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4038 results found

4038 results found in Lot 2: Cloud software in the category Customer relationship management (CRM)

  • Powered by Neo: Housing Suggestions Solution

    NEO TECHNOLOGY LIMITED

    Neo Technology's Housing Suggestions solution manages tracking resident suggestions, it fosters communication channels and empowers residents to actively participate in improving their living environment. Through seamless integration and customisable features, it enables housing providers to prioritise and implement valuable suggestions, resulting in enhanced resident satisfaction and more responsive service delivery.

  • Tenjin Virtual Support Agent (chatbot)

    ILLUMINET SOLUTIONS LIMITED

    Tenjin is a unified experience providing employees with immediate access to all the information, services, and automation. Tenjin is a no-code platform that enables the creation of Conversational AI experiences. Tenjin's Digital Agents support the needs of both internal and external customers, simplify service architecture, and speed up your operations.

  • Zoho CRM

    Ostratto

    Zoho CRM is an online customer relationship management software that manages your sales, marketing and support in one platform. As a SaaS based CRM solution it helps to improve lead conversion and revenue as well as customer retention.

  • Shoulder Replacement - Oxford Shoulder Score

    CEMPLICITY UK LIMITED

    This service is designed to give you the ability to capture outcome measures from shoulder surgery using the Oxford Shoulder Score.

  • Crisis Management with Jira Service Management

    VALIANTYS LIMITED

    Valiantys are Atlassian's Partner of the Year 2021 for Enterprises. Covid-19 profoundly affected the ways in which companies operate. As a result, managers need to find better ways to keep track and cope. Jira Service Management empowers teams to respond and deliver service value fast in changing times.

  • NHS Open Space: healthcare room management and community lettings

    KAJIMA PARTNERSHIPS LIMITED

    NHS Open Space is an award-winning healthcare space management platform, specially developed by the NHS. Providing all NHS and public sector landlords with a suite of specialist estates management, room booking and room utilisation analytics tools, complemented by health sector specialist support.

  • smartcrowds Innovation & Change Management

    BRIDGEALL LIMITED

    90% of ideas from Innovation campaigns never see the light-of-day. Not with smartcrowds, the UK-Hosted Cloud Innovation and Change Management platform. With STAFF & CUSTOMER ENGAGEMENT, IDEATION, MARKET TESTING and TASK & CHANGE MANAGEMENT smartcrowds addresses the 360° challenge of Innovation, helping organisations turn more great ideas into lasting change.

  • Civica Case Management (iCasework)

    CIVICA UK LIMITED

    A highly configurable and scalable SaaS solution deployed securely upon Amazon Web Services (AWS) which allows the recording and management of data for multiple purposes, especially for regulated and appeals processes. The system supports complex workflows and the production of branded documentation from templates, in both electronic and printed form

  • Computacenter - IBM Watson Discovery

    COMPUTACENTER (UK) LIMITED

    IBM Watson Discovery makes it possible to identify patterns, trends and actionable insights that drive better decision-making. Securely unify structured and unstructured data with pre-enriched content, and use a simplified query language to eliminate the need for manual filtering of results.

  • Pegasystems Cloud Software - Licence Application Processing

    PEGASYSTEMS LIMITED

    Pega is a low-code platform for AI-powered decisioning and workflow automation. We enable organisations to get work done using apps that are secure, scalable, governed, and maintainable. We offer solutions for business process management, digital process automation, and customer/citizen engagement. Licence Application Processing is a central use case of Pega.

  • Verint Application Visualizer, a component of the Desktop & Process Analytics (DPA) suite.

    VERINT SYSTEMS UK LIMITED

    Verint Application Visualizer ™ is an innovative, cloud-based, desktop analytics solution that provides contact center leadership and staff with visibility into employee desktop activity. Its rapid deployment model means that in a matter of weeks, you can have real-time, objective data to help manage and provide feedback

  • Proceed Cella - System Decommissioning Solution

    PROCEED DATA MANAGEMENT LIMITED

    Proceed Cella enables you to decommission multiple SAP and non-SAP legacy systems or applications while retaining access to all required data. End-users can access data using pre-built reports. Your business, audit and legal requirements are met, allowing for achievable decommissioning projects.

  • CaseworkerGov

    ELECTED TECHNOLOGIES LIMITED

    CaseworkerGov provides a simple, easy to use platform for organisations to automate and improve workflows. Whether you're looking to handle elected member casework, complaint or public enquiries, CaseworkerGov is a system built to manage all your processes; complaints to compliments, from SARs to FOIs

  • Microsoft SharePoint

    Th3rd Curve Ltd

    Collaborative web platform for document management, real-time collaboration, and data storage. Facilitates internal and external team collaboration on various devices. Ideal for intranet creation, business processes, and project management. Offers both out-of-the-box and tailored solutions for diverse business needs. Can implement enhanced security features to ensure data protection and compliance.

  • Voice Services

    ZENZERO SOLUTIONS LIMITED

    Cloud based Voice services (VOIP) to deliver voice connectivity to users, allowing them to make and recieve phone calls to a centralised, hosted voice environment.

  • Address Verification

    MELISSA DATA LTD.

    20% of addresses entered online contain errors: spelling mistakes; wrong house numbers; incorrect postal codes; formatting errors that don’t conform to postal regulations. Melissa Global Address verifies addresses for UK and 240+ countries in real-time, at point of entry or in batch, to ensure only valid addresses are captured

  • Innovation Product Development

    Wavemaker Ltd

    As emerging technology consultants, we work with clients to develop  insight-driven Innovations that solve real problems and have an on-going positive impact. Services include: 1. Innovation strategy & consultancy to unlock growth 2. Develop insight-driven solutions and features 3. Deploy emerging technology pilots

  • Praise and Local Recognition Awards App

    CEOX SERVICES LTD

    Praise App or Local Recognition Awards App is a system to allow employees to nominate peers to receive financial bonuses for outstanding performance. Based on Microsoft’s Power Platform it includes a Power App Canvas App to submit a nomination, and then Model-Driven apps for moderation review panels, and payroll processing.

  • Ledidi Core

    Ledidi AS

    Ledidi Core is an end-to-end SaaS solution that supports research study design, data capture, statistical analysis, graphical presentation in a simple, intuitive user interface, that is secure and made for collaboration.

  • Multi-channel Reminders

    BOOMERANG I-COMMS LTD

    Boomcast delivers Broadcast conversational messaging, 2-way SMS, voice, and email bulk communications. Our multi-channel messaging can automatically match responses and deliver them to your email. Schedule automated messaging campaigns across individuals or dynamic groups and create inbound SMS, email, and voice campaigns. ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited

  • NTT DATA Business Solutions – SAP Signavio Process Intelligence

    NTT DATA BUSINESS SOLUTIONS LIMITED

    The SAP Signavio portfolio offers a powerful, integrated platform that assists to realign your organization. With SAP Signavio Process Transformation Suite, organisations can not only understand their existing business processes, but they can also proactively manage and optimize those processes to achieve the agility needed to succeed and thrive.

  • CX-Feedback

    CX-Feedback

    Built for forward-thinking social landlords, CX-Feedback seamlessly bridges the communication gap between providers and tenants. Used by over 85 UK social landlords, its easy-to-use toolkit makes creating impressive and targeted tenant communications and surveys a breeze. Implement the proven, trusted CX-Feedback system in days and watch your tenant satisfaction rise.

  • Konsolute - Microsoft SharePoint EDRMS Services

    KONSOLUTE LTD

    Transform your document and records management with our Microsoft SharePoint EDRMS Services. Tailored to enhance productivity and collaboration, our solution integrates seamlessly with existing systems, providing secure, scalable, and customisable document management capabilities to meet your organisational needs

  • Verint Speech Analytics

    Puzzel Limited

    Verint Speech Analytics can transcribe and analyze 100 percent of your recorded calls to help surface valuable intelligence. The solution automatically discovers and analyzes words, phrases, categories and themes spoken during calls to reveal rising trends and areas of opportunity or concern. We support over 60 languages and dialects.

  • Sunrise ITSM for Healthcare Software (ITSM/ ESM)

    SUNRISE SOFTWARE LIMITED

    Sunrise IT Service Management (ITSM) Healthcare is an adaptable and comprehensive Service Management and Service Desk solution configured around ITIL best practice, offering Enterprise Service Management (ESM) across your business. A single platform enables companies to take full control of IT operations and offer exceptional customer service (ITSM/ ESM/ ITIL).

  • IT and Security Risk Management

    TMC3 LIMITED

    OneTrust IT & Security Risk Management transforms public sector security strategies with comprehensive risk identification, management, and mitigation capabilities. Our IT & Security Risk Management platform integrates seamlessly, enabling real-time risk assessment and promoting resilient, compliant operations.

  • Particle Desk Service desk solution

    GET SWARMS LIMITED

    Our customer support solution particle desk provides comprehensive tools for managing customer inquiries, complaints, and feedback. It includes features such as ticketing, live chat, knowledge base, and analytics. With multi-channel support and automation capabilities, it enhances response times, improves customer satisfaction, and fosters long-term relationships with clients.

  • D&B Data Cloud - global business data for Master Data Management

    DUN & BRADSTREET LIMITED

    D&B Data Cloud provides a global commercial database via specific data blocks, with circa 555m companies worldwide, for business-to-business use cases. Including corporate family trees, over 1B trade experiences, firmographics, global shipping file, UBO, credit scores, DUNS number, and ratings. For MDM (Mastering of business data), verification and compliance checks.

  • WPC Core-Vet - Vetting Management

    WPC SOFTWARE LIMITED

    Core-Vet is a web-based system designed to manage the entire vetting process, from notification that vetting is required; to the receipt of an application; to the checking process; through to the post-clearance after-care. Core-Vet provides an efficient and streamlined approach, ensuring that vital vetting data is available and managed appropriately.

  • IR Case Manager for the Public Services - FOI, EIR, SAR, DPR and Complaints management

    Fivium Limited

    IR Case Manager for Public Services is specifically designed for public bodies with low volume or simple case management needs. Process Freedom of Information requests, Subject Access Request, Complaints, Enquiries & Compliments in one simple and ease to use system.