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4093 results found

4093 results found in Lot 2: Cloud software in the category Customer relationship management (CRM)

  • Conversational AI Bot

    ENTERPRISE BOT PRIVATE LIMITED

    Our Conversational AI service facilitates seamless interactions between humans and machines through advanced natural language processing. Key features include natural language understanding, contextual awareness, multi-channel support, personalization, integration capabilities, and analytics. Benefits include enhanced customer experience, increased efficiency, scalability, improved engagement, and cost savings.

  • Intelligent Automation / RPA (SS&C Blue Prism)

    e18 Innovation

    e18 Innovation is a Healthcare specialist provider of RPA/AI software solutions & services. With over 300 live NHS processes and NHS experienced staff, we support automation in clinical and corporate admin functions. Key areas: outpatient, transformation, cancer pathways, diagnostics, coding, data migration & cleansing, EPR readiness, and Corporate Services optimisation.

  • Dynamics 365 Sales CRM

    VISIMEDIA LTD

    VisiMedia specializes in delivering comprehensive Microsoft 365 solutions tailored for the UK government and public sector. Our offerings include CRM design and build, advanced communication tools, collaborative platforms, and cybersecurity enhancements. We ensure compliance with UK data protection laws, facilitating efficient, secure, and collaborative work environments.

  • Liberty Create - Low code platform

    NETCALL SYSTEMS LIMITED

    Liberty Create is an enterprise low-code application development platform. Simplify and accelerate delivery of digital services, case-management and citizen relationship management applications.  Local Government and Housing Providers can further benefit from the pre-built and supported foundation provided by Citizen Hub and Tenant Hub to increase development speed and capacity.

  • Local Authority property matching system (VESTA)

    PANLOGIC LIMITED

    VESTA property matching system; Matching potential tenants to available local authority properties; Pan-local authority property submissions (with associated files/images); Conditional forms with ‘save & return’; Automatic allocation to local authorities; Property status workflow; System/email notifications (e.g. ‘incomplete’ status or certificate expiry reminders); ‘Check form’ functionality; Dashboard & CSV reports

  • AMS Request Portal - SAR, FOI

    AMS

    AMS Request Portal is an encrypted solution developed specifically for the NHS, allowing submission of Subject Access Requests (SAR), Freedom of Information Requests (FOI), and other request types via online forms. End-to-end request management and secure electronic record delivery. Adhere to strict deadlines, control requests and run full KPI reports.

  • BetterCare Support: Carers

    INFOSHARE+ LIMITED

    BetterCare Support: Carers has been developed by Looking Local alongside partner Local Authorities to address the need for a digital solution to carers assessments within Adult Social Care. BetterCare Support: Carers is an animation-led platform that takes a strengths-based approach to assess carers' care and support needs.

  • Unity on a SIM

    REDCENTRIC SOLUTIONS LIMITED

    Redcentric’s Unity on a SIM service allows customers to easily convert any mobile device into a powerful business communication tool. It offers a wide range of voice calling features like DDI numbers, short-dial extensions, call transfer, hunt groups, IVR, voicemail, and shared call appearance, meeting premium voice calling telephony needs.

  • Democracy Counts Citizen Portal

    DEMOCRACY COUNTS LIMITED

    The Citizen Portal is an online self service public facing platform accessible via website, providing citizens and residents with unprecedented access to Electoral Services online along with many other public services

  • Gurgl CRM

    SWITCHSTANCE LIMITED

    Gurgl is a simple but powerful Marketing CRM platform with a mailer, insights, visitor tracking, social insights, and lead tracking. Gurgl provides a simple, user-friendly dashboard through which you can handle all your marketing in one place.

  • Powered by Neo: Unified Customer Experience

    NEO TECHNOLOGY LIMITED

    Neo Technology's Unified Customer Experience platform utilises data analytics to personalise interactions and centralise customer data across channels, enhancing customer satisfaction, engagement, and operational efficiency.

  • ISG GovernX®

    INFORMATION SERVICES GROUP EUROPE LIMITED

    ISG GovernX® is a digital supplier and contract management platform. It automates the entire end-to-end contract lifecycle enabling strategic third-party supplier relationships by providing a complete, customised view of users’ contract and supplier ecosystem. ISG GovernX® improves supplier performance and collaboration, decreases spend, ensures regulatory compliance and mitigates third-party risk

  • Snap Decliner survey platform

    Snap Surveys Ltd

    Experience Measurement Platform software providing professional data collection and reporting for surveys, assessments and audits. Optimise engagement and transform data into knowledge. System is accessed entirely online through a browser, with downloadable desktop app for power users and mobile app for offline interviewing. Multi-language capability for online, mobile and paper.

  • MRI Asset

    MRI SOFTWARE LIMITED

    MRI Asset is a comprehensive Property Asset Management system which helps organisations manage assets efficiently and meet compliance requirements. Features include component lifecycle management, energy data and ratings, HHSRS, Planned Maintenance/Projects, Active Asset Management/Options Appraisal, Asbestos Management, Mobile Working, Compliance areas including Gas Servicing, Fire Risk Assessments, Electrical and Legionella.

  • SMART: AI Social

    ICS.AI LTD

    SMART: Social enhances your social media presence by providing 24/7 intelligent AI-driven management, triage, and response across platforms like Facebook, Twitter, and WhatsApp. It integrates seamlessly, automating interactions and leveraging local and third-party knowledge bases to ensure every user feels supported and engaged.

  • Kentico deployment

    SPINDOGS LTD

    Kentico deployment. For mobile optimised, accessible website development. Spindogs' Kentico CMS platform provides bespoke templates for content editors. GDPR compliant Kentico CMS forms and tagging are out-of-the-box. Kentico CMS offers version control, integrations, SSO, and multilingualism. Kentico content management system is a licensed product, user friendly, and fully customisable.

  • Arcus Prosecutions

    ARCUS GLOBAL LIMITED

    Arcus Prosecutions is a flexible and intuitive cloud-based solution built on the Salesforce platform, helping users manage the full prosecution process from initiation, preparation to recording the verdict. The included mobile app supports full access and offline remote working, enabling officers and teams to work efficiently and effectively.

  • Timetoreply - Employee Responsiveness Email Monitoring Tool

    Grove Information Systems

    Timetoreply uses its proprietary algorithm to give your team the ultimate competitive advantage in adding all your email data and analytics in one dashboard with in-depth metrics that can be viewed and analysed anytime, anywhere.

  • Pegasystems Cloud Software - Analytics and Reporting

    PEGASYSTEMS LIMITED

    Pega is a low-code platform for AI-powered decisioning and workflow automation. We enable organisations to get work done using apps that are secure, scalable, governed, and maintainable. We offer solutions for business process management, digital process automation, and customer/citizen engagement. Analytics and reporting is at the core of the platform.

  • RingCentral RingCX

    BYTES SOFTWARE SERVICES LIMITED

    RingCX is RingCentral's AI-powered customer service platform that integrates all communication channels (voice, chat, video) into a single system for agents and customers. It aims for easy use, fast deployment, and improved customer experience through features like chatbots and analytics. bssgc

  • Power App Development

    BESPOKE SOLUTIONS CONSULTANCY LIMITED

    Crafted to deliver the most efficient path to high-quality solutions. Bespoke's Power App development services harnesses the expertise of our specialists. Our team develops one or more leading applications to address intricate use cases, business challenges, and Power Platform needs for line of Business or Enterprise level applications.

  • Snap Questionnaire software tool survey platform

    Snap Surveys Ltd

    Experience Measurement Platform software providing professional data collection and reporting for surveys, assessments and audits. Optimise engagement and transform data into knowledge. System is accessed entirely online through a browser, with downloadable desktop app for power users and mobile app for offline interviewing. Multi-language capability for online, mobile and paper.

  • Law and Policy as Code Solution

    UNISYS LIMITED

    Unisys Law/Policy as Code allows organisations to rethink how they hyperautomate their Business Processes. By processing law and policy documents using advanced AI, the solution extracts and stores document rules, allows human review/edit and visualisation, and then applies the rules against transactions to determine if the rules are met.

  • RT:Request Tracker

    Open Fifth Limited

    Request Tracker receives and manages key enquiries. Communicate with staff team members and customers on the same enquiry ticket. Manage replies by email or a full web interface. Custom dashboards provide key ticket information for day to day operational control and comprehensive reporting for management review and planning.

  • Employment Screening, BPSS Vetting, Baseline Personnel Security Standard, and Background Checks

    VERIFILE LIMITED

    Employment screening, BPSS vetting (Baseline Personnel Security Standard), online reputation searches, social media checks, and open source internet searches. Verifile's secure vetting platform also enables employers to select global background check services. Integrations with multiple data sources ensure quick turnarounds for BPSS vetting, background checks and employment screening services.

  • CDW Microsoft M365 E5 eDiscovery and Audit

    CDW LIMITED

    Quickly find relevant data and respond efficiently for a variety of requests including litigations, investigations, and privacy regulations

  • Bilingual Landlord Accreditation Scheme Web Platform

    ROCKTIME LIMITED

    Rocktime's Bilingual landlord accreditation software for councils to provide an online platform to manage landlord accreditation through the delivery of E-learning for ongoing CPD accreditation and the management of instructor led training courses. Rocktime's systems can be integrated with legacy CRM/EDRMS systems with postcode and online payment systems

  • BlueRunner cashless catering

    PARENTPAY LIMITED

    BlueRunner Solutions is a provider of meal ordering, food service, catering and hospitality systems. End users encompass education customers including independents, secondaries and local authorities. Working closely with customers to drive efficiencies across the catering service and reducing administrative tasks for customers, through easy to use reporting and management tools.

  • Digital & Business Consultancy

    VE3 GLOBAL LTD

    Requirements gathering, solicitation and definition Digital Value Mapping Stakeholder mapping, comms and engagement Digital strategy Business, functional and technical specifications Acceptance Criteria Prioritisation & phasing Content strategy (what content is required and where) Programme Management User testing and research User scenarios, journeys Interactive Proof of Concepts/Prototypes/Wire-frames Procurement Management

  • Experian Debt Management Solutions with Debt Prioritisation Service

    EXPERIAN LIMITED

    Experian’s Debt Prioritisation Service is a batch service designed to help Local Authorities improve council tax collections, by prioritising collectable debts and identifying the most effective recovery strategy. DPS uses accurate and up to date customer data to segment, profile and prioritise debtor cases.