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CORE TECHNOLOGY SYSTEMS (U.K.) LIMITED
Core sales capabilities , including lead and opportunity management, product, price list, and order management, sales group management functionality. Also includes rights to Unified Service Desk, Microsoft Social Engagement, Voice of the Customer, Mobile Offline Sync, Gamification, and Microsoft PowerApps capabilities. https://www.microsoft.com/en-gb/dynamics365/sales
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Novoville Ltd
Our solution allows you to design your own chatbots, and deploy them on multiple interfaces without having to get an IT professional involved.You can deploy the chatbots on many different channels: your website or a partner’s, your app or the dedicated Novoville mobile app, even on Facebook Messenger or WhatsApp.
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Charterhouse Voice & Data
Liberty Converse CX is an AI powered advanced omnichannel contact centre as a service (CCaaS) solution. Converse CX enables the management and reporting of customer engagements using telephony, email, chat, SMS, and social channels, with multiple ways to connect the contact centre depending on your requirements.
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Optus Homes
OptusApp is the powerful tenant self-serve solution designed by social landlords, for social landlords. A license service offering a turnkey solution accessed by landlords on demand and integrated solution in landlord's own branding. No need for long term binding contracts.
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CEOX SERVICES LTD
Ceox’s Microsoft Power Apps in Teams enables Public Sector Organisations to build engaging business applications within Microsoft Teams. The low-code data platform enables the creation of Canvas Apps connected to Dataverse for Teams without leaving the Teams Interface. Empower your workforce, automate tasks, streamline process and deliver efficiencies.
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S&P Global Market Intelligence LLC
A comprehensive solution for credit risk analysis. Credit Analytics models produce Probability of Default, Credit Scores broadly aligned with credit ratings from S&P Global Ratings and Loss Given Default for companies globally. RiskGauge Reports provide instant business credit reports for millions of companies, driven by robust private company data.
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Business Systems (UK) Ltd
Calabrio ONE Cloud Contact Centre Quality & Analytics Solution from Business Systems enables you to capture 100% of your customer interactions, provides detailed actionable insights into contact centre performance and efficiencies, an automated approach to QA, as well as a proven record of benefit realisation.
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BOOMERANG I-COMMS LTD
Build Intelligent multichannel messaging into existing software to drive automation into communication processes and reduce manual effort. A messaging API that allows broadcast messaging, targeted messaging, 2-way SMS, voice, and email messaging and appointment management from your own software. ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited
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Esuasive
Esuasive Housing Domestic Abuse and Safeguarding is a core component of Esuasive Housing, a complete, modular, preconfigured solution for Housing Associations and Local Authority landlords, fully customisable and extensible, and built on the Microsoft Dynamics 365 and Power Apps platform.
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METRICELL LIMITED
SmartVision (A Metricell company) provides a technology-based solution for monitoring highway conditions using a mobile application. This application employs artificial intelligence to identify road issues, such as potholes, in real-time. It's designed for use in various sectors, including civil engineering and insurance, to facilitate efficient road maintenance planning.
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Farthest Gate Limited
The Liberator Smart Response solution is a market leading module forming part of the Liberator suite of products. Liberator Smart Response can be used independently of other Liberator products. It is very easy to set up, configure and use and offers clients and their customers great efficiencies.
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IEG4 LIMITED
IEG4's pre-built editable forms enable channel shift and process automation in the areas of: Revenues CoA, Direct Debit, Discounts, Exemptions, SPDs, Digital Transformation; Business Rates Move-in/Move-out, Direct Debit, Relief; Housing, Council Tax Benefits, Change in Circumstances, Claims; Environmental (Bins/Waste); Social Care Financial Assessment and many others, reducing avoidable contact.
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Leicestershire Health Informatics Service
The use of eLearning is a powerful and engaging tool for communication, education and training. From concept o creation we can handle all parts of the process. Our content writing specialists are here to support you in creating the perfect bespoke eLearning package for your needs.
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Orcuma Ltd
Our Restorative Justice and Mediation Case Management Software is a approved Restorative Justice Council solution designed to facilitate restorative justice and mediation for both the harmed and harmers. Rooted in principles of reconciliation, accountability, and healing, our software provides a comprehensive platform supporting resolution of conflicts and restoration of relationships.
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SOFTWAREONE UK LIMITED
SoftwareOne's Microsoft Dynamics 365 Licensing Procurement Service streamlines the acquisition of Microsoft Dynamics 365 licenses, ensuring cost efficiency and compliance. Experienced consultants analyze your organization's needs to identify suitable plans, negotiate pricing, and manage renewals.
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ENTERPRISE RPA LIMITED
Robotic Process Automation (RPA) uses software robots to emulate what a human can do, processing mundane, high volume, repetitive tasks that frees up humans for more cognitive added value tasks. RPA is applicable to any industry in any department where these characteristics apply.
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Abavus.co.uk
Our Self-Scanning component allows customers to fully self-service when there is a requirement to submit official documents that need council verification. Customers are able to self-scan at a secure kiosk on council premises or other appropriate facilities. Secure stand and fitting charged separately.
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Verint Systems Inc.
Verint® for Citizen Engagement™ is a cloud-based, digital-first engagement platform powered by Verint Da Vinci (AI) that automates citizen interactions across both assisted and self-service channels.
Incorporating case management, knowledge management and intelligent virtual assistant capabilities, it enables engagement across hundreds of services while maximizing the opportunity for self-service.
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Pegasystems Limited
Pega is a low-code platform for AI-powered decisioning and workflow automation. We enable organisations to get work done using apps that are secure, scalable, governed, and maintainable. We offer solutions for business process management, digital process automation, and customer/citizen engagement. Accelerated AI adoption is a key use of the platform.
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TRANSUNION INTERNATIONAL UK LIMITED
To be run in combination with a TruValidate identity verification check the Knowledge Based Authentication (KBA / KBV) module delivers up to 38 challenge and response questions. KBA utilises TransUnion Credit Bureau data for question generation, where only the genuine consumer should be able to answer the presented questions.
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OpenPlay
A complete technology ecosystem delivering an unrivalled customer-first experience across sport, health, and leisure to mobilise active populations and encourage healthy lifestyles. Flow streamlines multi-site operations through its modular software solution with flexibility to customise user journeys to promote self-service whilst providing data and insight to deliver optimal business value.
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Connex One
Connex One Ltd provides and develops cloud-based Software as a Service Omnichannel Contact Centre Solutions. Our customers an therefore rely on the Connex One platform to deliver consistently excellent service to you and their customers, with service being accessible from any location, at any time, as required.
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Sandyx
AnyCAL is an intelligent appointment booking application that allows you to link locations, human resources and clients to a highly functional and flexible calendar system. Capable of managing complex booking and scheduling requirements; AnyCAL will turn your diary into a powerful resource management solution.
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Pyrexia Ltd
Automate staff verification and regulatory employee compliance for healthcare organisations. It integrates seamlessly with job boards, providing real-time updates and alerts to ensure all personnel meet necessary standards, enhancing operational efficiency and compliance confidence. AI-enabled management of identity, training, and occupational health compliance,
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Skyguard Ltd
Panic alarms from Peoplesafe are available on mobile apps and dedicated devices that are monitored by our professional 24/7 control centre. Know that your staff can receive help whenever, wherever. We’re people risk management specialists providing a range of panic buttons and personal attack alarms giving your workers round-the-clock protection.
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BOOMERANG I-COMMS LTD
An intelligent platform to automate appointment management using our patented threading technology for 2-way messaging. We make it easy to manage appointments and integrate with your booking system / schedule. SMS, EMAIL AND IVR used to set, remind and cancel appointments. ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited
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BLUE PRISM LIMITED
With SS&C Blue Prism Document Automation at the forefront of your automation strategy, your data is immediately extracted from skewed and low-quality faxes, scans and images, PDFs and handwritten forms, then prioritized, contextualized and routed to fit directly into your business processes.
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MAZIK GLOBAL LIMITED
Mazik Global, a Microsoft Solution Partner, specializes in end-to-end solutions using Microsoft Dynamics 365 Field Service. They focus on maximizing service efficiency, reducing costs, boosting productivity, and delivering exceptional field service through automation and technical expertise.
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BOOMERANG I-COMMS LTD
Boomcast delivers Broadcast conversational messaging, 2-way SMS, voice, and email bulk communications. Our multi-channel messaging can automatically match responses and deliver them to your email. Schedule automated messaging campaigns across individuals or dynamic groups and create inbound SMS, email, and voice campaigns. ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited
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Verint Systems Inc.
Verint® Case Management automates customer and employee processes, with routing, SLA management and tracking features, supported by powerful forms and integration capabilities.
The cloud solution can be used standalone or with other solutions, including CCaaS / telephony, to log and manage work to be followed up on post interaction.