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4061 results found

4061 results found in Lot 2: Cloud software in the category Customer relationship management (CRM)

  • ServiceNow® implementation, software and licensing

    FLYFORM LTD

    ServiceNow implementation and software. A portfolio of robust cloud-based applications that automate and manage enterprise services providing a complete ServiceNow ITSM solution. Our applications have the advantage of being built on a single service automation platform with one user interface, one code base, one data model, delivering easy, automated upgrades.

  • PCI Payment System - DTMF masking

    BRITANNIC TECHNOLOGIES LIMITED

    Cloud Firewall technology auto-mutes calls when rfc2833 compliant DTMF is detected to securely capture payment card details during a live call when speaking with an agent and de-scopes the telephony environment from PCI DSS for payments. This certified PCI DSS Level 1 solution enables call recording compliance and IVR integration.

  • Powered by Neo: Supplier Portal Management Solution

    NEO TECHNOLOGY LIMITED

    Neo Technology's Supplier Management Solution offers features such as work order management, real-time updates, communication tools, scheduling system, document management, and performance analytics to streamline operations, optimise costs, improve communication, and enable data-driven decision making.

  • Configur

    CONFIGUR LTD

    Configur is at the forefront of addressing data literacy challenges. Configur is a singular, integrated platform that replaces the need for spreadsheets and multiple systems. Our code-free, user-friendly approach is designed to cater to each organisation's unique needs, from automating manual processes to building a foundation for advanced AI applications.

  • SMS and Email Marketing platform

    BOOMERANG I-COMMS LTD

    Boomerang's broadcast marketing solution streamlines international messaging across diverse channels. Using 'Intelligent Messaging,' unique conversation threads are created, capturing interest expressions and driving customer engagement it captures customer interest, drives engagement, and facilitates personalized campaigns. ISO 27001 and Cyber Essentials Plus accredited

  • Engage Automation and Digital Transformation

    Inform Communications Ltd

    Engage Automation and Digital Transformation enhances public sector efficiency through advanced AI, CRM, data analytics, and digital communication tools including chatbots and voice assistants. Our digital strategy improves profitability, unlocks additional revenue solutions, streamlines operations and ensures compliance with robust security measures, significantly reducing overheads and improving service delivery.

  • Digital eLearning Course - 300+ editable courses

    LEARNING NEXUS LIMITED

    Choose from 300+ ready-to-go courses that improve the return on investment of your learning budget. Ranges include ED&I, health and safety, compliance, wellbeing, interpersonal skills and many more. Want to make changes - our in-house digital team will work with your brand, procedure to create you a unique offering

  • Insight - Salesforce Revenue Cloud

    INSIGHT DIRECT (UK) LTD

    Revenue Cloud helps you take control of revenue growth, across every channel. As part of Salesforce Customer 360, Revenue Cloud unifies data across the entire revenue lifecycle. Connect all your revenue processes, on a single platform. Launch new revenue streams. Optimize revenue efficiency. And ultimately, transform the B2B buying journey.

  • Maximo Application Suite (MAS) for Healthcare - ESA

    COHESIVE UK GROUP LIMITED

    Maximo Application Suite (MAS) provides Enterprise Asset Management (EAM) using IBM Maximo, underpinned by Cohesive's robust, integrated lifecycle workflow processes. We combine Maximo, our industry expertise across asset/performance management in all sectors with a class-leading hosting service to improve efficiency and effectiveness of maintenance and facilities management operations.

  • Marketing surveys

    BOOMERANG I-COMMS LTD

    Boomerang's Broadcast Bulk Messaging Surveys service provides versatile survey distribution via SMS, voice, and email channels. Our platform enables seamless scheduling of dynamic surveys, adjusting paths based on respondent answers for personalised interactions. Generate comprehensive reports for insightful analysis. Accredited with ISO-27001, Cyber Essentials, and Cyber Essentials Plus

  • Devyce

    Devyce

    Devyce is a smarter cloud-based VoIP service. With mobile and desktop apps, the phone system works from anywhere and allows your staff to work as well at home as in the office. AI-assisted features help improve productivity and record-keeping.

  • Suppeco SRM for Corporate Social Responsibility and Audit

    SUPPECO LIMITED

    Supplier Relationship Management Cloud Software. Supplier Contract Management Cloud Software. Suppeco leverages the potential in relationships to solve key challenges facing the customer-supplier ecosystem

  • Gazetteer API Service for postcode lookup

    ROCKTIME LIMITED

    Providing gazetteer custodians a simple method to upload and access property address (LLPG) and local street gazetteer (LSG) data. A cloud-based solution for gazetteer data import via an automated FTP file to destination service or collection from location service. An API enables access to data reducing charges and streamlining processes.

  • Verint Speech Analytics

    VERINT SYSTEMS UK LIMITED

    Verint Speech Analytics can transcribe and analyse 100 percent of your recorded calls to help surface valuable intelligence. The solution automatically discovers and analyses words, phrases, categories and themes spoken during calls to reveal rising trends and areas of opportunity or concern. We support over 50 languages and dialects.

  • Powered by Neo: Housing Suggestions Solution

    NEO TECHNOLOGY LIMITED

    Neo Technology's Housing Suggestions solution manages tracking resident suggestions, it fosters communication channels and empowers residents to actively participate in improving their living environment. Through seamless integration and customisable features, it enables housing providers to prioritise and implement valuable suggestions, resulting in enhanced resident satisfaction and more responsive service delivery.

  • Tenjin Virtual Support Agent (chatbot)

    ILLUMINET SOLUTIONS LIMITED

    Tenjin is a unified experience providing employees with immediate access to all the information, services, and automation. Tenjin is a no-code platform that enables the creation of Conversational AI experiences. Tenjin's Digital Agents support the needs of both internal and external customers, simplify service architecture, and speed up your operations.

  • Zoho CRM

    Ostratto

    Zoho CRM is an online customer relationship management software that manages your sales, marketing and support in one platform. As a SaaS based CRM solution it helps to improve lead conversion and revenue as well as customer retention.

  • Shoulder Replacement - Oxford Shoulder Score

    CEMPLICITY UK LIMITED

    This service is designed to give you the ability to capture outcome measures from shoulder surgery using the Oxford Shoulder Score.

  • Crisis Management with Jira Service Management

    VALIANTYS LIMITED

    Valiantys are Atlassian's Partner of the Year 2021 for Enterprises. Covid-19 profoundly affected the ways in which companies operate. As a result, managers need to find better ways to keep track and cope. Jira Service Management empowers teams to respond and deliver service value fast in changing times.

  • NHS Open Space: healthcare room management and community lettings

    KAJIMA PARTNERSHIPS LIMITED

    NHS Open Space is an award-winning healthcare space management platform, specially developed by the NHS. Providing all NHS and public sector landlords with a suite of specialist estates management, room booking and room utilisation analytics tools, complemented by health sector specialist support.

  • smartcrowds Innovation & Change Management

    BRIDGEALL LIMITED

    90% of ideas from Innovation campaigns never see the light-of-day. Not with smartcrowds, the UK-Hosted Cloud Innovation and Change Management platform. With STAFF & CUSTOMER ENGAGEMENT, IDEATION, MARKET TESTING and TASK & CHANGE MANAGEMENT smartcrowds addresses the 360° challenge of Innovation, helping organisations turn more great ideas into lasting change.

  • Civica Case Management (iCasework)

    CIVICA UK LIMITED

    A highly configurable and scalable SaaS solution deployed securely upon Amazon Web Services (AWS) which allows the recording and management of data for multiple purposes, especially for regulated and appeals processes. The system supports complex workflows and the production of branded documentation from templates, in both electronic and printed form

  • Computacenter - IBM Watson Discovery

    COMPUTACENTER (UK) LIMITED

    IBM Watson Discovery makes it possible to identify patterns, trends and actionable insights that drive better decision-making. Securely unify structured and unstructured data with pre-enriched content, and use a simplified query language to eliminate the need for manual filtering of results.

  • Pegasystems Cloud Software - Licence Application Processing

    PEGASYSTEMS LIMITED

    Pega is a low-code platform for AI-powered decisioning and workflow automation. We enable organisations to get work done using apps that are secure, scalable, governed, and maintainable. We offer solutions for business process management, digital process automation, and customer/citizen engagement. Licence Application Processing is a central use case of Pega.

  • Verint Application Visualizer, a component of the Desktop & Process Analytics (DPA) suite.

    VERINT SYSTEMS UK LIMITED

    Verint Application Visualizer ™ is an innovative, cloud-based, desktop analytics solution that provides contact center leadership and staff with visibility into employee desktop activity. Its rapid deployment model means that in a matter of weeks, you can have real-time, objective data to help manage and provide feedback

  • Proceed Cella - System Decommissioning Solution

    PROCEED DATA MANAGEMENT LIMITED

    Proceed Cella enables you to decommission multiple SAP and non-SAP legacy systems or applications while retaining access to all required data. End-users can access data using pre-built reports. Your business, audit and legal requirements are met, allowing for achievable decommissioning projects.

  • CaseworkerGov

    ELECTED TECHNOLOGIES LIMITED

    CaseworkerGov provides a simple, easy to use platform for organisations to automate and improve workflows. Whether you're looking to handle elected member casework, complaint or public enquiries, CaseworkerGov is a system built to manage all your processes; complaints to compliments, from SARs to FOIs

  • Microsoft SharePoint

    Th3rd Curve Ltd

    Collaborative web platform for document management, real-time collaboration, and data storage. Facilitates internal and external team collaboration on various devices. Ideal for intranet creation, business processes, and project management. Offers both out-of-the-box and tailored solutions for diverse business needs. Can implement enhanced security features to ensure data protection and compliance.

  • Voice Services

    ZENZERO SOLUTIONS LIMITED

    Cloud based Voice services (VOIP) to deliver voice connectivity to users, allowing them to make and recieve phone calls to a centralised, hosted voice environment.

  • Address Verification

    MELISSA DATA LTD.

    20% of addresses entered online contain errors: spelling mistakes; wrong house numbers; incorrect postal codes; formatting errors that don’t conform to postal regulations. Melissa Global Address verifies addresses for UK and 240+ countries in real-time, at point of entry or in batch, to ensure only valid addresses are captured