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7 results found

7 results found containing rol solutions in All lots

  • GovMetric Professional & Support Services

    ROL SOLUTIONS LTD

    GovMetric provides professional and support services to help public-sector organisations maximise their investment in our software products. These services complement our cloud software offerings and may be used during onboarding, operation, optimisation or offboarding. Services can include configuration support, integration assistance, bespoke development, and training and advisory services.

  • GovMetric CX - customer feedback and customer experience management for compliance

    ROL SOLUTIONS LTD

    GovMetric CX is a public-sector customer feedback and customer experience platform for managing feedback surveys across statutory, regulatory and service contexts. It replaces fragmented survey tools with a single, proven model, enabling organisations to capture, analyse and act on feedback to improve services, reduce complaints and support regulatory assurance.

  • GovMetric NEXA - AI-powered policy-driven drafting for evidence-based documents

    ROL SOLUTIONS LTD

    Nexa is an AI-powered drafting platform that automates the time-intensive initial step of regulatory, evidence-based document drafting. It synthesises multiple source documents into structured, fully cited first drafts using defined rules and standards, supporting consistent, auditable outputs while keeping professional review and judgement firmly under human control.

  • GovMetric CaseTracker – regulated complaints and correspondence management for the public sector

    ROL SOLUTIONS LTD

    CaseTracker is a compliance-led case management system for regulated complaints and correspondence, including corporate complaints, FOI, SAR, EIR, Adult and Children’s Social Care complaints, and Member and MP enquiries. It helps organisations meet statutory timescales, strengthen governance and improve efficiency through workflows, auditability and regulator-ready reporting, with optional AI assistance.

  • GovMetric NEXA EHCP+ Innovations - AI-powered document drafting for SEND

    ROL SOLUTIONS LTD

    Nexa EHCP+ Innovations is an AI-powered drafting platform that automates the time-intensive initial step of regulatory SEND document drafting. It synthesises multiple source documents into structured, fully cited first drafts using defined rules and standards, supporting consistent, auditable outputs while keeping professional review and judgement firmly under human control.

  • GovMetric Octavia - AI complaints and governance co-pilot for any case management system

    ROL SOLUTIONS LTD

    Octavia is an AI-powered co-pilot that works alongside the organisation's existing case management system to support efficient, compliant complaints handling. It helps prevent unnecessary complaints, interpret unstructured correspondence, triage cases, draft regulator-compliant responses and surface insight for service improvement, with configurable automation, full auditability and human oversight throughout.

  • GovMetric CX TSM - tenant satisfaction measures, tenant feedback and compliance

    ROL SOLUTIONS LTD

    GovMetric provides a digital-first Tenant Satisfaction Measures (TSM) service designed fully comply with Regulator of Social Housing’s technical requirements. The service combines online surveys with targeted telephone and postal engagement where needed, supported by clear methodology and optional executive reporting, to deliver robust, representative TSM results.