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3 results found

3 results found containing rol solutions in Lot 2: Cloud software

  • GovMetric CaseTracker - complaints management and case management

    ROL Solutions Ltd

    Case Tracker has been created in partnership with local government for the public sector to enable the effective management of a range of case types including Adult or Children's Social Care, Complaints, Compliments & Comments, Correspondence, Councillor/Members/MP Enquiries, Coroners Enquires, FOI, EIR, SAR, Data Protection and Privacy and more.

  • GovMetric CX TSM - tenant satisfaction measures and tenant feedback platform

    ROL Solutions Ltd

    Around 100 public service providers trust GovMetric CX to capture customer feedback and customer satisfaction across every touchpoint. Analyse tenant sentiment using intelligent text analytics. Understand the tenant experience with real time dashboards and online reports. Get actionable insights and make evidence-based decisions that improve tenant outcomes and reduce costs.

  • GovMetric CX - customer feedback and citizen experience improvement platform

    ROL Solutions Ltd

    Around 100 public service providers trust GovMetric CX to capture customer feedback and customer satisfaction across every touchpoint. Analyse customer sentiment using intelligent text analytics. Understand the customer experience with real time dashboards and online reports. Get actionable insights and make evidence-based decisions that improve citizen outcomes and reduce costs.