard.