-
MAKE TIME COUNT TODAY LTD
Ability to make Voice and Video calls securely from a web browser of phone based app. Calls can be recorded and logged
Note: currently calls only to another platform user. Future plans to expand
-
Getech Limited
Google Voice offers a user-friendly phone solution that functions seamlessly across various devices, and integrates effortlessly with other Google Workspace applications. Google Workspace is a suite of collaborative productivity apps that offer your organisation enterprise-grade features, including email, shared calendars, online document editing and storage, video meetings and more
-
SOFTCAT PLC
A purpose-built solution, certified through the Microsoft Operator Connect program, that quickly enables native PSTN connectivity in Microsoft Teams and increases admin efficiency. The service is powered by the 8x8 XCaaS platform to provide reliable and flexible calling options and DID numbers for Microsoft Teams Phone users in 20 countries.
-
Levett Consultancy Ltd
Essentials editions are designed to integrate seamlessly with your existing email solution, providing your organisation with collaboration tools, video conferencing, and enterprise-grade security. All Essentials editions offer seamless integration with your existing solutions, creating a productive hybrid environment for your end-users.
-
iProov Limited
iProov Authentication delivers secure and convenient citizen and workforce authentication leveraging face, fingerprint, and/or palm biometrics. Cloud-based biometrics linked to a trusted identity allows individuals to smoothly authenticate across the entire identity lifecycle, from Account Login and Recovery to Device Binding and Step-up Authentication.
-
CDW LIMITED
Online versions of Office with email, instant messaging, video conferencing and co-authoring. Anti-virus and anti-spam, 50Gb mailbox, 1TB file storage, HD video conferencing, Office Online, Team Sites and Enterprise Social Networking.
-
CDW LIMITED
Cloud solution for project planning and control, project portfolio management (PPM). Microsoft Project Plan 3 includes Project for the web, creation of Roadmaps and Project Online Professional, and can be used by administrators, portfolio managers, portfolio viewers, project managers, resource managers, team leads, and team members.
-
Retinue Solutions
Ryalto is a mobile app for workers in the public sector, to stay connected to their organisations peers. They pick up news and protocol information direct in the app and complete satisfaction surveys. There is a powerful shift booking tool that can standalone or be connected to a rostering system.
-
Virgin Media Business
Microsoft Teams Direct Routing provides Public Switched Telephone Network (PSTN) connectivity with Teams and Microsoft Phone System for Teams Business users to make external calls for up to 300 users. Fixed 01 and 02 numbers are Teams phone numbers across enabled Teams clients. Unified Recording service can be added optionally.
-
Phonehub IO Ltd
Analyse audio and video content from telephone calls and video calls in bulk. Receive transcriptions, keyword detection alerts, and sentiment analysis reports. Connects to external systems via a secure API. Ideal for enhancing security in prison communications.
-
Wavenet
Wavenet are a highly regarded MSP that support, sell, and deliver a plethora of Unified Communication and Contact Centre offerings as a service that can facilitate a single occupancy office with less than ten users or a multi-geographical AI enabled CX solution with many thousands of end users.
-
Bliksund AS
Bliksund GRID is a cloud-based Operational Management System & Video Streaming for Emergency Services. GRID provides a holistic overview of resources, equipment and processes, giving management and employees digital control, insight and common situational awareness - both in everyday work and acute situations.
-
INSIGHT DIRECT (UK) LTD
An enterprise-level, omnichannel cloud contact centre solution designed to enhance collaboration with agents and elevate customer experiences. It features skills-based routing, supports various digital and voice channels seamlessly, provides customer journey analytics, and incorporates conversational AI for self-service tasks and automated call management.
-
Direcht
In these testing times of COVID-19 when continuity of care whilst minimising spread of infection are equally critical, Sidqam has developed a unified platform, called Direcht Talk, for video conferencing and record-keeping using various healthcare IT standards. It also provides consent models and chaperon workflows required by the NHS.
-
The Hire Lab
The Hire Lab empowers you to streamline and automate your hiring whilst offering a superior candidate experience – from job authorization, candidate application, assessment, interviewing through to on-boarding as well as DBS checking & seamless integration with systems such as NHSJobs & ESR. All offered alongside training and ongoing support.
-
iPlato Healthcare Ltd
The Community bundle is designed for outpatient clinics, community healthcare settings and extended hour’s services and comprises of iPLATO’s Connect (e.g. two-way messaging, batch messaging, campaign messaging) and iPLATO Toolbar (e.g. video calls, video consultations, messaging with file attachments).
-
Jisc Services Ltd
Jisc offers the full range of apps and services within the Microsoft 365 portfolio with pricing models for government, business, education and the third sector. Our support service optimises your use of M365 licensing, maintains a secure environment, and provides access to Microsoft Support. This excludes licencing charges.
-
GLOBAL 4 COMMUNICATIONS LIMITED
8x8’s Contact Platform as a Service. Telephony Contact for superior customer service. Highly compatible. Omnichannel. Customer Interaction via Open API's, AI, CRM integration. Video Integration, Interoperability, SMS
-
Cinos
Adopt digital-first engagement with our Communications Platform as a Service (CPaaS) solution. Seamlessly integrate communication channels, SMS, voice, digital and video into your applications. Empowers public sector organisations with scalable, secure, and API-driven digital engagement tools. Enhance citizen experience and streamline operations with Enterprise-class orchestration of your communications.
-
Ciptex
RACE is an add-on solution designed to augment and accelerate the implementation of Twilio Flex.
It extends Flex's capabilities by facilitating integration into a range of leading CRM platforms and adding deep functionality in areas such as outbound dialling, low-code customisation of the agent experience and AI-powered agent assistance.
-
8x8 UK Limited
XCaaS supports Unified Communications services through 8x8’s X Series user plans (X1-X4), offering telephony, voicemail, messaging, group chat, video meetings, call recording, AI-powered analytics, internet fax and more. Each user licence includes a calling plan that provides zone-based unmetered calling to domestic and international destinations.
-
Glemnet Ltd
A complete, intelligent solution, including Office 365, Windows 10, and Enterprise Mobility + Security, that empowers everyone to be creative and work together, securely. Microsoft 365 brings together productivity, security, and OS/device solutions into a single, comprehensive offering.
-
AVMI KINLY LTD
Secure Video Conferencing Service enables multiple participants to be invited to join from any standards-based video device,
tablet, smartphone, web browser or by phone. Secure management portal controls calls and move participants between rooms, for private consultations.
-
GAMMA NETWORK SOLUTIONS LIMITED
Operator Connect is an enhanced Microsoft Teams Direct Routing solution. It adds Gamma's voice telephony call plans to the standard MS Teams offering, replacing Microsoft Calling Plans or on-premise equipment. This Unified Communications (UCaaS) service is managed directly from Teams Tenant Admin Centre. Integrated direct peering between Gamma and Microsoft.
-
FORFUSION LTD
Perfect your client relationships, accelerate decision-making and improve productivity with cloud-based remote working initiatives. Busy users have a permanent sense of urgency, making automated experiences and quicker response times vital for improved customer engagement and competitive advantage. We help you perfect relationships through smart analysis tools and continuous service improvement.
-
Leicestershire Health Informatics Service
On line responsive mobile friendly real time surveys for data collection, feedback forms; suitable for service users, patient and staff, such as Friends and Family Test, Patient Experience; Equality and Diversity Monitoring, Service and Customer Satisfaction, Organisational Performance, for Continuous Improvement and Quality, Internet and Intranet / Secure Encrypted Forms
-
GLOBAL 4 COMMUNICATIONS LIMITED
HD Video Conferencing service single click from 8x8's X-Series (1 to 8), increases productivity, delivering a full collaborative solution via single web app: audio/video conference calls with virtual online meetings; screen sharing; whiteboarding; team meetings; Jitsi open source meeting experience; inbuilt telephony, IM & recording with call plans.
-
8x8 UK Limited
An enterprise-level, omnichannel cloud contact centre solution designed to enhance collaboration with agents and elevate customer experiences. It features skills-based routing, supports various digital and voice channels seamlessly, provides customer journey analytics, and incorporates conversational AI for self-service tasks and automated call management.
-
CIVICO LIMITED
Civico is a unified hybrid committee meeting and decision management plugin framework, that links and integrates a comprehensive suite of cloud software meeting management applications. Your Cloud services, meeting management software, and on-premises installed audiovisual systems, are seamlessly networked together so you have a single compete committee meeting system.
-
CDW LIMITED
Microsoft Copilot for Service is an AI-powered productivity tool that integrates with existing CRM solutions. Using AI to enhance customer experiences and boost productivity. By seamlessly working alongside popular Microsoft 365 apps like Word, Excel, PowerPoint, Outlook, and Teams, to provide real-time intelligent assistance to enhance creativity and productivity.