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700 results found

700 results found in Lot 2: Cloud software in the category Feedback and reviews management

  • Appointment management messaging

    BOOMERANG I-COMMS LTD

    An intelligent platform to automate appointment management using our patented threading technology for 2-way messaging. We make it easy to manage appointments and integrate with your booking system / schedule. SMS, EMAIL AND IVR used to set, remind and cancel appointments. ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited

  • Duty planning solution

    BOOMERANG I-COMMS LTD

    Boomerang can manage multiple vacancies for temporary appointments, one-off events or recurring requirements. It contacts, counts and fulfils based on requirement. System manages shifts, overtime and emergency manning. It informs a candidate pool of new vacancies, developing rosters and manages out-of-hours support. ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited

  • AI for Customer Service using Dynamics 365

    BRIGHTWIRE TECHNOLOGY SERVICES LIMITED

    Brightwire delivers AI on Microsoft Power Platform and Dynamics365 to enable generation of personalised responses to customers and cases. Our solutions range from contact, activity and stakeholder management, complaints handling, legal case management, patient (clinical and veterinary) management, marketing and customer service in call centres and service departments.

  • Policing communications platform

    BOOMERANG I-COMMS LTD

    Intelligent, automated, threaded messaging designed for the Police. Multi-channel broadcasts, conversational SMS, Email and voice messaging, and appointment management all from an easy-to-use user interface, email inbox or integrated through API. A communication solution for the Police to streamline and manage workflows. ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited

  • Drupal 10 Cloud CMS

    ZOOCHA LIMITED

    This is a cloud CMS built using Drupal, and enables Drupal integrations with third party systems like single sign-on and CRM. Drupal 10 is the current support version of Drupal. Drupal 11 is set for release in mid 2024, though Drupal 10 will continue to be supported until September 2026.

  • Friends and Family Test for General Practices and Dental Practices

    Leicestershire Health Informatics Service

    Low cost, proven, secure on-line Friends and Family Test (FFT) solutions for GP's and dental practices.

  • Out of Court Disposal / Integrated Offender Management

    MAKE TIME COUNT TODAY LTD

    Complete solution for Police to manage Out of Court disposals/Integrated Offender Management portfolios. For OOCD: Enable quick, accurate, proportionate and defensible decisions by an Officer on the street. Manage the full process to completion. IOM: Engage with partners to manage criminogenic needs of the IOM cohort.

  • SmartSurvey - Consumer Insights Software

    SmartSurvey Limited

    Our Insights Survey Platform is designed to facilitate understanding through targeted surveys. It features advanced analytics for processing and visualising data, helping organisations to swiftly transform survey results into actionable insights.

  • PlaceMaker

    URBAN INTELLIGENCE LTD

    PlaceMaker is an award-winning software platform designed by passionate planning, software and data science experts to revolutionise the local plan process and bring it into the 21st century. PlaceMaker is assisting dozens of teams to create digital local plans and deliver better places using a single purpose-built platform.

  • WorkInConfidence: Case Management

    WorkInConfidence Limited

    WorkInConfidence: Case Management provides a secure, easy-to-use place to collect, track and report on HR, performance management, grievance, speaking up or whistleblowing cases, whether raised with you directly by email, phone, WorkInConfidence: Anonymous Speak Up or other route. Includes encrypted storage of cases, easily updated fields and multiple user access.

  • Automate large scale fulfilment

    BOOMERANG I-COMMS LTD

    Boomerang can manage multiple vacancies for temporary appointments, one-off events or recurring requirements. It contacts, counts and fulfils based on requirement. System manages shifts, overtime and emergency manning. It informs a candidate pool of new vacancies, developing rosters and manages out-of-hours support. ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited

  • SEAtS Special, Extenuating and Mitigating Circumstances (SEMC) Application Management

    SEAtS Software

    SEAtS Special, Extenuating, and Mitigating Circumstances cloud and mobile first application management system simplifies the process for staff and students, eliminating stress and friction, paper-trails, form-filling and decision delays that cause student further stress.

  • Puzzel Quality Assurance

    Puzzel Limited

    Puzzel Quality Assurance is a cloud-based quality and performance improvement platform that enables you to score customer-interactions, produce detailed reports, and quickly highlight opportunities for improvement.

  • CloudGuide

    CLOUDGUIDE, SL

    CloudGuide is the leading global sightseeing app, providing interactive visitor experience through audioguides and multimedia tours for museums and cultural heritage sites across the world. Over 1000 institutions in 26 countries trust us to provide effective, user-friendly digital tours of their monuments, museums and heritage sites to guide their visitors.

  • smartcrowds LISTENING – Open Door Engagement Channels for Employee Questions

    BRIDGEALL LIMITED

    Empower employees to maximise their involvement in organisational change initiatives. Get employees and leaders working together to understand and tackle workplace risks and issues and collaborate on solutions. Whether you're a small or large team, smartcrowds' always-on listening lets employees ask pressing questions, raise concerns, and seek solutions.

  • IBM WatsonX

    Deeper Than Blue Ltd

    Watsonx, IBM's AI and data platform, integrates AI, data, and governance, empowering enterprises to deploy AI across their business using trusted data. It comprises watsonx.ai for training, watsonx.data for data management, and watsonx.governance for transparent AI workflows, addressing critical AI platform needs.

  • Medallia Citizen Research Suite

    Medallia, Inc.

    Medallia Agile Research - a SaaS based survey platform. Allows users to create and distribute survey projects to gather insights from online users. Whether it's a one-off survey or a sophisticated research campaign, Medallia's lightning-fast, intuitive platform provides the quickest, easiest way to gain insights to grow, improve, and succeed.

  • Business messaging

    BOOMERANG I-COMMS LTD

    Boomcast delivers Broadcast conversational messaging, 2-way SMS, voice, and email bulk communications. Our multi-channel messaging can automatically match responses and deliver them to your email. Schedule automated messaging campaigns across individuals or dynamic groups and create inbound SMS, email, and voice campaigns. ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited

  • WorkInConfidence: Anonymous Speak Up & Case Management

    WorkInConfidence Limited

    WorkInConfidence: Anonymous conversation, case logging and case management web app enables people to raise concerns safely. We provide a trusted, easy way for staff to raise concerns like whistleblowing, bullying, harassment or unsafe practices. At the same time organisations get easy and secure tracking of cases with a clear overview.

  • Digital Customer Service Platform

    Orlo

    Orlo, the leading UK social media management platform tailored for public sectors, is trusted by over 400 organisations, including 80% of UK constabularies, 30% of local councils, and numerous housing associations. Leveraging Orlo's AI technology, they enhance community connections through digital channels, elevating engagement, measuring trust, and managing reputation effectively.

  • smartcrowds IDEAS – Innovation, Continuous Improvement & Employee Crowdsourcing

    BRIDGEALL LIMITED

    Empower your employees to share their ideas and deliver continuous improvement & innovation. It’s an intuitive software platform that lets employees work together to crowdsource ideas that address business challenges. Whether a small or large team, smartcrowds harnesses your employee’s insight, experience, and creativity to deliver innovation and continuous improvement.

  • Public Marketing

    BOOMERANG I-COMMS LTD

    Multi-channel bulk broadcasts, 2-way conversational SMS, Email and voice messaging, and appointment management for councils. All responses can be delivered to email. Current councils, such as Brent, use our software to remind and notify residents on local changes and manage appointments. ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited

  • Snap Healthcare survey platform

    Snap Surveys Ltd

    Experience Measurement Platform software providing professional data collection and reporting for surveys, assessments and audits. Optimise engagement and transform data into knowledge. System is accessed entirely online through a browser, with downloadable desktop app for power users and mobile app for offline interviewing. Multi-language capability for online, mobile and paper.

  • Chatbots

    INPLOI LIMITED

    inploi's AI chatbot/ conversational UI product. Deploy chatbots on your website to capture application data, to answer FAQs, to schedule meetings and interviews, to conduct surveys and more: combining the power of AI with human intuition to automate repetitive tasks.

  • Consultation Platform

    SmartSurvey Limited

    Our Consultation Platform enables organisations to conduct effective and inclusive consultations. It offers tools for data collection, analysis, and stakeholder feedback, ensuring comprehensive community involvement. Ideal for policymakers and corporations, it facilitates informed decision-making and fosters transparent communication.

  • SAP Enterprise Service Management

    SAP (UK) LIMITED

    SAP Enterprise Service Management provides your service agents with collaboration tools, a knowledge base, and connections to back end systems to quickly address customer, supplier and employee issues.

  • Microsoft Dynamics 365 / CRM Application Development, Customisation, Configuration and Integration

    BRIGHTWIRE TECHNOLOGY SERVICES LIMITED

    Brightwire helps organisations plan and deliver Microsoft Dynamics365 - a fully customisable software platform that is easy to use and manage. Business solutions range from contact, activity and relationship management, complaints handling, legal matter management, patient (clinical and veterinary) management, customer service; complaints management; call centres and service departments.

  • GSA Criminal Justice Suite

    GEOFF SMITH ASSOCIATES LIMITED

    GSA's Cloud Criminal Justice Suite provides a complete range of products which can be bought individually or in combination to enable organisations to professionally manage and demonstrate integrity within a Judicial setting including : Custody, Warrants, Property, Collisions, Conviction Checking, Court, Tribunal ,Crime Recording ,Probation , Prisoner / Subject Management.

  • EBO Elective Recovery

    EBO.AI (UK) LTD

    EBO’s AI-powered Elective Recovery product uses a combination of AI technologies, risk stratification and process automation to help validate waiting lists and maximise utilisation. It is based on three digital pillars: - Automated waiting list validation - Two-way conversation-based Patient Initiated Follow-ups (PIFU). - Smart rebooking of cancelled slots

  • Complaints Management with Dynamics 365 (Complaints, FoI, SAR, Feedback, Enquiries)

    BRIGHTWIRE TECHNOLOGY SERVICES LIMITED

    A fully integrated, powerful complaints and contact management system built on Umbraco and Dynamics 365. Members of the public record complaints and feedback online, by phone or email, with each contact record being fully managed within Dynamics 365. Enquiries, FoI, SAR and complaints can be routed, escalated, and managed efficiently.