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35 results found containing Feel Created in Lot 3: Cloud support
Mace & Menter (trading as Healthia)
We use innovative approaches to explore hypotheses to solve problems identified through discovery research. Through agile design sprints, we prototype concepts, iteratively test and refine these with users to determine whether services/products are viable before development. We work to GDS and NHS service standard, and have led successful assessments.
We translate research insights into simple, intuitive user-facing designs to improve how users engage with services and products. We prototype and test all digital touchpoints to design joined-up journeys and consistent UX, ensuring services/products are usable, inclusive and accessible to all users. We’re experienced in integrating with agile, multidisciplinary teams.
Our user-centred service design will prioritise what users are trying to do and ways services or products can meet their needs to ensure the biggest impact for users. We test and iterate service concepts to improve user experience across end-to-end journeys and online/offline channels, within technology and policy constraints.
We turn research insights into simple, intuitive user-facing designs to improve how users interact with digital services and products. We explore different points of user interaction across the end-to-end journey, testing concepts in terms of overall flow and individual design elements. We’re experienced in integrating with agile, multidisciplinary teams.
We specialise in user research and service design for health and social care to improve access to care and tackle health inequalities. We use quantitative and qualitative techniques to explore user needs, technical landscape and policy constraints. We work to GDS and NHS service standard - specific to healthcare settings.